chapter ten supervision, coaching, and consultation
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Career Counseling: Foundations, Perspectives, and Applications edited by David Capuzzi and Mark Stauffer. Chapter Ten Supervision, Coaching, and Consultation. Laura R. Simpson Matthew V. Glowiak. Variables Considered in Career-Path Decision. Job-related variables - PowerPoint PPT PresentationTRANSCRIPT
Chapter TenChapter Ten Supervision, Coaching, and Supervision, Coaching, and
ConsultationConsultation
Laura R. SimpsonMatthew V. Glowiak
Career Counseling: Foundations, Perspectives, and Applications edited by David Capuzzi and Mark Stauffer
Variables Considered in Variables Considered in Career-Path DecisionCareer-Path Decision
Job-related variables (e.g., availability, pay, location)
Diversity and discrimination• Persons of color• Women• Persons with disability• Religious/spiritual
ConsultingConsulting
Occurs within the hierarchical relationship
Consultation provides an indirect service to a client or group for whom the helping intervention is intended.
Consulting (cont.)Consulting (cont.)
Characteristics of Consultants• Expert• Capable• Complimentary• A need exists that cannot be met by
the individual or organization
Models of ConsultationModels of Consultation
Triadic ModelTriad is made up of a consultant, a
consultee, and the consultee’s client.
Models of Consultation (cont.)Models of Consultation (cont.)
Four functions of Consultation1. Provision Mode 2. Prescriptive Mode 3. Collaboration Mode4. Mediation Mode
Kurpious (1978) and Kurpious and Fuqua (1993)
Blocher’s (1987) seven models of consultation
1. Triadic consultation 2. Technical consultation3. Collaborative consultation4. Facilitative consultation
Models of Consultation (cont.)Models of Consultation (cont.)
Blocher’s (1987) seven models of consultation (continued)
5. Mental Health consultation6. Behavioral consultation7. Process consultation
Models of Consultation (cont.)Models of Consultation (cont.)
Consultative RelationshipConsultative Relationship
The consultative relationship is distinct from other relationships between counselor and client.
The consultant’s role is an advising or enhancing one, not a supervisory one.
Ethical and Legal Concerns of Ethical and Legal Concerns of ConsultationConsultation
Relationship issues Confidentiality Power Competence
CoachingCoachingCareer coaching is a relatively new practice that combines the concepts of:•career counseling•organizational consulting
•employee development
Coaching (cont.)Coaching (cont.)
“Job Counselor”The tasks of a career coach include facilitating continuity and change, clarifying core values and beliefs, identifying key social roles, tapping emerging developmental challenges, and developing a continuous learning agenda.
Coaching ModelsCoaching ModelsThree major arenas of coaching including1. Coaching for leadership, with focus on
leadership support 2. Coaching for development and success, with
emphasis on current or future assignments and opportunities
3. Coaching for performance, with focus on enhancement for current and future challenges
Price and Llevento (1999)
Coaching Models (cont.)Coaching Models (cont.)
Hershenson’s (1996) Model of Work Adjustment
Counseling model that is applicable to career coaching
Coaching RelationshipCoaching Relationship
• Less restricted by traditional boundaries
• Longer-term relationships
Ethical and Legal Concerns Ethical and Legal Concerns of Coachingof Coaching
• Training
• Cultural Competency
SupervisionSupervision
Supervision is important:• Clients well being• Ongoing professional development
of counselors• Counseling profession
SupervisionSupervisionPrimary functions of the supervisor: Monitoring and evaluating Instructing and advising Modeling Consulting Supporting and sharing
Models of SupervisionModels of Supervision Developmental Model Model Integrated Model
Orientation-Specific Model
Discrimination Model
Supervisory RelationshipSupervisory RelationshipIn the counseling relationship, the growth and welfare of the client is the primary concern. Similarly, in the supervisory relationship, the professional growth and welfare of the counselor is a major concern. However, while focusing on the counselor’s growth, this must be balanced with the protection of the client.
Supervisory Relationship Supervisory Relationship (cont.)(cont.)
• Evaluation
• Diversity Issues
Ethical and Legal Concerns Ethical and Legal Concerns SupervisionSupervision
Supervisory arrangements increase legal exposure and pose unique ethical challenges for the supervisor.
Many Roles in Many Roles in “Role Model” “Role Model”
Mentorship
Benefits of Mentorship
Career Development Facilitators (CDFs)
ReferencesReferencesBlotcher, D.H. (1987). The professional counselor. New York:
Macmillan.Hershenson, D.B. (1996). Work Adjustment: A neglected area
of career counseling [Electronic version]. Journal of Counseling and Development, 74(5), 442-449.
Kurpious, D.J. & Fuqua, D.R. (1993). Fundamental issues in defining consultation. Journal of Counseling and Development, 71, 598-600.
Price, D. & Llevento, J. (1999). License to sell: Professional Field Guide to Selling Skills & Market Trends. New York: Applied Business Communications.