chapter 1 review. an effective consumer might do any of the following except: a.order a product from...
TRANSCRIPT
![Page 1: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/1.jpg)
Chapter 1 Review
![Page 2: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/2.jpg)
An effective consumer might do any of the following EXCEPT:
a. Order a product from a tv shopping channelb. Use a credit card frequentlyc. Buy a product on impulsed. Hire an investment professional
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Answer
C. Buy a product on impulse
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Which agency enforces laws against dishonest advertising?
a. FCICb. CPSCc. FCCd. FTC
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Answer:
D. FTC
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If you cannot afford a lawyer but want to bring a lawsuit, you should contact
the local:a. Police departmentb. Legal aid officec. Bar associationd. Circuit court
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Answer:
B. Legal aid office
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__________, worker and citizen are the three major economic roles that
most people play. a. Spenderb. Eaterc. Userd. Consumer
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Answer:
D. Consumer
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A neutral person who hears both sides of a dispute and makes a decision is
called a:
a. Arbitratorb.Counselorc. Lawyerd.Mediator
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Answer:
A. Arbitrator
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An economic disadvantage of technology is its influence on:
a. Providing optionsb. Impulse buyingc. Consumer educationd. At-home shopping
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Answer:
B. Impulse buying
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Standards for meat, poultry and canned fruits/veggies are set by the:
A. FDAB. USDAC. FTCD. CPSC
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Answer:
B. USDA (US dept of agriculture)
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• T/F: An ad for a $99 airfare that does not clearly disclose extra
charges and hidden restrictions is deceptive.
![Page 17: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/17.jpg)
Answer:
• True
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T/F: A mediator is another name for an arbitrator.
![Page 19: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/19.jpg)
Answer:
• False
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T/F: Going to the customer service desk at the store is a way to
complain about an item purchased at the store.
![Page 21: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/21.jpg)
Answer:
• True
![Page 22: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/22.jpg)
Child care and auto maintenance are examples of ____________ used by
consumers. a. Goodsb. Luxuriesc. Servicesd. Products
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Answer:
C. Services
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A nine digit number that keeps track of your earnings.
a. ISBNb. SSNc. Drivers Licensed. Routing Number
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Answer:
B. SSN (Social Security Number)
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When is it okay to give confidential info over the phone?
a. When they call you and need the infob. When you call them at their regular #c. When it’s for health insuranced. When they call and tell you they are closing
your account
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Answer:
B. When you call them at their regular #
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The Children’s Online Privacy Protection Act affects web sites aimed
at children under the age of:
a. 11b. 12c. 13d. 15
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Answer:
C. 13
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The BBB provides ____________ reports on local businesses.
a. Consumerb. Fraudulentc. Financiald. Reliability
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Answer:
D. Reliability
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Who wrote Unsafe at Any Speed?
a. Ralph Naderb. Upton Sinclairc. Rachel Carsond. President JFK
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Answer:
a. Ralph Nader
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T/F: Pyramid schemes fail because it is impossible to continue recruiting enough
people.
![Page 35: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/35.jpg)
Answer:
• True
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Who identified four basic rights of consumers in a message to Congress?
a. President JFKb. Harvey Wileyc. President Gerald R. Fordd. Upton Sinclair
![Page 37: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/37.jpg)
Answer:
A. President JFK
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T/F: Deceptive advertising is
sometimes legal.
![Page 39: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/39.jpg)
Answer:
• False
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Those who sell directly to consumers are:
A. AdvertisersB. RetailersC. VolunteersD. Workers
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Answer:
B. Retailers
![Page 42: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/42.jpg)
What is the illegal use of an individual’s personal information?
a. Cyber stalkingb. Online profilingc. Fraudd. Identity theft
![Page 43: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/43.jpg)
Answer:
D. Identity Theft
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T/F: You are committing a federal crime if you merely forward the illegal chain letter.
![Page 45: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/45.jpg)
Answer:
• True
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T/F: Some earn-money-at-home advertisements are really for spend-money-at-
home opportunities.
![Page 47: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/47.jpg)
Answer:
• True
![Page 48: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/48.jpg)
What is used to predict a consumer’s future purchases?
a. Cookiesb. Online Profilingc. Cyber stalkingd. Privacy options
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Answer:
B. Online Profiling
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________ is advertising a product with no intention of selling it but rather to
sell a higher priced product. a. Caveat emptorb. Fraudc. Bait and switchd. Multilevel marketing plan
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Answer:
C. Bait and Switch
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T/F: Fraud is rare in today’s consumer world.
![Page 53: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/53.jpg)
Answer:
• False
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_______ is a means for distributors to legally sell products to consumers.
a. Pyramid schemeb. Multilevel marketing planc. Sweepstakes notification formd. Chain letter
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Answer:
B. Multilevel marketing plan
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T/F: Taking the recommended precautions will eliminate the chance of
identity theft.
![Page 57: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/57.jpg)
Answer:
False
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T/F: The consumer movement works for the economic power
of business and industry.
![Page 59: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/59.jpg)
Answer:
• False
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T/F: The actions of consumers have little or no effect on what
products are offered for sale in store.
![Page 61: Chapter 1 Review. An effective consumer might do any of the following EXCEPT: a.Order a product from a tv shopping channel b.Use a credit card frequently](https://reader030.vdocuments.net/reader030/viewer/2022012908/56649e395503460f94b2b1fb/html5/thumbnails/61.jpg)
Answer:
False