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Children’s Services Torbay Our Continuing Journey of Improvement Children’s Services: Looking Forward Children’s Services: Looking Forward May 2014

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Page 1: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

Children’s Services Torbay

Our Continuing Journey of

Improvement

Children’s Services: Looking ForwardChildren’s Services: Looking Forward

Improvement

May 2014

Page 2: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

Maintaining Our Direction

• Improvement and Integration (Summer 2012)

• Improvement and Integration (Summer 2012)

Children’s Services: Looking Forward

Page 3: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

Maintaining Our Direction

Children’s Services – from adequate to good............(Summer 2013)

“The continued success of our improvement

process therefore needs to find a balance

Children’s Services: Looking Forward

process therefore needs to find a balance

that will embed and sustain our journey but

respond to ongoing pressure and changes”

Page 4: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

A Bumpy Ride

Improvement

Children’s Services: Looking Forward

Recruitment Budget Demand

Holding our Improvement course!!

Page 5: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

“Celebrations”!!!

RECRUITMENT

YOT

Children’s Services: Looking Forward

ADOPTION

FOSTERING

YOUNG

CARERS

Page 6: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

Pressures

• Demand

• Workload

• Budget

Children’s Services: Looking Forward

• Budget

• Change

• Legacy

Page 7: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

Listening – Priorities for Staff

• Recruitment and Retention

• Partnerships

• Change/Morale

Children’s Services: Looking Forward

• Change/Morale

• Demand/Capacity

• Budget – Costs/Reductions

Page 8: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

Action

• Maintain our direction

• Get the basics right

Children’s Services: Looking Forward

• Plan for the future (5 years)

Page 9: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

The Basics (1)

• Quality

• Participation

• Partnership

Children’s Services: Looking Forward

• Inspection Preparation

• Reflection

Page 10: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

The Basics (2)

A calm, settled workforce forging strong relationships with each other,

Children’s Services: Looking Forward

with each other, partners, children and families

Page 11: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

Our Staged Five-Year PlanContinuous Improvement (2014 - 2019)

Platform for Excellence (2014 - 2017)High-performing culture,

attracting and retaining top

talent; systems, processes, and

operating model transformedFunding the Journey

(2014 – 2015)Effective services in place to

achieve good outcomes;

efficient processes to deliver

Children’s Services: Looking Forward

efficient processes to deliver

themTactical initiatives to

improve efficiency and

“stem the flow”

Good outcomes

Balanced budget

Efficient, effective

Page 12: Children’s Services Torbay Our Continuing Journey of ...€¦ · Our Staged Five-Year Plan Continuous Improvement (2014 - 2019) Platform for Excellence (2014 - 2017) High-performing

What Next?

Children’s Services: Looking Forward

CYPP

HWBB –

JULY 2014Building Blocks in Place