Changing the WorldWith You as the Leader

Mary Lynn Manns, Ph.D.University of North Carolina at Asheville

manns@unca.eduwww.cs.unca.edu/~manns

Lynchburg CollegeFebruary 2009

Imagine yourself…

• ... in a dull work existence where you just do what you’re told

• … in an exciting job in which you’ve moved up the ladder

All leadershipinvolves

leading change.

The Project

Started in 1996, collecting change leadership strategies from:

– discussions with people leading change worldwide

– leaders of change throughout history

– change theories

What makes you mad?

Why don’t you do something about it?

Yes you can!…

• The word ‘change’ is all around us

• Creative (out of the box) solutions are welcomed in challenging times

• You are not “the establishment”

Examples…

• Einstein produced his theory of relativity when he was 22.

• Jeff Malachowsky• Wanda Salaman• Marie Baker• Brian Johns

So what do you needto

lead a change?

First….You need passion!

What makes you mad?

Next….

You need a vision.

What would the world look likeif your vision came true?

Then… Take one small steptowards a small goal…

Know what you want to do.You don’t have to know exactly how.

Evaluate, and thendecide what step to take next…

• [Step by Step]

• [Time for Reflection]

• [Small Success]

Example:Your vision is a world without poverty

What goal can you start with?

What is the first step you can take towards this goal?

Celebrate your [Small Success]

Take [Time for Reflection]

Decide on your next step.

Do something…

• Launch a conversation

• Take steps to support the conversation

Step by StepWhat steps can you take?…

• [Just Do It]– You miss 100% of the shots you never

take.• [In Your Space]• [Ask for Help]• [Group Identity]

Connector

Early Majority

InnovatorLocal Sponsor

Bridge-Builder

Guru on Your Side

Champion Skeptic

Early Adopter

Asking for help…• [Elevator Speech]

– problem [Wake-Up Call]– your idea for solving the problem– your vision

• [Personal Touch]

• [Just Say Thanks]

Change is a process,not an event…

knowledge – persuasion – decision….

Knowledge: just the facts ma’am

Persuasion: address the feelings not the facts

Persuasion: address the feelings not the factsan example: the environment

• Show images• Explain how it affects people – tell stories• Develop relationships• Build a group – a support system• Create a little rebellion• Make it fun• Create a sense of urgency• Address what is important to the other person• Show that you are emotionally attached to the idea• your ideas??

What about the resistors?…

• [Fear Less]

• [Champion Skeptic]

Other strategies…• [Do Food]

• [Piggyback]What else is going on that you can use?

• [The Right Time]Oh gosh, not now!

• [Study Group]Let’s learn about this together.

Summary• You can lead a change in the world!• What makes you mad?• What is your long-term vision?• Create a small, short-term goal.• Identify the strategy (pattern) that can get you closer to

that goal.• Take a small step towards that goal.• Reflect on what went right and decide on your next step.• Proceed Step by Step!

Some of the strategies (patterns)…

• Step by Step• Time for Reflection• Small Success• Just Do It• In Your Space• Ask for Help• Elevator Speech• Wake-up Call

• Personal Touch• Just Say Thanks• Do Food• Piggyback• The Right Time• Study Group• Fear Less• Champion Skeptic

You miss 100% of the shotsyou never take.

Go out andlead great changes

in the world!

www.cs.unca.edu/~manns/intropatterns.html

manns@unca.edu