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  • 7/29/2019 Chap17 Pump Reliability

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    17 1

    Operat ionsManagement

    Chapter 17Maintenance and Reliability

    2006 Prentice Hall, Inc.

    PowerPoint presentation to accompanyHeizer/RenderPrinciples of Operations Management, 6eOperations Management, 8e

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    Strategic Importance of

    Maintenance and Reliability Failure has far reaching effects on a firms

    Operation

    Reputation

    Profitability

    Dissatisfied customers

    Idle employees

    Profits becoming losses Reduced value of investment in plant and

    equipment

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    Maintenance and Reliability

    The objective of maintenance andreliability is to maintain the capability

    of the system while controlling costsMaintenance is all activities involved in

    keeping a systems equipment inworking order

    Reliability is the probability that amachine will function properly for aspecified time

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    Important Tactics

    Reliability

    1. Improving individual components

    2. Providing redundancy

    Maintenance

    1. Implementing or improving preventivemaintenance

    2. Increasing repair capability or speed

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    Reliability for a Series

    Improving individual components

    Rs= R1 x R2 x R3x x Rn

    where R1 =reliability of component 1

    R2 =reliability of component 2and so on

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    Rs

    R3

    .99

    R2

    .80

    Reliability Example

    R1

    .90

    Reliability of the process is

    Rs= R1 x R2 x R3= .90 x .80 x .99 = .713 or 71.3%

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    Product Failure Rate (FR)

    Basic unit of measure for reliability

    FR(% ) = x100%Number of fai lures

    Number of un i ts tested

    FR(N) =Number of fai lures

    Number of uni t -hours of operat ing t ime

    Mean t ime between fai lures

    MTBF =1

    FR(N)

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    Failure Rate Example

    20 air conditioning units designed for use inNASA space shuttles operated for 1,000 hoursOne failed after 200 hours and one after 600 hours

    FR(% )= (100%) = 10%220

    FR(N)= = .000106 failure/un it h r2

    20,000 - 1,200

    MTBF= = 9,434 hrs1

    .000106

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    Providing Redundancy

    Provide backup components to increasereliability parallel components

    + xProbabi l i tyof f i rstcomponentwork ing

    Probabi l i tyof n eedingsecond

    component

    Probabi l i tyof secondcomponentwork ing

    (.8) + (.8) x (1 - .8)= .8 + .16 = .96

    R1

    0.80

    0.80

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    Redundancy Example

    A redundant process is installed to support theearlier example where Rs= .713

    R1

    0.90

    0.90

    R2

    0.80

    0.80

    R3

    0.99

    = [.9 + .9(1 - .9)] x [.8 + .8(1 - .8)] x .99

    = [.9 + (.9)(.1)] x [.8 + (.8)(.2)] x .99

    = .99 x .96 x .99 = .94

    Reliabi l i ty has

    inc reased from

    .713 to.94

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    Maintenance

    Two types of maintenance

    Preventive maintenance routine

    inspection and servicing to keepfacilities in good repair

    Breakdown maintenanceemergency or priority repairs on

    failed equipment

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    Implementing Preventive

    Maintenance Need to know when a system requires

    service or is likely to fail

    High initial failure rates are known as infantmortality

    Once a product settles in, MTBF generally

    follows a normal distribution Good reporting and record keeping can aid

    the decision on when preventivemaintenance should be performed

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    Maintenance Costs

    The traditional view attempted tobalance preventive and breakdownmaintenance costs

    Typically this approach failed toconsider the true total cost ofbreakdowns

    Inventory

    Employee morale

    Schedule unreliability

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    Maintenance Cost Example

    CPA firm specializing in payroll prep

    Past 20 months had following printer

    breakdown rate - shown on next slide Each time breakdown, loses an

    average of $300

    Can hire PM firm for $150/month Still expect to experience one

    breakdown per month

    Should they hire PM firm?

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    Maintenance Cost Example

    Should the firm contract for maintenance ontheir printers?

    Number of

    Breakdowns

    Number of Months That

    Breakdowns Occurred

    0 2

    1 8

    2 6

    3 4

    Total: 20

    Average cost of breakdown= $300

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    Maintenance Cost Example

    1. Compute the expected number ofbreakdowns

    Number of

    Breakdowns

    Frequency Number of

    Breakdowns

    Frequency

    0 2/20 = .1 2 6/20 = .3

    1 8/20 = .4 3 4/20 = .2

    Number ofbreakdownsExpected num berof breakdown s Correspondingfrequency= x

    = (0)(.1) + (1)(.4) + (2)(.3) + (3)(.2)

    = 1.6 breakdow ns per mon th

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    Maintenance Cost Example

    2. Compute the expected breakdown cost permonth with no preventive maintenance

    Expectedbreakdown co st

    Expected num berof breakdown s

    Cost perbreakdown= x

    = (1.6)($300)

    = $480 per month

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    Maintenance Cost Example

    3. Compute the cost of preventivemaintenance

    Prevent ivemaintenance cos t

    Cost of expectedbreakdown s i f serv icecon tract sign ed

    Cost ofservice con tract

    =

    +

    = (1 breakdown/month)($300) + $150/m onth

    = $450 per month

    Hire the service f irm ; i t is less expensive