CHAPTER 2

LIFE SKILLS

2016 Edition

Add to side bar:

Life skills are a set of tools and guidelines that prepare you for

living as a mature adult in a complicated world.

The salon is a creative workplace

•artistic talent

•Highly social environment

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Develops:•Exceptional communication•Decision-making•Image building•Customer service•Self actualization•Goal-settingand•Time management skills

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***Life skills are your foundation

***A common characteristic shared by most people is:

they love what they do

               

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• Being helpful and caring to others

•Making good friends

•Feeling good about yourself

Some of the most important life skills are: (need 3 for the test)

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•Maintaining a cooperative attitude

•Approaching work with a strong sense of responsibility

• Being consistent in your work

•Having a sense of humor

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•Adapting successfully to different situations

•Sticking to a goal and seeing a job through to completion

• Mastering techniques that will help you become more organized

                                                                     

The Psychology of Success

What is your definition of success?

Self actulization-fulfilling one’s full potential

• Fuel your passion

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Action Steps for Success

• create a foundation for achieving your goals

Build self-esteem

•based on inner strength and begins with trusting your ability to achieve set goals.

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Visualize

• Imagine yourself working in your dream salon

•Practice visualization

• Turn your vision into reality

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Build on your strengths

• Practice a positive self-image

• Activities that you love,

allow you to feel good about yourself

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Be kind to yourself

•Eliminate self-critical or negative thoughts

• If you make a mistake, view it as a learning opportunity to improve and get it right.

Stay true to yourself

•Be yourself and be professional

Practice new behaviors

• Because creating success is a skill

~ speaking with confidence

~ standing tall

~ use proper grammari.ehow.com/.../public-speaking1-main_Full.jpg

Keep your personal life separate from your work

•Counterproductive

•Whole salon will suffer

Keep your energy up

• Successful cosmetologists

*get proper amount of sleep

*eat healthy foods

*manage your time wisely

• Create balance

*family, friends, hobbies,

and activitiescampacorn.org/images/friendship.gif

Respect others

•Make a conscious effort to respect

everyone

• Exercise good manners

• Be a good listener and do not

interrupt people

Stay productive

•Three bad habits that can keep you from maintaining peak

performance

*procrastination

*perfectionism

*lack of a game planwww.gdcanada.com/.../images/game_plan.jpg

Procrastination

• Putting off until tomorrow what you can do today.

•Poor study habits

Perfectionism

•Unhealthy compulsion

•Success is not defined as doing everything perfectly

•Never making a mistake, may not be taking the necessary risks for growth and improvement

Game Plan

•The conscious act of planning your life instead of just letting things happen

•Large chunks of time (five or ten years ahead)

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• Set daily, weekly, monthly, and yearly goals

Motivation and self-management

Helps people move to the next level in their career

Add: Motivation propels you to do something

Add: (On final exam) Motivation is the ignition for success

Self- management is the fuel that keeps you going

Add: A motivated student finds it much easier to learn

•To achieve success- must feel a sense of personal excitement and good reason for staying the course

Add all to side bar-write small:

Satisfying Basic Human Needs

(lowest to highest)

1. Physical/physiological

* Food

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2. Emotional/safety

* security

3. Social/love and belonging

*relationships

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4. Mental/esteem

* confidence, respect

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5. Spiritual/self-actualization

* Morality, problem solving

Your Creative Capability

Creativity is an unlimited inner resource of ideas and solutions

To enhance your creativity:

• Be positive

~ criticism blocks the creative mind

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• Look around for creative inspiration

~ tap into your own your creative energy

(art, music, fashion shows, and magazines)

• Improve your vocabulary

~ positive vocabulary

(explore, analyze, determine)

•Surround yourself with those who share your passion!!!!!

~ more creative in an environment where people work together and share ideas

Add: One trait essential to reach and remain at the highest level of professionalism is…commitment

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Design a Mission Statement

•Establishes the purpose and the values for which an individual or institution (business) lives and works by

•Defines guiding principles and clarifying goals, and how an organization operates

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Prepare a mission statement that communicates who you are and what you want for your life.

***This is not a “goal”

Keep a copy of your mission statement where you can see it and read it frequently.

Goal Setting

•Identification of long-term and short-term goals

•Helps you decide what you want out of your life

• Focuses your attention in order to fulfill your dreams

Did You Know?Real life goal setting:

•Salons set goals for person’s productivity

•Stylists set goal for how much money they want to earn

•Increase earnings by selling retail, up-sell color services and back-bar treatments, get more clients

How Goal Setting Work

Two types:

Short term goal

~ what you wish to accomplish in a year or less

Long term goal

~ measured in large increments of time such as two years, five years, ten years, or even longer

•Set feasible goals

•Create a plan of action

•Revisit plan often

•Adjusting goals and plans when necessary

•Successful people know:

focusing on goals

moves them toward success

Time Management

Manage time efficiently

(need 3 for the test)

• Learn to prioritize to-do lists-most important to least important

• Design your own time management system

• Never take on more than you can handle

• Learn problem solving techniques

• Give yourself some down time

• Have a notepad, or digital technology accessible at all times

• Make daily, weekly schedules for study and exams

• Identify high energy times of day

• Reward yourself

• Do not neglect physical activity

• Schedule a least one block of free time each day

• Understand the value of to-do lists

• Make time management a habit

Read “Did You Know” (page 29) to yourself-What are the two most important points?

Employ Successful learning Tools

Successful career=employing key learning tools while in school

Commit yourself to:

• Attend all classes

• Arrive for class early

•Have all materials ready

• Listen attentively

• Highlight important

points

• Take notes

• Pay close attention during summary and review questions

• When something is not clear, ask, ask, ask

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Here’s a Tip:

•Seek continuing education opportunities

• Never stop learning

• New trends, techniques, products, and information available

•Read industry magazines, join industry organizations, enroll in advanced educational classes

Establishing Good Study Habits

•Focus on small tasks at a time

• Study in smaller chunks of time

• Write down key words or phrases as your instructor discusses them

• Discuss new material with others

• Study together/study buddy

Developing good study habits

Where:

• Find a comfortable, quiet place, without interruptions

•Have everything you need

• Remain alert by sitting upright

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When:

• Estimate how much study time you need

• Study when you feel energetic and motivated

• Study during blocks of time that would otherwise be wasted-

doctor’s office, on the bus

How:

• Study a section at a time

• Highlight key words and phrases

•Test yourself on each section

Every effort you make to follow through on your education is an investment in your future

• Progress will increase your confidence

• Master a range of information and techniques

• Your self-esteem soar with your grades

Read: Focus On

Focus On:

Professional Ethics

•Self-care: take care of yourself

•Integrity-aligning your behavior and actions match your values.

ex. If you believe it is unethical to recommend products to a client that they do not need, do not engage in that behavior

•Discretion-do not share your personal issues with clients -never breach confidentiality

•Communication-be aware of what you say and how you say it

Add:

your interactions must be clear and direct, not passive and withholding

Ethics

• The moral principles by which we

live and work

• When your actions are respectful, courteous and helpful, you are behaving in an ethical manner

Do: Self-care test

• Provide skilled and competent services

• Be honest, courteous, and sincere

•Avoid sharing clients private matters with others

• Participate in ongoing education

• Give clients accurate information about treatments and products

Add:

Ethical characteristics:

*Honesty *Compassion

*Attentiveness *Punctuality

*Cooperativeness

*Pleasant and agreeable personality

Development a Positive Personality and Attitude

•Cosmetologist interact with people from all walks of life

• It is useful to have a sense of how different personality traits work together

Add to side bar top of page 31 (all three statements are on the test)~Personality-defines who you are

Focus on page 33…

~Personality is the sum total of her or his inborn characteristics, attitudes, and behavioral traits.

~A pleasing attitude gains more associates, clients, and friends.

A healthy, positive attitude looks like this:

• Diplomacy-known as tact is the ability to deliver truthful, even sometimes critical or difficult messages in a kind way.

• Pleasing tone of voice-speaking more softly or more clearly

• Emotional stability-learning to handle a confrontation and how to share your feelings in a professional manner

•Sensitivity-means being compassionate and responsive to other people

• Values and goals-guide ourbehavior and give us direction

•Receptivity- means to be interested in other peoples opinions,

feelings, and ideas

~ involves taking the time to really listen

• Effective communication skills

~active listening

~non-verbal skills

~verbal skills

Human Relations

Add to page 34

* Understanding people is the key to operating effectively in many professions

* Being treated with respect and having people listen to us, gives us a good feeling about them and ourselves

* Learn to make the best of a situation