chapter 12 develop the knowledge management system
TRANSCRIPT
![Page 1: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/1.jpg)
Chapter 12
Develop the Knowledge Management System
![Page 2: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/2.jpg)
Chapter 12 Knowledge Management 2
7 layers 7 layers KMKM
ArchitectureArchitecture
1
2
3
4
5
6
7
![Page 3: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/3.jpg)
Chapter 12 Knowledge Management 3
Layer 1 : Interface LayerLayer 1 : Interface Layer What user actually see......
Channels for Tacit and Explicit Knowledge
Platform Independent
Learning from intranets
• organize information and assembly it in a consistent, logical, and systematic manner.
![Page 4: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/4.jpg)
Chapter 12 Knowledge Management 4
Layer 2 : Access and Authentication LayerLayer 2 : Access and Authentication Layer
Access privileges
Firewalls
Backups
![Page 5: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/5.jpg)
Chapter 12 Knowledge Management 5
Layer 3 : Collaborative filtering and Layer 3 : Collaborative filtering and intelligence Layerintelligence Layer
From static to dynamic structure
• each document is connected to other documents through hyperlinks (e.g. URLs, video file, and sound files)
Intelligence layer
![Page 6: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/6.jpg)
Chapter 12 Knowledge Management 6
Layer 3 : Collaborative filtering and Layer 3 : Collaborative filtering and intelligence Layer (cont)intelligence Layer (cont)
Automatic Full-text indexing
• fast retrieval
Automatic meta-tagging
• Who published the document?
• When was the last modified?
• Who reviews it?
• Who approve it?
• What is the size of the document?
![Page 7: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/7.jpg)
Chapter 12 Knowledge Management 7
Layer 3 : Collaborative filtering and Layer 3 : Collaborative filtering and intelligence Layer (cont)intelligence Layer (cont)
From client/server to agent computing
• process migration
• remote evaluation
• mobile object
Benefits of mobile agent
• reduce network load
• real-time operation
• fault tolerant
![Page 8: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/8.jpg)
Chapter 12 Knowledge Management 8
Layer 4 : Application LayerLayer 4 : Application Layer
Video conference
Yellow pages
Digital whiteboard
Electronic Forums
DSS Tools
![Page 9: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/9.jpg)
Chapter 12 Knowledge Management 9
Layer 5 : Transport LayerLayer 5 : Transport Layer
TCP/IP
Mail Server
Web server
![Page 10: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/10.jpg)
Chapter 12 Knowledge Management 10
Layer 6 : Middleware LayerLayer 6 : Middleware Layer
provide connectivity between old and new data formats
the critical applications existing on incompatible platforms remain usable.
![Page 11: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/11.jpg)
Chapter 12 Knowledge Management 11
Layer 7 : Repository LayerLayer 7 : Repository Layer
operational database
discussion database
digital documents
![Page 12: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/12.jpg)
Chapter 12 Knowledge Management 12
Layer 6 : Middleware LayerLayer 6 : Middleware Layer
provide connectivity between old and new data formats
the critical applications existing on incompatible platforms remain usable.
![Page 13: Chapter 12 Develop the Knowledge Management System](https://reader036.vdocuments.net/reader036/viewer/2022082709/56649f455503460f94c6755f/html5/thumbnails/13.jpg)
The end.