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CHAPTER VTECHNICAL ASPECT

I. TECHNICAL DESCRIPTIONAfter determining the market size and area, service demand and growth, the potential and technical feasibility of the study must be analyzed. This stage deals with the equipments and services that will be needed in order to satisfy the market. The researchers estimate the total project cost and enumerate the major items of capital cost. The estimated cost of the project should be reasonably low as much as possible in order to regain the starting capital as soon as possible. The objectives of the technical aspect is to determine to what extent the project meets the technical soundness criteria, to illustrate the business size and lay out of the business and to determine the necessary equipments to be used in the operation of the business.

II. SERVICE DESCRIPTIONENVI Body Massage and Spa is engaged in body massage and spa services in Marulas, Valenzuela City. It will operate from 1:00 pm to 10:00 pm, Mondays to Sundays to accommodate the demands of the customers.

A. SERVICE FLOW CHART

FIGURE 24

OFFICER OF THE DAYCUSTOMER IS RELAXING FOR SOMETIMECUSTOMERSERVICE FLOW CHART

SERVICE IS PROVIDEDMASSAGE ROOM/ MASSAGE EQUIPMENTTHERAPIST OFFICER OF THE DAY/CASHIER

FEEDBACK IS TAKENPROVIDE REFRESHMENTS

BUSINESS CARD IS GIVEN FOR NEW CUSTOMER

Figure 24 shows the operational flow of the business. It starts when a customer comes in. The assigned officer of the day will greet and assist the customer to log in on the log book and choose the service that the customer will avail. After logging in, the customer will relax for some time. Then, the therapist will assist the customer and bring the latter to the massage room to avail of the availed massage or spa service. The therapist will provide refreshments for the customer. After finishing the massage, the customer will go back to the assigned cashier to pay and log out in the log book.

B. SERVICESHere are the activities and procedures in availing the services:

FIGURE 25SWEDISH MASSAGE

Swedish massage utilizes a variety of strokes and pressure techniques to enhance the flow of oxygen in the circulatory system and the release of toxins from the muscle and body. Through the use of light to medium pressure strokes and movements, a Swedish massage can help reduce stress, both physically and emotionally. The approximate time is 60 minutes for Php 239.99. (http://www.naturaltherapypages.com.au/massage/Swedish_Massage)

FIGURE 26SHIATSU MASSAGE(PindotSarap/PisilSarap)Filipino Version of Shiatsu

Shiatsu, also known as acupressure, is a finger pressure massage technique that is sometimes confused with acupuncture. It applies pressure with the thumbs, finger, and palms to specific areas of the client's body that have been determined during an assessment period prior to the massage session. The approximate time is 60 minutes for Php 239.99. (http://healing.about.com/cs/holistictherapies/a/shiatsu.htm)

FIGURE 27THAI MASSAGEThai massage is also called Thai yoga massage, because the therapist uses his or her hands, knees, legs, and feet to move you into a series of yoga-like stretches. Muscle compression, joint mobilization, and acupressure are also used during treatment. The approximate time is 60 minutes for Php239.99.(http://altmedicine.about.com/od/treatmentsmtoq/a/Thai_Massage.htm)FIGURE 28COMBINATION MASSAGE

The Combination Massagetreatment combining relaxation massage and deep tissue massage. We draw on our full range of massage techniques including Thai massage, Swedish massage, Reflexology, Indian head massage and a wide variety of techniques to create relaxation, to soothe your muscles and to invigorate your body. The approximate time is 60 minutes for Php 239.99. (http://www.genesis-health-beauty.com/combination-massage.html)

FIGURE 29FOOT & HAND MASSAGE

It is a specialty massage service which the therapist uses thumbs and finger manipulation and techniques applied to the clients hands and feet. The approximate time is 60 minutes for Php 169.99. (http://en.wikipedia.org/wiki/Reflexology)FIGURE 30INDIAN HEAD MASSAGE

Indian Head Massage is a form of relaxation massage that focuses on the face, head, neck, shoulders, upper back and upper arms which are important energy centers within the body. It is very relaxing and has a balancing effect on the recipient as it helps them to release stress and tension creating a sense of peace and well-being. The approximate time is 30 minutes for Php 109.99. (http://www.indianheadmassagecanada.com/whatis.html).FIGURE 31BACK MASSAGE

It helps relax and releases tight muscles, provides emotional and stress management, increases consciousness in the body and improves circulation of the blood and lymphatic drainage so that toxins are released. The massage uses smooth rhythmic stroking, using the whole hand, using the heal of the hand, using reinforced fingers, using the reinforced thumb, using the reinforced middle finger , forearms and using sustained pressure of the reinforced thumb. The approximate time is 60 minutes for Php 139.99. (http://opiumspa.com/spaabout-view/back-massage/)

FIGURE 32STONE MASSAGE

Hot stone massage is a variation on classic massage therapy. Heated smooth, flat stones are put on key points on our bodies. The massage therapist could also hold the stones and employ them to massage certain areas from the body. The approximate time is 90 minutes for Php369.99. (http://massage.sportsxfitness.com/hot-stone-massage-therapy-benefits/).FIGURE 33IONIC FOOT DETOX

An ionic foot detox can gently remove various toxins and impurities from your body through the bottom of your feet. As your feet soak in the warm water, your body will eliminate years worth of stored cellular waste, leaving you with a feeling of increase energy. The approximate time is 30 minutes for Php 339.99. (http://www.theriverhouse.com.au/main/practitioners/ionic-foot-detox.html)FIGURE 34EAR CANDLING

The heat, ingredients and vibration in the ear caused by the risingair within the candle (chimney effect) helps to gently massage the ear and promote secretion in the frontal and paranasal sinuses. This helps to regulate ear pressure, draw out impurities, stimulate peripheral blood flow and invigorate the immune system. The approximate time is 45 minutes for 239.99. (http://www.gingertreetherapies.co.uk/ear-candling/).FIGURE 35TRADITIONAL HILOT WITH VENTOSA CUPPING

Ventosa Cupping is a traditional Chinese form of massage that removes tissue congestion and muscles spasm also known to more Pinoys as lamig with the use of cups placed on various pressure points on the back. The approximate time is 90 minutes for Php 389.99. (http://lepetitparadistagaytay.com/services-and-packages/massage-treatments).FIGURE 36AROMA MASSAGE THERAPY

Aromatherapy treatments have both physiological and psychological effects. The combination of massage and the medicinal and therapeutic qualities of the essential oils (molecules both inhaled [aroma] and absorbed through the skin) can soothe, revitalize, uplift the spirit, encourage positive thinking and boost the immune system enabling the body to heal itself. The approximate time is 60 minutes for Php 309.99. (http://massagetherapy.co.uk/therapies-information/treatmentdescriptions/aromatherapy/)FIGURE 37FOOT SCRUB

Foot scrub exfoliates the dead cells, especially in the hairless areas of your feet. A good foot scrub should have one of these exfoliating agents - sea salt, brown sugar, Epsom salt, oatmeal. Foot scrubs makes the skin soft and supple, and makes it glow with health. The approximate time is 30 mins for Php239.99(http://en.over-blog.com/Types_of_foot_scrub-1228321786-art341581.html).FIGURE 38BODY SCRUB

A body scrub is a popular body treatment that is like a facial for the body. It exfoliates and hydrates your skin, leaving it smooth and soft.The exfoliation is usually followed by a shower and an application of body lotion. The approximate time is 60 min. for Php289.99 (http://spas.about.com/od/bodytreatments/a/spabodyscrubs.htm).FIGURE 39HOT SHOWER

Hot showers can relieve tension and soothe stiff muscles. If you have a powerful shower head, even better! Let the hot water work like a mini massage on your shoulders, neck, and back. Taking a hot shower can amp up your oxytocin levels and ease anxiety. Anyone working with stress can use more of the love hormone in their life! A hot shower also acts as a natural decongestant to relieve cold symptoms, since the hot steam moisturizes nasal passages. The approximate time is 30 minutes for Php49.99 (http://www.fitsugar.com/Cold-Showers-vs-Hot-Showers-Health-BenefitsBoth15021710

III. BUSINESS LOCATIONA. Vicinity MapFigure 40Vicinity Map of Valenzuela City

Source:https://www.google.com.ph/search?q=ZONING+MAP+OF+VALENZUELA+CITY

B. Floor PlanFigure 41ENVI Body Massage and Spa Floor Plan

Figure 41 show floor plan ofENVI Body Massage and Spa with 80 square meter.IV. MACHINES AND EQUIPMENTA. Spa machines and equipments

TABLE 30SPA MACHINE AND EQUIPMENTDESCRIPTIONFUNCTIONQUANTITYUNIT COSTCOST

CERAMIC AROMA OIL WARMERIt is used for the temperature to become hot and to smell the aroma of sweet soothing scents.7P599.00P4193.00

TOWEL WARMERIt is used in heating up towels to reduce moisture.2P5,600.00P11,200.00

IONIC FOOT DETOXIt is used in pain free way to detoxify your entire system and helps to get rid the body of toxic waste.4P16,800.00P67,200.00

STONE WARMERIt is used to ensure the stones are heated evenly and safely.3P3,060.17P9,180.51

MASSAGE BEDIt is used to position the client to receive a massage by giving them comfort.6P24,000.00P144,000.00

SPHYNOMANO- METER WITH STETOSCOPEIt is used to know whether the customer is in a well condition or not.1P1200.00P1,200.00

THERMOMETERIt is used to measure the temperature.3P200.00P600.00

FOOT SPA CHAIRIt used where customer relaxed while theyre having a foot spa.4P4,500.00P18,000.00

TOTALP255,573.51

A. OFFICE MACHINES AND EQUIPMENTTABLE 31OFFICE MACHINE AND EQUIPMNETDESCRIPTIONFUNCTIONQUANTITYUNIT COSTCOST

WATER DISPENSERIt is used to maintain the hot and cold water.2P3,500.00P7,500.00

FIRE EXTINGUISHERIt is used in case of emergency such as fire.2P550.00P1,100.00

CENTRALIZED AIRCONIt is used to have a cool temperature in the workplace.1P33,098.00P33,098.00

PRINTER WITH PHOTO COPY MACHINEIt is used for preparation of paper works.1P3,500.00P3,500.00

TELEPHONE WITH FAX MACHINEIt is used tohave fasttransactionandcommunication.2P3,950.00P7,900.00

CCTV CAMERAIt is used to stabilize the security of the place.4P1,900.00P7,600.00

COMPUTER SETIt is used to input the information pertaining to the business operation.2P6,000.00P12,000.00

Wi-Fi ROUTERIt is used to have an internet connection.1P600.00P600.00

CALCULATORIt is used to easily calculate the money.2P250.00P500.00

TELEVISIONIt is used for the customer to eased their borednesswhile waiting.1P4,000.00P4,000.00

CASH REGISTERIt is used to calculate and store the cash payments.1P4,500.00P4,500.00

SOUND SYSTEMIt is used for sound reinforcement.1P10,000.00P10,000.00

CASH VAULT

It is used to safely keep money and other important documents.2 pcs.P10,000.00P20,00.00

TOTAL P109,598.00

V. FURNITURE AND FIXTURESTABLE 32FURNITURE AND FIXTURESDESCRIPTIONFUNCTIONQUANTITYUNIT COSTCOST

EXECUTIVE CHAIRIt is used to seat comfortably.2 pcsP700.00/ pcP1,400.00

OFFICE TABLEIt is used in the business operation.2 setsP1,200.00/setP2,400.00

FILING CABINETIt is used to store paper documents.2P900.00P1,800.00

SOFAIt is used by the customer to seat while waiting.2 setsP8,500.00/setP17,000.00

LOCKERIt used to store their personal things safe.1P2,500.00P2,500.00

SMALL TABLE

It is used to put things such as magazines, newspaper, etc.6 pcs.P1,000.00/pcP6,000.00

MONOBLOCK CHAIRIt is used by the customers in the reception area while waiting.12pcs.P100.00/pc1,200.00

CABINETIt is used to place things in order to become organize and look clean.4pcsP600.00/pcP2,400.00

TOTALP46,300.00

VI. SUPPLIESA. Office Supplies

TABLE 33OFFICE SUPPLIESDESCRIPTIONFUNCTIONQUANTITYUNIT COSTCOST

BALLPENSIt is used in writing some information.1 BoxP12.00/boxP12.00

PENCILSIt is used in writing some information.1 Box (12 Pcs.)P20.00/boxP20.00

HIGHLIIGHTERSIt is used to highlight important information.10 pcsP7.00/pcP70.00

BOND PAPER

It is used in writing, photocopying and printing.1 rimP52.00/pcP52.00

CLEAR BOOKIt is used to organize paper works in order.5 pcsP16.60/pcP83.00

FOLDERIt is used to put papers in different folder with its different type

10 pcsP4.00/pcP40.00

INDEX CARDIt is used to make a to-do list and create a quick reminder.1 packP10.50/packP10.50

EXPANDBLE ENVELOPEIt uses to organize all the papers and any documents.10pcsP 13.60/pcP136.00

RECORD BOOKIt is used to record all the information that is important.4 pcsP22.96/pcP91.84

MARKERIt is used to write a to-do list for the everyday plan and to write an information.1 boxP36.50/boxP36.50

SCISSORSIt is used to cut a paper.5 pcsP10.00/pcP50.00

BLANK DISCIt is used to save a video or a slideshow.1 packP650.00/packP650.00

FOLD BACK CLIPSIt is used to grips hard to hold paper.1 boxP40.75/boxP40.75

GLUEIt is used to sticks or fasten.3 pcsP25.00/pcP75.00

CORRECTION TAPEIt is used to erase the error or wrong information.5 pcsP15.00/pcP75.00

PUNCHERIt is used to punch holes in paper.2 pcs.P350.00/pcP700.00

PAPER CLIPSIt is used to hold sheets of paper together.1 boxP17.00/boxP17.00

PUSH PINIt is used to fasten items to a wall or board for various purposes.1 boxP25.00/boxP25.00

SHARPENERIt is a devised used in sharpening pencils writing point.3pcsP15.00/pcP45.00

STAPLER AND STAPLER WIREIt is to join sheets of paper.1boxP54.75/boxP54.75

TOTALP1,601.34

B. SANITARY SUPPLIESTABLE 34SANITARY SUPPLIESDESCRIPTIONFUNCTIONQUANTITYUNIT COSTCOST

BROOM AND DUSTPANIt is used to clean the dirt in the floor.1setP 250.00/setP250.00

BRUSHIt is used to brush lightly dust.1pcP 150.22/pcP150.22

CLEANING MATERIALSIt is used is clean the bacteria.1 boxP 1,414.64/boxP1,414.64

GLOVESIt is used to cover the hands while cleaning.1 packP 250.00/boxP250.00

MOPIt is used to soak up liquid, for cleaning floors.4 pcsP 250.00/pcP1,000.00

TOILET PUMPIt is used to release stoppages in plumbing.2 pcs.P 17.20/pcP34.40

TRASH BINIt is used in temporarily storing waste.4 pcsP 349.66/pcP1,398.64

DOOR MATIt is used to scrub the shoes of the people who may enter the spa.5 pcsP 170.00/pcP850.00

TOTAL P5,348.17

C. SPA SUPPLIESTABLE 35SPA SUPPLIESDESCRIPTIONFUNCTIONQUANTITYUNIT COSTCOST

SCENTED CANDLESIt is used as inhalation by uplifting and to relieve stress.4 boxes (12 pcs)P780.00/boxP3,120.00

MASSAGE OILIt is used to lubricate the skin while performing a massage.4 boxesP617.56/boxP2,470.24

HERBAL FOOT AND BODY SCRUBIt is used to remove dead skin cells from the body.2 boxesP703.00/boxP 1,406.00

SHAMPOOIt is used to remove the oils, dirt and other contaminant in hair.2 boxesP1000.00/boxP2,000.00

BATH SOAPIt is used for bathing and cleaning the body.2 boxesP2,400.00/boxP4,800.00

CONDITIONERIt used to condition human hair.2 boxesP2,400.00/boxP4,800.00

HAIR TURBANIt is used to cover and fix the hair.2 boxesP1,005.72/boxP2,011.44

MASSAGE GLOVESIt is used to protect the hands.2 boxesP1,420.00/boxP2,840.00

TOWELIt is used for drying or wiping.4dozenP3,600.00/dozenP14,400.00

DISPOSAL UNDIESIt is used by the clients to make them feel comfortable.100 Pcs.P7.00/pcP700.00

ROBEIt is used to cover the body.2 dozensP4,800.00/dozenP9,600.00

TISSUEIt is used to wipe, absorb and clean the skin.4 boxesP40.00/boxP160.00

COTTON BALLSIt is used for applying cleaners, lotions and oils on small areas of the skin.2 boxesP55.00/boxP110.00

SLIPPERIt is used to wear by the clients inside the massage room.2 dozen.P156.00/dozenP312.00

MASSAGE SHEETSIt is used to feel comfortable and warm.12 setsP1,764.00/setP 21,168.00

BASALT STONEIt is used during the hot stone massage.4 setsP880.90/setP3,523.60

BEESWAX-EAR-CANDLEIt is used to remove unwanted impurities such as dirt and bee body parts.2 setsP397.00/setP794.00

VENTOSA CUPPINGIt is used to nourished muscles and the skin.4 setsP299.00/setP1,196.00

COTTON MATIt is used to absorb wet.2dozensP485.00/dozensP970.00

ALCOHOLIt is used to ensure the skin germ protection.12 bottlesP170.00/bottleP2,040.00

FIRST AID KITIt is used in case of emergency.2 setsP600.00/setP1,200.00

PILLOWSIt is used to support the head and other parts of the body.12 pcsP300.00/pc.P3,600.00

BLANKETIt is used as a covering for warmth, especially on bed.12 pcsP150/pc.P1,800.00

FOOT MASKIt is used for foot treatment that allows the skin to peel naturally and gives perfectly smooth feet.1 boxP700/boxP700.00

FACIAL TISSUEIt is used as an alternative for cloth handkerchiefsto wipe the face.1 dozenP16.42/pc.P197.04

SPATULAIt is used to scoop and mix mud, scrubs and creams.4 pcs.P40.00/pc.P160.00

CALLUS REMOVERIt is used to remove corns and calluses.4 pcs.P299.00P1,196.00

TOTAL P89,641.89

TOTAL COST P445,361.57

VII. UTILITIES

A. ElectricityElectricity is one of the primary requirements of spa, or any other kind of business. ENVI Body Massage and Spa needs electricity for the proper and smooth process of its business, specificallytoentertain customers with the use of music and television while the customer is waiting for their turn. Also, to set the atmosphere of the spa by having proper lightning and ambiance. Electricity will be provided by Manila Electric Company (MERALCO).B. Water SupplyENVI Body Massage and Spa needs an adequate water supply for the use of customer to take a shower after the massage or spa.Water is also needed in order to perform the duty and task of the employees such as cleaning the equipment, mirrors and mopping the floors. Water supply is provided by MAYNILAD.C. TelecommunicationTelecommunication is the exchange of information over significant distances by electronic means. ENVI Body Massage and Spa needs telecommunication in order to convey information, for having a fast transaction pertaining to the customers feedback, complain,suggestion, recommendation and reservation. Telecommunication will be provided by Philippine Long Distance Telecommunication (PLDT).

VIII. WASTE MANAGEMENT DISPOSALThe priority of the business owners are the customers. The management would like to maintain cleanliness in all areas of the facility. The employees of ENVI Body Massage and Spa are needed to comply with the set of standards in cleanliness specifically with the proper disposal of waste. ENVI Body Massage and Spa provides three (3) trash bins in the reception area, waiting area and in the office with cover and proper label for segregation. The garbage will be collected per day by the garbage collector in the community. This kind of system will be continually observed in the business day to day operation.

Table 36Initial InvestmentCurrent Assets

SuppliesP91,243.23

Cleaning Tools5,348.17

Non-Current Assets

Spa Equipment255,573.51

Office Equipment109,598.00

Fixtures and Furnitures46,300.00

Leasehold Improvement500,000.00

Pre-Operating Costs

Organizational Expense 436,800.00

Commission Expense 346,331.75

Electricity11,200.00

Water6,945.00

Communication12,500.50

Rent25,000.00

Salaries Expense187,200.00

TOTAL2,034,040.16

Cash Reserve for Operation1,565,959.84

Partners Capital3,500,000.00

Bank Loan100,000.00

TOTAL INITIAL INVESTMENT3,600,000.00

Table 36 shows the costs for current assets, non-current assets and pre-operating costs. The initial investment of ENVI Body Massage and Spa is P3,600,000.00 and the total cost is P2,034,040.16.

SUMMARY OF TECHNICAL ASPECTTechnical aspect discusses the services and equipment needed in the operation of the business to satisfy the market. It will operate from 1:00 pm to 10:00 pm, Mondays to Sundays. It also shows the vicinity map of Valenzuela City where the business will be established. The floor plan is needed to determine the size of the whole establishment. The service flow chart shows how the customer will be accommodated from the time he or she enters the establishments until he or she leaves.The technical aspect also shows the necessary office equipment, furniture and fixtures, the office and sanitary supplies, the utilities needed for the operation of the business. It also shows the waste management disposal of the business to help not just the cleanliness of the community but also the environment.