changing behaviors in the workplace - employee engagement at oak ridge national laboratory

Changing Behaviors in the ORNL Workplace:Employee Engagement

ORNL’s 3rd Annual Southeast Sustainability Summit

Melissa LapsaEnergy and Transportation Science DivisionSustainable Campus Initiative

August 22, 2013Knoxville, Tennessee

2 Sustainability Summit_1308

Goal Timeframe Sponsors Focus areas• Achieve

benchmark sustainability in campus operation and in research, development, and deployment of key technologies

• 10 years (2020) to correspond with Executive Order 13514

• Senior management

• Integration of operations and research

− Facilities and land

− Transportation− Utilities and

infrastructure− Transformational− Waste− Employees

and systems

ORNL Sustainable Campus Initiative

Employee engagement follows from institutional

commitment


• Lead team– Melissa Lapsa– Teresa Nichols– Roadmap owners

• Sponsors– Martin Keller– Herb Debban

Energy Storage

Michael Starke

Small Modular Reactor

Paula Flowers

Peak Power Management

Michael Starke

Central Energy Data System

Terry Heatherly

Electric Vehicle Charging Stations

Curt Maxey

External ApplicationMelissa Lapsa

Green ITBob Beane /

Rachael Jackson

Wireless Energy Data

Teja Kuruganti

Smart Grid

Isabelle Snyder

Clean and Renewable Energy

SourcesCurt Maxey

Sustainable Employee

TransportationDiane Davidson

Transformational Technology

Leading-edge Technology

Purchase Renewable Energy Credits

Melissa Madgett

Sustainable Vehicle Fleet

Kathye Settles

Sharing Successes

Julia Kelley

High-Performance Sustainable

Buildings – New Construction

Warren Thomas

Sustainable Landscaping/

Land UsePat Parr

Sustainable Acquisition

Brooks Baldwin

High-Performance Sustainable

Buildings – Existing Buildings

Bryce Hudey

Known Technology

Employee, Family and Community

EngagementTeresa Nichols

Recycle and Reuse Construction Waste

Susan Michaud

Employee Wellness

Joan Lawson

Recycle and Reuse Office Waste

Susan Michaud

Water Management

Dan O’Connor

Greenhouse Gas Management

Teresa Nichols

Annual Sustainability

ReportsTeresa Nichols

Energy Efficiency in Existing Facilities

Bryce Hudey

Foundational Methods

Sustainable Campus Initiative roadmap owners

• Collaborators– Battelle– World Resources

Institute– Regional

partnerships– Subject matter

experts

ORNL has 14 LEED-certified buildings

• LEED Gold: 5 new, 1 existing• LEED Silver: 2• 19 High-Performance Sustainable Buildings• Among the largest collections of LEED-certified

buildings in the region

LEED

LEEDsilver

LEEDgold

LEED

LEEDsilver

LEEDgold

LEED

LEEDgold

LEEDgold

LEEDgold

LEEDgold


• 2 high bays for building envelop and HVAC system research

• 2 flexible research platforms with data connectivity to simulate:– Low-rise shopping centers– Mid-rise commercial buildings

First light commercial test buildingsinstalled on FRPs

Maximum Energy Efficiency Building Research Laboratory: MAXLAB


IntegratingsustainabilityCorporateStrategicBusinessPlans

Statements of corporate commitment

Interview and selection

process

Web pages

Recruiting materials

Sustainability reporting

Recognition programs

Employee communi-

cation

Employee participation(~4,000 staff)

Sustainability observations

Process redesign

Life cycle assessment

Work control process

LSM checklist

Sustainability projects

Communicating expectations

New employee

training and handbook

Site access training

R2A2s

Job descriptions

SBMS procedures

SBMS expectations


New employee awareness campaign: The personification of sustainability


Tools for employee engagement

Quarterly seminars• Topics suggested

by staff• Encourage

discussion

Monthly newsletters• News and updates

on ORNL and regional sustainability events

• Offer seasonal sustainability tips

Sustainable employee transportation

“Bike it green” program Carpooling Flexible work schedules• Shared bikes available

at multiple locations across ORNL campus

• Supports employee wellness and reduces on-campus gasoline usage

• Super Commuter web site: Promotes carpooling

• Participating in regional Smart Trips Program:

−Promotes alternatives to driving alone

−>60 employees involved

• Alternative Work Location policy: Telecommuting option

• Alternative Work Hours agreements: 180 ORNL employees participating



Charging stations accommodate employees with EVs

• 22 Nissan Leafs• 5 Chevy Volts• 1 plug-in Toyota Prius• 2 Ford C-Max


Employee suggestions have resulted in improvements to sustainability

Solar-powered wireless emergency call boxes

Intelligent waste/recycling receptacles

Blood pressuring monitoring

• Developed by ORNL staff

• Can be placed almost anywhere at a fraction of the cost of wired units

• Direct contact with Lab Shift Superintendent’s Office (24/7)

• 2 BigBelly Solar collection systems installed

−Solar-powered trash compactor

−Bottle and can recycling bin

• 4 blood pressure monitors purchased by ORNL Wellness Program encourage employee health


Community engagementEarth Day festivities in

Oak Ridge and Knoxville

Centennial Knoxville Conservation Exposition

(October 2013)

Several presentations annually to internal

and external audiences

12 Presentation name


Sustainability Summits

Southeast Sustainability Group

Regional education outreach

International education outreach

• Annual events to advance regional deployment of sustainable technologies

• 2011 and 2012 summits: >110 attendees each

• Nonprofit company established to advance sustainability in Southeast U.S.

• Representing 8 states

• ORNL is supporting development of a Sustainable Campus Initiative at Indian River State College, Florida

• ORNL and Indian Institute of Technology at Jodhpur, Rajasthan, are sharing sustainability lessons learned and best practices

Regional and international outreach

Southeast Regional Initiative

Primary goal Broader goals Primary mechanism Process• Advance

sustainability across the region in 4 areas:− Energy efficiency− Transportation− Low-carbon power

generation− Waste reduction

• Use sustainable technologies to− Lower costs

for businesses, municipalities, universities, and consumers

− Decrease dependence on foreign oil

− Advance economic development

− Create a cleaner environment

• Regional leadership team working with states, businesses, NGOs, universities, and municipalities

• Determine current state

• Set goals for future

• Identify mechanisms for reaching desired future state

14 Green Economy 1302

Southeast Sustainability Group established on behalf of initiative


Communicating our progress

Distributed to 9 surrounding

communities

sustainability-ornl.org


Previous awards 2011 2012 2013• DOE Office of Science• President’s “Closing

the Circle Award” for Leadership in Environmental Stewardship

• EStar Award: Building 1059

• DOE FEMP Award: GreenIT

• DOE EStar Awards− Energy and Fleet

Management− LEED Existing

Buildings• East Tennessee

USGBC — Green Light Award for Exemplary Contributions to Sustainability in the Built Environment

• Tennessee Chamber of Commerce and Industry Award for Comprehensive Environmental Excellence

• DOE Bronze GreenBuy Award for Sustainable Acquisition

• DOE Outstanding Sustainability Projects for water resource management

• Tennessee Chamber of Commerce and IndustryAir Quality, Water Quality and Environmental Excellence

• GoGreen East Tennessee Green Achievers award for participation in GoGreen.com Business Recognition Program

• Roane County Industrial Development Board Roane Beautification award for significant modernization and sustainable campus improvements rigorously made over the past decade

• Federal Energy and Water Management Award

ORNL has earned national recognition

2002 Today

Space>10 years

old:100%Space >10

years old:52%

Space <10 years

old:48%

Location of staff

17

In 2012Since 2010Since 2007Since 2002


Procurement electronic filing initiative (ROI: 14%)

>65% of construction and demolition waste, 28% of municipal waste diverted each year

35.5% decrease in water use

1.27 million SF of new space(46% increase in campus size, 4% decrease in energy use)

Modernizing ORNL


Discussion

http://www.ornl.gov/connect-with-ornl/for-industry/partnerships

changing behaviors in the workplace - employee engagement at oak ridge national laboratory

Technology

sustainability solar

benchmark sustainability

technology employee

regional sustainability

seasonal sustainability

employee suggestions

employee health

existing leed silver