The Chatbot Revolution

Stefan Kojouharov

-Founder at ChatbotsLife.com

-We help companies build bots and share our insights along the way.

-#1 Place to Learn About Bots Online

Stefan Kojouharov

Part 1Why Are Bots Trending?

Why Bots, Why Now?

2 Main Reasons

Messaging Apps are Killing It

Consumption: Apps vs Websites vs Songs

Apps Have Failed Us

Why Have Apps Failed

Us?

Brain has a Limited Attention Span &

Memory

Bots Can Solve this Problem

What Does a Bot Future Look Like?

Technological Integration

❖ Single Entry Point

❖ AI & Automation

❖ IOT

❖ Personalization

Living in a Fully Integrated World

Single Entry Point

Single Entry Point

You Will be Able to Access all of your Technology, such as

documents, calendar, emails, etc via Virtual Assistant Bot.

Ai & Automation

Many simple tasks will take care of

themselves.Say you and a friend want to set up a meeting, in the future your

Bot will talk to their bot and it will happen automatically

IOT

Everything will Talk & Learn!

Your Refrigerator will order eggs when you run low, the Sprinkler System will turn itself ON if it does not rain, and if

your house springs a leak, a plumber will instantly be on his way.

Personalization

Scalable Super Personalization

Bots will soon have the ability to track and predict your mental patterns, your moods, your

performance.. Bots will be able to anticipate our Needs and Provide

Solutions even before we request it and run A/B tests on us.

Bot Ecosystem

Master Bots Slave Bots

Bot 2 Bot

Bot to Bot Communication● Bots can summon other bots to complete

tasks● Bots can collaborate with each other to

enable new services● Bots can delegate or outsource tasks to

different bots● Bots can transact and negotiate with other

bots at bot-speed● Bots can upgrade themselves by

leveraging capabilities of other bots

Democratization of Technology

❖ Non-techies will be

able to build bots

like legos.

❖ Discovery &

Monetization will

become automatic.

How Close Are We?

How Much Can We Automate Right Now?

“45% of work activities

could be automated using

already demonstrated

technology”

McKinsey

Where are the Biggest

Opportunities?

Major Task Automation Opportunity

Major Task Automation Opportunity

Major Task Automation Opportunity

Major Task Automation Opportunity

Major Task Automation Opportunity

Major Task Automation Opportunity

Major Task Automation Opportunity

What are Developers focusing their energies on?

What Types of Bots are Developers Building Right Now?

What are Biggest Opportunities for Your Company?

Part 2: Bot Basics

What is a Chatbot?

Front End

NLP Layer

Application

Server / Database

Chatbot Front Ends

UI Elements & What it Means: Let’s Play with a couple of Bots

Chatbot’s Life Bot

Tutor Bot

Where Should You Build First?

NLP Layer

Part 3The Making of a Bot

Democratization of Technology

“Building Bots is EasyBuilding Good Bots is Hard”

Why is it so Hard? …. Paradigm Shift!

Chatbots are a natural expression,

and an externalization of what we

do almost every moment of

everyday: TALK.

Common Mistakes

Most Developers try to Cram Websites and Apps into Bots and Fail

How to Build a Great Bot

Chatbot First Use Cases

Bot Design & Copywriting

Bot Superpowers

Habit Forming Design

Chatbot’s LifeSan Francisco CAStefan@ChatbotsLife.comTel: 415-650-2929

Resources

Songs in iTunes: https://9to5mac.com/2011/01/04/a-look-at-the-average-itunes-library/

Websites visited per month:

https://www.creditloan.com/blog/how-the-world-spends-its-time-online/

https://www.quora.com/How-many-webpages-does-an-average-user-visit-per-day

http://www.dailygalaxy.com/my_weblog/2008/04/the-limits-of-m.html

Automation:

https://hbr.org/2015/12/how-many-of-your-daily-tasks-could-be-automated

http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/four-fundame

ntals-of-workplace-automation

https://public.tableau.com/profile/mckinsey.analytics#!/vizhome/AutomationandUSjobs/T

echnicalpotentialforautomation