Workplace
 
able to:
". iscuss the functions of !anage!ent.
#. $%plain the roles of a !anager.
&. escribe the s'ills re(uired to perfor!
the wor' of !anage!ent.
are developed.
. efine the glass ceiling.
 businesses.
 produce goods or provide services.
4 5esources include: e!ployees, e(uip!ent and !oney.
4 6!brella of !anage!ent enco!passes:
4 7ound decisions
4 Appraisal of e!ployees+ job perfor!ance
 
deciding what actions are necessary to !eet
the! and deter!ining how best to use resources.
4 iddle anage!ent
senior !anage!ent.
 produce the co!pany+s products or provide its
services.
to do to achieve those objectives
4 Organiing
out the activities
recruiting, selecting, training, hence and
developing hu!an resources
 behavior toward the acco!plish!ent of
objectives
deter!ining the causes of deviations, and
ta'ing corrective action where necessary
 
of anage!ent at $ach Level of
anage!ent
organiation relate to one another and to the business
as a whole.
conceptual s'ills.
with people.
hu!an relations s'ills. 
 jobs.
 budgeting syste! re(uire technical s'ills. 
 
Levels of anage!ent
to change than physical principles,
hence are !ore effective used as
guidelines to actions.
4 >ypothesis are conducted to prove a
 principle.
general conclusion fro! specific e%a!ples.
 
increase in the use of co!puters, new
data and infor!ation are being
 provided at an accelerating rate.
4 9hese changes re(uire !anagers to have
increased technical s'ills.
new approaches to !otivation and
leadership.
4 7afe and healthy wor'ing conditions.
4 Opportunity to use and develop individual
capabilities.
growth.
ti!e that do not regularly ta'e up fa!ily
and leisure ti!e.
e(uitable treat!ent and due process.
 
to 20&0
*percent of population
!anage!ent hierarchy beyond which
4 iversity in the wor'force !eans
including people of different genders,
races, religions, nationalities, ethnic
groups and physical abilities.
4 3ncreasing globaliation.
e!ployees and supervisors.
tolerant, hence leading to better
 business decisions.
functions within a co!pany.
 professional !anagers.
their own businesses.
their organiation grows.
4 eing a entrepreneur is !ore ris'ier than being a
 professional !anager.
for!al education.
invest!ents over the business are !ade.
4 One or !ore partners can provide !oney, while the other
runs the business.
4 9wo or !ore partners !ight also run the business together. 
4 3ncorporates involves people for!ing a corporation
to avoid being held personally liable for financial
losses.
entrepreneurs.
independently owned and operated.
all !anage!ent tas's.
ad!inistration *7A, a co!pany is a s!all
 business if it has less than 100 e!ployees.
4 9hese co!panies generally tend to be !ore
innovative than larger businesses.
4 9o encourage intrapreneurship *entrepreneurship within an organiation, !any !ediu!-sied and large organiations !ust:
4 evelop a syste! that supports and encourages people to cha!pion their new ideas or products.
4 Accept failures and learn fro! the !ista'es !ade.
4 $ncourage !anagers to beco!e innovative and ta'e ris's.