chapter 16: social behavior the way individuals’ thoughts, feelings, & behavior are influenced...
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Chapter 16: Social Behavior
Chapter 16: Social Behavior
The way individuals’ thoughts, feelings, &
behavior are influenced by others
The way individuals’ thoughts, feelings, &
behavior are influenced by others
1Chapter 16: Social Behavior

Social PsychologySocial Psychology
Person perception Attribution processes Interpersonal attraction Attitudes Conformity and obedience Behavior in groups
Person perception Attribution processes Interpersonal attraction Attitudes Conformity and obedience Behavior in groups
Chapter 16: Social Behavior 2

Person Perception:Forming Impressions of Others
Person Perception:Forming Impressions of Others
Effects of physical appearance. We ascribe desirable personality characteristics &
more competent to those who are good looking. They have better jobs & get paid more.
Cognitive schemas. Social schemas. Are organized clusters of ideas
about categories of events & people. (Dates, meetings, dumb jokes)
Stereotypes. Are products of schemas shared by cultures, that
people have certain characteristics b/c of their membership of the group. (sex, age, ethnicity, job)
Effects of physical appearance. We ascribe desirable personality characteristics &
more competent to those who are good looking. They have better jobs & get paid more.
Cognitive schemas. Social schemas. Are organized clusters of ideas
about categories of events & people. (Dates, meetings, dumb jokes)
Stereotypes. Are products of schemas shared by cultures, that
people have certain characteristics b/c of their membership of the group. (sex, age, ethnicity, job)
3Chapter 16: Social Behavior

Figure 16.1 Examples of social schemas
Figure 16.1 Examples of social schemas
4Chapter 16: Social Behavior

Person Perception:Forming Impressions of Others
Person Perception:Forming Impressions of Others
Subjectivity in person perception. Perception is subjective to what they see & how they see it. Illusory Correlation. People overestimate the
encounters that confirm a stereotype and underestimate # of disconfirmations.
Selective Attention. Selectively recall facts that fit with their schemas & stereotypes.
Spotlight Effect. Assume that the social spotlight shines more brightly on them than it actually does.
Illusion of Asymmetric Insight. Tendency to think that their knowledge of their peers is greater then theirs peer knowledge of them.
Subjectivity in person perception. Perception is subjective to what they see & how they see it. Illusory Correlation. People overestimate the
encounters that confirm a stereotype and underestimate # of disconfirmations.
Selective Attention. Selectively recall facts that fit with their schemas & stereotypes.
Spotlight Effect. Assume that the social spotlight shines more brightly on them than it actually does.
Illusion of Asymmetric Insight. Tendency to think that their knowledge of their peers is greater then theirs peer knowledge of them.
5Chapter 16: Social Behavior

Person Perception:Forming Impressions of Others
Person Perception:Forming Impressions of Others
Evolutionary perspectives. Argue that many biases seen in social perception were adaptive of humans’ ancestral environment. Categorizing traits, help us separate friend from foe. In-group. Us Out-group. Them
Evolutionary perspectives. Argue that many biases seen in social perception were adaptive of humans’ ancestral environment. Categorizing traits, help us separate friend from foe. In-group. Us Out-group. Them
Chapter 16: Social Behavior 6

Attribution Processes: Explaining Behavior
Attribution Processes: Explaining Behavior
Attributions. Inferences that people draw about the causes of events, others’ behavior & their own behavior Internal. The cause of behavior to personal
dispositions, traits, abilities, & feelings. External. The cause of behavior is to situational
demands & environmental constraints. Weiner’s model of attributions
4 Types of Attributions for Success & Failure Lack of ability Inadequate effort Too much competition Bad Luck
Attributions. Inferences that people draw about the causes of events, others’ behavior & their own behavior Internal. The cause of behavior to personal
dispositions, traits, abilities, & feelings. External. The cause of behavior is to situational
demands & environmental constraints. Weiner’s model of attributions
4 Types of Attributions for Success & Failure Lack of ability Inadequate effort Too much competition Bad Luck
7Chapter 16: Social Behavior

Attribution Processes: Explaining Behavior
Attribution Processes: Explaining Behavior
Biases in attributions Fundamental attribution error. Observer’s
bias in favor of internal attributions in explaining others’ behavior, actor favors external attribution.
Defensive attribution. Blame victims for their misfortune, so that you feel less likely to be victimized
Self-serving bias. Attribute your success to personal factors & failure to situational factors.
Biases in attributions Fundamental attribution error. Observer’s
bias in favor of internal attributions in explaining others’ behavior, actor favors external attribution.
Defensive attribution. Blame victims for their misfortune, so that you feel less likely to be victimized
Self-serving bias. Attribute your success to personal factors & failure to situational factors.
Chapter 16: Social Behavior 8

Figure 16.4 An alternative view of the fundamental attribution
error
Figure 16.4 An alternative view of the fundamental attribution
error
9Chapter 16: Social Behavior

Attribution Processes: Explaining Behavior
Attribution Processes: Explaining Behavior
Cultural influences Individualism. Putting personal goals ahead of
group goals & defining one’s identity in terms of personal.
Collectivism. Putting group goals ahead of personal goals & defining one’s identity in terms of group.
Cultural influences Individualism. Putting personal goals ahead of
group goals & defining one’s identity in terms of personal.
Collectivism. Putting group goals ahead of personal goals & defining one’s identity in terms of group.
Chapter 16: Social Behavior 10

Close Relationships: Liking and LovingClose Relationships: Liking and Loving
Key factors in attraction Interpersonal Attraction. Positive feelings towards
another. Physical attractiveness. In the initial stage of dating it
continues to influence the course of commitment. Matching hypothesis. People of approximately equal
physical attractiveness are likely to select each other as partners.
Similarity. ”birds of a feather flock together” Reciprocity. Liking those who show that they like you. Romantic Ideals. People want their partner to measure
up to their ideals & we evaluate our partner to those standards.
Key factors in attraction Interpersonal Attraction. Positive feelings towards
another. Physical attractiveness. In the initial stage of dating it
continues to influence the course of commitment. Matching hypothesis. People of approximately equal
physical attractiveness are likely to select each other as partners.
Similarity. ”birds of a feather flock together” Reciprocity. Liking those who show that they like you. Romantic Ideals. People want their partner to measure
up to their ideals & we evaluate our partner to those standards.
11Chapter 16: Social Behavior

Close Relationships: Liking and LovingClose Relationships: Liking and Loving
Perspectives on love Hatfield & Berscheid
Passionate love. Complete absorption in another intense emotions of ecstasy.
Companionate love. Warm, trusting, tolerant affection for another whose life is deeply intertwined.
Sternberg Intimacy. Warm, closeness & sharing in a
relationship Commitment. Intent to maintain a relationship
in spite of difficulties & costs that may arise.
Perspectives on love Hatfield & Berscheid
Passionate love. Complete absorption in another intense emotions of ecstasy.
Companionate love. Warm, trusting, tolerant affection for another whose life is deeply intertwined.
Sternberg Intimacy. Warm, closeness & sharing in a
relationship Commitment. Intent to maintain a relationship
in spite of difficulties & costs that may arise.
12Chapter 16: Social Behavior

Figure 16.7 Infant attachment and romantic relationships
Figure 16.7 Infant attachment and romantic relationships
13Chapter 16: Social Behavior

Attitudes and Attitude ChangeAttitudes and Attitude Change
3 components cognitive, affective, and behavioral
Factors in changing attitudes Source. Person who sends the communication Message. Info transmitted by the source. Receiver. The person whom the message is sent to.
Theories of attitude change Learning theory. Classical/Operant/Observational Cognitive Dissonance theory. Inconsistent & Contradicts Self-perception theory. Infer attitudes from behavior Elaboration likelihood model. Central Route/Peripheral Route
3 components cognitive, affective, and behavioral
Factors in changing attitudes Source. Person who sends the communication Message. Info transmitted by the source. Receiver. The person whom the message is sent to.
Theories of attitude change Learning theory. Classical/Operant/Observational Cognitive Dissonance theory. Inconsistent & Contradicts Self-perception theory. Infer attitudes from behavior Elaboration likelihood model. Central Route/Peripheral Route
14Chapter 16: Social Behavior

Figure 16.9 The possible components of attitudesFigure 16.9 The possible components of attitudes
15Chapter 16: Social Behavior

Figure 16.10 Overview of the persuasion process
Figure 16.10 Overview of the persuasion process
16Chapter 16: Social Behavior

Figure 16.12 Cognitive Dissonance Festinger and Carlsmith (1959)
study
Figure 16.12 Cognitive Dissonance Festinger and Carlsmith (1959)
study
17Chapter 16: Social Behavior

Figure 16.13 Bem’s self-perception theory
Figure 16.13 Bem’s self-perception theory
18Chapter 16: Social Behavior

Conformity – Solomon Asch (1950s) When people yield to real or imagined social pressure Classic experiment
Group size. 2 to 4 participants increase Group unanimity. When pressure is on we
tend to follow the leader. Video Clip
Conformity – Solomon Asch (1950s) When people yield to real or imagined social pressure Classic experiment
Group size. 2 to 4 participants increase Group unanimity. When pressure is on we
tend to follow the leader. Video Clip
19Chapter 16: Social Behavior
Yielding to Others: ConformityYielding to Others: Conformity

Obedience – Stanley Milgram (1960s)/ Philip Zimbardo (1973)
Form of compliance when following direct commands, usually from someone in a position of authority. Controversial landmark experiment “I was just following orders”
presence of a dissenter Video Clip
Obedience – Stanley Milgram (1960s)/ Philip Zimbardo (1973)
Form of compliance when following direct commands, usually from someone in a position of authority. Controversial landmark experiment “I was just following orders”
presence of a dissenter Video Clip
20Chapter 16: Social Behavior
Yielding to Others: ObedienceYielding to Others: Obedience

The bystander effect - Darley and Latane (1968) People are less likely to help when they are in groups than when they are alone Diffusion of responsibility
Group productivity Social loafing. Reduction in effort by individuals when working in
groups as compared to when they work by themselves. Decision making in groups
Polarization. Occurs when group discussion strengthens a group’s dominant point of view & produces a shift towards a more extreme decision in that direction.
Groupthink. Occurs when members of a cohesive group emphasizes concurrence at the expense of critical thinking in arriving at a decision.
Cohesiveness. Refers to the strength of the liking relationships linking group members to each other & to the group itself.
The bystander effect - Darley and Latane (1968) People are less likely to help when they are in groups than when they are alone Diffusion of responsibility
Group productivity Social loafing. Reduction in effort by individuals when working in
groups as compared to when they work by themselves. Decision making in groups
Polarization. Occurs when group discussion strengthens a group’s dominant point of view & produces a shift towards a more extreme decision in that direction.
Groupthink. Occurs when members of a cohesive group emphasizes concurrence at the expense of critical thinking in arriving at a decision.
Cohesiveness. Refers to the strength of the liking relationships linking group members to each other & to the group itself.
21Chapter 16: Social Behavior
Behavior in Groups:The Influence of Other People
Behavior in Groups:The Influence of Other People

22Chapter 16: Social Behavior
Behavior in Groups:The Influence of Other People
Behavior in Groups:The Influence of Other People

23Chapter 16: Social Behavior
Figure 16.21 The three potential components of prejudice as an
attitude
Figure 16.21 The three potential components of prejudice as an
attitude

24Chapter 16: Social Behavior
Figure 16.22 Relationship between prejudice and
discrimination
Figure 16.22 Relationship between prejudice and
discrimination

25Chapter 16: Social Behavior
Figure 16.23 Bias in the attributions used to explain
success and failure by men and women
Figure 16.23 Bias in the attributions used to explain
success and failure by men and women