chapter 3 - the franchisor business plan
DESCRIPTION
franchisingTRANSCRIPT
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Mojado, Hazelle Anne M.
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Franchisors Business Plan
Franchisee Recruitment Package
Franchisee Operations Manual And SuccessPackage.
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Management, organization, and administrative policy Managing the marketing process Sales and marketing research
Managing the operations process Location and site selection Accounting practices and fiscal responsibilities deemed
appropriate, along with the realistic financial projections Based on the strategy to be followed and the market
conditions anticipated; management information systems And legal documentation for determining the franchisor-
franchisee relationship and anticipated activities of eachparty
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Includes disclosure documents, recruitment andadvertising brochures, and franchising agreements andcontracts.
The business logical flow of topics:
The objectives of the franchisor firm The initial capital and expected investment required of a
potential franchisee Personal and other qualifications a potential franchisee must
have Training provided by the franchisor to the franchisee Anticipated benefits and responsibilities of becoming a
franchisee
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Contains elements of the following items:
Operations manual
Financial and bookkeeping systems
Advertising and promotional packages
Sales manual
The franchisor or franchisee support package Training manual
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Contain sufficient information to enable either afranchisor or a franchisee to make a goor no godecision.
The six content sections of a feasibility study:
Executive summary
Marketing segment
Management segment
Finance, accounting, and taxes Legal requirements
Appendix
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Executive summary
It tells the story of the franchise venture and sparks theinterest of any outsiders. This summary must not bemore than three (3) pages. Attached to it is the
complete business plan or proposal. It consistcompany name, type of business, companydescription, key personnel, start-up schedule andcompetition, funds requested, funds use statements,
and fund repayment ability.
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Marketing
It concerns the distribution of goods and services toexisting and potential customers to satisfy some wantor need.
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Elements of Marketing to be analysed:
Major marketing objectives
Marketing plan and pricing strategyTarget market analysisPricing strategyMark up pricingFranchisee recruitment plan and flowchartFranchisee prospectusFranchisee sales and advertisingFranchisee location criteria selectionSite location
Grand opening planPromotion and advertisingMarketing to the franchisee
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Management
It is simply defined as getting things done throughpeople. The two main reasons for failure in businessare poor management and lack of capital.
Elements:
Headquarters organization
Franchisee organization
Operations manual Training manual
PERT chart
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Finance and Accounting
The major accounting records to be kept by a franchisor and afranchisee would at the very least include the following:
Start-up or turnkey costs (itemized)
Financial position for starting franchisors system Pro forma balance sheet
Pro forma income statement
Pro forma cash flow statement
Breakeven analysis Ratio analysis
Provision for taxation
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Financial records for the franchisee
The important financial records or position statementsfor a franchisee would include:
Start-up or turnkey costs (itemized)
Financial position for starting franchisors system Pro forma balance sheet
Pro forma income statement
Pro forma cash flow statement
Breakeven analysis Ratio analysis
Provision for taxation
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Legal Requirements
It must be Satisfied, such requirements usually rest on legal
opinion versed in franchising law. Typical factors coveredin the legal agreement include:
Business structure License, contracts, and permits Types and anticipated cost of insurance Disclosure documents (uniform franchise offering circular
UFOC) The franchising agreement itself
Conditions integral to the franchisor-franchiseerelationship Possible termination
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Appendix
It is an important visual aid containing illustrations,diagrams, analysis, and exhibits referenced throughout thefranchise feasibility study. An expanded appendix wouldinclude the complete training manual, operations manual,
advertising and promotion packages, sales manual, site andstore layouts, franchisee recruitment presentations, charts,graphs, diagrams, layouts, and other materials which mayenhance the franchise activities.
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The Franchise Pert Chart
It presents a visual sequence illustrating each developmentstep and function to be completed before a franchisorshould open a franchised business. A complete franchisePERT chart would include the following phases:
PHASE1 RESEARCH AND ANALYSIS PHASE2 ORGANIZATIONAL DEVELOPMENT
(EXTERNAL AND INTERNAL)
PHASE3 MARKETING TO FRANCHISEES
PHASE4 FRANCHISEES SELECTION PHASE5 SITE (BUILDING) AND TRAINING
PHASE6 START-UP AND FEEDBACK