change - amazon web services...who moved my cheese? leadership practices inventory the leadership...
TRANSCRIPT
![Page 1: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/1.jpg)
S E P T E M B E R 2 0 1 4
CHANGE
![Page 2: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/2.jpg)
LEARNER OBJECTIVES
Understand Leadership Challenge Model as it applies to managing change
Understand Switch analogy of how to effect change by managing its multiple components
Apply the analogy to a specific change required for your program
Understand the components of resistance
Identify strategies to influence stakeholders who are resistant to change
![Page 3: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/3.jpg)
WHO MOVED MY CHEESE?
![Page 4: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/4.jpg)
LEADERSHIP PRACTICES INVENTORY
The Leadership Challenge by
Kouzes and Posner
Complete the Leadership Practices
Inventory SELF Response Sheet
![Page 5: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/5.jpg)
MODEL THE WAY
Clarify values
Affirm shared ideals
Set the example
![Page 6: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/6.jpg)
INSPIRE A SHARED VISION
Envision the future
Enlist others in a common vision
![Page 7: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/7.jpg)
CHALLENGE THE PROCESS
Search for opportunities
Seize the initiative
Experiment and take risks
![Page 8: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/8.jpg)
ENABLE OTHERS TO ACT
Foster collaboration
Build trust
Strengthen others
![Page 9: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/9.jpg)
ENCOURAGE THE HEART
Recognize contributions
Celebrate the values and victories
![Page 10: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/10.jpg)
![Page 11: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/11.jpg)
BACKWARDS VISIONING EXERCISE
Imagine that it is one year from now and you have made change in your program to meet your goalsDescribe
• what has made this change a success• the outcomes achieved• what you are particularly proud of
Share with a colleague
![Page 12: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/12.jpg)
HOW DO YOU GET PEOPLE TO MAKE
CHANGE?
Need to Account for
Situation
Heart
Mind
![Page 13: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/13.jpg)
HOW TO RIDE AN ELEPHANT
![Page 14: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/14.jpg)
THE RIDER
Conscious planning part of
the brain
Sets goals and looks towards the
long term
![Page 15: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/15.jpg)
THE ELEPHANT
Emotional part of the brain
Seeks the easiest path & looks for
short term benefits
![Page 16: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/16.jpg)
THE PATH
The direction; make it easy for the elephant and the rider to see the new path
![Page 17: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/17.jpg)
METHODS TO DIRECT THE RIDER
Find the bright spots
Script the critical moves
Point to the destination
![Page 18: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/18.jpg)
MOTIVATE THE ELEPHANT
Find the feeling
Shrink the change
Grow your people
![Page 19: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/19.jpg)
SHAPE THE PATH
Tweak the environment
Build Habits
Rally the herd
Keep the Switch Going
![Page 20: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/20.jpg)
SWITCH WORKSHEET
• On your worksheet• Define the problem/issue where you need change• Answer the questions about the rider, elephant and
path
• When completed• Share with partner• Give each other feedback and suggestions
![Page 21: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/21.jpg)
RESISTANCE
What are the factors that influence or bring about resistance
![Page 22: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/22.jpg)
RESISTANCE
•Vision
•Time
•Choice
•Comfort
Lack of
•Culture
•Hierarchy
•Communication
Situational Factors
![Page 23: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/23.jpg)
RESISTANCE People don’t see the need to change
Never done it like that before
Bogged down in analysis
Need to overcome old patterns of behavior
I will change tomorrow
My team hates change/It will never work
Lost momentum; Nothing’s happening
Too much change
![Page 24: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/24.jpg)
STRATEGIES TO OVERCOME
RESISTANCE
Communicate vision
Anticipate Issues Involve team
Listen to concerns
Support/ Celebrate
accomplishmentsIncentives
Plan checkpoints
![Page 25: CHANGE - Amazon Web Services...WHO MOVED MY CHEESE? LEADERSHIP PRACTICES INVENTORY The Leadership Challenge by Kouzes and Posner Complete the Leadership Practices Inventory SELF Response](https://reader034.vdocuments.net/reader034/viewer/2022042804/5f5818ec8258c84e772a9d54/html5/thumbnails/25.jpg)
FOR CHANGE TO SUCCEED….
The change must mean something to those who are affected by it
Multiple system strategies must be activated to influence the change
Resistance to change must be understood & appropriately managed