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  • 8/12/2019 Charities USA Fall 2013: Reaching Out to Military Families & Veterans

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    SOCIALVENTURE

    BOOTCAMPANNUALGATHERING

    HIGHLIGHTS

    THE MAGAZINE OF CATHOLIC CHARITIES USA FALL 2013 VOLUME 40 NUMBER 4

    FLOODSIN COLORADO

    REACHING OUT TOMILITARYFAMILIES

    & VETERANS

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    Youre missing out...if youre missing

    THE MAGAZINE OF CATHOLIC CHARITIES USA

    Feature articles on the work of Catholic Charities

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    Updates on CCUSAs legislative and policy work

    News from CCUSA and member agencies

    And so much more!

    Charities USAis the quarterly magazine

    of Catholic Charities USA. In each issue,

    youll find:

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    Charities USA(ISSN 0364-0760) ispublished by Catholic Charities USA.

    dress all correspondence to the ManagingEditor. 2013 Catholic Charities USA,

    Alexandria, Virginia.

    Editorial and Business Office

    2050 Ballenger Avenue, Suite 400Alexandria, VA 22314

    l: 703-549-1390 fax:703-549-4183www.CatholicCharitiesUSA.orginfo@CatholicCharitiesUSA.org

    Publisher

    Rev. Larry Snyder

    Managing Editor

    Ruth Liljenquist

    Sr. Creative Director

    Sheena Lefaye Crews

    Contributing Writers

    Patricia ColeRuth Liljenquist

    Editorial Committee

    Jean BeilCandy Hill

    Kristan SchlichteJane Stenson

    c Charities USA is the national office for oneations largest social service networks. Members and institutions nationwide provide vital so-ices to over 10 million people in need, regard-heir religious, social, or economic backgrounds.

    Charities USA supports and enhances theits members by providing networking opportuni-ional advocacy, program development, trainingsulting, and financial benefits.

    Donate Now: 1-800-919-9338

    13

    22

    44

    6

    ContentsLAST ISSUE: SUMMER 2013

    7 Reaching Out to Military Families and Veterans

    8 Understanding Service in the Military

    Perspectives from Tree Catholic Charities Leaders Who Served

    13 Seven Years of Growing Hope for Homeless Veterans

    St. Leo Campus, Catholic Charities, Chicago

    15 Female Vets Blossom in a New Life

    Te Lotus Project for Female Veterans, Catholic Charities, Galveston-Houston

    16 Caring for the Heart and Mind

    Mental Health Services for Veterans, Catholic Charities, Rockville Centre

    17 A Friend for Children in Military Families

    Faithful Friends, Catholic Charities of ennessee

    18 Ready, Vet, Go!

    Supportive Services for Veteran Families, Catholic Charities, Camden

    22 Te Archdiocese of the Military Services

    A Welcoming Community for Catholic Service Members

    26 Building Bridges to Opportunity

    Catholic Charities USAs 2013 Annual Gathering

    30 Getting Your Social Venture in Shape

    CCUSA Launches Social Venture Boot Camp at Notre Dame

    Features

    5 Presidents Column

    34 Disaster Response

    36 CCUSA Update

    38 NewsNotes

    44 Providing Help. Creating Hope.

    Departments

    On each Memorial Day of my youth, my parents took me and my

    siblings to the cemetery near our home to attend a short ceremony in

    honor of the people who had served in our military and died defending

    our freedom. Tere was a speech, a gun salute, and a bugler who played

    aps, but the part of the ceremony that impacted me most was when the

    war mothers spoke a few words about the sons they had lost in Koreaand Vietnam. When they were finished, they gently tossed flowers into

    the canal that cut through the cemetery. We all stood and watched as the

    flowers floated away, a melancholy symbol of the young men whose lives

    had slipped away from their loved ones. At that ceremony, I first began

    to understand the sacrifices made in war.

    I understood more of the sacrifices of war through my uncle. He eagerly

    enlisted at age 17 to fight the enemy in World War II, and luckily

    survived, but he came home with tuberculosis, a cigarette habit, and a

    moral injury that would never let his soul rest. In the melee of his prison

    camps liberation, he shot and killed a German guardjust a boy, and it

    tormented him ever after. He wore the boys dogtags for years until they

    became too worn away to wear.

    Life went badly for my uncle after the war. He married and had two

    boys, but his marriage failed, and his children became estranged from

    him. He turned to alcohol and a lonely, solitary life. If it werent for the

    night job he managed to keep at a railyard, he would have been homeless.

    He developed emphysema and cirrhosis of the liver and died at age 64.

    I wish my uncle had had some supportive services to help him. I wish

    someone had helped him overcome the guilt he felt. I wish someone

    had helped him turn away from drinking and reconnect with his family.

    Te outcome of his life may have been very different, but as it was, he

    suffered alone, his life a sacrifice for freedom just as were the lives of the

    war mothers sons, just as were the losses suffered by parents, spouses,and children.

    Sacrifices will always have to be made to defend freedom, but with

    greater support from individuals, families, communities, and our nation

    as a whole, the sacrifices of those who serve should not have to be so

    many and so great. n

    Ruth Liljenquist, Managing Editor

    To comment on this issue, please write to Ruth Liljenquist

    at [email protected].

    Reaching Out to MilitaryFamilies and Veterans

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    When I worked at Catholic Charities in St. Paul

    and Minneapolis, I often visited our drop-inshelters and resource centers, where many of the

    win Cities homeless people would come for shelter, a warm

    meal, health care, and other services. During my visits, I had

    the opportunity to speak with the people there and learn of

    their circumstances.

    Many of the homeless were veterans, primarily of the

    Vietnam War. Because of injuries both physical and emo-

    tional, because of PSD, depression, and substance abuse,

    their lives had spiraled down into chronic homelessness.

    It was heartbreaking to see. Teir experiences in combat had

    so changed their lives that when they returned home from war,

    the life they came back to made no sense anymore. Tey felt

    disconnected from their families and had lost trust in people

    and the government, and the only place they felt safe was actu-

    ally on the streets. Over the years, many of them had become

    so incapacitated by their war experiences, their mental health

    problems, and their substance abuse that they couldnt take ad-

    vantage of the programs designed to help them.

    Its amazing that a war that ended 40 years ago is still impact-

    ing so many lives. One of the reasons is that at the time we

    didnt understand or respond very well to the trauma that

    many veterans experienced in the war. Since then, as a coun-

    try, weve learned a lot about how we care for military fam-

    ilies and veterans, especially those who serve on the front-

    lines of combat and suffer from the invisible wounds of war.

    oday we have a greater awareness of what these brave men

    and women need to better ada pt when they return from their

    deployments.

    Te military and the Department of Veterans Affairs have

    made great efforts to serve military families and veterans ap-

    propriately and effectively. Not only do they offer numerous

    programs and resources, but they also rely on organizations

    like Catholic Charities to provide vital community-based

    services, to military members and their families who have

    suffered the stresses of multiple deployments in our countrys

    military engagements in the Middle East.

    As a network, we are grateful to be a part of our nations ef-

    forts to support military families and veterans. We are grate-

    ful that through our housing, employment assistance, emer-

    gency support, mental and behavioral health care, and other

    services, we can share in the responsibility of our entirenation to support those who have served our country in the

    military. n

    FALL 2013 | 5

    ColumnPresidents

    4 | CHARITIES USA

    Many of the homeless were veterans, primarily

    of the Vietnam War. Because of injuries both

    physical and emotional, because of PTSD,

    depression, and substance abuse, their lives

    had spiraled down into chronic homelessness.

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    FALL 2013 | 7

    Every Catholic Charities agency reaches out to people in

    need in its community. Among them are military families

    and veterans. Sometimes they are identified as such, other

    times not, but either way, we offer the same services that

    sustain and support every person or family in need, such as shelter,

    emergency financial assistance, basic needs assistance, benefits

    screening, case management, mental health services, and referrals to

    employment, housing, or educational programs.

    As a network, we also provide services specifically for veterans, mostoften transitional and permanent supportive housing and the services

    associated with these programs, such as case management, mental

    health care, substance abuse treatment, and employment assistance.

    We also have agencies working with military families to ease their

    transition to civilian life.

    Increasingly, we are reaching out to active duty military families.

    Historically, the Department of Defense has been the primary service

    provider for service members and their families. However, the high

    numbers of active duty military members, the increase in frequency

    and duration of deployments, base closures, and overall military

    reorganization have had a profound impact on the level and amount of

    services needed. Fundamental human services for military families are

    being increasingly offered by civilian providers and through contracts

    and consultation with the Department of Defense.

    Our nations long wars in Iraq and Afghanistan have taken a heavy toll

    on millions of service members and their families. As our network has

    grown more aware of this toll, we are working to strengthen our existing

    services to all military families and looking for new opportunities to

    support all those who have served, some of whom may have ongoing

    needs for years to come.

    6 | CHARITIES USA

    REACHING OUT TO

    MILITARY FAMILIES& VETERANS

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    FALL 2013 | 9

    Irene enlisted in the Air Force

    and served for four years, rising

    to the rank of buck sergeant

    of communications. In her

    last year, she was stationed in

    Germany and at one point put

    in charge of the communica-

    tions center for the base during

    a NATO exercise. There, she real-

    ized she could be a leader. The

    Air Force gave me experience

    and training, and said I could

    do it, and I did it.

    Patrick also served in the Air

    Force. During his 22 years, he

    observed how the Air Forces

    core valuesIntegrity First.

    Service before Self. Excellence

    in All We Do.fit in with his

    values as a Christian and a

    Catholic. He cherished the op-

    portunity to experience the uni-

    versality of the church, attend-

    ing Mass around the world.

    Joe served for four years in the

    Navy and then another 26 years

    in the Marine Corps, spending

    most of his career in logistics,

    but also serving as an instruc-

    tor, trainer, and squadron com-

    mander. He valued the brother-

    hood and belonging he felt and

    was inspired by the corps sense

    of honor and courage and the

    commitment to a cause greater

    than yourself.

    With over 50 years of collective

    experience in the military, these

    three leaders explained some

    things Catholic Charities agen-

    cies should understand about

    serving in the military to better

    help them serve military fami-

    lies and veterans.

    There is no one single mili-

    tary experience. Not all vet-

    erans were warriors, said

    Patrick. You have to look at

    veterans as individuals who

    served in the military and

    had distinct experiences.

    Ones experience can vary,

    depending on his or her ser-

    vice, branch, and specializa-

    tion, the time period served,

    the war(s) served in, and

    other factors. Further, the

    concept of the military as

    a whole is misleading. There

    really is no military, said

    Patrick. There are five ser-

    vicesthe Army, the Navy, the

    Air Force, the Marine Corps,and the Coast Guardand

    each has a distinct mission

    and culture.

    Serving in the military often

    makes people feel separat-

    ed from civilian society and

    even from their families.

    There is a degree of sepa-

    ration for anyone who has

    served, which makes reinte-

    gration a challenge. The mil-

    itary makes you over, gives

    you a new identity and ex-

    periences that are difficult

    to translate to the civilian

    world, said Patrick.

    In addition, Joe added,

    people in the military spend

    a lot of time away from home

    and because of that there is

    a greater potential for prob-

    lems in relationships with

    spouses, family members, orsignificant others. There is a

    lot of separation, even when

    the person is not deployed.

    Troops are put in situations

    that demand a lot emotion-

    ally, and that creates dis-

    tance and lost connections

    with family. The common ex-

    perience of the military is

    separation.

    The Catholic Charities network not only provides services to veterans, but does so with the gifts, skills, and experience of former members

    of the military, such as Irene Ward, executive vice president for Catholic Community Services of Western Washington; Patrick Raglow,

    executive director of Catholic Charities of Oklahoma City; and Joe Buranosky, executive director of Catholic Charities of Central Florida.

    They recently shared with Charities USAtheir perspectives on serving in the military, the needs of veterans, and how our network can

    be more responsive to military families and veterans.

    Irene Ward Patrick Raglow Joe Buranosky

    Irene Ward, Patrick Raglow, and Joe Buranosky had different

    experiences in the military, but each of them gained something that

    shaped their work as leaders of Catholic Charities agencies.

    8 | CHARITIES USA

    UNDERSTANDINGSERVICE IN THE

    MILITARYPERSPECTIVES FROM THREE CATHOLIC CHARITIES LEADERS WHO SERVED

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    FALL 2013 | 1110 | CHARITIES USA

    Further, It can be harder to

    feel welcome in broader so-

    ciety because of the things

    youve seen and done, said

    Joe. Ive heard stories from

    older vets who witnessed a

    lot of inhumanity and expe-

    rienced the horrendous bru-

    tality of war. Their experienc-

    es had so changed them

    that they felt a sense of

    loss and isolation from the

    community.

    The strong service and read-

    iness culture in the military

    can make it hard for people

    to ask for help when they

    need it.Theyve learned to

    be self-reliant, to be ready to

    help and serve others, so its

    hard to ask for help because

    they feel they should be the

    ones helping, said Irene. In

    addition, when it comes to

    mental health, they may be

    reluctant to ask for mental

    health services because of

    how it might affect their ca-

    reers. Troops are encour-aged to tough it out, added

    Joe. Emotional issues or

    problems at home are swept

    under the rug. The military in

    many ways has not always

    done well in addressing

    mental health issues.

    Reintegration challenges

    are often the result of inad-

    equate translation and life

    skills.When veterans return

    home and look for work, they

    often have a hard time de-

    scribing what they did in the

    military and articulating how

    it is applicable to the job at

    hand. Its not just because of

    their specialized work in the

    military, but also because of

    the unique structure of each

    service and the specialized

    language used. Each of the

    services is quite tribal, with

    ways of doing things that

    are obscure to the casual

    observer, said Patrick.

    Veterans often need a trans-

    lator to make what they did

    understandable to the civil-

    ian world; when they cant

    translate, it compounds their

    difficulty in reintegrating.

    In addition, very young vet-

    erans who went right from

    their parents homes into the

    military havent had the ex-

    perience of taking care of

    themselves. If theyve spent

    a lot of time in the field,

    theyve been taken care of

    by the military, said Joe.

    When they get home, they

    lose structure, lose com-

    rades, and some of them

    dont really know what to do.

    And if theyve had trauma or

    seen combat, they may have

    mental health issues, which

    can lead to chemical depen-

    dence and homelessness. It

    doesnt help that recent vet-

    erans have come home to a

    weak economy, where many

    of the jobs available do not

    pay well and seem trivial

    compared to the jobs veter-

    ans have been doing in the

    military.

    That being said, the military

    could do a better job in the

    discharge process of con-

    necting veterans to servic-

    es, said Irene. The militarys

    focus is on people being

    battle ready, not so much on

    what happens after people

    are discharged, so there is

    a big chasm between out-

    placement services received

    by a person exiting the mil-

    itary and what they might

    actually need. The military

    should give out more infor-

    mation about the VAs ser-

    vices and other communi-

    ty-based services to people

    at discharge, rather than just

    assume they will be okay.

    Military culture change

    around mental health is

    slow.The military and the

    VA have come a long way in

    addressing mental health

    issues, but there is still

    much progress to be made.

    Civilians often think that the

    military has been good at

    taking care of people. I didnt

    feel that, said Irene. Back

    in the 1970s, we didnt have

    good mental health servic-

    es. They werent recognized

    as important. The results of

    that mistaken view are evi-

    dent today in the veterans

    programs run by Catholic

    Community Services of

    Western Washington. We are

    serving people from wars

    along the continuum whose

    mental health issues were

    left untreated.

    Today things are better.

    There are more resourc-

    es available, an awful lot of

    training, and we talk a lot

    about suicide prevention and

    buddy care, said Patrick.

    But cultures take a long

    time to change. The leader-

    ship of the military is doing a

    lot about mental health, and

    people feel they can access

    mental health services, but

    the practical application is

    not so good. Its slow to take

    hold and has to be rein-

    forced continually. n

    Learn what they did in the service.What they did really impacts

    what they do afterwards, said Joe. Find out what skills they have

    and find a way to translate those skills for civilian employers.

    Help veterans talk about their experiences.Talking about their ex-

    periences can help veterans move past the feeling of isolation or

    separation from others, said Patrick.

    Be understanding with chronically challenged veterans.I some-

    times struggle with veterans and their demands on our systems.

    I want to call them back to the success they had in the military,

    said Patrick. But I have to remember that not everyone had the

    same experience I had in the military. The key is finding a way to

    be appropriately responsive while encouraging them to make posi-

    tive steps in their lives.

    Train direct staff people on military culture and peoples gener-

    al experience in the military.The military is a very unique envi-

    ronment, and staff members need to be attuned and sensitive to

    issues that arise from environment, said Irene. There are training

    courses available through the VA, online social work courses, and

    books that can educate staff about service in the military.

    Take the time to find out what resources in the community are

    available to veterans.There are a lot of resources for veterans, a

    lot of people who want to help veterans, but they often cant findthem, said Patrick. Catholic Charities agencies can always pro-

    vide services, but they may find greater success acting as a con-

    duit and linking veterans to the available resources. Doing so will

    benefit veterans while preserving agency resources.

    Seek partnerships with the VA if offering veteran programs is a

    good fit for your agency.There are a lot of collaborative opportu-

    nities and funding available, said Irene. For example, a number of

    agencies have recently been awarded VA grants to provide servic-

    es to veterans through the Supportive Services for Veteran Families

    program.n

    Reintegration challenges are often the result of inadequate translation and life skills. When veterans return

    home and look for work, they often have a hard time describing what they did in the military and articulating

    how it is applicable to the job at hand. Its not just because of their specialized work in the military, but also

    because of the unique structure of each service and the specialized language used.

    Based on their experience in the military and in working with

    veterans, Joe, Patrick, and Irene have some good suggestions

    to help Catholic Charities agencies better serve veterans:

    HOW CATHOLIC CHARITIES AGENCIES

    CAN BETTER SERVE VETERANS

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    The garden is the best place to see how

    much St. Leo Campus for Veterans, op-

    erated by Catholic Charities of the

    Archdiocese of Chicago, has become part of

    the community. Shrubs and trees that were

    spindly in 2007 have grown full and tall, and

    a statue of Christ hugging a soldier evokes the

    spirit of love and welcome Catholic Charities

    and its many partners envisioned for the first

    project of its type in the nation. It took years

    of collaboration, patience, problem-solving,

    and fundraising to create something new on

    the grounds of the shuttered St. Leo Parish on

    Chicagos South Side. Many times it seemed

    the dream would remain just an idea instead

    of reality.

    But today, nearly seven years after welcom-

    ing its first formerly homeless veteran, St. Leo

    Campus is thriving. It consists of a 141-unit

    residence with affordable studio apartments,

    a VA clinic, a separate residence for persons

    with physical disabilities, and the garden. It

    houses veterans from the Cold War to present

    day conflicts.

    Currently, St. Leo Residence has a 10:1 male/

    female ratio; the veterans range in age from

    27 to 68; and the primary issues impacting

    self-sufficiency are: lack of stable employment,

    mental illness, and substance abuse.

    Once the veterans begin to participate in

    their service plan, it usually takes around six

    months for veterans to show positive signs of

    self-suffici ency, says Dr. Eddie Taylor, PhD, pro-

    gram director. With the help of the VA, we have

    been able to connect the veterans with appro-

    priate treatment and additional resources.

    One major change at St. Leo was redefining

    the program from being transitional housing

    to permanent supportive housing. In the be-

    ginning, the vision was to have veterans stay

    up to two years then move out on their own.

    Catholic Charities learned that many of the res-

    idents have conditions that prevent this.

    We have learned from our St. Leo experience

    to always be mindful of what the veterans

    need today, says Eileen Higgins, vice presi-

    dent of housing services. We are committed

    to our services making a real difference in the

    self-sufficiency of the veterans and that the

    services provide a path back to the pride and

    dignity they experienced as members of the

    military.

    Something that hasnt changed is the care

    and expertise on-site social service staff use

    to help residents. Catholic Charities Veterans

    Employment Program began at St. Leo and

    has expanded to another location. Like the VA

    clinic, the Veterans Employment Program is

    available to any veteran on the South Side, not

    just St. Leo residents.

    Who knows what will develop in the future at

    St. Leos, but with its strong commitment to

    serve those who have served our nation, it will

    continue to be a beacon of hope for veterans

    in need of another chance.n

    ST. LEO CAMPUS, CATHOLIC CHARITIES, CHICAGO

    SEVEN YEARS OF GROWINGHOPE FOR HOMELESS VETERANS

    HOW WE SERVE MILITARYFAMILIES & VETERANS

    FALL 2013 | 1312 | CHARITIES USA

    The Catholic Charities network serves military families

    and veterans every day in nearly every program and

    service it provides, and often through programs designed

    specifically for this population.

    In the fall of 2013, Catholic Charities USA conducted

    an online survey to assess, among other things, the

    networks services to military families and veterans. The

    responses, received from 43 agencies in 30 states or

    territories, indicate the following:

    While 67 Catholic Charities agencies reported serv-

    ing roughly 60,790 veterans in the 2012 Annual

    Survey, this is likely an underestimation, as nearly all

    agencies (95 percent) indicated in the recent online

    survey that they serve veterans and military families

    in their programs, though they may not specifically

    track veteran status of clients.

    More than a third of all agencies (36 percent) offer

    programs that are specifically tailored to the needs

    of veterans. The most common programs provide

    emergency financial assistance, housing counseling,

    permanent housing, and utilities assistance.

    More than a third (36 percent) of agencies report

    that their staff have specialized training for meeting

    the needs of the veteran population, including PTSD

    and traumatic brain injury treatment, and VA benefit

    screening.

    Catholic Charities agencies are actively building

    awareness for their veteran services by collaborating

    with government and nonprofit partners. Nearly half

    collaborate directly with the Department of Veterans

    Affairs. Among agencies that have a military base

    within their diocese, nearly two-thirds are actively col-

    laborating with the base to raise awareness for their

    services. n

    TemporaryShelter17

    Source: Catholic Charities USA 2012 Annual Survey

    EmploymentAssistance22

    VA-FundedPrograms23

    TransitionalHousing28Number of Agencies Providing Veteran-Specific

    and/or VA-Funded Programs

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    The lotus flower, a bloom that springs from

    the mud, is just the right symbol for the

    women in The Lotus Project, for Female

    Veterans, a program of Catholic Charities of

    the Archdiocese of Galveston-Houston to help

    homeless female veterans rebuild their lives.

    The Lotus Project was established in late2012, with funding from HUD and adminis-

    tered in partnership with the U.S. Department

    of Veteran Affairs (VA). Its one of the VAs new

    flagship programs to serve chronically home-

    less and disabled female veterans, who are

    often not well served by general programs for

    homeless vets.

    Women vets are often turned away from other

    programs because they have children. Case

    managers dont have places to put them,

    said Olivia Bush, director of The Lotus Project.

    Further, if women had a bad experience in the

    military, specifically with sexual harassment or

    assault, they may not be comfortable in pro-

    grams with male vets.

    The women the program serves are often in

    desperate conditions. Dealing with physical

    injuries or abuse, post-traumatic stress disor-

    der, depression, or substance abuse, they are

    crowding in with family or staying in abusive

    relationships to keep a roof over their heads.

    They are living in their cars, in shelters, and in

    any place they can find. One woman and her

    three children were hiding in a church office

    at night.

    The Lotus Project first stabilizes women and

    their children by housing them in appropri-

    ately-sized apartments in good neighbor-

    hoods with good schools, with all housing and

    food expenses covered for the first year. Then,

    through counseling, life skills education, sup-

    port group therapy, and substance abuse treat-

    ment, the program helps them get to a point

    where they can find and keep employment or

    attend school.

    Yolanda is one of the women in The Lotus

    Project. Her three-year service in the military

    left her with emotional scars that still affect

    her today. She was a victim of abuse by an of-

    ficer, which escalated from verbal to physi-

    cal, and finally sexual. When she reported

    what had occurred, she was referred to the

    Army Psychology Ward and later honorably

    discharged.

    Though she received benefits from the VA, she

    turned to drugs, alcohol, and fraud to bury the

    trauma and handle the stresses of caring for

    her two sons. After a third time in prison and anewfound relationship with God, Yolanda ded-

    icated herself to a new life, but she needed

    help to get there. When she learned that The

    Lotus Project would help her get an apartment

    under her own name, she cried. Since then,

    she has moved in and is now focusing on her

    education and her family.

    The Lotus Project is helping female veterans

    like Yolanda spring from the mud of their pasts

    and blossom in a new life. The peace of mind

    that the program offers allows that to happen.

    Having a place they can call their own is a

    huge burden off these womens shoulders,

    said Sarah Wier, case manager for The Lotus

    Project. It allows them to relax a little and

    focus on other aspects of their lives. n

    THE LOTUS PROJECT FOR FEMALE VETERANS, CATHOLIC CHARITIES, GALVESTON-HOUSTON

    FEMALE VETS BLOSSOMIN A NEW LIFE

    FALL 2013 | 1514 | CHARITIES USA

    Legal Services

    Catholic Charities of the Archdiocese of St. Louis provides legal assistance for

    lower income veterans through its Veterans Advocacy Program, part of the agencys

    Catholic Legal Assistance Ministry, which offers representation for impoverished

    families who do not have the means to afford an attorney.

    Emergency Assistance

    In early 2012, with a grant from the Texas Veterans Commission, Catholic Charities

    in Houston established the Veterans Assistance Program to help veterans in crisis.

    The program provides case management, job development, housing search, ed-ucation guidance, food, furniture, and rent, mortgage, utility, and transportation

    assistance. In its first year, the program helped 126 veterans and their families

    regain stability.

    Residential Care for Homeless Mentally Ill Veterans

    Catholic Charities in Scranton, PA, offers a 24-hour residential home for home-

    less mentally ill veterans. Funded by the VA, veterans stay for 30 to 90 days, where

    they regain stability, receive mental health care, and practice personal care and life

    skills in preparation for moving on to other housing options, including permanent

    supportive housing.

    Transitional Housing

    St. Patrick Center, an agency of Catholic Charities in St. Louis, offers Project HERO,

    which provides housing for up to two years, employment, and recovery oppor-

    tunities for veterans. An intensive case management team works with veterans,

    linking the veterans to substance abuse and mental health services as well as

    job development and life skills education, services that prepare veterans to live

    independently.

    Impact Assessment

    For the last few years, Catholic Social Service in Guam has served on two govern-

    ment subcommittees to assess the impact of the U.S. Navys planned expansion

    on Guam to accommodate the re-location of several thousand Marines and their

    dependents. Each subcommittee was tasked with identifying the potential impacts

    of the increased military personnel and their dependents, identify existing resourc-

    es, estimate the level of resources needed in the future, and identify how Guam

    could address the gaps. Catholic Social Service assisted in conducting a survey

    about human services and gathering public input on developing a strategic plan.

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    How does a child deal with a parent going off to war? Or coming

    back home again and maybe with an injury? Or not coming home

    at all? Through its Faithful Friends program, Catholic Charities of

    Tennessee meets the unique emotional health needs of children

    and youth in military families based at Fort Campbell, a U.S. Army

    installation straddling the Tennessee-Kentucky border.

    Faithful Friends, which is run out of a Catholic school in Clarksville,

    TN, was started shortly after 9/11, in response to the high number of

    deployments as the United States went to war in the Middle East. The

    program helps children manage the emotions, stresses, and family

    changes that come with a parents deployment and subsequent

    return home. The program also helps children deal with the death

    of a parent.

    Faithful Friends gives children permission to talk about what is

    happening, to normalize what is happening, so they know they are

    not alone, said Eileen Beehan, social services department director

    for Catholic Charities of Tennessee.

    Children experience their families contracting when a parent is

    deployed, then expanding again when the parent comes home, what

    has been called an accordion family.

    We know that family life is being disrupted so we work on building

    skills that help them maintain a sense of continuity in their lives,

    said Eileen. In addition to learning to care for themselves, thechildren learn how to show support for othersin this way helping

    their friends and taking some of the focus off themselves.

    Faithful Friends, with its mission to share both the sadness and the

    joy of having a parent in the military, also makes children cognizant

    of the perks they enjoy as military dependents, which they may take

    for granted.

    With such a long war and many families experiencing multiple

    deployments, Faithful Friends itself has been a faithful friend,

    providing a safe place for children as their parents ser ve in the

    military.n

    A FRIEND FOR CHILDRENIN MILITARY FAMILIESM

    oral injury, reintegration anxieties,

    post-traumatic stress disorder, sur-

    vivors guilt, depressionthese are

    some of the mental health issues that many

    service members and veterans and their fami-

    lies deal with. Unaddressed, they lead to family

    and workplace problems, unemployment, sub-

    stance abuse, domestic violence, homeless-ness, and suicide.

    The prevalence and seriousness of these chal-

    lenges prompted Catholic Charities of Rockville

    Centre to strengthen its mental health services

    for veterans and their families. In conjunction

    with its two veteran housing programs, which

    opened in 2011, Catholic Charities started two

    support groups for veterans, which give vet-

    erans the opportunity to come together, talk

    about their experiences, and learn from each

    other. One support group is geared toward

    mental health treatment, and the other toward

    building a social support network.

    We have found that many veterans have lim-

    ited support systems and few social resources.

    The support groups provide a place to come

    together, where they feel the camaraderie and

    connection they experienced in the military,

    said Christine Lai, veteran housing program di-

    rector for Catholic Charities. They often dont

    want to come to professionals for help, but

    they will listen to other vets.

    In addition to the support groups, the agency

    employs a designated counselor for veter-

    ans at each of its three out patient mental

    health clinics. These counselors, one of whom

    is a veteran, have undertaken training provid-

    ed by the VA and the New York State Office of

    Mental Health in topics such as military cul-

    ture, the invisible wounds of war, and reintegra-

    tion stresses. They have learned of the different

    mental health issues that may affect veterans

    and how they might manifest.

    The agency has also implemented the U.S.

    Armys ACE Suicide Intervention Training

    Program which trains veterans, their family

    members, and people who work with veterans

    to recognize the risk factors and warning signs

    for suicide and to intervene appropriately.

    We use the ACE program, which stands for

    Ask, Care, and Escort. Its based on a buddy

    system, so no one is left behind, said Christine.

    We use a lot of role-playing to get people com-

    fortable with asking if a person is contemplat-

    ing suicide, showing care by listening, and then

    escorting them to people who can help.

    The suicide prevention program is very con-

    nected to the local VA office, which employs a

    suicide prevention coordinator who can mobi-

    lize additional resources for a particular client

    when needed. Trainees receive a resource

    directory and a wallet card with a phone

    number to call in a crisis and instructions for

    intervening.

    With a strengthened mental health program

    for veterans, Catholic Charities in Rockville

    Centre is helping veterans and their families

    cope with mental health issues and even heal

    from them.

    Veterans often feel that their sacrifices were

    not appreciated, said Christine. We show

    our appreciation by caring about their overall

    well-being and helping them regain the things

    theyve lost.n

    MENTAL HEALTH SERVICES FOR VETERANS, CATHOLIC CHARITIES, ROCKVILLE CENTRE

    CARING FOR THE HEARTAND MIND

    16 | CHARITIES USA FALL 2013 | 17

    FAITHFUL FRIENDS, CATHOLIC CHARITIES OF TENNESSEE

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    Ready, Vet, Go! (RVG) is the motivating

    moniker of Catholic Charities of Camdens

    Supportive Services for Veteran Families

    (SSVF) program. In its third year, the pro-

    gram is flourishing, having served over 500

    veterans and their families in the last two

    years and expecting to serve another 265

    veteran families in FY 2013.

    The goal of the SSVF program is to preventor resolve veteran homelessness by provid-

    ing intensive case management and tempo-

    rary financial assistance for rent and utility

    payments, security deposits, moving expens-

    es, transportation, and other costs. This as-

    sistance helps rental tenants on the verge

    of eviction stay in their homes and secures

    housing for veterans who are already home-

    less. Making sure the veteran and his or her

    family is housed is first priority.

    SSVF is a housing first model, said Mark

    Taylor, director of veteran services for

    Catholic Charities in Camden, NJ, and a 12-

    year veteran of the U.S. Army. We house

    them first and then work on the issues that

    contributed to their homelessness.

    With housing secure, case managers and

    life skills coordinators work with the veterans

    to resolve those issues, which may include

    unemployment, substance abuse, mental ill-

    ness, and/or disability. They also help the

    veterans set goals, take advantage of VA

    benefits, get education or job training, find

    employment, start financial planning, and

    access other services, including the agen-

    cys other veteran services. Through dona-tions, Catholic Charities Camden is able to

    offer an IDA Matched Savings program for

    vets, free counseling, and other assistance.

    In its first year, RVG helped veteran Dannie

    McLaughlin, who saw combat in Operation

    Desert Storm in the early 1990s. He left the

    military after five years, beset with psycho-

    logical and physical injuries, which made it

    difficult to keep long-term work. He fell into

    substance abuse, and at one point, lived in

    a group home for individuals with substance

    abuse issues, but when the program ended,

    he was homeless, living in his car. Through

    RVG and with the support of his case man-

    ager, counselors, and health care provid-

    ers, Dannie found a home and began deal-

    ing with his mental and physical health

    issues as well as his substance abuse. Today,

    Dannie is working towards a degree to

    become a pastor and is happy how his life

    has turned around.

    Each organization that gets an SSVF grant

    can structure the staffing to best fit their

    communitys needs. RVG employs four full-time outreach workers.

    Everything revolves around outreach, said

    Mark. Our outreach workers market the pro-

    gram, find clients, connect with other organi-

    zations, and get donations for our other vet-

    eran services.

    Finding veterans who need help is not always

    easy. Some vets dont want help and are not

    looking for help, said Mark. Our outreach

    workers are the first line in building rapport

    with them and helping them understand that

    the program is a benefit for them that theyve

    earned with their service. This is us giving

    back for what theyve done.n

    18 | CHARITIES USA

    In 2011, the U.S. Department of Veteran Affairs (VA) launched a nationwide grant program to

    prevent or end homelessness for thousands of veterans and their families. Now heading into

    its third year, the programSupportive Services for Veteran Families (SSVF)has awarded

    grants totaling nearly $300 million to private non-profit organizations to provide services that

    prevent veteran families from becoming homeless or to rapidly rehouse those that have re-

    cently become homeless. The SSVF grant program is a m ajor part of VAs goal to end veteran

    homelessness by 2015. Seventeen Catholic Charities agencies are among the more than 300

    organizations across the nation which are providing SSVF programs to veterans in need.n

    Catholic Charities USA recently launched a new opportunity for Catholic Charities staff who serve mil-

    itary families and veteransthe Military Families and Veteran Providers Network (MFVP).This network,

    CCUSAs newest professional interest section,will increase awareness about a population that can

    benefit from the support and expertise of our network.Whether you wo rk to provide services specifi-

    cally for military families and veterans or services to the general population that includes this group,

    you are encouraged to join our network.

    The Military Families and Veteran Providers Network plans to offer training on topics related to mili-

    tary service and provide connection to members through a list serve,information exchange, network-

    ing,and resource sharing. The network will also work with CCUSAs social policy department on advo-

    cacy efforts that will potentially lead to better outcomes for military families and veterans.

    The new network will be particularly useful to new Catholic Charities grantees in the VAs Supportive

    Services for Veteran Families program.With 17 agencies now participating i n the program,the MFVP

    network will provide a forum for grantees to share ideas and best practices. n

    For more information and to join the network,please visit www.CatholicCharitiesUSA.org or contact

    Fr.Ragan Schriver,CCUSA staff liaison to the new section, at [email protected].

    READY, VET, GO!SUPPORTIVE SERVICES FOR VETERAN FAMILIES, CATHOLIC CHARITIES, CAMDEN

    SUPPORTIVESERVICESFOR VETERANFAMILIES

    Join CCUSAS New Military Families & Veteran Providers Network

    FALL 2013 | 19

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    CHARITIES USA

    In the last few years, Catholic Charities USA has made sever-

    al efforts to strengthen the networks services for military fam-

    ilies and veterans, including outreach to the military and to

    organizations working to assist this population. Through this out-

    reach, CCUSA has forged a relationship with the Code of Support

    Foundation (COSF), providing office space to this relatively young

    organization that seeks to bridge the gap between civilian and

    military America. The foundation, with three employees, including

    U.S. Major General Alan Salisbury, the organizational founder and

    chairman, and Kristina Kaufmann, its executive director, has been

    housed at CCUSAs offices since 2011.

    COSF works to ensure that all Americans understand and appre-

    ciate the service and sacrifice of the 1 percent who serve in

    uniform and are actively involved in supporting our troops, our

    veterans, and military families. In support of its mission, the foun-

    dation serves as an advocate for the needs of our troops and

    for the community of organizations that address those needs. The

    foundation also identifies and remedies critical situations, where

    military families and veterans are lacking needed support. Over

    the last two years, COSF has become familiar with the work of

    Catholic Charities and regularly refers military families and veter-

    ans in need to member agencies across the country.

    COSF is in the process of developing a tool kit for agencies to use to

    engage with veterans in ways that will help them bridge the divide

    between military and civilian life. The foundation is also building a

    Warrior Family Support Network, a network of organizations, includ-

    ing Catholic Charities agencies, which military families and veter-

    ans can call on in times of crisis. n

    Please visit www.codeofsupport.org for additional information

    CCUSA & HE CODE OF SUPPOR FOUNDAION

    A Partnershipto Strengthen Services for Military Families

    PREPARE YOURSELF

    Encourage coordination and partnership buildingamong local

    agencies in the service area. Work with related service providers

    to develop partnerships that connect programs, utilize information

    sharing, and collaborate to meet the emerging needs of military

    families.

    Develop and utilize training programsthat promote awareness

    of military culture and issues to promote culturally competent

    services for military members and their families.

    Create an information networkthat provides accessible

    information on services available to military families. Both web-

    based and printed resources can be developed to address the

    varying needs of military families and accommodate families to

    access resources and referrals with an emphasis on community-

    based outreach.

    Enable specific program enhancementsthat are unique to

    veterans and military families including but not limited to:

    childcare and family support services that strengthen family and

    community bond; employment training and support programs that

    are strengths-based; and mental and behavioral health services

    that are consistent with clinical approaches to treating PTSD,

    traumatic brain injury, substance abuse, and other co-occurring

    disorders.n

    RECOMMENDATIONSFOR SERVINGMILITARY FAMILIES

    Through the National Association of Social Workers (NASW) there are many education and train-

    ing opportunities for practitioners serving active-duty service members, veterans and military

    families. A five-course online training moduleSocial Work with Service Members, Veterans,

    and their Families is now available at www.naswwebed.org. This webinar series is free for NASW

    members. The modules cover community resources for military service members and veterans,

    evidence-based treatment interventions for service members and veterans, responding to ac-

    tive-duty service members and veterans sexual trauma, practice with children of military fami-

    lies, and military culture. In addition, NASW has established standards for social work practice

    with service members, veterans, and their families. These standards are downloadable from the

    NASW webpage. Other educational opportunities (workshops, seminars, webinars) are available

    through other professional associations, state mental health agenices, the VA, and schools of

    social work. n

    Military-Specific Training Available for Social Workers

    In 2010, CCUSA administered a survey among its member agencies

    to identify the services available to militar y families, emerging and

    unmet needs, and service gaps. The next year, in 2011, a focus group

    was convened to enhance the information gathered from the network

    by having the direct military family perspective. These two efforts gen-

    erated the following recommendations for Catholic Charities agencies:

    FALL 2013 | 21

    While military families experience many of the samechallenges common to civilian families, they also have

    unique stressors relating to the requirements of military

    service and military life.

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    THEARCHDIOCESEOF THE MILITARYSERVICESA WELCOMING COMMUNITY FOR CATHOLIC SERVICE MEMBERS

    Charities USA:The Archdiocese of the

    Military Services serves active military mem-

    bers and their families across the globe. Why

    was the archdiocese created and how is it

    different than other dioceses?

    Archbishop Broglio:Its important to note

    that pastoral care for Catholic military mem-

    bers began in an organized fashion in 1917

    during World War I. A vicariate was formed

    to respond to the pastoral needs of soldiers

    who were coming from multiple canonical ju-

    risdictions. Prior to that, maintaining canon-

    ical records was very problematic, as was

    meeting the needs of a very transient pop-

    ulation undergoing the rigors of battle. Over

    time, the vicariate took on more responsibili-

    ty, serving Catholics in VA hospitals and then

    federal workers and their families overseas.Finally, in 1985, the archdiocese was estab-

    lished by Pope John Paul II.

    Our archdiocese is different in that we have

    no incardinated clergy. All our priests are

    on loan from other dioceses or orders. We

    have no schools, no collections, no parishes

    to speak ofonly Most Holy Trinity Parish at

    West Point. Further, the faithful of our arch-

    diocese is determined by who the people

    arepeople in the military, not where they

    live. We also maintain all their sacramental

    records at the archdiocese.

    Another difference is that our clergy are

    given their assignments by the military. They

    are officers in whatever branch they entered,

    and have undergone military and chaplain-

    cy training. That being said, a person cannot

    serve as a chaplain without my signa-

    FALL 2013 | 2322 | CHARITIES USA

    For nearly 100 years, the Catholic Church in the United States has provided pastoral care for

    Catholic military service members. Archbishop of the Military Services Timothy P. Broglio recently

    spoke with Charities USA about the archdiocese and its commitment to Catholics in the military.

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    FALL 2013 | 25

    ture. The archdiocese certifies that they can

    indeed serve and represent the church.

    We are, of course, the same as other dioces-

    es in that we provide the same ser vices. We

    have a chancer y, a tribunal, evangelization,

    religious education, and youth outreach.

    Charities USA:What are the challenges in

    meeting the pastoral needs of Catholics in

    the military?

    Archbishop Broglio:Our biggest challenge is

    that we are ministering to a constantly tran-

    sient population. Unlike in traditional par-

    ishes, where you have key people you can

    rely on for a long time, we have people for at

    most two years, so we have to find the lead-

    ers as soon as we can. Thankfully, people

    who are going to get involved do so pretty

    quickly.

    Another challenge is coordinating pastoral

    services in a war zone. One of our constant

    concerns is getting chaplains where they are

    needed. For example, a carrier group went

    out recently without a Catholic priest. We

    made sure one was sent. We monitor whats

    going on and serve as advocates to make

    sure Catholics in the military have access toCatholic services. Its a lot to keep track of

    with easily more than 200 military installa-

    tions worldwide.

    Charities USA:Many service members suffer

    from moral injury, which has been defined

    as perpetrating, failing to prevent, bearing

    witness to, or learning about acts that trans-

    gress deeply held moral beliefs and expec-

    tations. This kind of injury can impact how

    one feels before God and his or her faith

    community. What counsel does the church

    provide to service members suffering from

    moral injury?

    Archbishop Broglio:I think our answer is

    very similar to what a mental health provid-

    er would saythat it is a civil power that de-

    cides to fight, not the individual person. That

    being said, weve learned the importance of

    listening, of allowing people to tell their story,

    to get out what is affecting them inside. And

    we can help them through the process of

    reconciliation with God and forgiveness if

    they feel they need it.

    Charities USA:What is the message that

    Catholics in the military need to hear most

    from the church?

    Archbishop Broglio:The most important

    message is that they are welcome among us.

    As a community, it is important for us to wel-

    come them when they arrive in a new area

    and to nurture them through a ministry of

    presence. The Auxiliary Bishops and I make

    it a point to visit every military installation

    each year, which emphasizes the important

    message that we appreciate who they are

    and the sacrifices they are making. n

    24 | CHARITIES USA

    Our biggest challenge is that we are ministering to a constantly transient population. Unlike

    in traditional parishes, where you have key people you can rely on for a long time, we have

    people for at most two years, so we have to find the leaders as soon as we can.

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    26 | CHARITIES USA

    BUILDING BRIDGESOF OPPORTUNITY

    For three days in mid-September, Catholic Charities professionals from across the country gath-

    ered in San Francisco for the Catholic Charities USA 2013 Annual Gathering. This gathering, the

    pre-eminent gathering for the Catholic Charities network, provided the opportunity for attendees

    to connect with colleagues, learn new ideas, and find inspiration and rejuvenation together. Our

    thanks go out to Catholic Charities CYO of the Archdiocese of San Francisco for their hard work

    and dedication in hosting this years Annual Gathering.

    FALL 2013 | 27

    Pre-Conference Institutes & Spiritual Retreat

    On Saturday, the day before the Annual Gathering opened, CCUSA held six

    day-long institutes on various topicsfood insecurity, development and com-

    munications, immigration, public policy, parish social ministry, and financeto

    allow in-depth instruction and discussion for participants. Also on Saturday,

    CCUSA hosted a spiritual retreat at Mission Dolores, the oldest original intact

    mission in California. Dr. Klaus Baumann, a scholar of theology and psychol-

    ogy and a key presenter in CCUSAs OGrady Institute in Freiburg, Germany,

    spoke on how to maintain a sense of mission in the face of challenges.

    Opening Session

    In the opening session of the gathering on Sunday morning, Rev. Larry

    Snyder, president of Catholic Charities USA, addressed the gathering, empha-

    sizing the need for reform and announcing that five communities would be

    selected in the coming months to pilot CCUSAs reform principles. He report-

    ed on the Lab for Economic Opportunity (LEO), a partnership between CCUSA

    and the University of Notre Dame to identify the most effective poverty reduc-

    tion programs through academic research. He also reported on CCUSAs ef-

    forts in fostering social enterprise, specifically through a Social Venture Boot

    Camp to help agencies develop social enterprises (See page 31). Fr. Snyder

    commended attendees for their creativity and courage in finding bridges to

    opportunity for people living in poverty.

    Keynote Speaker Melissa Paulsen

    Melissa Paulsen, assistant director of the Gigot Center for Entrepreneurship

    in the Mendoza College of Business at the University of Notre Dame, spoke

    about the future of social enterprise and reported on the success of the first

    Social Venture Boot Camp held at Notre Dame in August for Catholic Charities

    agency staff. She encouraged agencies to develop social enterprise plans

    and attend the next boot camp in 2014.

    Opening Liturgy

    The opening liturgy on Sunday afternoon was held at the Cathedral of St.

    Mary of the Assumption, an inspiring place of worship combining ancient

    faith with modern architecture.

    Photos: Jason Steinberg,Steinberg Imagery

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    FALL 2013 | 2928 | CHARITIES USA28 | CHARITIES USA

    Workshops:This years workshops covered a host of topics: organizational health,

    cross-sector partnerships, adult day health care, programs for veterans, social media,

    public policy, fundraising, strategic planning, Catholic identity, parish partnerships,

    service delivery, social enterprise, and many more. Catholic Charities of Santa Clara

    County also conducted a poverty simulation to help people understand the barriers

    that make it difficult for low-income families to make ends meet.

    Bishop Joseph M. Sullivan Award:At the Awards Dinner on Sunday evening,

    Kathleen-Dooley-Polcha received the Bishop Joseph M. Sullivan Award for her work on

    behalf of children throughout her long career at the Catholic Home Bureau, an affiliate

    agency of Catholic Charities of the Archdiocese of New York. For the last 17 years, she

    has directed the Maternity Services Department, which supports women with a crisis

    pregnancy in parenting their children or p lacing them for adoption. She has also been

    actively involved as a leader in CCUSAs Children, Youth, and Family Services section.

    Volunteer of the Year Award:Fr. George Kloster, CCUSAs 2013 National Volunteer

    of the Year, was honored for his work to support the Office of Economic Opportunity

    in Murphy, NC, a poverty reduction program of Catholic Charities of the Diocese of

    Charlotte. He was instrumental in getting the program started 15 years ago, and has

    worked tirelessly since then to advise and support the programs staff, raise money for

    the program, and encourage the community to participate in the programs poverty re-

    duction efforts.

    Vision Award:Catholic Charities USAs 2013 Vision Award was presented to Bishop

    Michael Driscoll, Bishop of Boise. For more than a decade, he has served as the

    USCCBs Episcopal Liaison to Catholic Charities USA. For far longer, however, he has

    been actively involved in the work of Catholic Charities, especially during his ministry in

    the Diocese of Orange (California) and more recently in the Diocese of Boise (Idaho),

    where he led the effort to establish one of our networks newest agencies, Catholic

    Charities of Idaho.

    Keynote Speaker Patrick Lencioni:On Monday morning, Patrick Lencioni, a best-

    selling author and expert in fostering organizational health, gave a dynamic presenta-

    tion on the importance of functional and cohesive leadership teams, which are charac-

    terized by trust, healthy conflict, commitment, accountability, and a focus on results.

    Hot Topics Luncheon:At lunch on Monday, attendees picked up boxed lunches and

    headed to various tables to join their colleagues and discuss the tables assigned

    topic. The topics varied widely, capturing the important and interesting issues facing the

    Catholic Charities network.

    Sojourn Theater:Sojourn Theater returned to the Annual Gathering this year, perform-

    ing another creative work based on inter views with conference attendees as well as at-

    tendees of the preceding Partners in Excellence gatherings. The performance captured

    the voices of Catholic Charities employees, portraying the daily challenges and rewards

    of their work. Members of the ensemble group also conducted a workshop on the

    power of compelling stories in furthering the work of Catholic Charities.

    Closing Gala:On Monday evening, Catholic Charities CYO hosted a closing gala at

    the California Academy of Sciences, which houses a planetarium, aquarium, rain forest,

    and natural history museum. In this wondrous setting, conference attendees enjoyed

    the diverse cuisines of San Francisco, the fi ne wines of the regions vineyards, and the

    fun of lively music and dancing.

    Photos (Sojourn Theater and Closing Gala): Elias Kontogiannis,Catholic Charities USA

    2014 Catholic Charities USA Annual Gathering

    SEE YOU IN CHARLOTTE!

    October 4-7, 2014 Charlotte, NC

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    Think of the term boot camp and an in-

    tense, rigorous, and exhausting exercise regi-

    men comes to mind. While its demanding

    in so many ways, its also meant to achieve

    dramatic results in a short amount of time.

    Thats just what representatives of six

    Catholic Charities agencies experienced in

    August at Catholic Charities USAs Social

    Venture Boot Camp, held in partnership

    with the Gigot Center for Entrepreneurship

    of the Mendoza College of Business at the

    University of Notre Dame. The agency teams

    came with well-developed ideas for social

    ventures and worked in high gear for long

    hours to get their plans in shape.

    It turned out that boot camp was the right

    name for the conference, as we worked very

    hard for five straight days! said David Siler,

    executive director of Catholic Charities of the

    Archdiocese of Indianapolis. But the work

    paid big dividends for us as we gained a

    much better understanding of how we can

    approach our financial ser vices venture.

    The boot camp came about as a result of

    Catholic Charities USAs emphasis on em-

    bracing market-based strategies to over-

    come poverty. Social enterprise is one such

    strategy, which can help agencies fulfill their

    mission while achieving sustainability for the

    organization.

    To provide a well-rounded education on

    social enterprise, the boot camp tapped the

    entrepreneurial expertise of Notre Dame fac-

    ulty and social venture owners, consultants

    and investors, who drilled down on topics

    such as business plan development, stake-

    holder analysis, earned income and revenue

    streams, legal issues, competition, custom-er relations, emerging funding models, and

    measuring for impact. The camp also fea-

    tured business mentorsNotre Dame alumni

    and Catholic Charities directors who are run-

    ning social ventures similar to those pro-

    posed by the agencies at the camp.

    Our mentor added invaluable insight to our

    evaluation process and challenged us on

    many aspects of our proposed program,

    said David. Our agency could never have

    afforded the consultation that we received

    from our mentor during the program.

    The boot camp concluded with each agency

    making a presentation about their social

    venture to a group of community leaders

    and Notre Dame faculty, who pressed them

    on the particulars of their plan.

    Although somewhat intimidating, [it] was

    very much like what we can expect in the

    real world when we present our project to

    potential investors, said David.

    Overall, the boot camp gave the agency

    teams the opportunity to test and develop

    their ideas within a sound business frame-

    work, an opportunity David recomme nds. I

    wholeheartedly endorse the social enter-

    prise boot camp for any Catholic Charities

    agency that is seriously considering taking

    their agency in this direction.

    CCUSA LAUNCHES SOCIAL VENTURE BOOT CAMP AT NOTRE DAME

    GETTINGYOUR SOCIALVENTURE IN

    SHAPE

    FALL 2013 | 3130 | CHARITIES USA

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    32 | CHARITIES USA

    It turned out that boot campwas the right name for the

    conference, as we worked veryhard for five straight days! David Siler, executive director of Catholic Charities of the Archdiocese of Indianapolis

    We felt we had a profitable and viable plan

    going in, but the camp helped us fine-tune it.

    Elvira Ramirez , executive director, Catholic Charities,

    Diocese of Stockton, CA

    We are social workers. Were not trained in

    business. We found we had to look at things

    with a more income generating perspective.

    Lauren Goldberg, program coordinator for the Refugee Agricultural Partnership,

    Catholic Charities of Louisville, KY

    Better to Know Now

    Catholic Charities, Archdiocese of Louisville came to the

    boot camp with a plan to expand their Refugee Agricultural

    Partnership program into a social e nterprise. The program

    leases urban gardening plots to refugee families so they

    can grow food for their family and friends and/or e arn sup-

    plemental income by selling the produce. Expanded into a

    social enterprise, the venture would offer locally-grown or-

    ganic produce to local markets and restaurants.

    Lauren Goldberg, program coordinator for the Refugee

    Agricultural Partnership, was one of her agencys team

    members at the boot camp. From her perspective, the plan

    they came with was pretty advanced, but they learned that

    they had neglected to think about some things.

    We are social workers. Were not trained in business, said

    Lauren. We found we had to look at things with a more

    income generating perspective.

    When they did, they saw pretty quickly that their plan

    wouldnt generate enough income. So now the team is

    back at square one, and theres been a huge change in

    their social enterprise ideas.

    For Lauren, thats a good thing. It was better to know now

    that our plan wouldnt work than find out down the road

    when we were trying to do it. Now we can move on to more

    sustainable and viable options. n

    Were Better Prepared

    Elvira Ramirez and Rosie DArcy, executive director and

    development director, respectively, of Catholic Charities,

    Diocese of Stockton, CA, came out of the boot camp better

    prepared to launch their social enterprise. They plan to open

    a thrift store in their community.

    We felt we had a profitable and viable plan going in, but

    the camp helped us fine-tune it, said Rosie. They helped

    us look at all the details and gave us more information to

    review and consider.

    This deep evaluation of their social venture plan has given

    Elvira and Rosie more confidence in presenting their plan

    to the bishop and board of directors.

    Were better prepared to present our business plan, to show

    how it can be profitable, said Elvira. Were better prepared

    to answer questions about it.

    They are also going to take a little longer than they planned

    in getting the thrift store started. We were planning on

    opening the store as early as January, but through the

    camp, we realized we needed to slow down and get more of

    the pieces in place.n

    FALL 2013 | 33

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    By Cindy Brovsky

    34 | CHARITIES USA

    BRING DESTRUCTION TO COLORADO

    Following the devastating floods in Colorado this past September,

    Catholic Charities USA and Catholic Charities of the Archdiocese of

    Denver entered into a powerful collaboration to meet the immediate

    needs of disaster survivors and chart a course of recovery for the

    long term.

    CCUSA was indispensable, said Larry Smith, president and CEO

    of Catholic Charities in Denver. They brought a tremendous amount

    of experience, yet filled any role we needed with humility. They were

    mentors and helped guide us in the right direction.

    CCUSA recently granted $1.8 million to Catholic Charities of Denver

    for long-term recovery assistance in the wake of the disaster.

    Unprecedented flooding began the week of Sept. 8. The relentless

    rain dumped 17 inches in some areas, demolishing homes, busi-

    nesses and highways across more than a dozen counties. The floods

    forced about 12,000 people to evacuate from mountain communi-

    ties, cities and farms in northern Colorado, some fleeing with only the

    clothes on their backs. Eight people were killed.

    At the Catholic Charities USA Annual Gathering in San Francisco,

    days after the floods began, Kim Burgo, senior director of disaster

    services for CCUSA, suggested to Smith that Catholic Charities of

    Denver mobilize to address daily needs of flood survivorssuch as

    water, blankets, cleaning, and hygiene supplies, as well as gift cards

    to buy food and other necessities.

    Burgo and Katie Oldaker, director of disas-

    ter services for CCUSA, traveled to Denver

    and went with Smith to northern Colorado

    to survey the damage. Oldaker was famil-

    iar with the area, having assisted in relief ef-

    forts after a major forest fire in July 2012.

    It was so inspiring to assist an agency that

    wanted to learn, Oldaker said.

    Catholic Charities was able to step up and

    do some amazing things, said Smith. We

    had four emergency distribution centers set

    up in northern Colorado. We handed out

    close to $100,000 in gift cards and more

    than $150,000 of in-kind support. We mo-

    bilized the northern parishes. We had 40

    employees put in 1,800 hours in two weeks,

    just on flood relief, while we continued to do

    all our other ministries. And we had 100 vol-

    unteers put in more than 1,000 hours. So

    we got a phenomenal response.

    One single mother, flooded out of her home,

    said that getting the help from the commu-

    nity and the people that are willing to come

    in and help us out means more than any-

    body will ever know.

    The Greeley Tribunesfront-page headline on

    Sept. 28 was: Catholic Charities Step in to

    Help.

    The CCUSA staffs work included teachingColorado staff about incident command sys-

    tems and situation reports, Oldaker said.

    They also helped at flood relief distribution

    centers and visited affected communities.

    The sheer magnitude of the disaster area

    was difficult to handle, Oldaker recalled. I

    think in two days I was in the car for 13

    hours. We all had days like that. It was ex-

    hausting. It showed our team how much

    need was out there, plus how much support

    Catholic Charities Denver was going to need

    in the months and years ahead.

    Staffers from Catholic Charities organiza-

    tions in Camden, NJ, and Broome County,

    NY, came to Colorado to help. Tonya Brown,

    Shelly Kaminsky, and Tammy Hodges came

    from New York state. From Camden, Mark

    Taylor and Valerie Gonzalez of Veteran

    Services and Rose Porcellini of the executive

    office came to work at the disaster relief dis-

    tribution centers.

    After Hurricane Sandy, people all over the

    country, including Colorado, sent money, do-

    nations, and volunteers, and we thought it

    was appropriate to help Colorado in this

    time of need, said Kevin Hickey, executive

    director of Catholic Charities of Camden.

    As with the Hurricane Sandy recovery in

    New Jersey, Colorado officials know they will

    be working for months and years to get dis-

    placed people resettled. Catholic Charities

    USA has been with us all of the way and we

    know they will be with us in the long-term,

    Smith said. n

    FALL 2013 | 35

    RAGINGWATERSCatholic Charities Denver and Catholic Charities USA Join Forces to Respond

    S U P E R S T O R M S A N D Y

    DAYS AFTER

    Catholic Charities USA has released a report on our net-

    works disaster response efforts in the last year to Superstorm

    Sandy. The report captures the work of CCUSA and more than

    a dozen agencies in responding to the disaster and helping

    people rebuild their homes and lives. In the last year, CCUSA

    has more than $14 million to assist Catholic Charities agen-

    cies responding to Hurricane Sandy.

    Visit www.CatholicCharitiesUSA.org to read the report.

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    36 | CHARITIES USA

    UpdateCCUSA

    p David Zubik Appointed as

    As New Episcopal Liaison

    c Charities is pleased to announce that

    ost Reverend David A. Zubik, DD, bishop of

    ocese of Pittsburgh, PA, was recently ap-

    d by Cardinal Timothy Dolan as Catholic

    es USAs new episcopal liaison.

    e who has met Bishop Zubik knows him to

    man of great faith who will be a significant

    utor to our movement, said Rev. Larry

    r, CCUSA president. I look forward to his

    ce and guidance as we continue to live

    r Lords call to service and justice in com-

    es across the country.

    al Dolan, acting in his role of president

    United States Conference of Catholic

    s, appointed Bishop Zubik to take the

    of the Most Reverend Michael Driscoll,

    of the Diocese of Boise, ID, who retired as

    As episcopal liaison earlier this year.

    New officers of the board were announced as well. The new chair of

    the CCUSA Board of Trustees is Sister Linda Yankoski, CEO of Holy

    Family Institute in Pittsburgh. Other new officers include Peg Harmon,

    CEO of Catholic Community Services of Southern Arizona, who will

    serve as vice chair, and Chuck Cornelio, of Lincoln F inancial Group,

    who was elected to the position of board treasurer. Elida El-Gawly, di-

    rector of community grants and investments for Sisters of Charity of

    the Incarnate Word in Houston, TX, will serve as the new board secre-

    tary. All were currently serving on the CCUSA Board when elected to

    their new roles.

    Two Washington Agencies Receive Social Innovation Awards

    In early November, Catholic Charities USA presented Social

    Innovation Awards to two Washington state local member agencies

    during its Partners in Excellence Regional Gathering event held in

    Coeur dAlene, ID, one of 10 regional gatherings taking place across

    the country in 2013 and 2014. The Social Innovation Awards rec-

    ognize socially-innovative programs being run by Catholic Charities

    agencies and come with a $5,000 grant to be reinvested in the pro-

    gram for its continued success.

    Catholic Charities Housing Services of the Diocese of Yakima was

    recognized for its New Life Homes Project, which was launched in

    2004. Targeting families at or below 80% of the median income

    for the Yakima area, the program helps first-time homebuyersachieve their dream of owning a home by offering financial assis-

    tance in exchange for sweat equity.

    Catholic Charities of Spokanes Vinegar Flats Community Farm ini-

    tiative provides access to healthy and affordable fresh produce

    from local farmers markets for those in need.

    Catholic Charities USA (CCUSA) ispleased to recognize three com-munity leaders for their outstand-ing contributions to the cause of

    justice and opportunity for all withthe 2014 Keep the Dream Aliveawards. Marcos Legaspi Herrera,Roger Playwin, and Ron Laurenthave been named recipients of theannual award, which is given to

    individuals who have spent theircareers working on behalf of thepoor and marginalized in our so-ciety. The honorees will receivetheir awards at the 2014 Keepthe Dream Alive Mass, which willbe held Saturday, January 11,2014, in Washington, DC, at HolyComforter-St. Cyprian Church.

    CCUSA Welcomes Vision and Leadership of Four New Board Members

    At the Annual Gathering in September, Catholic Charities USA commissioned four leaders from

    the fields of law, academia, and non-profit administration to serve on its board of trustees.

    These men and women are bringing their expertise and skills to assist our organization in

    living out its mission, said Rev. Larry Snyder, president of Catholic Charities USA. But equally

    importantly, they bring with them a true sense of service and a passion for improving the lives

    of those who come to our agencies. We welcome them and give God thanks for the gifts and

    talents they will bring to enrich our work.

    The incoming board members are:

    Gregory R. Kepferle, San Jose, CA. Kepferle is

    the CEO of Catholic Charities of Santa Clara

    County, where he has spearheaded bold ap-

    proaches to ending poverty, such as Step Up

    Silicon Valley and the 1,000 Out of Poverty

    campaign.

    Dr. Isaiah Ike McKinnon,Detroit, MI.

    McKinnon is an associate professor at the

    University of Detroit Mercy and is the former

    chief of police for the city of Detroit.

    Timothy F. Noelker, St. Louis, MO.

    Noelker is a partner in Thompson Coburn LLPs

    Business Litigation Department and a former

    trial attorney for the U.S. Department of Justice.

    Heather Reynolds, Fort Worth, TX. As presi-

    dent and CEO of Catholic Charities Fort Worth,

    Reynolds has been on the forefront of social-

    ly-innovative programs such as WORN Scarves

    and TIN. In 2010, she received the papal

    Benemerenti Medal.

    M,J, , :.St.Aloysius Church, Washington, D.C.ReverendMonsignorJohn Enzler, Presider&Homilist

    KEEPTHEDREAMALIVEMass&Awards

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    FALL 2013 | 37

    CCUSA to Honor Three Leaders at Keep the Dream Alive Mass

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    FALL 2013 | 3938 | CHARITIES USA

    St. Cloud Agency Breaks Ground on Expansion of Childrens Home

    NewsNotes

    Almost 90 years ago, a dream started

    to take formthe dream of a place

    of welcome, safety, care, and hope

    in Central Minnesota; a place where

    the journey of life could begin anew.

    In 1924, the St. Cloud Orphanage

    opened its d oors. oday, it is Catholic

    Charities St. Cloud Childrens Home

    and is a residential mental healthtreatment program for youth. Te

    home still stands as a sign of that

    dream, of that belief that to welcome

    children is to do what Jesus asked us

    to when he said, Bring the children

    to me.

    While the building has served many

    well, todays children require a very

    different space. In August, Catholic

    Charities of the Diocese of St. Cloud,

    MN, broke ground on an Intensive

    reatment Cottage. Tis additional

    cottage will serve young people with

    diagnosed mental illness who need

    the closest amount of supervision and

    care. Tis new cottage is the result of

    several years of planning, study, de-velopment, and hard work. Its a $4.6

    million undertaking. A number of

    generous individuals have already

    pledged gifts to pay for it as part of

    Catholic Charities Saving Children,

    Saving Families campaign.

    Catholic Charities Executive Director

    Steve Bresnahan said, Te generosi-

    ty and depth of caring that has already

    been shown by our community for

    children they dont even know touch-

    es me.

    Te new Intensive reatment Cottage

    will continue the tradition of St.

    Cloud Childrens Home. It is expect-

    ed to open in June of 2014 90 years

    after the Catholic Charities St. Cloud

    Childrens Home opened its doors for

    the first time.

    Chicago Agency Hosts Golf Outing toBenefit Children Affected by Suicide

    Te 3rd Annual Patrick J. Ryan Golf

    Outing, chaired by Former Attorney

    General of Illinois, Jim Ryan, his wife,

    Marie, and their family, took place on

    August 15, 2013 at St. Andrews Golf

    & Country Club in West Chicago.

    Rev. Monsignor Michael M. Boland,

    president of Catholic Charities of

    Chicago, welcomed more than 300

    guests to the event which featured

    a continental breakfast, 18 holes of

    golf, a lunch buffet, dinner, a silentand live auction, and a raffle and fan-

    tastic contest holes. Proceeds, which

    were more than $100,000 net, ben-

    efited Catholic Charities of Chicagos

    LOSS (Loving Outreach to Survivors

    of Suicide) Program for Children and

    Youth, delivering counseling and sup-

    port services to young people who

    have lost a loved one to suicide. Te

    program was started in 2010 as a

    result of the tragic loss of the Ryan

    familys youngest son, Patrick, to sui-

    cide in 2007. Since its inception in

    August 2010, the program has pro-

    vided 125 children and youth with as-

    sistance in coming to terms with their

    painful loss through individual, family,

    and group counseling.

    Catholic Charities Worcester County

    Wins Fourth Award for Annual Report

    Te International Academy of the

    Visual Arts announced that the 2013Communicator Award of Distinction

    was presented to Catholic Charities

    Worcester County (MA) and its ex-

    ecutive director, Catherine Loeffler,

    for the agencys 2012 Annual Report,

    Imagine.... Te Award of Distinction

    is given in an international advertis-

    ing competition honoring the creative

    excellence of communications pro-

    fessionals. Tis is the fourth year that

    Catholic Charities Worcester County

    has received an award for its annual

    report.

    Monterey Catholic Charities Expands

    Tattoo Removal Program

    Catholic Charities Diocese of

    Monterey held an open house on Sept.

    25 at its new facility in Santa Cruz,

    CA, to celebrate the successful col-

    laboration with D