The Langley Times • Tuesday, July 3, 2012 • 1

] N E W S L E T T E R ˚ J U L Y 2 0 1 2 [

The CHAMBER VOICE

GREATER LANGLEY CHAMBER OF COMMERCE: 1-5761 Glover Road, Langley V3A 8M8 • www.langleychamber.com • 604.530.6656 • Fax: 604.530.7066 • email: info@langleychamber.com

W E D N E S D A Y , J U L Y 1 1Kwantlen University Center Courtyard,

20901 Langley BypassParking is $2 but if you bring your parking receipt to the

market tent, you will happily be reimbursed.4:00 pm to 6:00 pm • www.lcfm.ca

The Langley Community Farmers Market Board of Directors invites you to join us for an After Hours Summer Picnic!• Enjoy snacks, beverages and treats prepared by the farmers market vendors.• Guests will receive recipes that use seasonal, local products available at the market for you to try at home!BE ENTERED TO WIN “MARKET MONEY”!The winner can spend their winnings at any of the Farmers Market Vendors!

This event is complimentary for Chamber members & guests to attend but an RSVP is appreciated for catering purposes:Phone: 604-530-665Online: www.langleychamber.com

Hosted on a monthly basis by interesting Chamber member businesses. These events are the perfect opportunity to connect with Langley’s business and fun environment!

I would like to thank the membership for giving me the privilege to serve

as President of the Board of Directors. I pledge to you that I will do my upmost to serve the Chamber and our community to the best of my ability, and to continue the good work that has been done by the Boards of Directors for the past 81 years!

My first duty as President of the Greater Langley Chamber of

Commerce was to recognize the dedication and commitment of Denni Bonetti during her term as President. Whether it was at the national, provincial, regional or local level - she represented us well and helped raise the profile of our Chamber throughout the network. Denni is an outstanding ‘Ambassador’ for our organization and our community!

At the Board table, Denni’s leadership style encouraged member engagement and ensured that everyone’s voice was heard. It is obvious that when she took on the role as president, Denni was prepared to dedicate the time and energy required to do the job well. Her enthusiasm and passion towards our advocacy efforts has certainly raised the volume of the Voice of Business in Langley. I would also like to express our gratitude to Carlo and the boys for supporting Denni in her role and for the amount of time she was away from home and the family.

I am looking forward to the year ahead and to working with fellow Board members to provide value and benefits to our

members. Since attending our Regional Advocacy Summit and the BC Chamber AGM, I can now truly appreciate the power of the Chamber network. I am sincerely looking forward to attending the Canadian Chamber AGM in Hamilton in September where Brian, Lynn and I will advance resolutions concerning maintenance and navigation of the Fraser River.

I also look forward to continuing our work on the Communications Strategy & Plan that began last term. We will continue to advocate at the local, regional, provincial and national level to affect change in support of our business community and the economy. The Board will participate in a Planning Retreat to consider issues of importance to our members and develop a program of work for our term.

We will continue to reach out to all segments of our membership to seek your input and participation to ensure we are addressing your needs.

I look forward to working with our MP Mark Warawa, MLA’s Mary Polak and Rich Coleman, Mayor Froese and Mayor Fassbender to find solutions to business concerns, and to continue to promote Langley as a great place to live, work, play and conduct business!

In closing, I express our thanks to the previous Board Members and Committee Volunteers for your dedication of time and expertise. I look forward to working with the 2012/2013 Board of Directors, our Membership and our staff to continue to grow the Greater Langley Chamber of Commerce, and strengthen the Voice of Business.

~ Angie Quaale, 2012-2013 President

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HOST AND DECORATE A TABLE FOR ONLY $80 + HST!Contact Jaclyn at 604-530-6656 or events@langleychamber.com for more details!

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GREATER LANGLEY CHAMBER OF COMMERCE: 1-5761 Glover Road, Langley V3A 8M8 • www.langleychamber.com

2 • The Langley Times • Tuesday, July 3, 2012

2011-2012 Year in ReviewAn event and advocacy update from your Chamber of Commerce

July 2011• Introduced the ‘Open Late For Business’ networking opportunity• Participated in BC Chamber Consultation re formation of the Municipal

Auditor General• July 2011 meeting with Minister Lekstrom & MLA Mary Polak re trans-

portation concerns• Hosted 30 Video-conference Business SeminarsAugust 2011• Hosted the 7th Annual Mid-Summer Corporate Show N’ Shine at Langley

Golf and Banquet Centre featuring acoustic guitar artist, Charles Aarons of Guitars Forever

• Introduced 10 new member• Hosted 22 Video-conference Business SeminarsSeptember 2011• Dinner Meeting Guest Speaker: Ben Vadasz, Founder and Chief Relation-

ship Officer for Think! Social Media• Introduced 10 new members• Open Late for Business networking event at SanderMAX Computer Sys-

tems and Cloud Systems• Business Breakfast Club event, “Dealing with the Tough Stuff”, with Joe

Roberts and Dr. Sean Richardson• Board of Directors Planning Retreat at Fort Langley National Historic

Site• Attended Canadian Chamber of Commerce AGM in St. Johns, Nfld.• Met with MLA’s Mary Polak and John Les re Job Creation• Hosted 27 Video-Conference Business SeminarsOctober 2011• Hosted the 15th Annual Celebration of Excellence in the Summit Theatre

at Cascades Casino, Coast Hotel & Convention Centre Summit Theatre to recognize 54 outstanding businesses, organizations and business people in Langley.

• Dinner Meeting Guest Speaker: Robin Johnston, Program Manager for the Roberts Rail Corridor Program

• Introduced 10 new members.• Open Late for Business networking event at Promo This• Business Breakfast Club event, “Hire Slow, Fire Fast”, with Glen Grant,

Partner of HRfx Consulting• Tour of Fort Langley and lunch meeting with MP Mark Warawa and

Ambassador Ginte Damusis (Lithuania) and Ambassador Biljana Gutic-Bjelica (Bosnia Herzegovina)

• Hosted 20 Video-Conference Business Seminars• Langley), Peter Fassbender (City of Langley), Jack Froese (Township of

Langley), Rick Green (Township of Langley) and Mel Kositsky (Township of Langley)

• Introduced 15 new members.• Open Late for Business networking event at Well Seasoned – a gourmet

food store. • Business Breakfast Club event, “The Great Crunch – Prices are Down and

Costs are Up. What to do?” with Andrew Gregson of Gregson Business Solutions

• Partnered with other Fraser Valley Chambers to present the 2nd Annual Fall Business Showcase & Mixer tradeshow event at the Langley Event Centre for 80 exhibitors and approximately 450 guests

• Hosted 28 Video-Conference Business SeminarsDecember 2011• Dinner Meeting Entertainment: The Langley Ukulele Ensemble. Presented

the H.D. Stafford Good Citizen of the Year Award to Terry Metcalfe• Introduced 12 new members • Promoted Shop Local• Participated in consultations and recommended lower tolls for the Port

Mann Bridge• Participated in multi-stakeholder meeting for the Deltaport Terminal,

Road and Rail Improvement Project hosted by Port Metro Vancouver• Hosted 14 Video-Conference Business SeminarsJanuary 2012• Dinner Meeting Guest Speakers: Stephen Gamble (Fire Chief – Township

of Langley), Dianne Robinson (Crime Prevention Program Coordinator – Langley RCMP) and Rory Thompson (Fire Chief – City of Langley) re: “What will happen to your business if disaster strikes?”

• Introduced 1 new member.• Open Late for Business networking event at Quality Hotel & Suites Lang-

ley.• Business Breakfast Club event, “Networking … A System That Works”,

with Tim McKinnon of Stride Business Coaching • Launched the new Chamber website www.langleychamber.com• Hosted 23 Video-Conference Business Seminars

February 2012• Dinner Meeting Guest Speaker: Jean-Paul Laube, Business Development

Manager at Abbotsford International Airport. • Introduced 11 new members.• Open Late for Business networking event at Buy Rite Business Furnish-

ings. • Business Breakfast Club event, “The Benefits of Team Social Context

Management Using 4-D Systems”, with Martin van den Hooven of 4-DTeamSpirit

• Appeared before City & Township Council to request implementation of Inter-Municipal Mobile Business Licenses

• Supported amendments to the Importation of Intoxication Liquor Act re local wineries

• Continued support for commercial processing at the Aldergrove Border Crossing

• Hosted 23 Video-Conference Business SeminarsMarch 2012• Dinner Meeting Guest Speakers: City of Langley Mayor Peter Fassbender

and Township of Langley Mayor Jack Froese.• Introduced 5 new members.• Business Breakfast Club: Life Lessons from Behind the Blue Line• Business Breakfast Club event, “The Future of Business – Open and Free

Business Model”, with Owen Greaves, CEO/Founder of Owen Greaves Consulting.

• Fraser Valley Chambers Advocacy Summit re Return of the Business Vote, Equalization of Business Taxation, Measures to discourage Deteriorated Buildings, Regional Mobile Business Licenses, and Fraser River Mainte-nance

• Hosted 24 Video-Conference Business SeminarsApril 2012• Hosted a special half-day educational conference, “Show Me The Money

for Not-for-Profits”, at Cascades Casino, Coast Hotel & Convention Cen-tre

• Dinner Meeting Guest Speaker: Doug Kelsey, TransLink’s Chief Operating Officer.

• Introduced 7 new members• Participated in a brainstorming session re Langley’s Transportation Plan-

ning with various City and Township stakeholders and Translink• Open Late for Business networking event at Nufloors Langley• Business Breakfast Club event, “How to Create a Social Media Strategy for

Your Business”, with Sherri-Lee Pressman of Social Media Minder• Participated in the valley-wide networking event at Tradex• Created a Translation Referral list for ESL business operators• Hosted 18 Video-Conference Business SeminarsMay 2012• Dinner Meeting Guest Speaker: Peter Legge, Chairman and CEO of

Canada Wide Media Limited and best selling author, motivator and busi-nessman.

• Introduced 17 new members.• Business Breakfast Club event, “Tax Issues Affecting Charities and Not-

for-Profits”, with Pam Prior, C.A., Partner with KPMG Enterprise. • Board members attended meetings in Victoria with the Minister of

Finance re transportation funding, Minister of Transportation re Trans-link funding and governance and tolling of the Port Mann, Minister of Jobs, Tourism & Innovation re government programs to support small and medium sized enterprises

• Attended the BC Chamber AGM in Penticton to present resolutions concerning changes to the Property Transfer Tax and Fraser River Flood Control & Navigation (supported unanimously)

• Hosted 15 Video-Conference Business SeminarsJune 2012• Annual Golf Tournament at Redwoods Golf Course• 81st Annual General Meeting to elect and swear in the 2012/2013 Offi-

cers and Board of Directors with guest speaker, Hon. Rich Coleman• Business Breakfast Club event, “The Power of Engagement Marketing”,

with Guy Steeves, Regional Development Director for Constant Contact, British Columbia.

• Open Late for Business networking event at Best Western Plus Country Meadows.

• Began to develop a U-40 Group and Book Club to provide more member-to-member opportunities

• Introduced 11 new members• Completed Phase I of a Chamber Communications Plan• Hosted 11 Video-Conference Business Seminars

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The Langley Times • Tuesday, July 3, 2012 • 3

CITY AND TOWNSHIP OF LANGLEY

Phone: 604.530.6656 • Fax: 604.530.7066 • email: info@langleychamber.com

President ~ Angie Quaale, Well Seasoned Gourmet Foods Inc.Angie Quaale is the owner of Well Seasoned Gourmet Foods Inc., located on the Langley Bypass at Glover Road. The need for a gourmet shop & cooking school in the Valley encouraged Angie to open Well Seasoned in 2004. Well Seasoned specializes in hard to find ingredients, spices & cookware and locally produced artisan foods. In 2006 Angie was awarded the Greater Langley Chamber of Commerce Entrepreneur of the Year and in 2008 the Small Business of the Year Award, she is a very proud member of the Chamber. Angie is also the current co-chair & founding board member of the Langley Community Farmers Market, the president of Les Dames d’Escoffier BC Chapter and a Championship BBQ Competitor. She can be seen regularly on Global BC TV cooking and you can read her column bi-weekly in the Langley Times.

1st Vice-Present ~ Jeremy East, CA, BDO Canada LLPJeremy East is a returning Chamber Director. He has been a qualified Chartered Accountant since 2004 and has worked with BDO Canada LLP (BDO) in its San Francisco and Vancouver offices and presently its Langley office. Mr. East is a senior manager at BDO and is involved in the Marketing Committee and Manager’s Committee and is an instructor for staff development and training. Currently, Jeremy is appointed member of the Canadian Institute of Chartered Accountants International Financial Reporting Standards Mining Forum and is the specialist in office with regards to reporting under the Sarbanes Oxley Act for publicly listed entities. Born in North Vancouver in 1974, Jeremy earned a bachelor of commerce degree from the University of British Columbia after attending Mountain Senior Secondary in Langley. Jeremy lives in Langley with his wife Lori and beautiful boy Dylan.

2nd Vice President ~ Brian Dougherty, Horizon Landscape Contractors Inc.Brian graduated from DW Poppy and then went on to Kwantlen Polytechnic University and achieved a Business Certificate and Accounting Diploma. He worked in the nursery industry from 1991-1996 and the hospitality industry from 1996-2005 of which was predominately within the Langleys. Brian joined Horizon Landscape Contractors in May 2005 and became a partner in 2007 while becoming the VP/GM in 2009. He has organized and participated in various International, and local events raising over $100,000 for various Cancer Agencies. Brian is also on the scholarship panel for the DW Poppy Greg Leino Scholarship since 2010, the Chair for the Kwantlen Polytechnic University’s Horticulture Program Advisory Committee, and represents the Langley Chamber on the Parks and Environmental Advisory Committee for the City of Langley.

Secretary/Treasurer ~ Kristine Simpson, KPMGKristine Simpson is Partner in KPMG’s Enterprise Practice. She received her CA designation in 1999 and wrote her Uniform Final Examination in 1996. Kristine was born and raised in Surrey, BC and has lived in the Township of Langley for the past 14 years. Kristine is directly involved in KPMG’s Enterprise Practice, which focuses on serving private owner managed businesses and public sector clients, particularly in the Langley and Surrey markets. Kristine is looking to participate on the Board to promote business in Langley through her current and future KPMG business relationships.

Past President ~ Denni Bonetti, Bonetti Meats (2010) Ltd.Denni and her husband, Carlo, own and operate Bonetti Meats (located on the corner of 248th and 40th). Bonetti’s is an old fashioned, brown paper wrap butcher shop that has been in business in Langley for over 39 years. They offer an array of fresh or frozen cuts of meat and chicken as well as delicious cheese, double smoked bacon and Italian grocery products. Bonetti’s also makes various types of sausage in-house, including their famous Italian Sausage. Denni has been active in the community volunteering for the Langley Lodge, Township Adopt a Street program, and Langley School District Foundation, amongst others. Denni has enjoyed raising her two boys, living and working in Langley for the past 21 years and looks forward to many more in this great community.

Introducing the 2012/2013 Executive Committee

Benefit options include life, health, dental and travel care insurance, vision care, short and long-term

disability, business overhead benefits and many others. Guaranteed renewable contract.

For more information please call the Chamber office at 604-530-6656.

Member Benefit Spotlight

Presented by the Fraser Valley Chambers of Commerce: Abbotsford, Chilliwack, Langley, Maple Ridge-Pitt Meadows, Mission & Surrey

Tuesday, November 6, 2012Cascades Casino, Coast Hotel & Conference Centre20393 Fraser Highway, Langley2:30 pm to 6:30 pm

Who should exhibit?• Fraser Valley Businesses small to large• Companies with business to business sales• Tourism organizations and travel agents• Not-for-profit organizations

Why should you exhibit?Business owners, purchasing agents and decision makers from all participating communities attending!

For more information:p. 604-530-6656 / e. events@langleychamber.com w. www.langley chamber.com

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4 • The Langley Times • Tuesday, July 3, 2012

1-5761 Glover Road, Langley V3A 8M8 • www.langleychamber.com • 604.530.6656 • Fax: 604.530.7066 • email: info@langleychamber.com

THE VOICE OF BUSINESS FOR THE CITY AND TOWNSHIP OF LANGLEY

Ahmad Malik, CGAAhmad Malik604-510-4833216 – 20226 Fraser HighwayLangley, BC V3A 4E4ahmad@malikcga.cawww.malikcga.ca DSA MediaSam Richardson604-513-9992309 – 9440 202 StreetLangley, BC V1M 4A6chamber@dsamedia.cawww.dsamedia.ca Envie LegacyPeter Eytcheson604-788-31108366 208 StreetLangley, BC V2Y 0A7pceytcheson@gmail.com

Langley ApartmentsPeggy Warren604-533-343720303 Douglas CrescentLangley, BC V3A 8T4info@langleyapartments.comwww.langleyapartments.com

Langley Flying School Inc.Rita Methorst604-532-6461Hanger 4B 5333 – 216 StreetLangley, BC V2Y 2N3rmethorst@langleyflyingschool.comwww.langleyflyingschool.com Misty ImpressionsMisty Lounsbury604-575-094218638 65 AvenueSurrey, BC V3S 8Z9604-575-0942mistyimpressions@gmail.com Pagoda Ridge Golf CourseLarry Brown604-856-09297887 264 StreetLangley, BC V1M 3M5larry@pagodaridge.cawww.pagodaridge.ca

Steve Watts, CASteve Watts604-510-0156205 – 5794 203 StreetLangley, BC V3A 7M6steve@wattsca.cawww.wattsca.ca Surrey Charter Bus GroveThomas Henry604-999-232916275 102 AvenueSurrey, BC V4N 2K7surreycharterbusgrove@gmail.com

The Young at Arts Academy Ltd.Meghann Turnbull604-533-2787102 – 20091 Industrial AvenueLangley, BC V3A 4K6theyoungatarts@shaw.cawww.youngatarts.ca WJS CanadaLesley Owen604-530-2163204 – 20434 64 AvenueLangley, BC V2Y 1N4lowen@wjscanada.comwww.wjscanada.com

WHO’S WHO at the CHAMBEREXECUTIVE COMMITTEEPresident ~ Angie Quaale, Well Seasoned Gourmet Foods Inc.1st Vice-Present ~ Jeremy East, CA, BDO Canada LLP2nd Vice President ~ Brian Dougherty, Horizon Landscape Contractors Inc.Secretary/Treasurer ~ Kristine Simpson, KPMGPast President ~ Denni Bonetti, Bonetti Meats (2010) Ltd.

COMMUNITY DIRECTORSAldergrove ~ Michelle Chandra, Sutton West Coast RealtyLangley City ~ Scott T. Johnston, Campbell, Burton & McMullan LLPNorth Langley ~ Viviane Barber, Facet Advisors Inc.South Langley ~ Danielle Nielsen, Aldergrove Credit Union

DIRECTORS AT LARGEAnne Lavack, Kwantlen Polytechnic UniversityKris Mohammed, Buy Rite Business FurnishingsMary Reeves, Big Brothers Big Sisters of LangleyScott Waddle, Precision Auto Service Ltd.Sharon Newberry, Rheanew Business Solutions Inc.Tammy Rea, TD Canada Trust

Lynn WhitehouseGreater Langley Chamber of Commerce Executive Director604-530-6656lynn@langleychamber.com

Jaclyn Van Den BergVoice of Business Newsletter Coordinator604-530-6656events@langleychamber.com

Barb SytkoLangley Times Advertising Sales Coordinator604-533-4157barb@langleytimes.com

LANGLEY CHAMBER VOICE OF BUSINESS CONTACTS:

DID YOU KNOW...?

...that there are many things businesses can do to proctect themselves

over the Christmas Shopping Season. Here are just a few...

SHOPLIFTING

� Lock empty fitting rooms and limit the amount of

merchandise allowed into the rooms at one time.

� Keep expensive items under lock and key and keep

the key on your person.

� Alternate the direction of hanger/hooks on the

merchandise near exits to prevent a grab and run.

� Make your store and customers easier to watch.

� Ensure you can see every corner of your store.

� Use corner mirrors to help eliminate blind spots

where shoplifters may try and hide.

� Avoid cluttering up store windows with posters or

displays that could prevent a passerby or police

officer from seeing into your business.

� Consider video surveillance.

Things to watch for:

� Persons who watch you more then they watch the

merchandise.

� Persons who may be concealing goods.

� Diversionary actions by a shoplifter’s accomplice.

Train your staff to:

� Be alert.

� Greet and give attentive service to all customers.

� Verbally acknowledge that a customer is leaving

the store.

YOUR STAFF

� Carefully screen potential employees.

� Provide an application form.

� Ask for references and permission to contact them.

� Ask if you can contact former employers.

� State that successful applicant must undergo a

criminal record check.

DEBIT MACHINE

� Keep the machine and pin pad affixed to your

counter.

� Be cognizant of individuals attempting to

compromise the machine in any way.

� Do not leave it unattended.

COUNTERFEIT CURRENCY

� Look at the Optical Security Device. When tilted,

this gold square in the upper left corner of the note

should turn green or brown.

� Check the planchettes. On a genuine note these

randomly placed green dots can be peeled off.

� Examine the portrait for detail. A counterfeit bill will

typically lack detail, especially around the eyes.

Keep a good quality magnifying glass at the cash

register to assist you.

CREDIT CARD FRAUD

� Check expiration date

� Check the name on the front of the card matches

the name on the signature panel.

� Check signatures

� Ask for photo idention

GET TO KNOW YOUR NEIGHBOURS

� Know the shop owners around you.

� Share information and awareness.

� Exchange phone numbers.

If you witness a crime or see something suspicious,

please call Langley RCMP at 604-532-3200. Should you

NEED to remain anonymous, please call Crimestoppers at

1-800-222-TIPS (8477)

Jaclyn Van Den Berg, Events and Communications Coordinator Greater Langley Chamber of Commerce. #1 - 5761 Glover Road, Langley V3A 8M8 | 604-530-6656 | Fax: 604-530-7066Email: events@langleychamber.com | www.langleychamber.com Check out the Greater Langley Chamber of Commerce on Facebook at facebook.com/langleychamber

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Drop by the Langley location of Johnston Meier and ENTER TO WIN!

The lucky winner for June is Vern Dean

ICBC • Personal • Commercial• Marine • Travel • Collector

WINWIN$100 gift card to the restaurant

of your choice

Johnston MeierInsurance Agencies Group

604-533-0333

www.apro-auto.com#104 - 5968 - 205A St.,

Langley (beside Aircare)

604.534.3693

Book your appointment today!!

3939

Nufl oors Langley • 304 - 20771 Langley Bypass, Hwy. #10 604-533-4231 • fax 604-533-5052

Visit our exciting websiteLangley.ca

• Interactive • Products• Estimators • Videos

“39 years in Langley”

Celebrating 90 YearsCelebrating 90 Years

Locally owned & operated ottercoop.comLocated at the corner of 248 Street & Fraser Hwy. 604 856-2517

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