chapter 16 computer careers and certification. describe career opportunities in the computer...
TRANSCRIPT
Chapter 16Computer Careers and Certification
Describe career opportunities in the computer industry
Discuss how to prepare for a career in the computer industry
Define the term certification
Describe types of IT certification
List the benefits of certification
Explain considerations for choosing a certification
Describe methods of preparation for certification
Discuss features of certification examinations and recertification
requirements
Understand how to keep informed about changes in
certification
Chapter 16 Objectives
Next
p.16.2
Fewer than three percent of college freshmen are majoring
in a computer-related field
Nearly 20 percent of the U.S. information technology careers – 800,000 jobs – are are open today
Careers in the Computer Industry
What is the expected demand for computer professionals? A great
demand for computer and information technology (IT) professionals in today’s technology-rich world
Incredible opportunities increase daily as reported by the U.S. Department of Labor’s Bureau of Labor Statistics
p.16.2
Next
Click to view Web Linkthen click Employment Projections
By the year 2006, American businesses and schools will require more than 5.6
million new systems analysts, computer scientists, engineers, and
programmers
Careers in the Computer Industry
What are the four primary areas where job opportunities are found?
p.16.3
Next
Companies that manufacture computer-
related equipment (hardware) Companies the develop
software
Companies that hire IT professionals to
work with these products
Companies and organizations that provide computer-related training and
education
Careers in the Computer Industry
Where can you find information on specific computer-related careers?
Through typical job-searching methods
Career-oriented sites on the World Wide Web
p.16.3 Fig. 16-1
Next
Click to view Web Linkthen click Web Resources
Careers in the Computer Industry
What is the computer hardware industry? Consists of manufacturers and distributors of computers and
computer-related equipment Some are huge organizations with thousands of employees
worldwide Others are
start-up companies that appear each year• Often offer
stock options to induce college graduates to join their firms
p.16.4 Fig. 16-2
Next
Click to view Web Link then click Benefits
Careers in the Computer Industry
What are some of the more popular job titles in the computer equipment industry? In larger companies there are several
levels to each job title, including management careers
p.16.4 Fig. 16-3
Next
Click to view Web Linkthen click Salaries
Careers in the Computer Industry
What are the Web site addresses for some major computer companies?
p.16.4 Fig. 16-4
Next
Careers in the Computer Industry
What is the computer software industry? Composed of companies
that develop, manufacture, and support a wide range of software products
Some companies specialize in a particular type of software product
Others produce and sell multiple software products
p.16.4
Next
Click to view Web Linkthen click Computer Software Industry
operating systems and
system software
productivity software
network software
software development
tools
Internet software and technologies
Careers in the Computer Industry
What are some career opportunities in the software industry? Involve designing and programming all kinds of
software products
p.16.6 Fig. 16-5
Next
Click to view video
Careers in the Computer Industry
What is an IT professional? Sets up and
manages the computer equipment and software in an IT department
Includes programmers and systems analysts
Job titles are not standardized
p.16.6 Fig. 16-6
Next
Click to view Web Linkthen click Career Mobility
Click to
view video
Careers in the Computer Industry
What are the categories of jobs in an IT department?
p.16.8
Next
managementDirects the planning, research, development, evaluation, and
integration of technology
operationsOperates the centralized computer
equipment and administers the network including both data and
voice communications
system developmentAnalyzes, designs, develops, and
implements new information technology and maintains and improves existing systems
technical servicesEvaluates and integrates new technologies,
administers the organization’s data resources, and supports the centralized computer operating system or servers
end-user computingAssists end users in working with existing systems and in using productivity software
and query languages to obtain the information necessary to perform their jobs
Careers in the Computer Industry
What are some of the jobs in a typical IT department?
p.16.9 Fig. 16-7
Next
Technology Trailblazer
Marc Andreesen
p.16.7
Next
Click to view Web Linkthen click Marc Andreesen
While a computer science student, he worked at the University of Illinois’ National Center for Supercomputing Applications (NCSA)
Worked with a friend to create NCSA Mosaic, which gave users a user-friendly graphical tool to browse the Web
Later founded Netscape Communications with other NCSA colleagues and developed the Netscape browser
Company on the Cutting Edge
divine interVentures
Andrew “Flip’ Filipowski is the head of divine interVentures, an Internet holding company
Goal is to create an Internet Zaibatsu™ community, a family of businesses working collaboratively to create mutual opportunity and gain
p.16.8
Next
Click to view Web Linkthen click divine interVentures
Careers in the Computer Industry
What are career opportunities in education and training? Schools, colleges, universities, and private companies
all need qualified instructors
p.16.10 Fig. 16-8
Next
Careers in the Computer Industry
What are careers in computer sales? Sales representatives must have a general
understanding of computers and a specific knowledge of the product they are selling
Some work directly for hardware and software manufacturers
Others work for resellers, including retailers
p.16.10 Fig. 16-9
Next
Careers in the Computer Industry
What are some careers in service and repair?
Challenging for individuals who like to troubleshoot and solve problems
Have a strong background in electronics
p.16.10 Fig. 16-10
Next
Click to view Web Link then click Computer Equipment Industry
Careers in the Computer Industry
An individual who draws upon his or her experiences to give advice to others
Must have strong technical skills in their area of expertise
Must have the people skills necessary to communicate their suggestions effectively to their clients
p.16.11
Next
Click to view Web Linkthen click Information Systems Consulting
Click to view video
computer selection
system design
communications
network design and installation
Web development
What is a consultant?
Preparing for a Career in the Computer IndustryWhat are the first steps in preparing for a career
in the computer industry? You first must decide on the area in which you
are interested Obtain education in that field
p.16.11 Fig. 16-11
Next
Fastest Growing IT Positions
Click to view Web Linkthen click U.S. Commerce Reports
Preparing for a Career in the Computer IndustryWhat Web sites can help you identify prerequisites and
opportunities?
p.16.12 Fig. 16-12
Next
Preparing for a Career in the Computer IndustryWhat are the three broad disciplines in higher
education that produce the majority of entry-level employees in the computer industry?
p.16.12 Fig. 16-13
Next
Click to view Web Link then click IT Training
Preparing for a Career in the Computer Industry
Ensures that if you transfer to a college or university from a community college you will receive credit for most of the courses you took at the community college level
p.16.13
Next
Many local community colleges offer the
A.A.S. or A.S. degreeStudents often transfer to a four-year college or university to complete
their B.S. degree Individuals with advanced degrees in specific fields have a
better chance of success
Many computer degree graduates round out their education by obtaining a
Masters in Business Administration (M.B.A.) degree
What is an articulation agreement?
Technology Trailblazer
Jerry Yang Came to the U.S.A.
from Taiwan when he was 10 years old
At Stanford in 1993, he worked with David Filo to create Jerry’s Guide to the World Wide Web, a precursor to Yahoo!
Left Stanford's Ph.D. program to work on their growing company
p.16.13
Next
Click to view Web Link then click Jerry Yang
Preparing for a Career in the Computer IndustryWhat is a trade school?
An alternative to a college or university
Offers programs primarily in the areas of programming and maintenance
Students can complete trade school programs in a shorter time than college or university programs
p.16.13
Next
Preparing for a Career in the Computer IndustryHow can you plan for career development?
Because of continuous change in the computer field, experts must constantly
• keep up to date on industry trends and technologies
• develop new skills
• increase recognition among peers within their companies
Several ways to keep up to date
p.16.14
Next
Click to view Web Linkthen click IT Careers
professional organizations
certification
professional growth and continuing
education activities
publications
The Association of Information Technology
Professionals (AITP)
A professional association of
programmers, systems analysts, and information
processing managers
The Association for Computing Machinery
(ACM)
A scientific and educational organization dedicated to advancing information technology
Preparing for a Career in the Computer IndustryWhat are some organizations for computer
professionals?
Computer professionals with common interests and a desire to extend their proficiency have formed computer-related professional organizations
p.16.14
Next
Click to view Web Linkthen click IT Professionals
Preparing for a Career in the Computer Industry
p.16.14
Next
Click to view Web Link then click Professional Organizations
Chapters throughout the U.S., for both professionals
and students
Monthly meetings
Workshops, seminars, and conventions
Publications, including magazines, journals, and
books
Programs to help with continuing education
needs
Special Interest Groups (SIGs) that bring together members with shared interests, needs, knowledge, and experience
What are benefits of a professional organization?
Preparing for a Career in the Computer IndustryWhat are the URLs for some professional
organizations?
p.16. 14Fig. 16-12
Next
Preparing for a Career in the Computer IndustryWhat is a user group?
A collection of people with common computer equipment or software interests
Meets regularly to share information
p.16.14 Fig. 16-14
Next
events training
workshops
seminars
conferences
conventions
trade shows
Preparing for a Career in the Computer IndustryWhat is professional growth and continuing
education?
p.16.14
Next
Click to view Web Linkthen click Issues
books
video-based training
computer-based training (CBT)
Web-based training (WBT)
instructor-led training
A way to stay aware of new products and services in the computer industry
Preparing for a Career in the Computer IndustryWhat is COMDEX?
One of the larger technology trade shows in the world More than 2,100 vendors and 200,000 attendees
p.16.14 Fig. 16-15
Next
Preparing for a Career in the Computer Industry
A way to stay informed about happenings in the computer industry
Hundreds of publications are available from which to choose
Some cover a wide range of issues
Others are oriented toward a particular topic
p.16.15 Fig. 16-16
Next
What are computer publications?
Preparing for a Career in the Computer IndustryWhat are some Web news sites?
Most of the more popular publications have Web sites
p.16.15 Fig. 16-12
Next
What is Computer Certification?
What is computer certification? A way for
employers to ensure a level of competency, skills, or quality in a particular area
Demonstrates the mastery of a skill set and knowledge base in a specific IT area
Usually obtain certification by passing an examination
p.16.16 Fig. 16-17
Next
Click to view Web Linkthen click Certification
Opportunity for advancement.
Certification can be a plus when an employer
awards job advancements and
promotions
What is Computer Certification?
What are some of the benefits of certification?
p.16.16
Next
Proof of professional achievement, a level of competence commonly accepted and valued by
the industry
Enhancement of job opportunities. Many
employers give preference in hiring to
applicants with certification.
What is Computer Certification?
What is a sponsor? An organization
that develops and administers each certification
• hardware and software vendors
• independent training companies
• professional organizationsp.16.16 Fig. 16-17
Next
Types of Computer Certification
How are certifications classified? Usually classified
based on the computer industry to which they are most closely related• software
applications• operating systems• programming• hardware• networking• Internet• database systems
p.16.17 Fig. 16-18
Next
A Guide to Computer CertificationWhat are software applications certifications?
Certify the proficiency of productivity software users
p.16.18 Fig. 16-19
Next
A Guide to Computer CertificationWho may be interested in software certification?
Helpful to anyone who works in the computer industry
p.16.19
Next
desktop publishers
draftspeople
graphical designers
layout editors
office managers/workers
photographers
A Guide to Computer CertificationWhat are operating systems certifications?
Certifications represent several different knowledge levels
Focus on particular skills – the user, the operator, the system administrator, and the system engineer
p.16.18 Fig. 16-20
Next
A Guide to Computer CertificationWho may be interested in operating systems
certification? Beneficial for
occupations such as an operating system administrator or engineer
May also benefit from networking, hardware, and Internet certifications
p.16.189
Next
computer consultants
hardware technicians
help desk operators
system administrators
A Guide to Computer CertificationWhat are programming certifications?
Usually supported with training programs that prepare applicants for the certification test
Programmers can add to their skill base Tied closely to certifications in networking and Web
design, which can broaden employment opportunities
p.16.19 Fig. 16-21
Next
A Guide to Computer Certification
Programmers may also benefit from certifications in networking an Web design
p.16.20
Next
ActiveX, Perl, or Java programmers
Network administrators
Oracle database managers
Programming consultants
SQL programmers
Web page designers
Who may be interested in programming certification?
A Guide to Computer CertificationWhat are hardware certifications?
Vary in scope from a narrow focus with an emphasis on the repair of a specific device to an integrated hardware solution that addresses a company's current and future computing needs
Implies that you have achieved a standard of competence in assessing a company's hardware needs
p.16.20 Fig. 16-22
Next
A Guide to Computer CertificationWho may be interested in hardware certification?
Hardware specialists may also benefit from networking and operating system software certifications
p.16.20
Next
Cable installation technicians
Personal computer
consultants
Personal computer field
technicians
Personal computer help
desk specialists
Personal computer
repair technicians
Personal computer trainers
System engineers and administrators
Technology coordinators
A Guide to Computer CertificationWhat are certifications in networking?
Implies that you have achieved a standard of competence, enabling you to address the complex issues that arise when planning, installing, managing, and troubleshooting a network
p.16.20 Fig. 16-23
Next
A Guide to Computer CertificationWho may be interested in networking
certification?
p.16.22
Next
Hardware service technicians
Network managers
Network consultants
Help desk personnel
System administrators
Networking engineers
A Guide to Computer CertificationWhat are Internet certifications?
Require technical expertise in networking hardware and network configuration before enrollment in the training program
For people interested in designing, implementing, and maintaining Web sites
p.16.22 Fig. 16-24
Next
A Guide to Computer CertificationWho may be interested in Internet certification?
p.16.22
Next
Internet and intranet managers
Internet service provider staff
Java, Perl, or ActiveX
programmers Network administrators
Web page designers
Webmasters
Those working in an Internet-related occupation can benefit from certifications in hardware, networking, operating systems, and programming
Company on the Cutting Edge
RealNetworks Producer of RealPlayer®, the fourth most popular application
among U.S. home users One of the 20 most popular Internet destinations Software delivers
audio, video, and other multimedia services to personal computers
Formats used in 85 percent of Web pages using streaming media
p.16.23
Next
Click to view Web Linkthen click RealNetworks
A Guide to Computer CertificationWhat are database systems certifications?
For professional staff supporting a large database system
p.16.24 Fig. 16-25
Next
Database specialists
Database application developers
A Guide to Computer CertificationWho may be interested in database certification?
p.16.22
Next
Database administrators
Database analysts
Database designers
Certification Benefits
What is a primary benefit of certification? IT certification
can enhance employees’ careers and provide them with a better standing as industry professionals
Certification can increase salary
p.16.24 Fig. 16-26
Next
Microsoft’s Fifth Annual Salary Survey
Certification Benefits
What are benefits of certification?
p.16.25 Fig. 16-27
Next
Certification Benefits
What are benefits of vendor-sponsored certifications?
Often provide special access to technical and product information• secure online
electronic resources• special technical
support• automatic
notification of updates
• access to beta products and early releases
p.16.26 Fig. 16-28
Next
Certification Benefits
Who are other beneficiaries of certification?
p.16.26 Fig. 16-29
Next
Choosing a Computer CertificationWhat are factors to consider in choosing a
certification?
Reflect on your career goals and interests Consider your long term career path Assess your background and experience Research
certifications
p.16.27 Fig. 16-30
Next
Preparing for Computer CertificationWhat options are available to prepare for
certification? Most certification
programs do not require academic coursework
Test results determine certification entirely
Most people prefer to follow a study program to prepare for the test
p.16.28
Next
Click to view Web Linkthen click Loans
self-study
online training classes
instructor-led training
Web resources
Preparing for Computer CertificationWhat is self-study?
Next
Click to view Web Linkthen click Self-Study
p.16.28 Fig. 16-31 and Fig. 16-32
Preparing for Computer CertificationWhat are online training classes?
Next
p.16.28 Fig. 16-31 and Fig. 16-32
Preparing for Computer CertificationWhat is instructor-led training?
Next
Click to view Web Linkthen click Instructor-Led Training
p.16.28 Fig. 16-31 and Fig. 16-32
Preparing for Computer CertificationWhat are Web resources?
Next
p.16.28 Fig. 16-31 and Fig. 16-32
e-certifications
tekmetrics.com
Computer Certification Examinations
Authorized testing centers provide most certification exams
Certification sponsors often have a link to the testing company's site
At the training company’s site, you can locate test centers near you
p.16.29
Next
Virtual University Enterprises
vue.com
Sylvan Prometrics
prometric.com
How can you find a testing center?
Computer Certification ExaminationsWhat are examinations like?
Examinations are taken using computers
Processes the results as you take a test
Most are in a multiple-choice format
p.16.29 Fig. 16-33
Next
Click to view Web Linkthen click Examinations
Some training centers offer a guarantee for
their program
Computer Certification ExaminationsWhat is computerized adaptive testing (CAT)?
These tests analyze a person’s responses while taking the test
The number and order of the test questions are modified to correspond to each individual’s progress and demonstrated ability
p.16.30
Next
Most people opt to review before
trying to take the test again
If you do not pass a certification exam, you must pay the fee again
to retake the test
Career Development after Computer CertificationHow can professionals keep
pace with the computer industry?
They must maintain and continually monitor technological developments
Sponsors often provide restricted-access Web resources specifically for certificate holders
p.16.30 Fig. 16-34
Next
Summary of Computer Careers and Certification Careers in the computer industry
Preparing for a career in the computer industry What is computer certification? Types of computer certification A guide to computer certification Certification benefits Choosing a computer certification Preparing for computer certification Computer certification examinations Career development after computer certification
Chapter 16 Complete