COLLEGE OF INFORMATION TECHNOLOGDIVINE WORD COLLEGE OF VIGANVIGAN CITY

CHAPTER IINTRODUCTION

Project Context

Today, man is living in an age where computers rule and

this domination has led to man’s easier way of living. This basic

fact made the present environment where the essential resource

among business institutions is the computer. Computers have

affected every aspect of man’s day-to-day life, in terms of

education, office work, accounting, business, communication,

shopping, and data storage among others. The present global age

is the consequence of the computer age.

One of the biggest benefits of computers in the workplace is

the enhanced communication they provide, convenient way of

storing and retrieving information fast, can print out stuff

repeatedly unlike a typewriter, can connect and synchronize data

with another computer. Man can do backup of his data in one

click, increases mental processes rather than physical, coordinate

work easily through the Internet, sends mail more expeditious

and safer; share stuff to other people, can make document that

only the user can read and access, and keep the documents

confidential.

Computers have invaded people’s lives, be it on social or

business scale. From the time they were invented to now,

computers have given the world a great boost in advancements of

technologies and businesses. Imagine if man did not have

computers, he wouldn’t even be reading this article now. Along

with computers, Internet has aided to the developments in

COLLEGE OF INFORMATION TECHNOLOGYDIVINE WORD COLLEGE OF VIGANVIGAN CITY

technology. One probably cannot think of a day when he did not

make use of some form of computer technology.

Most of the things that people have are the products of

technology. All the gadgets that people are using today were

created through the aid of it.

They have tremendously reduced manpower because with

technology, activities are carried out faster; there is efficiency

and the number of manpower that needs to be employed is

reduced and, thus, making the companies benefit more in terms

of profits. Thinking about life without computers seems simply

impossible now.

The advantages of information systems in business today

include the fact that information systems have significantly

transformed the way business is conducted. In today's society, it

would be pretty difficult to find an organization that does not use

some form of technology, automation or information system to

help run its operational and daily transactional processes. Most

common types of information systems used in business

organizations are electronic and mobile commerce systems,

transaction processing systems, management information

systems and decision support systems. Information systems are

so important for business today because of its operational

excellence, new products, services, and business models,

customer and supplier intimacy, improved decision making,

competitive advantage and survival. Here are the top advantages

of using information systems in business: increased productivity,

less redundancy and better data integrity, increased efficiency

streamlining of processes, and better profitability levels. On the

other hand, the key is to think of the organization's mission,

2

COLLEGE OF INFORMATION TECHNOLOGYDIVINE WORD COLLEGE OF VIGANVIGAN CITY

objectives and overall business plan and ensure the implemented

information system meets these goals. With proper planning a

company can simultaneously maximize profit while decreasing

overhead costs.

Meanwhile, Ireene’s Cake Shop is a sole proprietorship

business which is owned by Mrs. Ireene Arde. Torres. The

business started nearly 2001. From that moment of time the

business blossomed inside the home of Mrs. Torres. She actually

made the products inside their home, located in Cabalangegan,

Vigan City, Ilocos Sur. This business created cakes like birthday

cakes, wedding cakes, christening cakes and other products like

cream pop, pineapple delight, krema de fruta, etc.

The problems encountered in the Ireene’s Cake Shop are

the following:

Customer’s names are hard to find.

Lack of brochures which are expensive on the part of the

business handler.

Unpaid orders and balances aren’t easily determined.

Business site is not located in the city proper.

Conflict of information given by the customer.

Different orders are listed in a notebook which gives burden

to the part of the owner to check them. Expensive brochures

which cover different cake types and designs should be provided

for different customers to help them in deciding what products

they are looking, but due the expensiveness of the said material,

the owner only has few of it. Unpaid orders and balances are

sometimes not determined correctly. Business location is not

thoroughly visible in the map which also means that it is not

inside the city proper that sometimes leads to customer loss.

3

COLLEGE OF INFORMATION TECHNOLOGYDIVINE WORD COLLEGE OF VIGANVIGAN CITY

Some orders are from people abroad who want to give a birthday

cake to their nieces/nephews or even their children that

sometimes lead to a conflict of information because their relatives

in the vicinity want other cake designs.

The developed system supplement benefits which help the

business retrieve different orders and precise records like order

dates, customer’s name, paid and unpaid balances, and the

courier address. A secured account would be provided to the user

and the customer separately. The system would counter the loss

of information, thus gives accurate and reliable records for the

transactions and that conflict of information given by the

customer is avoided and it would be faster than the manual

process.

Figure 1Data Flow Diagram of the Manual Ordering System

of Ireene’s Cake Shop

1. The customers order product to Ireene’s Cake shop. They

select different cake designs from the brochure provided by the

4

COLLEGE OF INFORMATION TECHNOLOGYDIVINE WORD COLLEGE OF VIGANVIGAN CITY

said shop. 2. The customers need to provide some information

like name and age of the celebrator and they get the worth of the

product ordered. 3. Different payment options are provided to the

customer like “Pay as you order”, or “Cash on Delivery”. 4.

Delivery details should be acquired if the ordered cake is for

delivery or for pick up. 5. The receipt would be provided to the

customers after the transaction is completely done.

Figure 2Project Locale of Ireene’s Cake Shop

Online Ordering System

5

COLLEGE OF INFORMATION TECHNOLOGYDIVINE WORD COLLEGE OF VIGANVIGAN CITY

The Ireene’s Cake Shop is located in Brgy. Cabalangegan,

Vigan City, Ilocos Sur near Merly’s Sari-Sari store, and

Cabalangegan Day Care Center.

Figure 3The Organizational Structure of

Ireene’s Cake Shop

OwnerIreene Arde. Torres

Customers

Co-OwnerIvyn Arde. Torres

6

COLLEGE OF INFORMATION TECHNOLOGYDIVINE WORD COLLEGE OF VIGANVIGAN CITY

The owner of Ireene’s Cake Shop who handles ordered

cakes, is also the one who makes the cakes. Ordered cake details

are provided by the Co-owner who would serve as the

administrator of the developed system and who would monitor

orders from the customers coming from different areas of the

world and is liable for any information needed to accomplish the

ordered product. Lastly, the customers are the one who order

cakes and each customer is provided with an account in the

system for ordering.