chandler’s ford & hiltingbury developing 20-20...

Chandler’s Ford & Hiltingbury

Developing 20-20 Vision

Forward by the Chairman of the Local Area Committee Our approach to local government has changed drastically over the last thirty years. Whereas Councils were traditionally responsible for the direct provision of services – refuse collection, street sweeping and grass cutting, for example – our residents now expect us to take more of a community leadership role. We take that responsibility very seriously indeed. At Eastleigh we pride ourselves in the way that we work with partner organisations in the public, private and voluntary sector. In this way we can influence many areas of community life including health, community safety and economic development issues. Our main aim is to improve the quality of life for local residents. This visionary document attempts to capture the wishes and needs of our local community as expressed through a series of consultation exercises in 2006 and early 2007. It seeks to explain how, within our statutory powers and responsibilities, we aim to prioritise our limited resources to meet those needs. We accept that it is impossible to produce a plan that satisfies everyone but hope that you will agree with many of the findings. We are grateful for your active involvement in the production of this document and will continue to welcome any additional comments you would like to make.

Signed Chair Chandler’s Ford & Hiltingbury LAC


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Background to Chandler’s Ford Chandler’s Ford is a community that emerged around the turn of the 20th century as a collection of farms. Its strategic importance mid-way along the road between Southampton and Winchester became the focus for a thriving community.

The brickworks on what is now the site of the Chandler’s Ford Industrial Estate provided the major employment alternative to farming. During the war, the army camps north and south of Hiltingbury Road brought many new residents to the area and post war development provided much needed housing for those that chose to settle in the area. Chandler’s Ford (including Hiltingbury) has emerged as a popular residential area with property prices marginally higher than the Hampshire average. The north of the area contains a number of exclusive residential properties in large plots which are largely protected from further development. Those of working age tend to commute to Southampton and London for work; what local employment that does remain is centred around retail and distribution. In recent years, the high demand for quality housing has seen the community double in size with the development of Knightwood and Valley Park in the neighbouring borough of Test Valley. Lying at the Gateway to the New Forest and Hamble Valley, Chandler’s Ford borders two distinct areas of outstanding natural beauty. The main challenges for local government are physical and behavioural. The physical challenge lies with the need to provide homes for a growing population. The lack of undeveloped land and an infrastructure that is operating close to capacity combines to produce high density housing, traffic congestion and, occasionally, drainage problems. The behavioural problems centre on changing social habits and a poor level of tolerance between different age groups. The national trend toward a growing elderly population is mirrored locally and the increasing ownership of multi media computers and interactive TV challenges the traditional means of social interaction. Locally, we see a high population in work and, as result, an increasing tendency to stay at home in the evening. Those that do explore the community in the evenings tend to be under 25 and with very few facilities for young people, they are often attracted to parks and local shops where their mere presence is perceived to be anti-social. This lack of tolerance between young people and adults is also mirrored between different teenage groups. These challenges must be tackled head on if we are to build a sustainable and thriving community.


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Our vision for Chandler’s Ford is a strong community that builds on its reputation as highly desirable residential area at the gateway of the New Forest and Hamble Valley. Our mission is to see the building blocks put in place for that strong community to flourish. This will include safe roads within the area, good transport links to and from the area, quality shops and a range of good leisure and recreational facilities. All this combined with a dynamic social and religious community will give Chandler’s Ford a clear identity of its own from which the area should continue to prosper.


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Chandler’s Ford & Hiltingbury

Facts and Figures Households 8,184 Population 20,069 Age Distribution as a percentage of area population (Comparing Chandler’s Ford & Hiltingbury with Eastleigh Borough Council) -

0 5 10 15 20 25

0<5

5<15

15<20

20<30

30<45

45<60

60<65

65<80

80+

CFH EBC National

National 6 13 6 13 23 19 5 12 4

EBC 6 14 6 11 23 20 5 11 4

CFH 5 12 6 10 20 23 5 14 6

0<5 5<15 15<20 20<30 30<45 45<60 60<65 65<80 80+

Marital status as percentage of area households (Comparing Chandler’s Ford & Hiltingbury with Eastleigh Borough Council) –

0 10 20 30 40 50 60 70

Married

Co-habiting

Lone Parent

Single

Other multi person

CFH EBC National

National 47 9 11 30 3

EBC 55 9 9 25 2

CFH 61 7 6 24 2

Married Co-habiting Lone Parent Single Other multi person


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Employment Categories as a percentage of those living in the area between 16 and 74 years of age -

0 5 10 15 20 25 30 35 40

Mgr / Professional

Intermediate

self empl / Small firms

Technical

(Semi) Routine

Long term unemployed

Not classified

National 27 9 7 7 21 4 25

EBC 32 12 7 8 20 1 20

CFH 38 12 7 6 14 1 23

Mgr / Professional Intermediate self empl / Small firms Technical (Semi) Routine Long term

unemployed Not classified

Household Tenure – as a percentage of properties in the area. The national figure for ‘other’ includes Council owned rented accommodation which does not apply in Eastleigh

0 10 20 30 40 50 60 70 80 90 100

Owned

Hsg Assoc.

Other Rented

Other

National 68 6 12 14

EBC 81 11 6 2

CFH 92 3 5 1

Owned Hsg Assoc. Other Rented Other


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Car Ownership as a percentage of households in the area. The Average car ownership in CFH ranges from 1.62 per household in Hiltingbury East to 1.36 in Chandler’s Ford East compared to 1.41 in Eastleigh and 1.11 nationally.

0 5 10 15 20 25 30 35 40 45

No Car

1 Car

2 or more cars

National 27 44 29

EBC 15 42 43

CFH 14 42 44

No Car 1 Car 2 or more cars


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Current Priorities for the Area To understand the specific needs of Chandler’s Ford and Hiltingbury, we need to understand the wider needs of Eastleigh as the Council services a number of different communities from Hiltingbury in the North to Hamble-le-Rice in the South.

Corporate Priorities To achieve our purpose, Eastleigh Borough Council has set clear priorities to promote and improve well-being and to contribute to the achievement of sustainable development in the UK. These priorities are: Environment: We will protect and improve the Borough for the benefit of local people, now and in the future. Health: We will work to achieve better health and social well-being for local people and to reduce inequalities. Prosperity: We will strive to achieve a vibrant local economy which benefits all local people. In pursuing these priorities, we will remain committed to the provision of best value services, as well as the performance of our statutory duties.

Local Interpretation of Key Priorities Environment:

• We will seek to strengthen the local plan to ensure new development is in keeping with the character of the area

• We will continue to seek developer’s contributions to enhance open space and develop more sports, recreation and leisure facilities

• We will protect the environment by managing traffic reduction measures and promoting more sustainable forms of transport

• We will seek to influence a balanced housing market that addresses local need

and, in particular, secures affordable housing for first time buyers and key workers

• We will actively promote recycling to reduce the material sent to landfill


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Health

• We will work in partnership to promote healthy living particularly for the elderly and those living alone

• We will work with the various youth agencies and health services to reduce substance abuse through policing and education

• We will support schools to develop facilities that promote health and well being in direct recognition of community need, promoting the extended schools initiative wherever possible

• We will work with Churches Together and voluntary agencies to facilitate spiritual health and help develop community spirit

• We will work with the police, youth and health services to improve community safety and reduce anti-social behaviour

Prosperity

• We will work to support local

employment by promoting a mixed environment of residential, commercial and industrial usage

• We will seek to maintain high employment by supporting those agencies engaged in education, learning and re-employment

We will seek to address these priorities by

• Assuming a role as community leaders, working in partnership with public, private and voluntary agencies

• Consulting and listening to our citizens, explaining in clear and simple terms the parameters within which local government is obliged to operate, identifying need and responding, where possible, to individual wishes

• Publishing clear targets and measuring our success on an regular basis • Developing specific strategies for addressing the needs of

o Young People o Older People o Transport & Infrastructure o Economic Development o Education and Learning


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o Healthy Living o Community Leadership o Community Safety o Community Planning o Sustainability o Housing o Community Development o Partnerships

Community Involvement Underlying these three priorities is the desire to strengthen community involvement. The Government White Paper (‘Strong and Prosperous Communities’ - December 2006) aims to give local people more influence and power to improve their lives. It is about creating strong, prosperous communities and delivering public services through a rebalancing of the relationship between local government and local people. The traditional view of local government is an organisation that collects Council Tax to fund a wide range of services that are delivered for the benefit of the community. The high profile services such as grass cutting, street sweeping, grounds maintenance and refuse collection have traditionally generated a significant amount of debate and correspondence over standards. The demand for higher standards of services has not been matched by an acceptance that costs will rise and this will have an impact on Council Tax bills. The dilemma has therefore been how to achieve more for less. The modern reality of local government is that of facilitator as opposed to direct provider of services. Councils provide a basic standard of service and facilitate the delivery of other services and higher standards where the demand and the resources exist. This facilitation role means that local government is becoming actively involved in a far wider spectrum of issues than ever before. Similarly, services are increasingly being delivered by third parties – either under contract or through voluntary arrangements.

Over the last few years, Eastleigh has increasingly worked with and supported local interest groups to promote community involvement. The aim has been to truly engage residents spiritually, culturally and socially in activities that help bond the community and improve the quality of life. There are numerous examples where we have successfully promoted community involvement in this way.

Example One: The Chandler’s Ford Fun Day and latterly the Hiltingbury Extravaganza has delivered summer fetes that have engaged hundreds of local residents of all ages. Similarly the biennial Chandler’s Ford & Hiltingbury Festival involved over 2,500 people in 2005. This festival has been developed


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to showcase, encourage and develop arts and culture in the local community. It engages all age groups of the local community groups and supports events at Thornden and Toynbee with open air events such as the Merrie Feast and Jazz on the Green at the Hiltonbury Farmhouse. Community Associations have been very active in Chandler’s Ford, Fryern, Hiltingbury and North Millers Dale. Where local residents have concerns over the standard to which areas are being maintained or developed, every effort is made to engage them in discussions over appropriate solutions. Example Two: The decision to grant planning consent for Waitrose was not well received by local residents who were concerned that the additional traffic drawn to the store would create significant safety issues on local roads and rat running through estates. Sensitive traffic management schemes, developed in conjunction with local residents and the County Council have ensured safety for pedestrians and cyclists and contained the additional traffic to the primary routes into and out of Chandler’s Ford. A similar exercise was used to engage Hiltingbury residents to design the traffic calming measures along Hiltingbury road and Hocombe Road. The basic grounds maintenance programme provides a level of service that meets health and safety considerations but does not always meet the aspirations of local residents. Example Three: To bridge that gulf, there are numerous examples of where communities and councillors have worked alongside council staff and PCSO’s to undertake major clear up exercises. Often physically demanding, work has been carried out on Westmorland Way, Pine Road Cemetery, Hiltingbury Lakes and North Millers Dale to help restore the sites to their former glory. More importantly, the involvement of local residents and schoolchildren inevitably has the effect of instilling pride and ownership in the resultant improvements.

We also have local people taking part in good neighbour schemes and acting as tree wardens – our eyes and ears at community level. Finally, there are the many hundreds of people who have contributed in no small way to the production of this vision for Chandler’s Ford. Community involvement may well represent the current thrust of national thinking but it has been actively promoted locally for many years.


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Extended Schools Initiative Eastleigh Borough Council is committed to supporting local schools to develop extended services within schools that make more effective use of the facilities available. The Local Area Committee has already supported the construction of the Thornden Hall for Performing Arts and the new Toynbee Sports Hall with grants of £50,000 to each. The reason this is such a high priority for the Local Area Committee is that it touches so many of our strategic priorities. Sustainable communities require facilities which can be hired, accessed and used by all. Such facilities are relatively scarce in the densely populated area of Chandler’s Ford but the school facilities are extensive and have traditionally been inaccessible outside of school hours to all but those with some association with the school. All that is changing and community usage provides a valuable source of income for schools as well opening access to high quality sports, recreation and learning facilities. There are other benefits from having such facilities open at the start and end of the school day. The prevalence of families with both parents in full time employment gives rise to a large number of ‘latch-key’ children and it is important to address their needs between the time schools officially finish and when their parents arrive home. The ongoing engagement of young people in organised and supervised activities before and after school prepares young people for a life cycle of social interaction which reduces the appeal of unsupervised activities in recreation grounds and other public places. At other times it will promote stronger relationships between fathers and sons who, locally, are demonstrating The extended schools initiative equally serves those who are no longer directly associated with the school. The demographic shift that is currently being experienced with lower birth rates and long life expectancy will produce a disproportionate number of older people. This cultural change will increase the demand for adult learning as the economy struggles to match people and jobs. The extended schools initiative provides the catalyst for retraining of adults seeking re-employment later in life.


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2005 Survey

In 2005 we launched our 20-20 strategy with the most comprehensive survey ever undertaken of Chandler’s Ford residents. The results confirmed many of our perceptions about the area. Nearly a third of our adult population are retired and over half of our respondents fell into that age range. Most felt we publicised our plans for the area quite well but remain to be convinced that we use our resources wisely. Perhaps more surprisingly, we found that home occupancy averaged 2 per household and that over 90% of homes accommodated 2 or less cars. This may be explained in part by the age profile of those responding to the questionnaire but nevertheless suggests that car ownership is not as high as some would claim. There was strong approval for the community’s pre school facilities, for the provision of children’s play areas and for access to community buildings. There was also good access to advice on personal and financial issues and on planning issues. People were less convinced by the support available to the elderly, to those seeking to return to work and by the general availability of facilities for younger people. Looking forward, the greatest concerns were expressed around clean streets, provision of local shops, road safety and preserving open space. Priorities for future spending focussed heavily basic maintenance (grass cutting and street sweeping), traffic issues (particularly congestion) and the provision of good public transport. As a result of this survey we held four workshops with local residents focussing on the key issues of health, transport, community safety and planning. The findings from these workshops will form the foundation of our strategic plans for the next 13 years.


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Health Matters Setting the Scene – 21st Century Challenges The main challenges around healthy living in Chandler’s Ford centre around four distinct areas – the elderly, pollution, obesity and substance abuse. Elderly Nationally, the aging population has been described as a demographic time bomb. It has been claimed that there are simply not enough people in jobs to pay for the cost of this demographic change, such as pensions, unless immigration is increased substantially.

Locally, Chandler’s Ford already has a strong and cosmopolitan community and an elderly population well in excess of the national and regional average. Whilst Hampshire County Council provide a range of support and care services for the over 65’s to help them live independently in the community, there is a significant population who either retire earlier or who live alone and are in need of care and support. The main support for elderly people is currently centred around the Age Concern Hall in Brownhill Road, the Chandler’s Ford Community Association in Hursley Road and the Methodist Church in Winchester Road. These

organisations provide an extensive network of support including coffee mornings, luncheon clubs and other social activities. The Council also promotes numerous support schemes; most notably health walks and Elder Share Arts Pollution Chandler’s Ford faces a number of ground and airborne pollution issues – almost entirely related to human behaviour. The close proximity of the M3 motorway requires us to regularly monitor air quality which can often reflect high levels around motorway junctions. Socially air and noise pollution arise through complaints about domestic bonfires, fireworks, dogs, hi-fi’s and car radios.


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Obesity Poor diet and lack of exercise is combining to produce a serious problem for young people. Whilst much of this can be attributed to lifestyles promoted within the family and peer pressure, there are often more subtle and potentially more disturbing causes such as bullying, abuse, depression, learning disability or stress. Substance Abuse Most children and young people do not use drugs and the majority of those that do rarely get beyond the experimentation stage. In general, younger people are far more aware of the dangers of drug abuse than their parents. Cocaine and Ecstasy are the class A drugs that have seen the greatest increase in use whilst Cannabis (class C) is the most commonly available and used on average by over 25% of 16-24 year olds. Whilst it is impossible to overstate the dangers of drug abuse, the misuse of alcohol is a far more serious issue as far as Chandler’s Ford is concerned. In the inter war period, young people between the ages of 18 to 24 were the lightest drinkers in the population. By the 1980’s they became the heaviest drinkers and the least likely to abstain. In affluent areas like Chandler’s Ford, most young people drink regularly by the age of 14 or 15. A recent national survey identified 25% of males aged 9 & 10 were drinking regularly at home. Binge drinking amongst males and females equally now takes the threat beyond anti social behaviour to permanent liver damage and shortened life expectancy. Many binge drinkers now stand a real chance of being outlived by their parents. Our survey showed… That the vast majority of people are aware of the importance of exercise and of a balanced diet but there is clearly a strong case for providing more advice, particularly through the schools and support groups for older persons. Our workshop showed… There are currently a range of health related services provides by the Council but these are not well publicised and very few of the workshop participants knew or their existence. Current activities include:

Pub Watch Schemes Voluntary 21 year age limit on alcohol sales Options Drug and Alcohol Service Outreach Youth Workers Friday Night Football Cranston Services (for advice on substance abuse)


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Drugs and alcohol education programmes in schools Eastleigh drug and alcohol counselling services A young persons support worker Parenting courses and workshops Drugs in your community courses

The estimated cost of alcohol abuse alone in the UK is £15.4 billion each year. £1.7 billion on the Health Service, £7.3 billion on crime and public disorder and £6.4 billion on lost days in the workplace. Local residents felt that the biggest issue around health for Chandler’s Ford centred on providing support for older people in the area. The recently launched ‘Good Neighbours’ scheme was welcomed and it was hoped that this could be developed further but there was equal demand for education in its wider sense to promote social awareness both within families and within neighbourhoods. On substance abuse it was felt important to educate and hold accountable those parents and carers who are unaware of their children’s behaviour outside of the home. For the youngsters themselves, they saw the provision of diversionary activities essential in maintaining a healthy lifestyle. After substance abuse, priorities focused on public transport and local initiatives in and around schools promoting healthy activities and deterring the use of cars – particularly for the ‘school run’.


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Transport Matters Setting the scene – 21st Century Challenges The main challenge around transport is how to manage the additional traffic generated by new development in the area. Persuading people to seek cheaper more sustainable and healthier forms of transport is the primary aim whilst making it safer for those that choose to remain in their cars is also important. Building new roads is self defeating if the result is that other traffic is drawn in from outside the area. Local Public Transport Infrastructure

The area is well served with buses to Eastleigh and Valley Park (Red Rockets C & D) as well as Winchester and Southampton (Bluestar 1). The Council is constantly looking at new bus routes where there is sufficient demand and is currently evaluating the viability of a route from Parkway Station to Chandler’s Ford Business Park (off Templars Way). The main challenge both for new and existing routes is to maintain financial viability which is challenging even with the considerable subsidies provided by

local authorities. In May 2005 the Chandler’s Ford railway station was re-opened providing an hourly service in each direction between Romsey and Totton (via Southampton). From December 2007 that service will be extended to run from Romsey to Salisbury. Wider Public Transport Infrastructure The restored rail service has proved to be extremely popular. Not only does it provide a valuable link to the national rail network but Southampton Parkway acts as a wider gateway with aircraft from Eastleigh (Southampton) Airport flying regularly to international ‘hubs’ at Amsterdam (Schiphol) and Paris (Charles De Gaulle). The railway also provides access to Red Funnel Services to the Isle of Wight and to the numerous cruise liners operating from Southampton. The recently formed Three Rivers Rail Partnership intends to promote even better use of the wider rail network, gaining maximum benefit from the proposed service extension to Salisbury. The partnership includes South West Trains, Hampshire County Council and SUSTRAN as well as the Councils serving Southampton, Test Valley, Eastleigh and Salisbury. Concessionary Fares Under the Transport Act 2000, elderly and disabled residents are entitled to a free bus pass for use on local buses. Depending on your age, Eastleigh Borough


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Council also offers travel tokens or a senior citizen’s railcard as an alternative to the half fare pass as part of our concessionary fares scheme. Other Public Transport The Council has recognised that without a comprehensive public transport system, facilities may still be viable if targeted to specific groups. ‘Nite’ buses providing a safe return home for young people enjoying the night life in Southampton and the hospital bus service has been extremely well used since their introduction last year. Traffic Calming With an ever increasing volume of traffic using urban routes, there is always the temptation for commuters to seek shorter and faster routes. The tendancy in such situations is for them to take advantage of these clearer roads with higher speeds and this can pose a real threat to other road users. The Council is committed to retaining the bulk of commuter traffic on designated routes and will seek funding to introduce physical measures in other residential areas where a problem affecting other traffic (e.g. cycling and pedestrians) has been identified and prioritised. There are numerous examples of traffic calming already introduced in Chandler’s Ford. There are measures that are intended to slow down traffic such as the chicanes in Hocombe Road (without priority) and speed cushions in Merdon Avenue. There are measures which are designed to aid pedestrians crossing the road such as pinchpoints in Brownhill Road and safer crossing points in Hiltingbury Road and Oakmount Road. There are also features that help keep traffic on designated routes such as gateways and kerb re-alignment accessing the Peverells Wood and Scantabout estates from Oakmount Road and Winchester Road. It is unlikely that the Council would consider re schemes such as those in Chalvington Road and Falkland Road where a physical structure across the full width of the road is designed to slow down traffic. Such designs have been shown to cause unacceptable difficulties for bus drivers and back sufferers. Pedestrian Safety Pedestrian safety is seen as a priority for the Council as we encourage more people to leave their cars at home in favour of more sustainable transport modes. Maintenance of footways are primarily a County Council function but we will refer areas fro repair where they present a threat to public safety. We will also promote safe crossing points and improved access to public transport where possible. Cycling routes


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There are more cycles than cars in Britain but the majority are used for leisure as opposed to commuting. In partnership with SUSTRAN (the national sustainable transport charity), Easteigh is promoting a radical extension to the Borough’s cycling network to link strategically with countywide and regional cycling networks. This targets several of the Council’s corporate objectives around healthy living and sustainable transport. In Chandler’s Ford, designated routes are already under construction to Thornden (from Otterbourne and Valley Park) and Toynbee from Eastleigh and Valley Park). Further routes are planned to support those at school community or cycling simply for pleasure. Due to the urban nature of the area many of these routes will be, by necessity, either advisory routes or shared routes with pedestrians. Green Transport Plans In recent years we have undertaken extensive work with local schools and businesses to promote more sustainable transport patterns than simply driving to and from home. For schools, this has involved extensive work around school transport plans. By identifying current travel patterns and the barriers to cycling and walking from home, schools have been able to access new funding sources to provide a range of facilities from safer cycling routes to the provision of cycling stores and new bus shelters adjacent to schools. Businesses have been similarly pro-active developing support schemes for employees to reduce use of cars. At Waitrose, for example, where a green travel plan was required as a condition of the planning consent, over 50% of staff walk bus, cycle or car share to and from the store. Similarly B& Q and Eastleigh Council, both under pressure from limited parking around their offices, have introduced a number of initiatives for their staff including cycling stores, pool bikes, park and ride, car share and discounted bus tickets. Traffic Regulations Double yellow lines are only introduced very selectively where parking on the highway obstructs sight lines to the detriment of pedestrians and cyclists (around schools and shopping areas) or creates a hazard at junctions (e.g. Pine Road and Hursley Road) Our survey showed… That car ownership is not as high as we suspected. Over 90% of respondents had 2 or less cars per household. That you want to see better investment in roads, pavements and lighting, new cycling routes, more frequent buses and improved traffic management schemes.


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Our workshop showed… A tremendous amount of work has taken place to promote alternative forms of transport including

The re-opening of Chandler’s Ford railway station Improved waiting facilities and access at bus stops The ‘nite bus’ bringing young people home safely from the clubs in

Southampton The transport to hospital service New cycling routes Green transport plans for local schools and businesses

Delegates at the workshop showed unanimous support for a 30mph speed limit along the full length of Winchester Road and a roundabout at the junction with Hiltingbury Road. Many of you want to use public transport but the buses and trains are simply not frequent enough to encourage you to leave the car at home. Very few bus stops have timetables so you are never really sure when the bus is due. (Note – since the workshop, the bus companies have invested heavily in the provision of timetables at bus stops throughout the area)


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Planning Matters Setting the scene – 21st Century Challenges The main challenge for Chandler’s Ford is the demand for new homes to meet a rising population and the lack of available land with potential for development. Demand and Supply of New Homes There is a Government requirement to provide more housing in the South East of England and the Hampshire structure plan requires 80,290 dwellings for the period 1996-2011. Eastleigh is expected to contribute 6,295 toward this target. The impact for Chandler’s Ford is relatively clear to see. The population is growing due to people living longer and because Chandler’s Ford is an extremely desirable place to live. The trend over the last 40 or 50 years has also seen a demise of the extended family and a rise in personal wealth has seen a further increase in demand for homes. There is a low demand for single bedroom accommodation even amongst the elderly and others living on their own. Of equal significance, the ageing population is impacting on Chandler’s Ford. Across Europe, birth rates are not high enough to hold population levels steady. At the same time the elderly are living longer. By 2050, over 30% of UK residents could be 65 or over and there are not enough young people to replace their labour skills or pay for their pensions. Economic prosperity is dependent on more qualified researchers than our Universities can turn out and part of the answer is to attract a wide variety of skills from the emerging Eastern European democracies. The South Hampshire area has been significantly affected by this strategy. The Polish community has been part of our history and culture since the Second World War, with a Polish Army camp located on what on what is now Hiltingbury Recreation Ground. Chandler’s Ford is therefore a popular destination for migrant workers and we take considerable pride in the diversity that this brings to an established multi-cultural community. Over the last five years, Chandler’s Ford and Hiltingbury has more than contributed its fair share of new homes by approving applications for something in excess of 500 new dwellings over the last 5 years including 59 on the Formers Deans site, 98 at Leigh House hospital and 150 on the Hendy Ford site in Bournemouth Road. Affordable Housing The price of housing remains a major concern since it is difficult to meet the needs of the first time buyer. New dwellings have started at £159,000 for 1 bedroom dwellings and have averaged in excess of £200,000. ‘Affordable’ homes have, by necessity, been delivered through key worker housing (e.g Leigh House site), through the provision of social housing or by joint ownership schemes (e.g. Ashdown


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Road). Where affordable housing has not been possible on the development site, contributions have been secured toward affordable housing in the wider area seeking, where possible that such dwellings are located on the Chandler’s ford side of Eastleigh town. Protecting the Character of the Area Chandler’s Ford & Hiltingbury is the one of the more densely populated areas of Eastleigh Borough and there are no obvious development sites still to be utilised. Most of the development in recent years has been at the expense of established building plots which had been under-utilised (e.g Deans, Hendy Ford, Ashdown Arms, Simpkins Garage and Leigh House Hospital).

In other cases developers have identified a number of residential areas where infill schemes have made use of large back gardens without reducing amenity space below the recommended minimum. The Council’s urban capacity study (August 2001) highlighted the potential for such development behind Keble Road and similar schemes have been approved off Ford Avenue, Chalvington Road, Shaftesbury Avenue and Valley Road. In other cases, flats have

been approved to replace houses on Winchester Road, Hursley Road and Hiltingbury Road. Whilst this type of development inevitably contentious, the local plan does support the provision of apartments where there is good access to local facilities (schools, shops or public transport). Notwithstanding this, there has been a strong desire to balance new development with character preservation. A special planning policy area, protecting existing plot sizes and street scenes has been established for Hocombe Road and parts of Lakewood, and Winchester Roads. A similar policy covers the southernmost section of Bournemouth Road seeking to ensure that the commercial development does not extend at the expense of established Victorian dwellings. In 2004, following concerns that the new development was threatening to damage the character of Chandler’s Ford & Hiltingbury, further work was commissioned to specifically define the character that we were seeking to protect. A supplementary Planning document was produced in January 2005 that defined eleven specific areas of identifiable character providing a clear guide for developers as to how design and quality should be built into any planning application. It is important to state that this not intended to infer that any undefined area lacked any character. The local plan already requires existing character to be protected. The purpose of this document was to identify unique characteristics for each of the eleven defined areas over and above that where protection was envisaged within the main local plan. Developers Contributions There are other ways in which we can seek to protect the character of the area. Under s106 of the Town and Country Planning Act 1990 the local authority has the


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power to enter into an agreement with a developer to make ‘contributions’ in respect of the development. Such obligations can take the form of a restriction on the use of the land; it may require something to be carried out on the land; or it may require payments to be made to the local authority. In all cases the agreement should be designed in such a way as to make development acceptable in way that it would not be without that ‘contribution’. In practical terms, this means that the local authority can look at the impact of the development and ensure that contributions are secured to mitigate the impact of the new development. For example, contributions could be secured toward improving the infrastructure (e.g. roads, drains, schools), providing play areas, improving open space of contributing to the improvement of public transport systems. In reality, the Council does seek contributions on all new dwellings but there are still problems with maintaining the infrastructure. This is partly due to the fact that the contribution must be relative to the size of the development so at best only contribute rather than pay for improvements. Secondly, some of the infrastructure is so old that improvements on their own will not increase the overall capacity and this needs a more strategic view by the water authority, environment agency or highway authority. Notwithstanding this, we do seek appropriate contribution on all new development. Our survey showed… There was widespread concern about new development in the area and the impact that this had on the density of housing. There was particular concern at the tendency to build flats and apartments. Given the demand for new homes, most people supported the provision of affordable homes and homes for key workers. Despite the concerns over density and apartments referred to above, there was strong support for smaller plots, bedsits and higher density housing close to shops and public transport. We asked people what they wanted to see supporting all this new development. The strongest support was for dedicated bus routes and local employment. Local shops, youth facilities and open space were also strongly supported, followed by traffic calming and cycle routes. Our workshop showed… A preference was expressed for new housing to be provided on strategic redevelopment sites such as Hendy Ford in Bournemouth road and the Central Precinct as opposed to piecemeal development through in-fill schemes. New development should respect the established character of the area, protecting the proliferation of trees and bungalows and, where possible, should not exceed 2 stories.


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Development can enhance the character of the area by ensuring contributions are secured to improve the infrastructure. There was strong support for contributions toward public amenity space, hopper buses to link with public transport systems, community facilities within new apartments (for general public use) and improved roads and footpaths. There was further support for the identification of further character areas, for the provision of public art and for trees and other landscaping to soften the harsh appearance that often comes with new development. Whilst it was appreciated that specific solutions are much harder to identify than the problems, it was recognised that infrastructure pressures extended not only to roads, but also to surface and foul water drainage systems.


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Community Safety Setting the scene – 21st Century Challenges In an area where reported crime is low the challenge is to make sure that actual reported crime accurately reflects actual crime in the area. It is equally important to address public perceptions to crime and anti-social behaviour. This may be due to falling standards in society and lack of respect for the rights of others but may equally be accounted for by a lack of tolerance between different age groups. There are also issues around the credibility of the 0845 service and the ongoing public confusion between the 999, 0845 and 101 services. Household Burglary Chandler’s Ford & Hiltingbury is a particularly desirable place to live and includes a number of large properties in secluded gardens. There has been evidence of the area being a targeted by organised gangs and this resulted in a significant increase in crime figures between 2002 and 2005. Effective policing, vigilant neighbourhood watch groups and sustained awareness campaigns through the local media have helped to restore crime levels to a modest level. Household burglaries in the Borough are currently 1.17 per 1000 properties compared to an average of 2.55 in similar areas nationally. Anti-Social Behaviour

Public Recreation Grounds, shopping centres and countryside sites have been subject to some anti social behaviour over the last 10 years and the combined efforts of the neighbourhood policing and the detached youth workers has helped to contain the problem. The problem was particularly severe at Hiltingbury Recreation Ground when Friday and Saturday nights saw several hundred youths congregating. The partnership with the Hiltingbury Community Association

has seen massive investment taking place on this site and new facilities provided specifically for teenagers. In partnership with the health youth and police services, a number of events have taken place to the work of the Community Association including PRIME initiatives (Public Resolution in a Multi-Agency Environment) and a CRIME (Crime Reduction Environment Week) initiative was held in 2006 involving local schoolchildren. Juvenile nuisance accounts for 88% of reported anti-social behaviour. Alcohol and Drugs Three in ten teenagers have experimented with drugs and Chandler’s Ford affluent youth reflect this national trend. Health and Youth services invest a great deal of time and energy on the preventing side of drug abuse by educating youngsters of the danger. There is no specific data available for Chandler’s Ford but Hampshire wide,


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1600 people were in treatment for drug abuse in 2003 and a marginal 3% increase is predicted to 2008. Alcohol abuse is by far the largest single cause of anti social behaviour. Neighbourhood policing and youth workers target prevention with education and confiscation of alcohol being consumed in public places in the presence of under age teenagers. Their task is not helped by the sale of alcohol to, or for use by, under age teenagers and the provision of alcohol by parents. Whilst there were 303 youth offences committed in Eastleigh in 2003/4, it should be noted that even if these were all different individuals, it represents less than 1% of the young people on the Borough. Vehicle Crime This is not a major problem for Chandler’s ford and even in Eastleigh Town Centre we have seen a steady decline over the last few years. The rate of vehicle crime in Eastleigh is 1.87 per 1000 residents compared to 2.83 in similar areas nationally. CCTV CCTV systems have been introduced at Hiltingbury and Fryern Recreation Grounds and will shortly be available to authorised officers to access ‘on-line’ Further systems have been part funded by the Local Area Committee at Fryern Arcade and Fryern Mall or required as a condition of planning at Waitrose, Chandler’s Ford station and Ashdown shops. Activities for Young People We are very conscious of the fact that there are very few facilities for young people in Chandler’s Ford and Hiltingbury. The result is a considerable migration of young people to Winchester, Southampton and Eastleigh in the evenings and at weekends. Youth clubs exist at the Basement (Hiltingbury Rec), St Boniface, Kings Road United Reform and Chandler’ Ford Methodist Churches. There are numerous scout groups at Hiltingbury, Cranbury Park, Ramalley and Brickfield Lane. Other facilities exist at the Station Youth Centre and the Central Precinct (snooker and racing simulators) but there are a large number of youngsters that frequent by choice recreations grounds and other public open space. Open space facilities include play areas at Hiltingbury, Fryern, Mead Road, Westmorland Way, Lincolns Valley and Pennine Way. Skateboard facilities exist at Hiltingbury and youth shelters are located at Hiltingbury and Fryern. Although technically outside the CFH area, Project Freespace provides extensive facilities for young people and is easily accessible to CFH youth. Whilst there is limited opportunity to persuade a 16 year old into organised activities, a great deal of effort is being invested into after school clubs in the hope that the next generation of youngsters will restore the youth club culture. This will undoubtedly be aided by the extended schools initiative which is designed, inter alis, to make better use of school premises before and after the normal school day. Detached Youth work


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Whilst youth workers will continue to engage young people inside the youth club, outreach workers will continue to attract new members and detached youth workers will engage those who, by choice, choose not to take part in any organised activity. Last year the detached team made contact with over 3,000 young people at various locations and as well as providing advice and guidance on relationships, substance abuse and careers, they seek to ensure that youths respect the interest of private residents when they are socialising in and around public spaces and recreation grounds. Neighbourhood Policing Neighbourhood policing has seen significant improvements in recent years with a re-organisation and rationalisation of the beats. There are now four community beat officers covering the Chandler’s Ford area. Since November 2006, we also have 3 Police Community Support Officers whose brief is to provide a more visible deterrent to crime and anti-social behaviour. Neighbourhood Watch Over 50% of the Chandler’s Ford area is covered by Neighbourhood Watch Committees. The role of the neighbourhood watch organisations is key in managing crime and anti social behaviour as they act as the eyes and ears in the community. Chandler’s Ford Youth Council

The Youth Council was formed in 2002 with the objective of promoting the interest of young people in the area. The work is entirely voluntary and they have actively supported a number of community events including the Chandler’s Ford Fun Day, The Hiltingbury Extravaganza and the Merrie Feast which runs as part of the biennial festival. They also ran a pop idol style event as part of the first Chandler’s Ford festival. In addition to their role supporting the community they have also championed and secured funding for numerous facilities around the area including the skate park at Hiltingbury, the youth shelter at Fryern and various new play areas. They are also responsible for distributing over £1,000 annually to community groups providing services to young people


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Our Survey showed… 97% feel safe going out during the day with 54% feel safe after dark. 50% of residents are already active members of Neighbourhood Watch Committees. Only 17% knew who your local beat constable is and only 9% felt Chandler’s Ford was a safer place to live than 5 years ago. Whilst anti social behaviour and juvenile nuisance were areas that made you feel less safe, you were equally concerned at the dangers posed by poorly maintained footpaths and speeding traffic. Our Workshop showed… There was widespread concern over anti-social behaviour by both teenagers (vandalism, rowdy behaviour and alcohol related nuisance) and adults (poor parenting, alcohol related nuisance, traffic speeding and verge parking). Above all people wanted to see more parental control and awareness of what their children were actually up to when away from the home. If this could be supported by better communication between young people, parents and the wider community it would hopefully lead to a better understanding of each others needs and reduce the generation gap that is arguably the catalyst for some many problems. There is a clear need to work with others to provide a more rounded solution to the problem of anti social behaviour, so the schools share the responsibility with parents for teaching respect and discipline. And licensed premises need to adopt a responsible approach to the sale of alcohol both to those under the legal age and those who patently cannot handle it. We need to remember that when there is nothing for youngsters to do, it is inevitable that they will gather in groups in public places making their own entertainment. The new Hiltingbury Community Building was identified by workshop participants as one of many opportunities to provide healthy diversionary activities for young people. Above all we must remember that when we talk about anti social behaviour, particularly amongst teenagers, we are talking about less than 1% of that age group. 99% are responsible, respectful and disciplined. We should be promoting and publicising the better examples of teenage life that are evident every day around the community.


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Emerging Priorities

The emerging priorities for the Council in 2007 retain the key themes of Health, Prosperity and Environment but now place more emphasis on the need to engage communities and empower citizens to take a more active role in the decision making process. In preparing this document we have condensed our own priorities around health, planning, transport and community safety to mirror the corporate priorities. In this way there should be a seamless approach to the determination of need between corporate and local plans with local plans varying only to the extent that is required to meet specific needs identified in the Chandler’s Ford and Hiltingbury area. The three priorities and their relevance to the four workshops may be summarised as follows: Prosperity

How can development be controlled in a way that maximises the opportunity to provide employment for those living and moving into the area?

How do we preserve and make best use of our local shopping facilities?

How is secondary education linking to

employment opportunities and trends locally?

Given the large number of new families moving into the area, are there any

special needs that need to be addressed through adult education to ensure they have equal opportunity in applying for local employment?

How do we meet the cultural needs of different age groups in the area?

What facilities are available for young people without qualifications to secure

employment?

What facilities are available for mature adults facing redundancy and requiring re-training to secure employment?

What support is available for those experiencing difficulties with personal

finance?

What support is available for new businesses?

What support is available for local community centres and voluntary groups?


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Is the range of commercial properties available for sale and let meeting

established and anticipated demand?

How do we provide affordable housing in the area? Environment

How do we protect the character of the area from overdevelopment?

Is it appropriate to define a

style of building to characterise Chandler’s Ford & Hiltingbury?

To what extent can we

demand a healthy balance between the built environment and public open space?

How do we ensure that new development makes suitable provision for

landscaping?

How do we ensure that canopy trees are protected and introduced where possible in new development?

How do we protect an already overburdened drainage system by ensuring soft

landscaping is not replaced by tarmac and concrete?

What steps are required to address the deficiencies in the foul and surface water drainage systems?

What criteria is appropriate to identify and prioritise those residential areas that

require and would benefit from traffic calming schemes or traffic regulation orders without detrimentally affecting adjacent areas?

Where is it appropriate to provide dedicated cycling routes for travel to school,

work and cycling for leisure?

To what extent is it appropriate or desirable to subsidise public transport?

What measures are appropriate

to encourage people to leave their car at home in favour of more sustainable forms of transport?

Given the large elderly


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population in the area, what steps are appropriate to ensure that there are adequate and safe footpaths to walk along?

What incentives can be introduced to encourage residents and businesses to

recycle more of their waste?

Is there a desire to further promote the area either as a gateway to the New Forest and Hamble Valley or as an area of special significance in its own right?

How do we address adult anti social behaviour including bonfires, noise (hi-fi’s,

dogs, fireworks, etc), verge parking, overgrown hedges (particularly onto the highway) and fly tipping?

How do we encourage people to take responsibility for their own litter (including

dog fouling) thus reducing the burden on public services? Health

To what extent is it appropriate to address the needs of an increasingly elderly population?

How do educate people around healthy

lifestyles?

How do we educate youngsters and parents around issues of alcohol and other substance abuse?

How do we tackle the threat of obesity in

young children?

What measures are appropriate to ensure adequate air quality, particularly around motorway intersections?

What measures need to be taken to reduce the

perception of crime?

To what extent should CCTV be used to improve community safety and what criteria should be used to select locations?

Are better controls required over what waste is

deposited in drains – particularly from commercial premises?

To what extent is it appropriate to target special needs groups to ensure that they

have equal opportunities around quality of life issues?

What support can be achieved by working in partnership with the education and youth services to promote health and well being issues?

How would partnership working with Churches Together help to facilitate spiritual

health and develop community spirit?


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What support can be secured with parents, retailers and publicans to ensure alcohol is not readily accessible to under age drinkers?


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Linking Long Term Objectives with Medium Term Actions The following action plan demonstrates a clear link between the corporate priorities of the Council and the local need identified as part of the 20-20 vision work. Short term objectives relate directly to available budgets whilst medium term plans enable a more considered approach to securing funds either through compensatory savings or through the Community Investment programme.

The action plan is a macro view of the areas needs and from this document a number of detailed strategies and action plans will emerge targeting the needs of the four key areas covered by the workshops as well as specific age groups and special interest groups. The analysis will inform and influence corporate service plans as they are developed for the Borough as a whole.

Sustainable initiatives supporting community identified priorities for the next generation

Short Term Year 1

Medium Term Year 2-5

Long Term Year 6-10

Planned measurable outcomes that reflect thecapacity of the Council

to deliver

Quick deliverables that improve quality of life and evidence

value of money

e.g Safe Routes to School

e.g. park and ride e.g reduced congestion and improved

access to services

Extracted from last year’s

Medium term plan

Developed in pursuit of long term strategy

Reviewed every 2 / 3 years

to confirm relevance


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Prosperity Priorities

Issue Short Term Objective Medium Term Objective Long Term Objective

Opportunities for Employment Research emerging employment demands and strengths of local graduates.

Support re-employment of mature adults (e.g. Springboard) and immigrant workers seeking suitable employment.

Demonstrable partnership between education providers and new business funding to meet identified market need.

Equal opportunities for adults seeking re-employment and migrant workers from the European Community.

A balanced economy with education and training targeting emerging employment needs.

Business start up Financial support and professional advice for people wishing to start new businesses.

New businesses to target gaps in the local economy with accommodation available in town centre and out of town locations supported by sustainable transport facilities.

A vibrant local economy that provides effective competition for small businesses.

Local Shopping Facilities Support improvements at Kingsway shops (Hiltingbury Road).

Work in partnership with established traders and managing agents to support regeneration projects.

A vibrant town centre with local shops accessible by 95% or residents within 15 minutes.

Cultural Awareness Support the Hiltingbury Community Association in creating a community centre.

A biennial Festival that engages residents of all ages and both utilises and promotes the facilities available locally area.

A society that celebrates its diverse cultural background and provides equality of access to arts and social activities.


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Personal Finance Support Citizens Advice Bureau in debt counselling.

Promote welfare benefit advice through Council literature.

Ensure that the citizenship curriculum in schools includes financial awareness.

Processing of benefit claims within 28 days of receipt from 2008/9 (28.4 in 2007/8).

A society that lives within its means and provides support for those in need.

Benefit processing times matching or exceeding national standards.

Community support Support active community and voluntary groups through the community grants process.

Provide advice to maximise usage and membership.

A range of voluntary groups and organisations that meets the social, cultural, spiritual and physical needs of the local community.

Sustainable community engagement at every level.

A community facility within 15 minutes of every resident

Market analysis Identification of areas suitable for redevelopment as part of the Local Development Framework.

A regenerated Chandler’s Ford Industrial Estate.

A redevelopment of the Central Precinct and Rex Industrial Estate.

A healthy balance of residential and commercial property to buy and rent.

Local employment with businesses that respect local quality of life issues including sustainability.


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Environmental Priorities


Character Areas Interpretation of corporate targets around housing provision for Chandler’s Ford and Hiltingbury.

Further development of the Character plan for Chandler’s Ford with specific reference to building density and parking.

A planning policy that demands high quality of design and enhances the quality of the local area.

Defining Style Identification of styles and characteristic of Chandler’s Ford.

Local Development Framework reflecting numerous styles associated with local area.

A characteristic that will be identifiable as Chandler’s Ford in 2050.

Open Space Identify play area site west of Hursley Road.

Sport and Recreation Strategy identify areas for investment.

Play and Recreation Facilities within 5 minutes walk of every resident.

Trees & landscaping Accurate condition survey of trees in local area with TPO’s to protect those trees most at risk from development.

Canopy trees and soft landscaping with all new development.

Sustainable development that promotes healthy living and addresses demands of climate change.

Foul and Surface Water systems

Liaise with Southern water and environment agency to identify developers contributions required to alleviate flooding problems.

Resolution of problems in key areas e.g. Leigh Road, Merdon Avenue and Pennine Way.

An infrastructure that addresses the emerging threats posed by climate change.

Traffic Safety Traffic calming and safe crossing points around schools.

Traffic calming along North

Explore new ways of encouraging walk to school schemes.

Prioritise funding for measures

Roads that are safe for motorists, cyclists and pedestrians (note: alleviating traffic congestion is not a priority as this would work against the desire to develop more


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Millers Dale. to slow traffic in residential areas.

Explore 20mph zones around schools.

sustainable transport patterns).

Cycling Safer routes to Thornden and Toynbee Schools.

Improve links and signage to similar routes in Test Valley, Winchester and Eastleigh.

A cycling network that meets the needs of both commuters and leisure cyclists.

A network that integrates with a strategy for South Hampshire.

Public Transport Improve information available at existing bus and request stops.

Develop priorities in partnership with Chandler’s Ford.

Improve accessibility of the main Southampton and Winchester Hospitals to elderly residents.

Promote use of enhanced rail service between Totton and Salisbury (via Chandler’s Ford) from December 2007.

Explore the viability of new bus routes to support needs of local businesses, students.

An integrated public transport that provides reliable and frequent journeys to Southampton, Winchester, Romsey and Eastleigh.

A transport system that links with national and international rail and air networks.

Aging population Complete needs assessment for popular walking routes

Well maintained pavements and street furniture that provide safer routes to shops and other facilities as well as providing safe exercise trails

An safe environment that encourages older people to be active in their community

Waste & Recycling Ensure comprehensive fortnightly kerb side recycling including glass, kitchen and

Reduce waste at point of disposal through education and waste diversion schemes.

A society that is committed and engaged to recycling waste.


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garden waste

Tourism Enhancement of countryside area - esp. Hocombe Mead and Hiltingbury Lakes

Recognition of Chandler’s Ford as gateway to the New Forest and Hamble Valley

Regional awareness of Chandler’s Ford and qualities of area

Anti-Social Behaviour Engage young people in the areas that choose to frequent and educate them on issues such as ‘respect’ for other people, on substance abuse, on relationships and on career advice

Ensure that a range of diversionary activities are available for young people to reduce the number of teenagers wandering the streets in gangs

A harmonious community that embraces the diversity offered by different age groups

Health (and Safety) Priorities


Aging Population A thriving Good Neighbours scheme

A travel scheme to support every person of retirement age within and beyond the Borough boundaries.

A Community Building for Hiltingbury.

Access to an active social and cultural life for every adult of retirement age.

A community that is dedicated to and engaged in the principle of self support.

Access within 15 minutes of every home to health care, shopping, public transport and a community centre.

Healthy Living Promotion of Smoke free Eastleigh.

Education of various schemes

Reduced incidence of obesity, heart disease and alcohol related illnesses.

Prolonged life expectancy as a result of spiritual and physical wellbeing.


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promoting diet and exercise.

Under age drinking Voluntary ban on alcohol sales to under 21’s.

Education of parents who provide alcohol to children.

Ensure resources are available to confiscate alcohol, issues fix penalty notices and return youngsters to parents.

Consumption of alcohol reduced for younger people to licensed premises and the home, at the discretion of their parents.

Substance Abuse Educate youngsters and parents on the different street drugs, their effect and the long term health risks.

Zero tolerance on drug dealing and usage.

A safe place to live where young people are protected from potential drug abuse.

Obesity Education of various schemes promoting diet and exercise.

Research and promote available physical and guidance support for morbidly obese.

Improve quality of life and reduced death and sickness rates caused by obesity.

Air Quality Identify sources of pollution

Quantify impacts.

Establish improvement measures particularly

near motorways

between intersections and local industrial estates.

Acceptably low levels of nitorogen dioxide, particulate matter, sulphur dioxide, carbon monoxide, lead and 1,3-butadiene.

Perception of Crime Introduction of PCSO’s.

Extension and improvement of CCTV systems (including on-line access).

Local Action Group formed to address key issues around

household burglary

vehicles crime

anti-social behaviour.

A place where people feel safe going out on their own at any time of the night or day.


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Equal Opportunities Audit access by age and minority interest for shopping, leisure, culture, education and public transport.

Promote social inclusion through festivals and community events.

Zero tolerance on discrimination.

A multi-cultural society that actively celebrates diversity.

Community Spirit Support and develop existing and new community associations, local resident and special interest groups.

Engage and support active volunteers and provide conduits to strengthen the ability of the voluntary sector genrally to drive improvement in the local quality of life.

A society that co-exists in harmony, has pride in the areas, respect for all other residents and actively promotes the wider interests of the community.

chandler’s ford & hiltingbury developing 20-20...

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