challenges & solutions of setting up an anaesthesia assessment clinic anne kwan mbbs fhkca...

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Challenges & Solutions of setting up an Anaesthesia Assessment Clinic Anne Kwan MBBS FHKCA FHKAM(Anaesthesiology) FANZCA FFPM ANZCA Dip Pain Mgt (HKCA) Dip Acup M Pal Care Chief of Service Department of Anaesthesia, Pain Medicine and Operating Services United Christian Hospital HONG KONG

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Challenges & Solutions of setting up an Anaesthesia Assessment Clinic

Anne Kwan

MBBS FHKCA FHKAM(Anaesthesiology)

FANZCA FFPM ANZCA Dip Pain Mgt (HKCA) Dip Acup M Pal Care

Chief of Service

Department of Anaesthesia, Pain Medicine and Operating Services

United Christian Hospital

HONG KONG

Anaesthesia Assessment Clinic

is not just

Day Surgery / Same Day Admission PAC

All elective cases

History

1909 - Nicole presented to BMA the results of 8988 operations on outpatients performed at the Glasgow Royal Hospital for Sick Children between 1899 and 1909

1916 - Waters opened the Down-Town Anaesthesia Clinic in Sioux City, Iowa for minor surgery and dental cases

1937 - Hertzfelt reported on more than 1000 outpatient paediatric hernia repairs performed with the use of GA

1962 - a formal ambulatory surgical programme was initiated at the University of California at LA

1974 - Federated Ambulatory Surgery Association was established

1989 - 1000 free standing ambulatory surgery centres in US

Aims of anaesthesia assessment

To assess & optimised patient’s medical condition To explain the different types of anaesthesia which can be

used for the operation To describe the relative risks and complications of the ana

esthesia chosen To briefly explain how the intended anaesthesia is conduc

ted To explain to patient the available clinical studies If patient is recruited in a clinical study, adequate explana

tion must be given and written consent must be obtained To ally patient’s anxiety by adequate explanation and pre

scription of premedications

Aims (cont)

To remind patient to take premedications if they have been prescribed

To remind patient of fasting time To select suitable form of postoperative a

nalgesia for the patient To educate patient in the use of postopera

tive analgesia To warn patient of possible postoperative

follow up call / visit

Benefits of Preoperative Assessment Clinic (PAC)

Ideal setting for anaesthetic assessment

Facilitate SOPD medical consultation

Decrease of inpatient length of stay (cost, hospital-acquired infection, psychological stress)

Facilitate operation scheduling

Ease immediate preoperative preparation

Reduce cancellation of operation

Essential ingredients

Anaesthetists Anaesthetic / PAC nurses Screening mechanism (patient/operation type, infectio

n) PAC protocols Physical set up Information technology smart Investigation facilities on site Fast tract consultation arrangements Review mechanism streamline Administrative guidelines Audit / review

The world trend

70-90% day surgery 

 

 Definition of day surgery

9 to 6 pm8 to 11 pm23 hoursRound the clock as long as < 24 hours

 

What is the situation in Hong Kong

90% of inpatient services provided by HA

20 operating theatre suites (230 Operating Rooms)

2 day centres as there is no inpatient facilities - TWEH, HKEH

Some have limited number of inpatient beds - AHNH, OLMH, TSKH, TWH, POH

2 centres only deal with high complexity cases - GH/QMH, PWH 

HA has been monitoring day surgery or same day admission cases hoping to have benchmarking for healthcare efficiency

 

The following data are collected regularly and displayed at the MIPO site

 

For those hospitals or sites with suitable cases for day surgery or same day admit, what are the barriers?

 

Barriers:Poor education levelPoor home environment Patient staying alonePatient coming from old aged home

 

 

Culture

Hospital a safer placeSome changes after SARS 

 

Incentives for patient / family

Hospital stay around HK$100 per day all inclusive

New case consultation at SOPD - HK$100

Old case consultation HK$60

Each drug item HK$10

Consultation at AED HK$100

Community Nurse visit HK$44 

 

Incentives for surgeons

Funding based on number of inpatient beds

Casemix model not encouraging day surgery

Hard to streamline patient care path as day cases (admission, consultation, investigation, rescheduling)

  

Misunderstanding / fear

Patient screening not easy

Post operative complications attract complaints / medical legal issues

Hard to overcome old habits

Respect tradition

History of Day Surgery at UCH

April 1992 - general surgical cases

Nov 1992 - eye cases

July 1993 - orthopaedic cases

Oct 93 - ENT cases

April 96 - O&G, dental cases

April 98 - pain cases

Same Day Admission Programme from July 97

Day Surgery

504776 978

1498

2158 22372691

5670

0

1000

2000

3000

4000

5000

6000

1992 1993 1994 1995 1996 1997 1998 2008

Tot

al N

o. o

f C

ases

Year

No. of Day Surgery Cases

 

The UCH model - One stop  approach

Surgeon consultation - anaesthesia assessment all on one day

Nurse screening and patient education before anaesthetist’s assessment

Written instruction (with DSC hotline) to take home

Patient to confirm operation within 2 weeks of operation

DSC staff to remind patient the day before

Surgeon and anaesthetist to review before operation 

 

Challenges

Undiagnosed or unstable medical conditions: IHD, HT, DM, asthma or COADAnaesthetist as peri-operative physician

Fast track consultationCardiac - IHD - EchocardiographyCOAD - Resp function test and optimizationDM, HT, Asthma - specialist anaesthetist review

Team in-charge to follow up patient until ready for operation 

 

 

Others

Type and screened blood / products for every indicated cases

Bowel preparation  CMS enables communication and tracking of actions OR Manager to approach all surgeons to promote benefits of day surgery or SDA 

 

KPI

Cancellation rate <2%

Medical condition - URTI, menstruation; surgical condition changed - lump disappearedChange of mind (not wanting surgery)Social issues (family member was sick, urgent visit to Mainland)

Admission rate (<2%)

Readmission rate (<0.2%) 

 

Nurse

Call patient on day after discharge for satisfaction score and feedback

 

 

 

Others

In houses physician to deal with consultation

Anaesthetist or nurse manager to schedule operations (DS, SDA, IP)

Casemix funding incentives

Pain & symptom relief

Case manager to follow patient thru

ASA 1/2 Nurse Assessment Clinic 

 

 Physical facilities

Purpose built Peri-operative Centre

IT smart environment

Seamless support

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