Family HubInformation Pack

For Parents

www.roehamptonfamilyhub.co.uk

11 May 2010Chapel St Family Hub Chapel St Head Office79 Craven GardensWimbledon, SW19 8LU

Dear Family,

Welcome to the Chapel St Family Hub, a new centre opening for children and families in Roehampton this September, 2010.

Our family hub will be delivering nursery and family services, all designed to help children and families grow together.

The central service of our Family Hub is our new day nursery. Open from 8 a.m. - 6 p.m., for children from 3 months to five years, we’ll provide your child with quality childcare and early years education.

In this information pack, you’ll find details about our day nursery service, our location, how to register for child’s place, a fees list and how to join the Family Hub community online.

As a new nursery, our nursery set up team are busy getting our new building ready for official opening in September. Between now and then, you’ll be able to meet our team at various drop in sessions we are holding in Roehampton. We’ll also be holding various Open Days and visiting sessions this summer for prospective families to view our new nursery environment.

We hope that this information pack tells you all you need to know about the Family Hub and of course, if you have any questions, we’d love to hear from you at: nursery@chapelst.org or on: 020 8241 2017.

Finally, to keep up to date with the latest news on the Family Hub and to tell us what services you would find helpful as a family, do visit our web site: www.roehamptonfamilyhub.co.uk

We look forward to serving and working with your family.

With best wishes,

Adrian GoslingEducation Development ManagerOn behalf of The Chapel St Team

Who are we? Chapel St Community Interest Company Created and developed by proven leaders from the private, public and voluntary sector Chapel St is a change agency developing innovative public services and social enterprise with and for communities. See: www.chapelst.org

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ubA NEW NURSERYOPENING INROEHAMPTON

New Nursery Coming!If you are a parent in Roehampton and the surrounding community, you’ll want to know about our new day-care nursery for 0-5s, that’s opening September 2010!

This brand new nursery - the core part of the ‘Chapel St Family Hub’ - brings you flexible, wrap-around child care, five days a week.

In addition to our nursery facility, we’ll deliver a range of family-focused extended services, all designed to help children and parents get the most from family life.

What is a Family Hub?A Family Hub is a centre that provides opportunities for children and families to learn and grow together.

In Roehampton, the nursery will be the central focus of our Family Hub. We’ll provide your child with high quality childcare and early years education.

We’ll also provide you with extra resources to support your child’s learning when they go home.

From input on children’s education, parenting seminars, training and advice, the Family Hub will give parents access to a range of optional-extra services, all designed to invest in the vital role you play in your child’s development.

Our goal is to create top-class services for children and families, that will complement and extend existing provision in Roehampton.

In this pack

Welcome Letter 2New Nursery Coming 3Our childcare service 4The Family Hub Ethos 5Registration and fees 6Want to keep in touch? 6Register your child 7-9Terms and Conditions 10-11Web community 12

Teaching Children - Growing Families

Our child care service

The Chapel St Family Hub service offering will bring you:

1. Care for babies from 3 monthsA designated baby room, where babies can play safely and sleep peacefully.

2. Learning through play Influenced by the German Educator Friedrich Froebel, we offer children stimulating programmes for learning through imaginative play.

3. Outside play - onsiteSafe and secure access to an onsite outside play environment. Children are engaged in Forest School initiatives onsite and also for excursions on Putney Heath.  4. Age-appropriate learning groupsAge-appropriate learning spaces for 2-3 year olds and 4-5 year olds in open-plan play zones. We are developing connections with the Early Childhood Research Centre at Roehampton University.

5. Places and Opening HoursFull-time, part-time and fractional places, for up to 50 children, 8 a.m. to 6 p.m., five days a week.

6. Onsite cateringHealthy, wholesome, kid-friendly snack times and meals made onsite by a special Chapel St cook in a dedicated kitchen.

7. Single use buildingA building for the sole use of the nursery. It will be designed to fulfil the needs of a well-functioning, active, safe, comfortable and stimulating nursery.

8. Supporting family learningA variety of ‘optional extra’ services providing support for parents. All designed to support the development and learning of families together.

Where is the Nursery?

The Family Hub will be an Ofsted registered day nursery, located in ‘The Cornerstone’ on Alton Road in Roehampton.

Just off Roehampton Lane, it is a short distance from Roehampton University, Queen Mary’s hospital and local residential areas. Easily accessible from the A3 and with onsite parking for drop off and pick up, the nursery is in an excellent location.

An Open Plan Layout

As well as a separate baby room, the nursery will be designed in an open-plan format for the 2-5 age group.

The layout will adopt a ‘zone’ feel, with distinct areas for different types of activities. The children will be streamed into age appropriate learning streams, combined with periods for all-age play.

Drawing from the practice and layout of ‘zoned’ school-based nurseries, this open-plan environment is conducive to peer-to-peer and cross-age learning, of immense benefit to your child.

The New Nursery:

The Site Location and Building

Chapel St 79 Craven Gardens, London SW20 8LUt +44 (0) 20 8241 2017www.chapelst.org and www.roehamptonfamilyhub.co.uk

About Chapel St

Chapel St is a change agency working towards transformation and regeneration in community life.

Comprising a team of proven leaders from the public, private and voluntary sectors, Chapel St are creating innovative and integrated public services and social enterprise in education, health care, housing, and employment.

We believe that change happens and want to work with children and parents in the Roehampton area to support learning and family life for all we meet.

Read all about our work at:www.chapelst.org

Creativity Matters

About our EthosChapel St’s family services are built on the following core convictions and commitments.

People MatterWe will appoint a ‘Key Person’ to work with each child and family to ensure that they receive the necessary educational input and developmental support to fulfill their plan.

Children MatterWe will encourage children to take a lead in their learning, teaching them to work with and learn from each another.

Parents MatterWe will regularly invite parents to participate in educational activities, share in their children’s learning, benefit from parenting support and volunteer for additional activities.

Learning MattersWe will utilise a range of professionals alongside teachers and Family Development Workers to enhance the education, training and support provided for children and their families.

Play MattersWe will value play as an essential aspect of the learning process; ensuring that children have fun in the nursery and helping parents to take fun home.

Creativity MattersWe will encourage and unlock creativity and imagination in children and parents, enabling them to explore new ways of thinking and learning.

Environment MattersWe will work with children and parents to design sustainable and creative environments shaped for and by their learning.

Community MattersWe will recognise the unique assets and resources of the local community and build extra capacity by partnering with local people, groups and services wherever possible.

Health Matters We will work with relevant agencies to develop healthy living initiatives with children and families.

Celebration Matters We will celebrate the growth and achievements of children and their families.

Chapel St 79 Craven Gardens, London SW20 8LUt +44 (0) 20 8241 2017www.chapelst.org and www.roehamptonfamilyhub.co.uk

‘We will encourage and unlock creativity and imagination in children and parents, enabling them to explore new ways of thinking and learning.’

Keep

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CHAPEL ST

79 CRAVEN GARDENS

LONDON

SW19 8LU

WANT TO RECEIVE UPDATES ON CHAPEL ST FAMILY HUB NEWS?FILL THIS FORM IN AND WE’LL KEEP YOU POSTED.

YES PLEASE - KEEP ME POSTED. MY DETAILS ARE:

WANT TO REGISTER? Registrations for the nursery are being taken now for September. To register for your child’s place, fill out the form in this pack. More forms are available online or by emailing nursery@chapelst.org

PLEASE SEND THIS FORM TO:

Nursery Fees (effective 1 September 2010 - 30 August 2011

Ages 0-3 YearsFull Day: £65Half Day: £35Full Time week: £275

Ages 3-5 YearsFull Day: £60Half Day: £35Full time week: £250

Discount for second child 15%. We also run a childcare voucher scheme.

name:

email:

Join us for The Social Justice Tour 2010.

Chapel St and friends are pleased to hostJim Wallis this summer for The Social Justice Tour.

Jim is a social activist, author and speaker,who will be speaking at our key SocialJustice rallies in London, Birmingham, Manchester and Edinburgh between 28 June - 3 July.

The Tour will explore the essential role that the church can play in working for social justice.

Full details out soon. Just !ll in your email, hand your postcard to a member of the Chapel St team and we’ll get in touch!

Or, register your interest online at:

The Social Justice Tour - with Jim WallisBe the change your community is longing for

Passionate about bringing change to your home, street or workplace?

Yes! Tell me more aboutThe Social Justice Tour and Jim Wallis.

www.chapelst.org/socialjustice

OR EMAIL YOUR DETAILS TO:

nursery@chapelst.org

________________________________________________________________________________________________________________________

Child's details

Surname Mother's nameForenames OccupationAddress Place of work

Work telephoneMobile telephone

Father's namePost code OccupationHome telephone Place of workemail Work telephoneDate of birth / / male / female Mobile telephoneor expected date of birth / /

Please give at least one local telephone number that may be contacted, in the event of an emergency, should both the mother and father be unavailable

Name telephoneName telephoneAny custodial informationAny custodial information

Medical information

Doctor's nameDoctor's nameAddressAddress

TelephoneTelephoneHealth visitor Health visitor telephoneAllergiesAllergiesIllnesses (eg chicken pox)Illnesses (eg chicken pox)Immunisations Whooping cough yes / noMMR yes / no Polio-diptheria-tetanus yes / noHIB yes / noPlease provide details on any other past or existing medical conditions on a separate sheet.Please provide details on any other past or existing medical conditions on a separate sheet.

Booking requirements

Chapel St Family Hub: Nursery - Application Form

nursery@chapelst.org / www.roehamptonfamilyhub.co.uk/ 020 8241 2017

Please return this form to: Chapel St, Nursery Application, 79 Craven Gardens, London, SW19 8LU

Starting date / /Starting date / /Starting date / /Starting date / /Starting date / /Starting date / /Days required Monday Tuesday Wednesday Thursday Friday

Sessions(please tick)

MorningAfternoonAll day

MorningAfternoonAll day

MorningAfternoonAll day

MorningAfternoonAll day

MorningAfternoonAll day

Additional information

How did you learn about Chapel St Nursery?

Which Childcare Voucher provider do you use, if any?

Please make us aware of any other information that will be important when caring for your child (religious, cultural, special talents, special needs, etc)

Nursery Fees Effective from 1st September 2010 to 30th August 2011

Ages 0-3 YearsFull Day: £65Half Day: £35Full Time week: £275

Ages 3-5 YearsFull Day: £60Half Day: £35Full time week:L £250

Discount for second child 15%Discount for second child 15%

Chapel St Family Hub: Nursery - Application Form

nursery@chapelst.org / www.roehamptonfamilyhub.co.uk/ 020 8241 2017

Please return this form to: Chapel St, Nursery Application, 79 Craven Gardens, London, SW19 8LU

Parent’s Declaration

We have read the Chapel St Nursery terms and conditions and agree to abide by them.

We enclose £50 cheque / cash for the required, non-refundable, registration fee.

We understand that there is no refund for absence due to sickness or holiday and that one month's notice is required, or one month's fees payable, for all children leaving the nursery.

We accept that , in the event that we are unable to arrive at nursery by 6pm, we will notify the nursery of the expected arrival time and, at the same time, agree to compensate the nursery staff affected. Late pick-up charges are currently £1/minute for the "rst "ve minutes (minimum charge £5) and £2 / minute thereafter.

To be signed by both parents or guardians, where applicable

signed __________________________________________________ date __________________

name___________________________________________________

signed __________________________________________________ date __________________

name___________________________________________________

Chapel St Family Hub: Nursery - Application Form

nursery@chapelst.org / www.roehamptonfamilyhub.co.uk/ 020 8241 2017

Please return this form to: Chapel St, Nursery Application, 79 Craven Gardens, London, SW19 8LU

Chapel St Nursery Terms and Conditions

The information below is to outline the service provided and the basis upon which a place at the nursery is offered and accepted.

RegistrationA fee of £50 is payable on registration. This is non-refundable. Your completed application form will be kept on file and your child's name will be placed on the waiting list. We will do our best to offer a place on the days and date requested and to give you as much notice as possible that the place will be available. A place is reserved on receipt of written acceptance and guaranteed once the first month's fees have been received no later than one month in advance of requested start date. Prior to your child commencing nursery attendance, parents/guardian will be asked to read and sign a number of nursery policies which will be outlined to you during an induction visit.

Change of DetailsIt is essential that we are kept fully and promptly informed of any changes to address and telephone numbers or parents at home and work, as well as any changes to any emergency contact persons and their contact details. We also have to be informed if there is any change in details of the custody for a child. It is the responsibility of parents to keep the nursery up to date with such details

Opening hoursThe nursery is open Monday to Friday 8am-6pm all year. We are closed for Bank Holidays and for the period between Christmas and New Year. No fees are charged when the nursery is closed. The only exception is on the last working day before Christmas when the nursery closes at 3pm and the full days fees are payable.

HoursThe nursery will be registered with Ofsted to operate between the hours of 8am-6pm. Children may arrive and depart at times within these hours to suit parents/guardians. As with sickness and holidays, we regret that there is no reduction if a place is not used to its full capacity. A charge, which is in excess of that of the pro-rata hourly rate, will be levied if children are collected after the normal closing time of 6pm. Details of the current late collection fee are available from the Nursery Manager.

SicknessChildren should not be brought to the nursery if they are unwell or suffering from contagious illness. The nursery reserves the right to exclude a child who, in the opinion for the nursery manager, presents a potential health risk to other children or staff. Parents/guardians of a child who becomes unwell when at nursery will be contacted and requested to collect the sick child. On application supply us with 2 local contact emergency numbers. These are vital in the event that we are unable to contact parents and the child needs to be collected. We would also be grateful if you would let us have the name and telephone number of your doctor and Health Visitor, for use in an emergency.

Absences due to sickness or holidaysFor the convenience of parents/guardians the nursery is open and fully staffed all year. We therefore regret that there is no reduction in fees for any absence from nursery for holidays or sickness. Because the numbers in each age group are strictly governed by Ofsted, we regret that the nursery is unable to offer any flexibility on this condition and parents accepting a place at nursery are deemed to have fully understood this provision. It is the place, exclusively reserved for your child, that is being charged for—not the attendance. It is therefore really important, if you know you require long absences for holidays, to consider whether full day care is the correct option for you.

Extra days / Emergency Places/ Swap DaysChildren may book extra days at nursery, subject to availability. Emergency places may be booked for children who do not normally attend nursery to help parents over busy or difficult times, subject to availability. These bookings must be paid for at the time of booking. We will do our best to accommodate requests for swapped days but they cannot be guaranteed as they are subject to availability. Swapped days can only be permitted if they fall within the same week.

Fees:Fees will be invoiced and payable each month, payable in advance by the 1st of each month. Fees will be charged for the exact number of days your child is booked to attend nursery during that month. Fees not paid by the 1st of each month may be subject to a late payment charge of £1 for each day the nursery is open (from the 1st day of the month to the day the invoice is paid). We reserve the right to exclude a child from the nursery if the fees are more than two weeks late without prior agreement.

Notice

Leaving Nursery: Four weeks notice is required when a child leaves the nursery (or four weeks fees in lieu of notice). Notice must be in writing to the Nursery Manager. Notice will be deemed to start from when the notice is received by the nursery Manager, and your written notice will also be acknowledged in writing.

Reducing Days: four weeks written notice is required if you wish to reduce your days. The procedure should be the same as that for leaving the nursery (above).

Increasing or Changing Days: Subject to availability we will do our best to accommodate any extra or changed days as soon as possible.

In the unlikely event that any child(in the opinion of the nursery Manager) is constantly behaving in an aggressive or unreasonable manager, parents may be asked to find alternative day care.

StaffIf any member of staff who has been employed by chapel St Nursery is within three months is subsequently employed by a parent/guardian to care for a child who has previously been registered at Chapel St Nursery, then the parent/guardian will be liable to pay Chapel St a sum equivalent to three month’s salary for the employee at their time of employment with Chapel St.

MealsBreakfast, mid-morning snack, a cooked lunch (two courses) and a light tea are included in the fees. Formula milk in sterilised bottles is not included and parents/guardians should bring prepared bottles to the nursery on a daily basis. A weekly menu for lunch and tea are displayed on the nursery notice board.

Nappies, Baby Cream and WipesThese should be provided by parents according to their child’s needs.

ClothesA set of spare clothes should be provided by parents. Please be aware that whilst protective aprons will be provided for messy play, we cannot guarantee that clothes will not be soiled or permanently stained. Clothes should be labeled with your child’s name. We cannot accept responsibility for the loss of any un-named articles of clothing.

ValuablesPlease try to ensure that your child does not bring any valuables to the nursery. We cannot accept responsibility for any loss or damage of any valuable or toys brought to the nursery.

Chapel St Family Hub and Nursery

April 2010

At the Family Hub web site you can:

Keep up to date with the latest information about our nursery and family servicesRead about our ethos and child care provisionRegister for your child’s place and download our nursery place application formFind out about parent drop in sessions that we’ll be running between now and Sept

Get more information at:www.roehamptonfamilyhub.co.uk

You’ll also find us on Facebook and Twitter, so join the community online!

Search pages for ‘Chapel St Family Hub’ Or visit: www.twitter.com/familyhub