Bringing about successful change in the learning environment

Authors: Fedde Scheele, Glen Bandiera, Corry den Rooyen, Diane Caron de Camps Meschino, Rhonda St. Croix Date: October 17, 2018

Change Masterclass

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We do not have an affiliation (financial or otherwise) with a pharmaceutical, medical device or communications organization.

Je n’ai aucune affiliation (financière ou autre) avec une entreprise pharmaceutique, un fabricant d’appareils médicaux ou un cabinet de communication.

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INTRODUCTION & ICEBREAKER

Change Masterclass: Bringing about successful change in the learning environment

Your facilitation team

Rhonda St. Croix, Change Advisor Royal College

Corry den Rooyen Educationalist

Fedde Scheele

Glen Bandiera Diane de Camps Meschino

Who is in the room? Part 1

1 minute marathon

3 rounds • Round 1 – What do you love about your work? • Round 2 – What drew you here? • Round 3 – What do you want to walk away with?

Who is in the room? Part 2

Setting the agenda Understand the nature of complex change Reflect on your change leadership style Develop your capability to lead change by understanding

and applying key concepts, frameworks, theories and practices

Understand the needs and challenges of collaborating with diverse stakeholders and partners

Make it easier to change by shaping the environment (reducing barriers and multiplying enablers)

Expect and use discomfort and learning from failure Consolidate changes

Outline of workshop

• Change management game checklist • Why motivation/ urgency • What: Multiple Headdragon complexity • How: Different strategies task versus

process • Negotiation different options

Experience

Characteristics of how people change

DENIAL

RESISTANCE

DISORIENTATION

COMMITMENT

EXPERIMENTATION

Source: Experience Point

Our brains are wired to resist

15 Haidt 2006, Kahneman 2013

WHY

Change Masterclass: Bringing about successful change in the learning environment

Motivation

Point to the destination: help people find their reasons to change

Change is easier when you know where you are going and why it

is worth it

Cooperate with how people change

• People change if they care; • Change spreads peer-to-peer;

• Stimulate the network • Need clear, doable behavioural changes • Simple & easy to use • Observable progress that matters

Apply to your change challenge

Consider your change challenge. Why is this important to you? Why is this important to your stakeholders? What could they potentially gain or lose?

WHAT

Change Masterclass: Bringing about successful change in the learning environment

Draw the change: which heads do you have to settle?

Apply to your change challenge

Consider your change challenge What characteristics of complexity exist?

LUNCH

HOW

Getting people on the move: making a strategy

• Change = political/social process • Based on power • Key peope • Strategic coalitions

Yellow print thinking

• Change = execution of well preset detailed map! • Rational, logical plan • Monitor, measure • Time schedule

Blue print thinking

• Change = motivational, relational process • Respect for individual wishes, reasons and

interests • Helping each other, subtle leadership, trust • Shared commitment

Red print thinking

• Change = learning process • Learn to think differently, feel and do • Learning organization

Green print thinking

• Change = bring into motion • Vision is the base • Creativity • Just give me space and facilities • Thinking outside of the box.

White print thinking

Which color fits you best?

1. Why are you standing at that flip-over? What words do you use/recognize?

2. Dicuss the case and think of a strategy (perspective of your color) 3. Pitch

Apply to your change challenge

Consider your change challenge. What elements of your strategy need to be

strengthened?

NEGOTIATION

Negotiating

Getting to YES!

http://www.google.nl/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.communicatieonline.nl/blog/salarisonderhandelingen-plussen-en-minnen&ei=hF6UVd3OMcq1Ue7XgMgO&bvm=bv.96952980,d.d24&psig=AFQjCNGHJVpQK9YYFwYyxip6CkX0BelkuA&ust=1435873267703149

4+1 ingredients 1. Separate the person from the problem

Use charm

4+1 ingredients 2. Focus on fundamental goals

Be hard on the problem, soft on people

Reciprocity

4+1 ingredients 3. Find several options

Be creative

4+1 ingredients 4. Make choices based on objective criteria

Reaching a solution based on principles, not pressure

Laws? Look at others, Urge? A pilot?

Knowledge about humans(Cialdini) LAW NEIGHBOURS

URGE? PILOT

4+1 ingredients +1 Prepare Best Alternative To Negotiation Agreement

Small group exercise

1. How would you handle/ what are your ideas 2. Practice negotiation

Panel and wrap up

Messages

• Change management game checklist • Why motivation/ urgency • What: Multiple Headdragon complexity • How: Different strategies task versus

process • Negotiation different options

Apply to your change challenge

Share your learning and distill into change lessons.

• What is your next step? • What do you tell colleagues when your return about how to

lead your change initiative? • What is 1 thing you will think about differently? • What is 1 thing you will do differently?

• Download the ICRE App, or

• Go to: http://www.royalcollege.ca /icre-evaluations to complete the session evaluation.

Help us improve. Your input matters.

• Téléchargez l’application de la CIFR, ou

• Visitez le http://www.collegeroyal.ca /evaluationscifr afin de remplir une évaluation de la séance.

Aidez-nous à nous améliorer. Votre opinion compte!

You could be entered into a draw for one complimentary registration to ICRE 2019 in Ottawa, Canada. Vous pourriez participer au tirage d’une inscription gratuite à la CIFR 2019 à Ottawa.

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