changing of the tide - hospice & palliative care …hospice of northeast florida in april 1991....
TRANSCRIPT
HPCANYS Celebrates 40 Years: 1980-2020 Annual Meeting & Interdisciplinary Conference
~Preliminary Brochure ~
Changing of the Tide...
Albany Marriott Hotel 189 Wolf Rd, Albany, New York 12205
16 November – 17 November 2020
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Introduction The year was 1980. Jimmy Carter was President of the United States, and Ronald Reagan will defeat him in November. The Steelers defeated the LA Rams in the Super Bowl in California. Americans were being held hostage in Iran. The Rubik’s cube and Pac Man were released. The Winter Olympic Games were in Lake Placid – with the “Miracle on Ice” of USA defeating the Russians and earned the Gold over Finland; The Summer Olympics were held in Moscow, with 82 countries boycotting; Mount St Helen erupted. “The Empire Strikes Back” was released. (Let that one sink in for a minute…) And we now know who shot JR Ewing. MTV was not yet televised (Do you need another minute for this one, too?) CNN made its debut as the first 24 hour news station. John Lennon was murdered. The AIDS epidemic was recognized. Josefina Magno, MD, serves as the first full-time Executive Director/President of National Hospice Organization, which was established in 1978. She served from 1980 – 1982. The W.K. Kellogg Foundation awards a grant to the Joint Commission on Accreditation of Hospitals (JCAHO) to investigate the status of hospice and to develop standards for accreditation. The Department of Health, Education, and Welfare (HEW) became the Department of Health and Human Services (HHS) This year’s 40th Annual Conference will explore the “Changing of the Tide” mesage with workshops that will teach us how far we have journeyed in 40 years and how far we still need to go In Hospice & Palliative Care, advocacy, regulations and education.
Conference Highlights Breakout Sessions This year’s two day workshops truly focus on the Changing of the Tide theme, with breakout options relevant for disciplines in Leadership, Clinical, Social Work, Spiritual, Volunteers and
Human Resources sessions. PLEASE BE SURE TO SIGN IN FOR EACH BREAKOUT SESSIONS AND COMPLETE THE EVALUATIONS IN ORDER TO RECEIVE CREDITS, THANK YOU Awards Luncheon/ Annual Meeting Before we honor the recipients, we need to conduct a bit of business and elect some Board Members and have discussion on the Annual Report. Then, we shall move on with the Volunteer of The Year Award and the Carol Selinske Founder’s Award that will be presented to the 2020 winners at the Awards Luncheon on Monday, November 16, 2020.
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Exhibitors and 40th Anniversary Light Reception There will be several opportunities throughout the conference to meet and network with peers and exhibitors. At the conclusion of Day 1, we will be gathering with our Vendors and celebrate 40 years of HPCANYS with some nosh, networking and spirits! We hope you join us from 5pm – 7pm to celebrate! Day One
Keynote Speaker: Susan Ponder-Stansel, CEO and President of Community Hospice & Palliative Care, Jacksonville, FL. “What Is Your Strategic Roadmap? Finding a Way Forward in a Time of Change”
Susan began her career with Community Hospice & Palliative Care (then known as Hospice of Northeast Florida) as a volunteer clinical social worker for the non-profit's new St. Augustine office in 1985 She became Executive Director in 1988 and was named president and CEO of Community Hospice of Northeast Florida in April 1991. During her tenure, Community Hospice & Palliative Care has grown from serving 60 patients a day with a staff of 35 to an organization of approximately 850 full- and part-time staff serving approximately 1,200 patients each day, operating five facilities and multiple offices. Susan is a member of the Academy of Certified Social Workers (ACSW), a Qualified Clinical Social Worker (QCSW) and a board-certified Licensed Clinical Social Worker in the State of Florida. She also holds certification as an Advanced Certified Hospice Executive (ACHE). She serves on the Boards of Directors of the Florida Council on Aging, the Northeast Florida Health Planning Council, and the Florida Hospice & Palliative Care association (FHPC). Susan is a member of the Washington-based National Association for Home Care & Hospice's Hospice Association Advisory Board. Susan also participates on several healthcare-related advisory boards in Florida, serves as a consultant in the hospice industry, and writes and contributes to various publications on the topics of hospice care and end-of-life care.
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Day Two
Keynote Speaker: Kate Hanley, Author: “Breakfast Memories… A Dementia Love Story” Kate Hanley never set out to be an author, but her discovery of her parents love and the overwhelming peace she had when she witnessed love overpowering dementia, encouraged her to tell her story. It is her hope that others will believe that their compassion and resilience in caring for someone with dementia will not be forgotten. Kate finds solitude in living Old Forge with her husband, two dogs and two grown sons who come home as often as possible to enjoy the peace and beauty of the Adirondack Mountains. The first 75 to register for the conference, will have a copy of Kate’s book in their Swag Bag! Kate will be available to sign your copy and have a mini Meet & Greet with you at the Anniversary Reception. Additional copies of Kate’s book will be available for purchase at her table.
Day One Conference Schedule
Monday, 16 Nov, 2020
7:30-8:00am SIGN IN, Registration and Continental Breakfast
Coffee, Tea and Water will be available all day in the General Session Room.
8:00– 8:15am Conference Welcome by Kent Brooks and Carla Braveman
8:15 – 9:15am BREAKOUTS- Session One
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Breakout 1A
“Hospice and Quality Reporting Updates”
Jennifer Kennedy, MA, BSN, RN | National Hospice & Palliative Care Organization |
Hospice regulatory and quality reporting issues crop up in every providers daily routine outside of updates to compliance and HQRP. This session will review current hospice regulatory and quality reporting issues, areas of federal scrutiny, and what is in the pipeline for the hospice industry in the future. Objective # 1 - Describe the current regulatory and quality reporting issues in the hospice industry and how they affect hospice providers and the hospice industry as a whole. Objective # 2- Describe the climate within CMS and the federal government about hospice care related to compliance and quality of care. Objective#3 -Identify/ locate resources available and receive answers to outstanding questions.
Breakout 1B
“Developing an Outpatient Palliative Care Program”
Catherine Adams, MD, PhD | Palliative Care Partners, Albany, NY | [email protected]
Palliative Care Partners has embedded outpatient palliative care in cardiology, pulmonary, and oncology
offices. The goal of the workshop is to provide a framework to other programs who want to develop or
are developing outpatient palliative care, using our experience and business plan as an example.
Objective #1 -Summarize the Evidence that supports a role and/or need for outpatient palliative care
Objective #2 -The attendees will be able to define and identify important considerations when
developing a business plan for outpatient palliative care, apply those considerations and evaluate the
need for an outpatient Palliative Care program
Objective #3 -Describe the model of outpatient palliative care developed by Palliative Care Partners
and associated outcomes.
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Breakout 1C
“Hospice – Again At a Major Crossroad”
Andrew Mihalyo, Executive Director | MBA Solutions LLC. / Delta Care Rx | Steubenville, OH
A Workshop designed to provide the learner with an understanding of significant future Hospice
industry threats, how to prepare for these threats and how to implement strategies and solutions
provided by the presenter.
Objective #1 – Learner will be able to identify Hospice Industry Challenges & assess Practice for the
future.
Objective #2 -The learner will be able to identify at least (3) Risk Management areas that pose a threat
to the hospice industry and recognize the factors to survive in the hospice industry
Objective #3 -Provide progressive thinking Strategies that will allow the participant to be able to
identify future industry challenges and apply on how to differentiate these Strategies to survive
industry threats.
Breakout 1D
“A Pilgrim’s Way Through Grief – Helping Others & Ourselves”
Ira Baumgarten, MA| Author, Averill Park, NY
This session will explore how Hospice caregivers can approach grief work through the perspective of a
hero’s journey. This perspective of viewing grief as a hero’s journey or pilgrimage can help us to be
kind and patient to others and ourselves in the face of loss to find solace, meaning and resilience.
Objective #1 -Participants will be able to describe the concepts of hero’s journey as an approach to
grief work.
Objective #2 -Participants will learn to describe the practices on applying the concept of “pilgrimage”
to the practice of grief work.
9:30 – 10:30 BREAKOUTS – Session Two
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Breakout 2A
“Understanding & Implementing the Hospice Election Statement Addendum”
Jennifer Kennedy, MA, BSN, RN | National Hospice & Palliative Care Organization |
The Fiscal Year 2020 Hospice Payment Rate Update Final Rule included two changes in the admission process: 1) changes to the hospice election statement and 2) an election statement addendum entitled “Patient Notification of Hospice Non-Covered Items, Services, and Drugs”. Both are effective October 1, 2020 (FY 2021). For admissions that occur October 1, 2020 or later, the hospice will be required to use the newly amended hospice election statement. Objective#1 -Discuss the new changes in the hospice election statement
Objective #2 -List the elements of the new hospice election statement addendum Objective #3 -Describe CMS’s rationale for the new requirements Objective #4 -Identify strategies for implementing both the hospice election statement changes and addendum
Breakout 2B
“Working with End of Life Doulas: Added Support for Patients & The Team”
Henry Fersko-Weiss, LCSW | [email protected]
This workshop will give attendees a thorough overview of the role of end of life doulas: the services they
can provide, the approach they bring to the bedside, and how they collaborate/perform with the
hospice team. The presenter will explore the benefits to patients, families, and the hospice team
through the experiences of programs he and his organization have created in various hospices--some in
New York. He will talk about the ways a hospice can practice this relatively new role in end -of-life care
and explain the work the NHPCO is doing to promote awareness and utilization of doulas
Objective #1 -The learner will be able to define the role of an end of life doula in the care of
hospice patients
Objective #2-The learner will recognize the benefits of utilizing doulas as an extra layer of
support for patients and families and how that support helps the hospice team as well.
Objective #3 -The learner will be able to identify various approaches to utilizing doulas on the
hospice team
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Breakout 2C
“Incontinence-associated Dermatitis (IAD): Beyond the Basics”
Leah Bradshaw - 3M Solutions | [email protected]
Incontinence-associated dermatitis (IAD) represents a significant health challenge worldwide. Recent
consensus work has identified gaps in our current understanding and practice and the ability of clinicians
to deliver evidence-based and effective practice is hampered by lack of standardized definitions and
terminology, high-quality studies, and international or national guidelines.
In September of 2014, 3M partnered with Wounds International to bring together the first truly
international group of experts on IAD. Fourteen thought leaders met in London with the intention of
reviewing knowledge deficits in IAD and advancing best practice principles to address these gaps. Key
topics included: risk assessment; the role of IAD in pressure ulcer development; assessment and
categorization of IAD; and development of a severity-based approach to treatment. Following the
meeting, a document reflecting the group’s discussions and conclusions was developed and published.
In this program, key elements of the document will be detailed and implications for practice will be
emphasized as well as a brief discussion on a novel model for skin damage prevention.
Objective #1 -Identify key risk factors for development of IAD and why consideration of risk is
important
Objective #2- Identify and Describe IAD severity categories and their risks.
Objective #3 -Define and explain treatment options for moderate to severe IAD
10:45 – 11:45 KEYNOTE SPEAKER: Susan Pondel-Stansel
12:00 – 2:00 Luncheon | Annual Meeting & Elections | Awards of Selinske Founders and Volunteer of
the Year
2:00pm – 3:00 BREAKOUTS – Session Three
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Breakout 3A
“Increased Patient Visits within the last 7 days of life”
Jennifer Kennedy, MA, BSN, RN | National Hospice & Palliative Care Organization |
Care for a patient in the last days of life is compliance and quality issue in the eyes of CMS. This session will discuss the compliance focus, quality measures, and quality of care consideration for patient and their families in the last 7 days of life. Objective #1 -Define the issue related to short length of stay in hospice (7 days or less) Objective #2 -Discuss the NHPCO Imminent Death Protocol as a resource for performance improvement Objective #3 -Demonstrate methods for providing high quality of care to patients in their last 7 days of life
Breakout 3B
“Utilization of Alternative Therapies in a Family Bereavement Program”
Marisa Kuropatkin, MA, LMHC; Maria Lucibello, LDT-C, LAC United Hospice |
United Hospice's Healing Heart's Program is a family bereavement program in which children and adults
receive support and guidance as they navigate their grieving process. Healing Heart's utilizes multiple
modalities such as art therapy, pet therapy, yoga and equine therapy to best serve our clients. Each
modality provides it's own unique and beneficial experience.
Objective #1 The learner will be able to describe each modality utilized in the Healing Heart's program
Objective #2 The learner will be able to give examples of how each modality is utilized within the
program of Healing Hearts
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Breakout 3C
“Healthcare Payment Reform - The Opportunity and Risks for New York
Hospices”
Robin Stawasz, BS, LMSW & Jeremy Powell, CEO| Acclivity Health Solutions
[email protected] | [email protected]
As healthcare payment reform and innovation continues to roll forward, hospices in New York are faced
with a challenge - how to make the most of these changes while remaining true to mission? As CMS'
Center for Medicare and Medicaid Innovation introduces even more new payment models, hospices for
the first time are able to claim their rightful place within the healthcare continuum. While navigating this
system is challenging, so many new opportunities exist for those willing and able to take on the risk. In
this workshop, we will explore some of these new payment models, including Primary Care First, Direct
Contracting and Value-Based Insurance Design. We will also discuss how to balance these new service
lines with the mission of hospice and how to respond to the stresses inherent is such change.
Objective #1 The learner will be able to define the relevant alternative payment models in the context
of hospice
Objective #2 The learner will recognize the internal and external stresses inherent in both undertaking
such innovation as well as in maintaining the status quo
Breakout 3D
“Death and life: obtaining authorization for organ donation- perspectives and best
practices in Hospice Care”
Jacob Squillace, BS| Center for Donation & Transplant| [email protected]
A discussion on family decision making at end-of-life in regards to organ and tissue donation. According
to Gallup polls, over 90% of the public support the idea of organ donation, however within the
environment of end-of-life care only about 50 to 60 percent of families consent to donation.
Objective #1 -The learner will be able to explain 3 benefits to in organ procurement and the donation
process
Objective #2 -The attendees will be able to identify a minimum of (3) best practices organ donation
3:15 – 3:45 – Break | Network with Vendors
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3:45 – 4:45 BREAKOUTS – Session Four
Breakout 4A
“Plan of Care”
Valerie Deetz, NYS DOH | [email protected]
Description Being Finalized
Breakout 4B
“Creating Meaningful Partnerships and Networks in Hospice Care”
William Finn, MBA, BS |Hospice of the Western Reserve, and Care Solutions Network of Ohio|
With Bundled payments on the horizon and increasing scrutiny and with increasing costs stressing
hospices, programs across the country are developing creative partnerships to survive and thrive in
challenging times. This workshop will explore the pros and cons of hospice network models, and discuss
how current and future models create opportunities for NY hospices.
Objective #1 -The learner will be able to define what opportunities for partnerships exist for their region
Objective #2- The Learner will assess and measure the impact and benefits of hospice network models
around the country.
Objective #3 -Understand how changes in health reimbursement and health policy will force changes in
hospice strategic priorities
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Breakout 4C
“Utilizing Yogic Philosophies to Support the Tasks of Mourning:
An 8 Week Support Group Curriculum”
Christine Gallo, LMSW, GC-C, Vinyasa Yoga Teacher; Jaime Travers, LMSW, ACHP-SW |
Grief and Bereavement are universal dynamics that we all experience at one point in our lives that can
have profound impacts physically, psychologically as well as societally and clinically supporting those in
bereavement is a critical component of Hospice and Palliative Care. Yoga has long been touted for its
proven benefits among these domains, however the concept of utilizing yogic philosophies in
therapeutic environments to support the grief journey has been little studied and referenced in
literature. Workshop participants will learn how these yogic philosophies can be therapeutically
structured and honed within an 8 week support group curriculum to provide grievers with additional
tools for navigating their grief journey.
Objective #1 -Participants will be able to define general concepts related to grief.
Objective #2 -Participants will be able to identify the trajectory of grief through the lens of Worden's
Tasks of Mourning.
Objective #3 -Participants will be able to identify how yogic philosophy can be utilized to support
grievers through navigating the Tasks of Mourning.
Breakout 4D
“Surviving or Thriving: A P.E.P. Talk for Stronger Teams and Effective Operations”
Judy Connelly, BSN, MSN, SHR | Simione Healthcare Consultants | [email protected]
The ever-growing challenges facing hospice leadership, management and operations require
determination and purposeful actions focused on strong HR management and retention, efficient
operations and creating an environment of trust, accountability, quality, and excellent service.
Ultimately, our success as leaders and managers revolve around educating and developing staff with a
strong awareness of their role in achieving great outcomes while facing shorter lengths of stay, a
demanding referral base, and financial expectations. These challenges are blended with regulatory
scrutiny, publicly reported outcomes and nursing shortages. This presentation will discuss the many
aspects related to these issues in an effort to provide insight and 'take-home' concepts to improve
efficiencies, process practice, and quality outcomes.
Objective #1 -Identify 3 reasons employees may be challenging to manage & demonstrate ways to
better manage them
Objective #2 -Participants will describe how to design and incorporate efficiencies in their hospice(s).
Objective #3 -Participants will list a minimum of 2 key measures to retain staff.
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Breakout 4E
“The Veteran Hospice Benefit”
Joseph Vitti, MBA, US Army and Global War on Terror Veteran | VNSNY | [email protected]
The presentation will address the veteran hospice benefit and the demands this complex patient population presents. There are various prevalent terminal-illness conditions within the veteran community that present providers the opportunities to help provide education, awareness, and access to healthcare services that can provide beneficial care to them. With the implementation of the VA's new MISSION Act, healthcare providers are at a higher demand and requirement to be quality service providers receiving VA patients and veterans from their local communities to help bring the special care and sensitivity around these veterans and their unique care surrounding them. Veterans with these various terminal illnesses can sometimes be deemed by the VA as "service-connected" meaning that their condition and admitting diagnosis to hospice is directly attributed to their service in the military by holding a certain job, during a specific timeframe, while in a certain location. Service-connected illnesses present non-income based VA benefits and supplemental VA healthcare support systems to assist them and their families. This workshop helps address these variables of service-connection, service-connect illnesses, and the significance of VA benefits to help hospice veterans. Moreover, it helps address the importance of hospice agencies to conduct outreach to veterans at their local community based organizations. Objective #1 -The learner will be able to list service-connected illnesses related to Veteran Hospice Patients Objective #2 -The learner will be able to explain and demonstrate the relationship of VA Benefits available with their service-connection illness, pertaining to hospice. Objective #3 -The learner will be able to recognize and outline veteran culture surrounding (veteran) hospice patients and the importance of conducting outreach to community-based organizations to help provide valuable awareness to the community.
End of Breakouts for Day One
5:30 – 7:30 HPCANYS 40th Anniversary Lite Reception
HPCANYS sincerely thanks Enclara Pharmacia for their sponsorship of drink tickets for Beer, Wine & Soft Drinks for tonight’s event!
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Day Two Conference Schedule
Tuesday, 17 Nov, 2020 7:00 – 7:30am Board of Trustees Meeting
7:30-8:00am SIGN IN |Continental Breakfast | Vendor Time
Coffee, Tea and Water will be available until 2pm in the General Session Room.
8:05– 8:15 Conference Welcome Back by Carla Braveman
8:30 – 9:30 KEYNOTE SPEAKER: Kate Hanley, Author
9:45 – 10:45 BREAKOUTS- Session Five
Breakout 5A
“Do I REALLY Need a Lawyer?”– Part 1 of 2
Rachel Hold-Weiss, RPA-C, JD | Arent Fox, LLP | [email protected]
When a hospice agency is “visited” by governmental entities, it is important to understand the implications of being under an investigation. The goals of the State Medicaid Fraud Control Units, Dept of Justice, the OIG, or State Survey Certification Agencies, to name just a few, are to protect the Medicare and Medicaid programs. This session will share what the various government agencies are looking for when they initiate an investigation and how to continue operating your hospice agency while simultaneously responding to a government investigation. Objective #1 – Prepare for responding to a government investigation Objective #2 - Evaluate risks when under a government investigation Objective #3 - Employ strategies when under a government investigation
Breakout 5B
“Integrating H&PC into the Services of Individuals with ID/DD”- Part 1 of 2
Roger Sullivan, LCSW | Good Shepherd Hospice/ Catholic Health Services
Christine Gallo, LMSW, GC-C| [email protected]
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Listing the real life obstacles of individuals who are developmentally disabled, who are living
with a terminal illness and posing the question of who advocates for them financially and
emotionally. Who makes the decisions for them if they are unable? Can the same person make
all the decisions legally if the patient is developmentally disabled and may not have any type of
support system - other than a court appointed?
Objective #1 -Identify the need for specialized &quality H&PC for individuals with DD, who face
terminal illnesses
Objective #2 -Identify effective methods/ tools for providing services & obstacles to their
delivery, and how best to overcome these
Objective #3 -Provide the Learner with an overview and tips for collaboration with Mental
Hygiene Legal Service and Surrogate; Decision Making Committee (SDMC) to classify steps for
advanced care planning and MOLST completion.
Breakout 5C
“Beyond Opioids: Non-Opioid Pharmaceutical Options for Pain Management”
David Chmielewski, MD | United Hospice | [email protected]
In serious illness, opioids remain the cornerstone of pain management. However, external
pressures and incomplete therapeutic response suggest our toolbox must be expanded. This
session will take a practical, clinician-focused approach to reviewing common non-
opioid/adjuvant analgesics, the atypical opioid methadone, and several lesser-used agents
(systemic lidocaine, ketamine).
Objective #1 The learner will be able to employ various non-opioid analgesics to achieve
effective pain management.
Breakout 5D
Details Being Finalized
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10:45 – 11:15 Break With Vendors
11:30 – 12:30 BREAKOUTS- Session Six/ Vendors Breakdown
Breakout 6A
I Am Under An Audit – HELP! – Part 2 of 2
Rachel Hold-Weiss, RPA-C, JD | Arent Fox, LLP | [email protected]
It is critical to understand how various audits can impact a hospice agency. TPE audits and UPIC audits might initially seem like simple ADRs, but the potential results of those audits can have outsized financial and operation effects on a hospice agency. The UPIC’s role is to “ensure compliance with Medicare regulations, refer suspected fraud and abuse to [our] law enforcement partners, and/or revocation of providers that are non-compliant with Medicare regulations and policies” and “is responsible for preventing, detecting and deterring fraud, waste and abuse in both the Medicare and Medicaid program.” The audit process and methodologies utilized by a UPIC are different than the audits of old that a hospice agency may have undergone. This session will address the lessons a hospice agency can learn from the audit process and how an agency can put its best foot forward when responding to an audit. Objective #1 - Differentiate between the various government auditors Objective #2 - Identify the issues currently under audit Objective #3 - Prepare for responding to an audit
Breakout 6B
“Integrating H&PC into the Services of Individuals with ID/DD” Part 1 of 2
Roger Sullivan, LCSW | Good Shepherd Hospice/ Catholic Health Services
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Christine Gallo, LMSW, GC-C| [email protected]
Listing the real life obstacles of individuals who are developmentally disabled, who are living
with a terminal illness and posing the question of who advocates for them financially and
emotionally. Who makes the decisions for them if they are unable? Can the same person make
all the decisions legally if the patient is developmentally disabled and may not have any type of
support system - other than a court appointed ?
Objective #1 - Identify the need for specialized &quality H&PC for individuals with DD, who
face terminal illnesses
Objective #2 - Identify effective methods/ tools for providing services & obstacles to their
delivery, and how best to overcome these
Objective #3 - Provide the Learner with an overview and tips for collaboration with Mental
Hygiene Legal Service and Surrogate; Decision Making Committee (SDMC) to classify steps for
advanced care planning and MOLST completion.
Breakout 6C
“Providing Care in an Adult Care Facility- what to do during the last few weeks of
life”
Carla Braveman, BSN, RN, M.Ed., CHCE | CEO HPCANYS | [email protected]
In NY State, hospice provides 17% less service in Adult Care Facilities than the national average.
One reason relates to the regulations requiring the ACF patient to self-direct the administration
of medications. Hospice patients often lose that ability towards the end of life. Please join us
to hear about a collaborative project with various divisions within the Department of Health to
allow patients, who can safely stay within the facility, to have families of paid caregivers assume
the responsibility for the narcotics and other medications. As we write this summary, we are
hopeful that the DAL will be ready to review during this presentation.
Objective #1 -Explain the regulations in an ACF that are related to self-direction of medication
administration and hospice
Objective #2 -The participant will be able to describe two ways to safely manage hospice
patients in an ACF at end of life
Objective #3 -Participants will list and discuss 2 considerations for their hospice program in
care of ACF patients
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Breakout 6D
“Impacting Health Systems and Improving Access to End of Life Care among
African-Americans”
Michelle Drayton, RN, MPH | The Visiting Nurse Service of New York – Division of Hospice &
Palliative Care |[email protected]
This workshop will focus on a Hospice, Outreach Patient and Provider Engagement pilot (HOPE)
created by the Visiting Nurse Service of New York's Hospice and Palliative care division in 2015
to address barriers to hospice care came among African-Americans in Harlem. The presentation
will detail the framework of the HOPE model and provide best practices and lessons learned by
project staff. HOPE provides a model for other providers to address systemic health care
barriers to hospice and under-utilization of services among New Yorkers. The pilot program and
subsequent work to improve hospice access in New York City revealed both provider and
patient barriers to accessing hospice care. The workshop will provide participants with
strategies and best practices to debunk myths around hospice and methods for engaging
health care providers buy-in to the benefits of hospice.
Objective #1 -To identify and understand a minimum of (3) of barriers to hospice for African-
Americans in New York City.
Objective #2 -To list (3) identifiers regarding the HOPE MODEL as a framework for improving
access to care.
12:30 – 1:45 Luncheon
1:45 – 2:45 Breakout Session Seven
Breakout 7A
Thriving in a Rapidly Changing Healthcare Landscape, A Hospice
Program's Model for Home Based PC
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Cary Sisti MS, ANP-BC, ACHPN | Hospice & Palliative Care Buffalo |[email protected]
This workshop will review and outline Hospice Buffalo's thirteen year experience in the provision of
home based palliative care. The talk will include an emphasis on the case statement or hypothesis for
providing upstream palliative care from both a mission and margin perspective. Detail will be provided
on the operational structure as well as a review of published outcomes with respect to both economic
and clinical results. The talk will also discuss emerging opportunities to expand palliative care provision
within a value based healthcare economy. Examples include partnerships with payers, healthcare
systems, large practice groups and ACOs. The talk will focus primarily on adult provision but also touch
on our experience in providing a large pediatric palliative care service with similar opportunities within
various payment models
Objective #1 - The learner will be able to define the case statement for home based palliative care.
Objective #2 - The learner will able to describe operational models and program design that align with
value based payment models.
Breakout 7B
“What’s in Your Sales and Marketing Playbook?”
Wayne Reagan | Simione Healthcare & Kendall Drexler, LMSW | Executive Director: Hospice of
Chenango County | [email protected], [email protected]
Successful sports teams always have a playbook. Why shouldn't you? Learn how to create a
step-by-step playbook and unlock your organization's greatest potential by leveraging powerful
market data, shoring up new and existing referral relationships, and creating effective
strategies that set your agency apart.
Objective #1 -Describe How to set and achieve powerful goals and objectives to drive growth
Objective #2 -List the steps in the sales cycle that predict success.
Objective #3 -List (3) resources in reference to how a hospice can bolster engagement by
leveraging available resources
Breakout 7C
“Social Workers and Chaplains: Finding Your Voice in a Sea of Nurses”
Deb Traunstein, LMSW, MBA, ACHP-SW | Visiting Nurse Services of Ithaca and Tompkins
County| [email protected]
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Social workers, chaplains, and other supportive service professionals working in hospice and
palliative care organizations often find themselves outnumbered by nurses and other medical
staff, given the very nature of the medical needs of patients served. In this workshop,
participants will identify the dynamics of providing psychosocial and spiritual care services in
medical agencies, openly discuss areas of potential conflict between disciplines, and develop
strategies to best promote their unique skills and fully engage in the important work of
interdisciplinary teams.
Objective #1 -Attendees will list 3 areas of potential conflict between supportive services &
nursing staff
Objective #2 -Participants will define a minimum of (3) aspects of a healthy interdisciplinary
team, while recognizing factors which can contribute to dysfunctional teamwork.
Objective #3 -Participants will be able to identify 3 current situations in which they experience
conflict with a colleague of a discipline different from their own & list 2 tactics to ameliorate it
Breakout 7D
“How a Rural State Expanded Its Hospice Care”
Phyllis L. Tarbell RN BSN| Bayada Hospice, VT | [email protected]
Nicole Lynn Moran BA, MSN, RN Education, PhD, Maryland University, 1970
In 2014 Vermont ranked the fifth lowest in the utilization of hospice services. A statewide
challenge prompted two competing hospice organizations in one county to join forces to
improve the end-of-life care provided to their community. This session will explore their
innovative efforts and positive results.
Objective #1 -The learner will be able to identify 2 potential benefits of collaborating with a
competing hospice Objective
#2 -The learner will be able to explain how the benefits of collaboration extend to community
providers and stakeholders.
End of Conference. Thank you for taking time to attend HPCANYS’ 40th Annual Meeting and Interdisciplinary Conference. Please remember to double check you signed in to each breakout and completed evaluation to receive continuing education credits.
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Disclaimer: “The material presented in the educational sessions represents the opinions of the speakers and not necessarily the views of the Hospice and Palliative Care Association of New York State. All faculty are required to disclose to program participants any relationship, including financial interest or affiliations with a commercial company, as well as discussion of unlabeled uses. A copy of the disclosure information will be made available to attendees at the meeting.” This layout is NOT FINAL and may be revised. If you are a Presenter, please check with Kim Ryan at HPCANYS on timeline.
Conference Rates and Registration
Early Conference Registration before midnight Sept 16, 2020
MEMBER $319.00 per person
NON-MEMBER $419.00 per person
Standard Conference Registration by midnight November 6, 2020
$329.00 per person $429.00 per person
Late Registration / At Door $379.00 per person $479.00 per person
Presenters who wish to attend
$179.00 for 1st $299 for each additional presenter per breakout
$299.00 per person
Registration includes:
Nov 16: 7:30am - 7:30pm - Continental breakfast, Day 1 Keynote with Susan Ponder-Stansel; Break Outs, Awards Luncheon and 2 Hr Anniversary Light Reception with Networking Opportunities Nov 17 : 7:30am - 3:30pm - Continental Breakfast, Day 2 Keynote with Kate Hanley, Author; Break Outs, Lunch
To register for the 2020 Conference and make hotel accommodations, please go to: https://www.hpcanys.org/2020_interdisciplinary_confere.php
Conference Attire:
Business casual. We recommended that you bring a sweater or light jacket to wear due to variables in the temperature of the meeting rooms.
Cancellations/ Refunds:
Conference registration cancellations are to be received in writing by 4:00 pm Friday, October
16, 2020. Cancellations will be entitled to a refund minus a $40 cancellation fee. Registrations
are non-refundable after 4:00 pm on October 17, 2020. Substitute attendees are welcome
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and must be submitted in writing no later than 4:00 pm November 10, 2020. Telephone
cancellations/substitutions will not be accepted. Please e-mail any cancellations and substitutions
Continuing Education:
You must complete evaluation forms for each workshop/plenary attended to receive credit for that workshop/plenary. Workshop evaluations are available on-line. Go to the conference page of our website https://host8.viethwebhosting. com/~nyhp/hpcanys_2019_interdisciplinary.php NOT FINALIZED CHAPLAINS To apply for Continuing Education hours, chaplains must: z Be a member of the Association of Professional Chaplains z Sign the Attestation Form for Continuing Education at the Registration Desk z Complete an on-line evaluation for each workshop attended, within 2 weeks of the conference (5/13/20) z Certificates of Completion will be emailed to you by May 28, 2020 z It is the responsibility of the individual chaplain to submit the Certificate of Completing with APC Continuing Education Form to the Association of Professional Chaplains z APC Continuing Education Forms are available at www.professional chaplains.org NURSES This continuing education activity was approved for a maximum of TBD by the Northeast Multi-State Division (NE-MSD), which is accredited as an approver of continuing education by the American Nurses Credential Center’s Commission on Accreditation. To receive Continuing Education Units, nurses must: z Sign the Attestation Form for Continuing Education at the Registration Desk z Complete an on-line evaluation for each workshop attended, within 2 weeks of the conference (12/1/20) z Certificates of Completion will be emailed to you by Dec 16, 2020 z It is the responsibility of the individual nurse to submit their Certificate of Completing to their chapter office in order to receive contact hours Physicians This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of Albany Medical College and HPCANYS. Albany Medical College is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The Albany Medical College designates this Live Activity for a maximum of TBD AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of participation in the activity.
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To receive Category 1 Credit and a Certificate of Completion, physicians must: z Sign the Attestation Form for Continuing Education at the Registration Desk z Complete an on-line pre-test and evaluation for each workshop attended, within 2 weeks of the conference (12/1/20) z Certificates of Completion will be emailed to you by Dec 16, 2020 SOCIAL WORKERS This program has been approved by the NYS Department of Education Professional Licensing through NASW-NY for a maximum of TBD. To receive Continuing Education Units, social workers must:
Sign the Attestation Form for Continuing Education at the Registration Desk
Complete an on-line evaluation for each workshop attended, within 2 weeks of the conference (12/1/20)
Complete On line Payment via HPCANYS.org for $25.00 or send in check, payable to HPCANYS for $25.00; Certificates will not be emailed without payment
Certificates of Completion will be emailed to you by Dec 16, 2020