2012 ANNUAL REPORT

Changing The End Of The Story

During the 2012 fiscal year, Soldier On continued our work to change the end of the story for formerly homeless veterans. With the opening of the Gordon H. Mansfield Veterans Community in Pittsfield, Massachusetts in October of 2010, 39 formerly homeless veterans became proud homeowners. In this community, Soldier On coordinates on-site medical care and transportation to and from appointments, ensuring that all veterans in our care have access to services where they live. We look forward to opening more of these permanent housing cooperatives to help formerly homeless veterans become homeowners. Sites in Leeds and Agawam, Massachusetts are currently in the planning stages and are expected to start construction in the 2013 fiscal year. With the opening of these cooperatives, Soldier On will be able to help more than 110 additional veterans in their transition to homeownership. Along with providing veterans with immediate and long-term housing, we have broadened our mission to include homeless prevention and rapid rehousing. In September 2011, Soldier On was awarded a Supportive Services for Veteran Families (SSVF) grant by the U.S. Department of Veterans Affairs to assist us with

the stable housing of veterans. This grant allows us to provide assistance to veterans who are homeless or at risk of becoming homeless. With the funding from the SSVF grant, Soldier On can serve veterans before they become homeless. In July 2012, we were awarded a Homeless Veterans Reintegration Program (HVRP) grant from the U.S. Department of Labor. This grant enhances our SSVF program, allowing us to provide the veterans that we serve with the tools necessary to obtain and maintain employment. With these grants, we are now able to employ a team of mobile case managers who travel to veterans and deliver necessary services. Our case managers provide peer support, counseling, training and financial assistance for homeless and at-risk veterans, helping them to continue on with their lives. While Soldier On’s scope of services has grown, our immediate and long-term housing models continue to be successful. Our end goal remains the same: to provide veterans throughout the country with permanent, affordable housing. Thirty-nine formerly homeless veterans still reside at our award-winning Gordon H. Mansfield Veterans Community in Pittsfield, Massachusetts at a retention rate of over ninety percent.

Due to our recent success with veterans’ programs, we have received more national media coverage and recognition than ever before. With continued assistance and support, Soldier On will have the ability to grow and provide housing and services to veterans throughout the country. With construction development throughout Massachusetts, New Jersey, New York, Florida, and New Hampshire, we continue towards our goal of ending veteran homelessness.

A Message From Jack

John F. DowningPRESIDENT/CEO

John NotsleyCHAIR

Lee MurrayVICE-CHAIR

Michael DeAngelisTREASURER

Gary BurtSECRETARY

BOARD OF DIRECTORS

Karen Gravelin

John Bresnahan

Bruce Shepley

Corey Murphy

Bernard Jones

David Markham

David Tela

John F. DowningPRESIDENT/CEO

Supportive Services for Veteran Families

$127,583

$793

$130,971Homeless Prevention Rapid Rehousing

The average amount of financial assistance given to veterans and their families in need.

*This figure represents the number of individuals served through our SSVF grant in the fiscal year. Over the course of the entire year, Soldier On served a total of 661 veterans and family members through our SSVF grant.

SSVF FINANCIAL ASSISTANCE PROVIDED

WHO’S BEEN SERVED

OIF/OEF VETERANS

FEMALE VETERANS

71 Days 75 DaysHomeless Prevention Rapid Rehousing

AVERAGE DAYSIN PROGRAM

SUPPORTIVE SERVICES FOR VETERAN FAMILIESOn September 15, 2011, Soldier On was awarded a Supportive Services for Veteran Families (SSVF) grant by the U.S. Department of Veterans Affairs to provide assistance to very low-income veterans and their families who are homeless or at risk of becoming homeless. The grant of $976,402 funded a door-to-door outreach campaign in 18 counties in New York. In addition to paying for back rent, security deposits and rental subsidies, SSVF is able to assist veterans enrolled in the program with transportation vouchers, car repairs, utility payments and other emergency assistance to help establish and maintain housing stability. This year, Soldier On provided assistance to 498* veterans and family members in need of housing assistance.

45FEMALE

VETERANS

330VETERANS

37OIF/OEF

VETERANS

55CHILDREN

326HOUSEHOLDS

1825

1920

Prevented FromBecoming Homeless

Prevented FromBecoming Homeless

Homeless WereRapidly Rehoused

Homeless WereRapidly Rehoused

The People

604290

Veterans Served in 2012Treatment

81% 78% 68%

Veterans ServedOn Any Given Night

Addiction Mental Health Dual Diagnosis

Average Age 52

96%

Average Age 47

4%

GRADUATIONSoldier On staff members graduated from the Addiction Counselor Education Program offered by Westfield State University’s Division of Graduate and Continuing Education in June of 2012. Many of the Soldier On staff members, some of whom are formerly homeless veterans, have completed this nine-month program and use their education to serve veterans at our facilities in Leeds and Pittsfield, Massachusetts.

PermanentHousing

Gordon H. Mansfield Veterans Community, Pittsfield

Placed in community housing

Berkshire Veterans Residence

Service Eras

<1% <1% 28% 51% 12% 8%

WWII Korean Vietnam Post-Vietnam Persian Gulf OIF/OEF/OND

39

186

10

Leeds Groups per week 59 Peer-led groups per week 34 Pittsfield Groups per week 15 Peer-led groups per week 14

Leeds ...................................... 2,292Pittsfield ................................ 1,123

Average Hours Per Month

Community Service Treatment/Programming

Employment Average Annual Income ............. $32,000

200 Placed intotraining/education

Placed intoemployment152

EMPLOYMENT SERVICESIn July of 2011, Soldier On was awarded two grant renewals by the U.S. Department of Labor – a Homeless Veterans Reintegration Program (HVRP) second-year grant renewal of $200,000 and an Incarcerated Veterans Transition Program (IVTP) second-year grant renewal of $200,000 – totaling $400,000. With this funding, Soldier On established a program to expedite the reintegration of homeless and incarcerated veterans into the labor force. We do so by providing case management, job training, job placement services, counseling and supportive services. These grants were both renewed in July of 2012 for the third time.

$672,218Supportive Services for Veteran Families

$3,869,408Veterans Affairs Grant and Per Diem Program

$595,800Department of Labor

$264,000Massachusetts Department of Veterans’ Services

$121,174City of Northampton HUD

Private Contributions & Fundraising Events

$199,422

Program Income

$681,238

Soldier On Veterans Village I

$63,169

Income Sources

$6,466,429Total Revenue

Expenses

Growth

Total Net Assets

Assets Total Current Assets $1,064,840

Total Property and Equipment $9,443,793

Total Assets $10,508,633

Liabilities Total Current Liabilities $1,903,652

Long-Term Debt $941,487

Deferred Payment Loans $4,527,260

Total Liabilities $7,372,399

Unrestricted Net Assets $3,136,234

$10,508,633

Veterans Affairs Financial Service Center Grant and Per Diem Audit performed September 2010

Homeless Services

$5,550,523 $810,531Administrative

2010 2011 2012 2013 2020

NATIONAL RECOGNITIONIn July of 2011, AARP Magazine featured Soldier On in a mini documentary and print article that outlined the success of the Gordon H. Mansfield Veterans Community. The story highlights Soldier On’s ability to provide veterans with safe, affordable, sustainable housing with services and support delivered right to their front door. The story of the 39 formerly homeless veterans who now reside at the cooperative stimulated hundreds of phone calls, over $8,100 in donations and helped widen our breadth as a national organization.

WWW.WESOLDIERON.ORG

CHANGING THE END OF THE STORY

Soldier On’s year to come looks very promising. In July 2012, Soldier On received two new Supportive Services for Veteran Families (SSVF) grants, one in central New York and one in central New Jersey, each worth $1 million. The previous SSVF grant serving eastern New York was also renewed for another $1 million, giving Soldier On a total of $3 million to be used to help very low-income veterans and their families who are homeless or at risk of becoming homeless. In July 2012, Soldier On was awarded a Homeless Veterans Reintegration Program grant of $300,000 by the Department of Labor to provide employment services to homeless veterans in New York State. The Homeless Veterans Reintegration (HVRP) and Incarcerated Veterans Transition (IVTP) Programs grant renewals that were awarded in our 2012 fiscal year to provide homeless and incarcerated veterans in western Massachusetts with employment services were renewed for a third time. These grants, totaling $700,000, will help Soldier On continue to provide employment services to veterans in need throughout our 2013 fiscal year. The construction of two new Gordon H. Mansfield Veterans Communities is expected to begin in fiscal year 2013, one in Agawam, Massachusetts and one in Leeds, Massachusetts. With 54 units in Agawam and 44 units and 16 women and children units in Leeds, Soldier On will be able to complete the transition from homelessness to homeownership for over 110 formerly homeless veterans.

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