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1. 2. 3. 4. 2 5. 6.

7.

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404 :

15

1.

(Supplier) (Supply chain) (Supply ChainManagement: SCM)

(Up stream source) (Down stream

customers)

1.11) (Suppliers)

2) (Manufacturers)

3) (Distribution centers)

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406 :

1.4) (Needed equipment)

2) (Product or Service design)

2.1) (High function)

(Low function)

2.2)

2.3)

2.4)

2.5)

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2.6)

2.7)

2.8)

(Recycle)2.9)

3) (Manufacturing) 3 (Input)(Productionprocess) (Output)3 (Planning) (Operation) (Control) (Feedbackinformation)

4) (Marketing and Distribution)

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408 :

4.1) (Products)(Profit Oriented Objectives) (Sales Oriented Objectives) (Stabilize Price Objectives)

4.2) (Place or Distribution) (Direct channel) (Middle man)

4.3)

(Promotion)

5) (Customer service and Warranty)

15.2

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,

15.2

1.3

1) (Procurement activities)

2) (Transportation activities)

3)

(Production activities)

4) (Storage activities)

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410 :

5) (Distribution activities)

2.

2.1

4

2.1.1 (Introduction Stage)

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: 411

2.1.2 (Growth Stage)

2.1.3 (Maturity Stage)

1)

2)

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412 :

2.1.4 (Decline Stage)

2

1)

2)

4 15.3

Introduction

stage

Growth stage Maturity stage Decline stage

15.3

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15.4

Introduction

stage

Growth stage Maturity stage Decline stage

Introduction

stage

Growth stage Maturity stage Decline stage

Introduction

stage

15.4

2.2

2.2.1

= /

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414 :

15.1 2554500,000 20,000

25,000 = 500,000/20,000

= 25 = 500,000/25,000

= 20

2.2.2

15.215.1 2554 1,000,000 200,000

= 1,000,000/200,000= 5

20 (25 ) 5 25,000(20,000 ) 200,000

2.2.3

15.315.1 15.22554 2555400,000 80,000

= 400,000/80,000= 5

5 51,000,000 400,000 200,000 80,000

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2.2.4

15.4100

2 16,150,000 665,000 66,500,000

1 2

()

()

()

()

()

()

()

()

2,000,000 1,000 100,000 2,000.00 500,000 51,000 5,100,000 9.80 1,500,000 1,000 100,000 1,500.00 500,000 51,000 5,100,000 9.80 1,750,000 3,000 300,000 583.33 200,000 50,000 5,000,000 4.00 1,750,000 5,000 500,000 350.00 200,000 49,000 4,900,000 4.08 1,500,000 20,000 2,000,000 75.00 200,000 47,000 4,700,000 4.26 1,500,000 25,000 2,500,000 60.00 200,000 40,000 4,000,000 5.00 1,000,000 35,000 3,500,000 28.57 200,000 20,000 2,000,000 10.00 750,000 41,000 4,100,000 18.29 150,000 10,000 1,000,000 15.00 600,000 43,000 4,300,000 13.95 100,000 8,000 800,000 12.50 550,000 50,000 5,000,000 11.00 0 7,500 750,000 n/a 500,000 52,000 5,200,000 9.62 0 2,000 200,000 n/a 500,000 53,000 5,300,000 9.43 0 500 50,000 n/a

15.5

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416 :

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

Introduction

stage

Growth stage Maturity stage Decline stage

(

)

()()

1 2

15.5

1 1 1 2 2

3. ""

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: 417

3.1

2

3.1.1 (Direct quality costs)

3

1) (Prevention cost)

1.1) (Procedure)

1.2) (Reliability

engineering) 1.3)

1.4)

()1.5)

1.6)

(Supplier) (Audit)1.7)

2) (Appraisal cost)

2.1)

2.2)

2.3)

2.4) 2.5)

2.6)

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418 :

2.7)

2.8) (Degradation)

3) (Failure cost)

2

3.1) (Internal failure cost)

3.1.1) (Spoilage)

3.1.2) (Rework)

3.1.3) (Failure analysis)

3.1.4) (Supplier)

3.1.5)

3.1.6)

3.1.7)

3.1.8)

3.1.9)

3.1.10)

3.1.11) (Downgrading)

3.1.12)

3.1.13)

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3.1.14)

3.1.15)

3.2) (External failure cost)

3.2.1)

3.2.2) (Installation)

3.2.3)

3.2.4)

3.2.5)

15.5 3 7

1 35,000 1,500 1,200 2,700 40,000 11,000 51,000 53,700

2 30,000 2,000 2,900 4,900 29,000 10,000 39,000 43,900

3 25,000 2,500 3,300 5,800 20,000 10,000 30,000 35,800

4 20,000 5,000 5,000 10,000 9,000 9,000 18,000 28,000

5 15,000 7,500 7,300 14,800 7,800 7,500 16,400 31,200

6 10,000 8,500 9,600 18,100 6,600 7,000 16,000 34,100

7 5,000 14,000 12,700 26,700 5,500 6,500 15,500 42,200

15.6

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420 :

(

)

()()

()

-

10,000

20,000

30,000

40,000

50,000

60,000

1 2 3 4 5 6 735,000 30,000 25,000 15,000 10,000 5,000

20,000

10,000

20,000

30,000

40,000

50,000

60,000

15.6

3.1.2 (Indirect quality costs)

3 1)

2)

3)

15.6 15.5

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1 35,000 2,700 51,000 53,700 64,000 117,700

2 30,000 4,900 39,000 43,900 55,000 98,900

3 25,000 5,800 30,000 35,800 35,000 70,800

4 20,000 10,000 18,000 28,000 22,000 50,000

5 15,000 14,800 16,400 31,200 20,500 51,700

6 10,000 18,100 16,000 34,100 19,000 53,100

7 5,000 26,700 15,500 42,200 18,500 60,700

15.7

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

1 2 3 4 5 6 7

()

()()()

35,000 30,000 25,000 20,000 15,000 10,000 5,000

20,000

40,000

60,000

80,000

100,000

120,000

140,000

15.6

3.2

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422 :

1)

20

2)

3)

4)

5)

6)

7)