Chapter 7The Ethnic Theory ofPlane Crashes

Patrick Farrell, Nick MillerRaegan Kobbe, Xavier Munoz

Avianca Flight 052- Thursday January 25, 1990- Colombia → New York- Laureano Caviedes/Mauricio Klotz- 203 flights delayed for inclement weather- Held by ATC three times on way

Avianca Flight 052 (Cont.)

- Delays in air:- 19 minutes - Norfolk, Virginia- 29 minutes - Atlantic City- 29 minutes - Kennedy Airport

- Final descent- Wind shear- Auto-pilot malfunctioning- Go around → engines blown → crashed

- 73/158 dead

Korea Flight 801- August 5th, 1997- From Kimpo International Airport in South

Korea to Guam- Experience of Flight Captain

- 8,900 hours of flight time- 3,200 hours in jumbo jets- Had flown to Guam eight times before- Flight safety award- In excellent health

Korea Flight 801- Took off at about 10:30 p.m- Began its descent at 1:30 a.m- Raining; couldn’t see the runway- Suggested a “missed approach”- “Go around”...”GO AROUND”- At 1:42 a.m, crashed into Nimitz Hill- 228/256 (89%) dead

Nimitz Hill

Korea Flight 801- United Airlines (American Carriers) -

1988-89 = .27 planes per million- Korean Air (Korean Carriers) -

1988-89 = 4.79 per millionPage 180-181

Air Florida Flight 90- 1982 just outside Washington D.C.- Inadequate communication between two pilots- False Security• "Lets check those wing tops again since we've been sitting here a while"

Air Florida Flight 90 - Solution: If the co pilot/ officer just told the pilot to defrost the wings instead the crash

would have never happened, the sense of mis-communication occurs because the co pilot felt

as though he knew better - Rushed the situation --> failed to react

properly to ice --> downfall

Important Ideas - Mitigated Speech – any attempt to downplay or sugar coat the meaning of what is being said

- Was the difference in the Air Florida crash (page 197)

- Crew Resource Management (197) - Ratwatte “if you see someone doing something stupid speak up" (page 198)

Important Ideas - Power Distance Index – concerned with attitudes toward hierarchy (authority) (204)

- Low PDI plane is flown by two equals- High PDI captain is leader

- Korean Flight: pilot makes error --> co-pilot doesn't try to correct him - Once Korea found cultural problem --> fixed recent struggle of losing planes

Why This Chapter Was Included

- Shows that without proper communication you will crash and burn

- Shows that one of the secrets for success is communication