chapter 5 _entrepreneur
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management and entrepreneurshipTRANSCRIPT
Management and Entrepreneurship, RVCE
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Chapter – 5 ENTREPRENEUR
Management and Entrepreneurship, RVCE
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CONTENTS
Meaning of Entrepreneurship
Entrepreneurship Core Competencies
Evolution of Concept
Functions of Entrepreneur
Types of Entrepreneurship
Intrapreneur – an emerging Class
Concept of Entrepreneurship
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CONTENTS• Development of Entrepreneurship
• Steps in Entrepreneurial Process
• Role of Entrepreneurship in Economic
Development
• Economic development
• Entrepreneurship – is Barriers
• Entrepreneurship in India
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Meaning of Entrepreneur
An entrepreneur is a person who has possession
over a new company, or enterprise, and assumes
significant accountability for the inherent risks and
the outcome.
The term is a loanword from French and was first
defined by the Irish economist Richard Cantillon.
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Meaning of Entrepreneur contd…
A female entrepreneur is sometimes known as an
entrepreneuse. However, with the word
"entrepreneuse" being the French feminine form of
entrepreneur, its usage in English in delineating
sexes detracts from the meaning of the word
"entrepreneur".
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Meaning of Entrepreneur contd…
Entrepreneur in English is a term applied to the
type of personality who is willing to take upon
herself or himself a new venture or enterprise and
accepts full responsibility for the outcome.
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Entrepreneurship Core Competencies
Sl. No.
Core Competencies
Entrepreneurial Activities
1. Initiative Does things before asked for or forced by events, and acts to extend the business to new areas, products, or services.
2. Perceiving Opportunities
Identifies business opportunities and mobilises necessary resources to make good an opportunity.
3. Persistence Takes repeated or different actions to overcome obstacles.
4. Information Gathering
Consults experts for business and technical advice. Seeks information on client’s or supplier’s needs. Personality undertakes market research and makes use of personal contacts or information network to obtain useful information
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Entrepreneurship Core Competencies
Sl. No.
Core Competencies
Entrepreneurial Activities
5. Concern for quality work
States desire to produce or sell a better quality product or service. His performance compares favourably with that of others.
6. Commitment to contractual obligations
Makes a personal sacrifice or expends extraordinary effort to complete a job. Accepts full responsibility in completing a job contract on schedule. Pitches in with workers, or works in their place, to get job done. Shows utmost concern to satisfy customer.
7. Efficiency orientation
Finds ways and means to do things faster, better, and economically.
8. Planning Various inter-related jobs are synchronised according to plan.
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Entrepreneurship Core Competencies
Sl. No.
Core Competencies
Entrepreneurial Activities
9. Problem Solving Conceives new ideas and finds innovative solutions.
10. Self confidence Makes decisions on his own and sticks to them in spite of initial setbacks.
11. Expertise Possesses technical expertise in area of business, finance, marketing, and so on.
12. Self-critical Aware of personal limitations but tries to improve upon them by learning from his past mistakes, or experience of others and is never complacent with success.
13. Persuasion Persuades customers and financiers to patronize his business.
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Entrepreneurship Core Competencies
Sl.
No.
Core
Competencies
Entrepreneurial Activities
14. Use of influence
strategies
Develops business contracts. Retains influential people
as agents. Restricts dissemination of information in his
possession.
15. Assertiveness Instructs, reprimands, or disciplines for failing to
perform.
16. Monitoring Develops a reporting system to ensure that work is
completed and that it meets quality norms.
17. Credibility Demonstrated honesty in dealing with employees,
suppliers, and customers even if it means a loss of
business.
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Entrepreneurship Core Competencies
Sl.
No.
Core
Competencies
Entrepreneurial Activities
18. Concern for
employee welfare
Expresses concern for employees by responding
promptly to their grievances.
19. Impersonal
relationship
Places long-term good will above short-term gain in a
business relationship
20. Expansion of
capital base
Reinvests a greater portion of profits to expand capital
base of the firm.
21. Building product
image
Concerned about the image of his product among
customers. Does everything possible to establish a
niche for his product in the market.
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Evolution of the Concept
The concept of entrepreneurship has been around for a very long time, but its resurgent popularity implies a ”sudden discovery”, as if we had stumbled onto a new direction for American enterprise.
This is a myth, as we shall see, because the American system of free enterprise has always engendered the spirit of entrepreneurship.
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America was discovered by entrepreneurs, and the
United States became a world economic power
through entrepreneurial activity.
More important, our future rests squarely on
entrepreneurial ventures founded by creative
individuals.
Evolution of the Concept contd..
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They are inspired people, often adventurers, who
can at once disrupt a society and instigate
progress.
They are risk takers who seize opportunities to
harness and use resources in unusual ways, and
entrepreneurs will thrust us into the twenty-first
century with a thunderous roar.
Evolution of the Concept contd..
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Functions of Entrepreneur
• Innovation
• Risk and uncertainty bearing
• Organization building
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According to Kilby in a developing country even the
imitator entrepreneurs are very important and the
entrepreneurial role encompasses the following:
• Perception of market opportunities
• Gaining command over scarce resources
• Purchasing inputs
• Marketing the products
• Dealing with bureaucrats
Functions of Entrepreneur contd…
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• Managing human relations within the firm
• Managing customer and supplier relation
• Managing finance
• Managing production
• Acquiring and overseeing assembly of the factory
• Industrial engineering
• Upgrading process and product
• Introducing new production techniques and products
Functions of Entrepreneur contd…
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Types of Entrepreneur
The Achiever
The Salesperson
The Manager
The Inventor
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The Achiever
Achievers are willing to work long and hard to
reach their personal goals.
They like to plan and are committed to making
things happen.
They are good at dealing with crises and trying
to be good at everything.
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They should focus on running small
organizations and be careful not to expect
themselves to know everything.
Large organizations or those that are controlled
by outsiders may be too structured for the
achiever.
The Achiever contd…
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Salespeople care about people and want to help
them.
They use a soft-sell approach, and their
customers buy from them as a way to show
gratitude for the help offered by the salesperson.
They should focus on selling and have someone
else manage the business.
The Salesperson
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Managers are competitive, decisive, and feel
comfortable being in charge.
They may be good at sales because they use
logic and persuasion.
The
Manager
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They are good at managing major growth in a
new organization or an existing operation
needing their talents.
They may tend to over-manage a small operation
and need to be careful that they really have the
knowledge and skills they need.
The Manager contd…
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Inventors are drawn to new ideas and finding
ways to get ahead of the competition.
They may be idealistic and get carried away with
their enthusiasm. They are good at envisioning
solutions to challenges for an organization.
The Inventor
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They need to stay away from areas in which they
are not experts and remember that some of their
ideas may not be the best. Some people possess
more than one type of entrepreneurship.
The Inventor contd…
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Intrapreneur – an Emerging Class
Corporate entrepreneurship, whereby an organization seeks to expand by exploring new opportunities through new combinations of its existing resources
Intrapreneurship, an obvious play on “entrepreneurship,” is the practice of beginning and developing new business ventures within the structure of an existing organization.
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Concept of Entrepreneurship
Entrepreneurship is a process undertaken by an
entrepreneur to augment his business interests.
It is an exercise involving innovation and creativity
that leads towards establishing his/her enterprise.
One of the qualities of entrepreneurship is the
ability to discover an investment opportunity and to
organize an enterprise, thereby contributing to real
economic growth.
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It involves taking of risks and making the
necessary investments under conditions of
uncertainty and innovating, planning, and taking
decisions so as to increase production in
agriculture, business, industry etc.
Concept of Entrepreneurship contd…
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Entrepreneurship is a composite skill, the
resultant of a mix of many qualities and traits -
these. include tangible factors as imagination,
readiness to take risks, ability to bring together
and put to use other factors of production capital,
labour, land, as also intangible factors such as
the ability to mobilize scientific and technological
advances.
Concept of Entrepreneurship contd…
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Development of Entrepreneurship
Develop a business description
Describe business facility and location
Develop an organizational chart
Develop funding/financial resources
Generate a budget
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Create forms/records
Design a personnel management plan
Apply laws, regulations and codes
Select supply and equipment needs
Formulate an advertising and customer
recruitment plan
Develop a list of resources
Development of Entrepreneurship contd…
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Steps in Entrepreneurial Process
The Entrepreneurial Process :The process of
starting a new venture is embodied in the
entrepreneurial process, which involves more than
just problem solving in a typical management
position.
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(1) Identification and evaluation of the opportunity,
(2) Development of the business plan,
(3) Determination of the required resources,
(4) Management of the resulting enterprise.
An entrepreneur must find, evaluate, and develop an
opportunity by overcoming the forces that resist the
creation of something new. The process has four
distinct phases:
Steps in Entrepreneurial Process contd…
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Identification and evaluation of the
opportunity
Development of the business plan
Determination of the required
resources
Management of the resulting
enterprise
Steps in Entrepreneurial Process
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Opportunity identification and evaluation is a very
difficult task.
Most good business opportunities do not suddenly
appear, but rather result from an entrepreneur’s
alertness to possibilities, or in some case, the
establishment of mechanisms that identify potential
opportunities.
Identify and Evaluate the Opportunity
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The assessment of the opportunity requires answering the following questions:
• What market need does it fill?• What personal observations have you
experienced or recorded with regard to that market need?
• What social condition underlies this market need?
• What market research data can be marshaled to describe this market need?
contd…
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What patents might be available to fulfill this
need?
What competition exists in this market? How
would you describe the behavior of this
competition?
What does the international market look like?
What does the international competition look like?
Where is the money to be made in this activity?
contd…
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A good business plan must be developed in order
to exploit the defined opportunity.
This is a very time-consuming phase of the
entrepreneurial process. An entrepreneur usually
has not prepared a business plan before and does
not have the resources available to do a good job.
Developing a Business Plan
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A good business plan is essential to developing
the opportunity and determining the resources
required, obtaining those resources, and
successfully managing the resulting venture.
Developing a Business Plan contd…
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The resources needed for addressing the
opportunity must also be determined. This
process starts with an appraisal of the
entrepreneur’s present resources.
Any resources that are critical need to be
differentiated from those that are just helpful.
Determine the Resources Required
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Care must be taken not to underestimate the
amount of variety of resources needed. The
downside risks associated with insufficient or
inappropriate resources should also be assessed.
Acquiring the needed resources in a timely manner
while giving up as little control as possible is the
next step in the entrepreneurial process
Determine the Resources Required contd…
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An entrepreneur should strive to maintain as
large an ownership position as possible,
particularly in the start-up stage.
Alternative suppliers of these resources, along
with their needs and desires, need to be
identified.
Determine the Resources Required contd…
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After resources are acquired, the entrepreneur
must use them to implement the business plan.
The operational problems of the growing
enterprise must also be examined.
This involves implementing a management style
and structure, as well as determining the key
variables for success.
Manage the Enterprise
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A control system must be established, so that
any problem areas can be quickly identified and
resolved.
Some entrepreneurs have difficulty managing
and growing the venture they created.
Manage the Enterprise contd…
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Role of Entrepreneurship in Economic Development
The entrepreneur who implements ‘new
combinations of means of production' plays a crucial
role in disturbing the status quo through innovation –
or ‘creative destruction’ – and there by becomes an
agent of change.
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1. Increase opportunities for employment (comprising various competitive skill sets);
2. Additional wealth creation;
3. Introduction and dissemination of new methods and technology; and
4. Overall economic growth.
As such, the ‘dynamic equilibrium’ achieved by a
constantly innovating entrepreneur could generate
conditions for:
Contd…
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• Difficulties of access to new technologies or the
inability to adapt to local conditions
• Inability to access private and public
• procurement opportunities
• Non-availability of affordable technical and
managerial consultancy
Entrepreneurship Barriers
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• Educational levels including computer competency
• Inability to conduct Market research
Entrepreneurship Barriers contd…
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1. Market Contacts
2. Local Incubator Companies
3. Capable Local Manpower
4. Technical Education &
Support
5. Supplier Assistance
& Credit
6. Local Venture Capitalists
7. Venture – Savvy Bankers
8. Capable Local Advisors
9. Entrepreneurial Education
10.Successful Role Models
A. Lack of Viable Concept
B. Lack of Market Familiarity
C. Lack of Technical Skills
D. Lack of Seed Capital
E. Lack of Business Knowhow
F. Complacency, Nomotivation
G. Social Stigma
H. Job “Lock-ins”, “Golden
Handcuffs”
I. Time Pressures, Distractions
J. Legal Constraints, Regulation,
Red Tape
K. Protectionism, Monompoly
L. Patent Inhibitions
Personal Pushes
Personal Pushes Venture
Environmental Helps Barriers
Barriers to Entrepreneurship
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Entrepreneurship in India
Entrepreneurship has been ‘embedded in Indian
genius and is part of its tradition. To quote the
renowned economist, T.N.Srinivasan, ‘Indian has
been entrepreneurial society… we had the
entrepreneurial skill but suppressed it for too long
time…and now it is thriving.
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Entrepreneurship in India occurs in ‘far more
encompassing and far reaching ways than in
developed countries. And could therefore be far more
complex, ‘for there is so much more that needs to be
done’.
Entrepreneurship in India contd…
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Is India a right place to start a startup? Following are
few interesting observations:
1. People: India is a land of technologists. It is the
best place for techies with similar interests to
combine their skills and innovate than in any
other countries.
2. Funding: Indian startups can survive for much
longer time than in any other countries looking
at the limited amount of cash requirement for
running business here.
contd…
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It is required to create right environment to create
successful business builders in India. To do this India
should be focusing on following areas:
1. Create the right environment for success2. Ensure that entrepreneurs have access to the
right skills3. Ensure that entrepreneurs have access to
“smart” capital:4. Enable networking and exchange:
contd…
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This case is about James Dyson (Dyson), a UK-
based engineer and founder of Dyson Appliances
Ltd (DAL), best known as the inventor of the bag
less vacuum cleaner. With sales of over £514.7
million and a presence in 45 countries worldwide as
of 2007, DAL had emerged as the market leader in
the vacuum cleaner market in UK as well as the
USA.
CASE STUDY 1
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Analysts noted that Dyson's journey from launching the award-winning Ballbarrow (a gardening tool) in the 1970s to building one of the most successful multinational brands (i.e. the vacuum cleaners that are called Dysons) in the 2000s had been anything but easy.There were plenty of challenging moments that punctuated his career, be it in the initial struggles to get funding for his venture or the patent litigation involving a major rival, which came much later.
contd…
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Despite all the problems, Dyson managed to build
DAL into a market leader in a highly competitive
industry dominated by multinational companies.
While analysts hailed him as a great entrepreneur
and praised his business acumen and approach
towards innovation, Dyson also earned many laurels
including receiving the knighthood for his services to
the business world on December 2006.
contd…
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Experts felt that Dyson was not only a great
inventor but had also shown sound business
acumen which helped him build DAL from the
ground up to a global company. However, he was
also criticized for shifting the company's production
base to Malaysia in 2002. Union leaders alleged
that this move had affected around 800 workers in
the already waning manufacturing industry in the
UK.
contd…
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Issues:• Understand the personality traits of an
entrepreneur from the life and work of James Dyson.
• Identify the benefits and challenges faced by an entrepreneurial venture with regard to managing its business growth and sustaining its innovation.
• Understand the leadership and management style of James Dyson and his contribution to the success of Dyson Appliances Ltd.
• Appreciate the sources of inspiration for an entrepreneur in the consumer appliances industry.
contd…
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Sam Walton, the founder of Wal-Mart, grew up poor
in a farm community in rural Missouri during the Great
Depression. The poverty he experienced while
growing up taught him the value of money and to
persevere.
CASE STUDY 2SAM WALTON 1918-1992
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After attending the University of Missouri, he immediately worked for J.C. Penny where he got his first taste of retailing. He served in World War II, after which he became a successful franchiser of Ben Franklin five-and-dime stores. In 1962, he had the idea of opening bigger stores, sticking to rural areas, keeping costs low and discounting heavily. The management disagreed with his vision. Undaunted, Walton pursued his vision, founded Wal-Mart and started a retailing success story. When Walton died in 1992, the family's net worth approached $25 billion.
CASE STUDY 2 contd…
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Today, Wal-Mart is the world's #1 retailer, with
more than 4,150 stores, including discount stores,
combination discount and grocery stores, and
membership-only warehouse stores (Sam's Club).
Learn Walton's winning formula for business.
contd…
Rule 1: Commit to your business
Rule 2: Share your profits with all your associates,
and treat them as partners
Rule 3: Motivate your partners
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Rule 4: Communicate everything you possibly can
to your partners
Rule 5: Appreciate everything your associates do
for the business
Rule 6: Celebrate your success
Rule 7: Listen to everyone in your company and
figure out ways to get them talking
contd…
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Rule 8: Exceed your customer's expectations
Rule 9: Control your expenses better than your
competition
Rule 10: Swim upstream
contd…
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References
• Principles of Management-P C Tripathi, P N
Reddy; TMH
• Management-Stephen Robbins; PHI
• Management - VSP Rao, V H Krishna; Excel
• Essentials of Management-Koontz, Weihrich,
TMH
• Entrepreneurship and Economic Development,
Kilby, Peter (1971), New York Press.
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References
• Innovation and Entrepreneurship, Drucker, Peter
F (1985) New York.
• The Achieving Society, McClelland. D.C. (1961),
New York Free Press.