8/8/2019 Changing Culture & Its Impact on OBw

1/21

Prof. Vijaylaxmi Suvarna

Changing Culture & Its Impact On

Organizational Behavior

Changing Culture & Its Impact On

Organizational Behavior

Section B Group No 5

8/8/2019 Changing Culture & Its Impact on OBw

2/21

Culture ?Culture ?

9/3/2010

An integrated pattern of human knowledge, belief, and behavior that depends upon thecapacity for symbolic thought and social learning's

The set of shared attitudes, values, goals, and practices that characterizes an institution,organization or group

8/8/2019 Changing Culture & Its Impact on OBw

3/21

Organisational CultureOrganisational Culture

Organizational culture is an idea in the field of Organizationalstudies and management which describes the psychology, attitudes,experiences, beliefs and values (personal and cultural values) of anorganization. It has been defined as "the specific collection of valuesand norms that are shared by people and groups in an organizationand that control the way they interact with each other andwith stakeholders outside the organization.

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

4/21

Organisation Behaviour SystemOrganisation Behaviour System

9/3/2010

Management s

Philosophy Values Vision Mission Goals

FormalOrganisation

Informal

Organisation

SocialEnvironment

OrganisationCulture

Leadership Communication Group Dynamics

Quality of Work Life

Motivation

Ou tcomes:Performance

Employee SatisfactionPersonal Growth & Development

8/8/2019 Changing Culture & Its Impact on OBw

5/21

E ssence Of OrganizationalCultureE ssence Of OrganizationalCulture

3

2

1

5

4

4. Peopleorientation

5. Teamorientation

3. Innovation & risktaking

2. Attentionto detail

1. Outcomeorientation

Seven Characteristics whichcaptures the essence of

Organizational Culture9/3/2010

6

6.Aggressiveness

7 7. Stability

8/8/2019 Changing Culture & Its Impact on OBw

6/21

Impact of Culture on BusinessImpact of Culture on Business

9/3/2010

Contents

Culture Creates PeopleCulture Creates People

Culture and GlobalizationCulture and Globalization

Culture determines Goods and ServicesCulture determines Goods and Services

Peoples attitude towards Work & BusinessPeoples attitude towards Work & Business

EducationEducation

Ambitious or ComplacentAmbitious or Complacent

Ethics in businessEthics in business

8/8/2019 Changing Culture & Its Impact on OBw

7/21

9/3/2010

Steps to Change Organizational Culture

IdentifyCurrentCulture

Define NewCulture

Implementation

8/8/2019 Changing Culture & Its Impact on OBw

8/21

Ouchi FrameworkOuchi Framework

9/3/2010

C ul t ur a l V a lu esExp r ession in

JapaneseCompanies

Type Z AmericanCompanies

Typical U.S.Companies

Commitment toemployees

Life timeemployment

Long TermEmployment

Short TermEmployment

Evaluation Slow & Qualitative Slow & Qualitative Fast & Quantitative

Careers Very broad Moderately Broad Narrow

Control Implicit & informal Implicit & Informal Explicit & Formal

Decision Making Group & Consensus Group & Consensus Individual

Responsibility Group Individual Individual

Concern for People Holistic Holistic Narrow

8/8/2019 Changing Culture & Its Impact on OBw

9/21

Cultural ChangesCultural Changes

Dramatic CrisisOrganizations

Workforce

Weak Culture

Turnover In Leadership

Young &small

organization

Circumstances

Circumstances Under Which Cultural Changes Takes Place

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

10/21

8/8/2019 Changing Culture & Its Impact on OBw

11/21

D ifference Culture

Operations and Management

Working Style

Results

D epartures

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

12/21

F acts of the case

Beaten back an assault by skilled and determined Japanese workers.They faced a more new and formidable challengeHow did they get it rightMoved beyond top down strategies and began building a different Harley

They Harley would not be driven by top executives but by employees at each levelThe culture changed from a command n control one to open and participative oneGave employees new levels and responsibility for charting their course

What leadership went inNot demanding compliance but earning commitmentStructures that support participation and

Approaches to rewards, recognition and meaningful commitment..

9/3/2010

Technology Makes It Possible But People Make It Happen

8/8/2019 Changing Culture & Its Impact on OBw

13/21

Google office picture

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

14/21

G oogle OfficeG oogle Office

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

15/21

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

16/21

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

17/21

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

18/21

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

19/21

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

20/21

R ohan Merchant

R akesh Singh

Anirban Dutta

Ashwin G ada

Ankit Bagadia

A30201909 - 085

A30201909 - 95

A30201909 - 105

A30201909 - 115

A30201909 - 125

NameName E nrollment NoE nrollment No

9/3/2010

8/8/2019 Changing Culture & Its Impact on OBw

21/21