challenges in managing ship communications

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1 InterManager InterManager 13 Oct. 2006 13 Oct. 2006 Challenges in Managing Challenges in Managing Ship Communications Ship Communications

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Challenges in Managing Ship Communications. The Challenges. Technology Regulation & Reporting Onboard Technical know how Security Threats. Manager’s Requirement. Bringing the vessel closer to the office. Manage Monitor Control Act Improve Processes On-line plant management. KPI’s - PowerPoint PPT Presentation

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Page 1: Challenges in Managing Ship Communications

1InterManagerInterManager13 Oct. 200613 Oct. 2006

Challenges in Managing Challenges in Managing Ship CommunicationsShip Communications

Page 2: Challenges in Managing Ship Communications

2InterManagerInterManager13 Oct. 200613 Oct. 2006

TechnologyTechnologyRegulation & ReportingRegulation & ReportingOnboard Technical know Onboard Technical know

howhowSecurity ThreatsSecurity Threats

The ChallengesThe Challenges

Page 3: Challenges in Managing Ship Communications

3InterManagerInterManager13 Oct. 200613 Oct. 2006

Manager’s Manager’s RequirementRequirement• Bringing the vessel closer to the office.Bringing the vessel closer to the office.

• ManageManage• MonitorMonitor• ControlControl• Act Act • ImproveImprove

• ProcessesProcesses• On-line plant management.On-line plant management.• KPI’sKPI’s• E-purchasing, e-learning, e-ntertainingE-purchasing, e-learning, e-ntertaining• Regulations & Conformance Regulations & Conformance

Page 4: Challenges in Managing Ship Communications

4InterManagerInterManager13 Oct. 200613 Oct. 2006

Market ResponseMarket Response

• Demand for a higher bandwidth.Demand for a higher bandwidth.• The growth in data communication The growth in data communication

has tripled in the last year.has tripled in the last year.• The marketplace has responded The marketplace has responded

with new solutions , new systems, with new solutions , new systems, and land based technologies.and land based technologies.

• Consolidation among providers.Consolidation among providers.• New entrants to the maritime New entrants to the maritime

comms market place.comms market place.

Page 5: Challenges in Managing Ship Communications

5InterManagerInterManager13 Oct. 200613 Oct. 2006

ProvidersProviders

• EutelSATEutelSAT• IntelSATIntelSAT• BoeingBoeing

• Iridium, Thuraya, & SATs.Iridium, Thuraya, & SATs.

• Inmarsat – MSS Inmarsat – MSS

Page 6: Challenges in Managing Ship Communications

6InterManagerInterManager13 Oct. 200613 Oct. 2006

The Inmarsat ModelThe Inmarsat Model

Page 7: Challenges in Managing Ship Communications

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The Inmarsat ModelThe Inmarsat Model

Stratos44%

Telenor24%

FTMSC20%

KDD5%

Singtel5%

Others2%

Page 8: Challenges in Managing Ship Communications

8InterManagerInterManager13 Oct. 200613 Oct. 2006

• Technology:Technology:– Once upon a time; We were happy Once upon a time; We were happy

with with • Fax, telex, and voice.Fax, telex, and voice.• Paper was king at the time.Paper was king at the time.• The onboard network was simple. It did The onboard network was simple. It did

not exist. Probably had a single PC to not exist. Probably had a single PC to compose the telex & fax messages. compose the telex & fax messages.

– Simple enough to eliminate the Simple enough to eliminate the radio officer position.radio officer position.

Page 9: Challenges in Managing Ship Communications

9InterManagerInterManager13 Oct. 200613 Oct. 2006

Onboard SatComsOnboard SatComs

BDU BDU

PTT PTT InternetInternet

Page 10: Challenges in Managing Ship Communications

10InterManagerInterManager13 Oct. 200613 Oct. 2006

New ApplicationsNew Applications

• Fast e-mail, Internet and Intranet accessFast e-mail, Internet and Intranet access• E-commerceE-commerce• Video and digital image communicationsVideo and digital image communications• Crew Calling / e-mailing / trainingCrew Calling / e-mailing / training• Secure communications Firewalls & VPNSecure communications Firewalls & VPN• Electronic chart updateElectronic chart update

– Ship Management Applications (SMA)Ship Management Applications (SMA)– Cargo DataCargo Data

• Remote monitoringRemote monitoring– Engine Alarms Engine Alarms – Engine PerformanceEngine Performance– Physical Security Physical Security

Vessel Integration of IT and satellite communication

Page 11: Challenges in Managing Ship Communications

11InterManagerInterManager13 Oct. 200613 Oct. 2006

Today’s onboard computing Today’s onboard computing environment:environment:

• ComplexComplex• Specialized Application sub-Specialized Application sub-

networks:networks:– Plant monitoring network – Security Plant monitoring network – Security

& Safety& Safety– Crew e-training Crew e-training – Crew entertainmentCrew entertainment– Office / ship business networkOffice / ship business network

Page 12: Challenges in Managing Ship Communications

12InterManagerInterManager13 Oct. 200613 Oct. 2006

Onboard Network Onboard Network SMA netSMA net

COMMs COMMs

RouterRouter

Crew netCrew net

FirewallFirewall Internet Internet

MON netMON net

Page 13: Challenges in Managing Ship Communications

13InterManagerInterManager13 Oct. 200613 Oct. 2006

Additional HardwareAdditional Hardware

• Added to the network:Added to the network:– Remote access servers.Remote access servers.– On-line connectivity / FirewallsOn-line connectivity / Firewalls– Direct & Continuous exchange of Direct & Continuous exchange of

data with shore.data with shore.– Routers & SwitchesRouters & Switches– We are not very far from making We are not very far from making

the vessel a the vessel a permanentpermanent node on the node on the office network.office network.

Page 14: Challenges in Managing Ship Communications

14InterManagerInterManager13 Oct. 200613 Oct. 2006

Today’s Technology Today’s Technology

• VSATVSAT• Fleet 33, 55, 77Fleet 33, 55, 77• Fleet 128Fleet 128• Fleet Broadband Fleet Broadband • Connexion bye BoeingConnexion bye Boeing• MPDS (Internet on the high seas)MPDS (Internet on the high seas)• Always onAlways on

Page 15: Challenges in Managing Ship Communications

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Page 16: Challenges in Managing Ship Communications

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The State of the NetworkThe State of the Network

• As the ship becomes a remote As the ship becomes a remote office on the enterprise network, office on the enterprise network, the issues onboard and ashore the issues onboard and ashore become the same.become the same.

• One of today’s most critical One of today’s most critical challenges is the protection of challenges is the protection of the enterprise information the enterprise information assets. Here’s why:assets. Here’s why:

Page 17: Challenges in Managing Ship Communications

17InterManagerInterManager13 Oct. 200613 Oct. 2006

The State of the NetworkThe State of the Network

• Advanced Advanced

InfrastructureInfrastructure

• Vulnerable Vulnerable

assetsassets

• UnderstaffedUnderstaffed

Page 18: Challenges in Managing Ship Communications

18InterManagerInterManager13 Oct. 200613 Oct. 2006

Vessel Data GrowthVessel Data Growth

Vessel Data

0

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000

16,000,000

Byt

e /

Mn

.

Page 19: Challenges in Managing Ship Communications

19InterManagerInterManager13 Oct. 200613 Oct. 2006

The The NatureNature of the Threat of the Threat

Page 20: Challenges in Managing Ship Communications

20InterManagerInterManager13 Oct. 200613 Oct. 2006

The Nature of the ThreatThe Nature of the Threat

Page 21: Challenges in Managing Ship Communications

21InterManagerInterManager13 Oct. 200613 Oct. 2006

More than one of every two messages is spam

Message Labs – UK May 2006 report.

Spam in e-mailSpam in e-mail

The Nature of the ThreatThe Nature of the Threat

Page 22: Challenges in Managing Ship Communications

22InterManagerInterManager13 Oct. 200613 Oct. 2006

Malware the new Malware the new virus threatvirus threat

Spy WareSpy Ware

Ad WareAd Ware

Trojan &Trojan &

VirusesViruses

20% of all spam is Malware20% of all spam is Malware

All it takes is one message to get onboard.All it takes is one message to get onboard.

The The NatureNature of the Threat of the Threat

Page 23: Challenges in Managing Ship Communications

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Sophos Labs - USA

The Nature of the ThreatThe Nature of the Threat

Page 24: Challenges in Managing Ship Communications

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How fast can a machine be infected?How fast can a machine be infected?

Sophos Labs - USA

The Nature of the ThreatThe Nature of the Threat

Page 25: Challenges in Managing Ship Communications

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In SummaryIn Summary

Ship’s networks continues to Ship’s networks continues to grow in complexity.grow in complexity.

Different service providers & Different service providers & technologies.technologies.

Traditional LESOs large and slowTraditional LESOs large and slow

Demand for specialized Demand for specialized knowledge onboard.knowledge onboard.

Page 26: Challenges in Managing Ship Communications

26InterManagerInterManager13 Oct. 200613 Oct. 2006

Partners in Global CommunicationPartners in Global Communication

Thank YouThank You