CHANGE YOU CAN BELIEVE IN

KEVIN PARKER, SERENA

04/07/2023Copyright(c)2014 Serena Software Inc. All Rights Reserved. 2

HAPPY EASTER

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Afghan CherGrace Bowen

THE BRAIN IS A WONDERFUL THING

Cary Clooney

Sid Sugar

Afghan Cher

Bat Crazy Bachman

AND SO IS THE INTERNET

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WE KNOW SOMETHING IS WRONG

IT’S USUALLY HARMLESS …

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FOR SOME THINGS WE NEED TECHNOLOGY

OR VANITY

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CHANGEIT IS WHO WE ARE: IT IS WHY WE ARE HERE: IT IS WHAT WE DO

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TODAY I …• TRACKED IT• RECORDED IT• PREVENTED IT• PERMITTED IT• DUPLICATED IT• NOTIFIED IT• APPROVED IT

• VERSIONED IT• ENCRYPTED IT• COMPARED IT• MASKED IT• MITIGATED IT• AUDITED IT• DOCUMENTED

IT

• TESTED IT• COMPRESSED IT• TRANSMITTED IT• COPIED IT• DEPLOYED IT• LOGGED IT• COUNTED IT

• TAUGHT IT• MEASURED IT• QUESTIONED IT• MANAGED IT• RESTORED IT• PACKAGED IT• CHANGED IT

CHANGE

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DOING IS CHANGING

80

20

Budget

Maintenance New projects

Columbia Business School

72

28

Budget

Keep the lights on New work

Forrester Research

37

63

Expectations

BAU Innovation

AlixPartnersCFO Research

100% IS CHANGE

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CHANGE HOW WE DOCAN WE CHANGE? DO WE TRUST ENOUGH?

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TAKE 10 CHIMPANZEESAND A BANANA

CAPITAL LETTERS ONLY PLEASE

ABCDEFGHIJKLMNOPQRSTUVWXYZ

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AREA BY THE SEMI-PERIMETER METHOD

GET A, B, CIF EMPTY(A) OR EMPTY(B) OR EMPTY(C) THEN

SHOW “MISSING ARGUMENT”STOP

IF TYPE(A) <> NUMERIC THENSHOW “A NOT NUMERIC TRY AGAIN”STOP

IF TYPE(B) <> NUMERIC THENSHOW “B NOT NUMERIC TRY AGAIN”STOP

IF TYPE(C) <> NUMERIC THENSHOW “C NOT NUMERIC TRY AGAIN”STOP

IF A <= 0 OR B<= 0 OR C <= 0 THENSHOW “LENGTH NEGATIVE TRY AGAIN”STOP

IF A+B < C OR B+C < A OR C+A < B THENSHOW “LENGTHS DO NOT DEFINE A

REAL TRIANGLE”STOP

SP = (A+B+C)/2AREA = SQRT(SP*(SP-A)*(SP-B)*SP-C))SHOW “AREA OF TRIANGLE” A B C “IS” AREASTOPEND

AB

C

𝒂𝒓𝒆𝒂=√𝒔 (𝒔−𝒂) (𝒔−𝒃 ) (𝒔−𝒄 )𝒘𝒉𝒆𝒓𝒆 𝒔=𝒂+𝒃+𝒄

𝟐

GET A, B, CIF EMPTY(A) OR EMPTY(B) OR EMPTY(C) THEN

SHOW “MISSING ARGUMENT”STOP

IF TYPE(A) <> NUMERIC THENSHOW “A NOT NUMERIC TRY AGAIN”STOP

IF TYPE(B) <> NUMERIC THENSHOW “B NOT NUMERIC TRY AGAIN”STOP

IF TYPE(C) <> NUMERIC THENSHOW “C NOT NUMERIC TRY AGAIN”STOP

IF A <= 0 OR B<= 0 OR C <= 0 THENSHOW “LENGTH NEGATIVE TRY AGAIN”STOP

IF A+B < C OR B+C < A OR C+A < B THENSHOW “LENGTHS DO NOT DEFINE A

REAL TRIANGLE”STOP

SP = (A+B+C)/2AREA = SQRT(SP*(SP-A)*(SP-B)*SP-C))SHOW “AREA OF TRIANGLE” A B C “IS” AREASTOPEND

Verify Trust0

100

200

300ms

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IF ISN’T CHANGED: DON’T CHECK IT?

High

Low

Risk CostAcceptable

Trust everything Verify everything

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CHANGE THE WAY WE CHANGEWhat and when How and why

Technology Humans Technology Humans

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SHIFT THE EMPHASISTECHNOLOGY• AUTOMATE

PROCESS

• GATHER TELEMETRY

• FLAG EXCEPTIONS

• TRACK CHANGES

• ASSESS RISK

• SET THRESHOLDS

HUMANS• PRIORITIZE

• ALIGN

• COLLABORATE

• COMMUNICATE

• EMPOWER

• IDEATE

… RELEASE MANAGEMENT… NO STATUS MEETINGS… EXCEPTIONALLY… KIPLING THEM… CODE ANALYSIS… EARLY WARNING

… MANAGE, DIRECT, PRESIDE … KNOW WHAT YOUR PEERS KNOW… PUT THE “I” IN “TEAM”… STATUS, EXPECTATIONS, TIMEFRAMES… ENABLE SUCCESS, GET OUT OF THE WAY… IT IS WHO WE ARE AND HOW WE EVOLVE

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CHANGE LEADERS YOU CAN BELIEVE IN

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AND NOW … OUR VERY OWN LEADER WE ALL BELIEVE IN …