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Page | 1

China-Ready Program for LATCB Members

LATCB Member Categories:

• Hotels

• Attractions and cultural institutions

• Shopping

• Restaurants

• Sightseeing and transportation providers

• Service Providers

Requirements:

• Meet minimum China-Ready requirements in respective category

Benefits:

• Listing on LATCB China website as China-Ready

• Dedicated feature on LATCB’s Weibo and WeChat accounts (Chinese social media

platform)

• Introduction to LA-based China receptive operators

• Mention in LATCB’s China Visitors Guide as China-Ready

• Use of NiHao China logo on member website, in printed materials and on-site

• Inclusion in LATCB’s Chinese travel trade marketing and PR outreach

Cost:

$195 per company designation cost for qualified China-Ready businesses is a

separate fee, once criteria have been met.

China-Ready designation reflects only that a member business meets minimum

requirements, nothing else.

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Hotels: China-Ready Designation Requirements

In order to be designated China-Ready, each property must meet all the below requirements.

Recommended amenities and services are not required in order to be designated as China-

Ready, but are encouraged as value-added services for Chinese customers.

Amenity/Service Required Recommended

Chinese language materials X

Chinese language content on website X

Availability of hot water/ Chinese tea X

Slippers in room X

RMB exchange service X

Chinese breakfast X

Smoking area/rooms X

Inclusive room rates (breakfast, tax, wi-fi) X

Mandarin speaking staff X

Chinese language reservation capability X

Chinese language TV channel X

Chinese language newspaper X

Chinese language travel guide offered X

Chinese food room service options X

Chinese social media accounts

(Weibo/WeChat) X

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Attractions & Cultural Institutions: China-Ready Designation Requirements

In order to be designated China-Ready, tourist attractions and cultural institutions must meet all of

the below requirements. Recommended amenities and services are not required in order to be

designated as China-Ready, but are encouraged as value-added services for Chinese customers.

Amenity/Service Required Recommended

Chinese language map/ materials X

Chinese language content on website X

Audio tour in Chinese X

Mandarin speaking staff X

Chinese food/drink options

(if applicable) X

Free wi‐fi X

Way finding/signage in Chinese X

Chinese subtitles on videos X

Chinese social media accounts

(Weibo/WeChat) X

Page | 4

Shopping: China-Ready Designation Requirements

In order to be designated as China-Ready, shopping locations must meet all of the below

requirements. Recommended amenities and services are not required in order to be designated

China-Ready, but are encouraged as value-added services for Chinese customers.

Amenity/Service Required Recommended

Chinese language map/ materials X

Chinese language content on website X

Mandarin speaking staff X

Chinese food/drink options

(if applicable) X

Free wi‐fi X

Way finding/signage in Chinese X

Chinese social media accounts

(Weibo/WeChat) X

Restaurants: China-Ready Designation Requirements

In order to be designated China-Ready, restaurants must meet all of the below requirements.

Recommended amenities and services are not required in order to be designated as China-

Ready, but are encouraged as value-added services for Chinese customers.

Amenity/Service Required Recommended

Chinese language menu X

Chinese language content on website X

Mandarin speaking staff X

Pictures of food on menu X

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Sightseeing and Transportation: China-Ready Designation Requirements

In order to be designated China-Ready, sightseeing or transportation companies must meet all of the below requirements. Recommended amenities and services are not required in order to be designated as China-Ready, but are encouraged as value-added services for Chinese customers.

Amenity/Service Required Recommended

Chinese language materials X

Audio tour in Chinese X

Mandarin speaking staff X

Chinese subtitles on videos X

Chinese language content on website X

Service Providers: China-Ready Designation Requirements

In order to be designated China-Ready, service providers must meet all of the below requirements. Recommended amenities and services are not required in order to be designated as China-Ready, but are encouraged as value-added services for Chinese customers.

Amenity/Service Required Recommended

Chinese language content on website X

Chinese speaking staff available X

Case studies or examples of previous

business with Chinese customers X

Page | 6

Frequently Asked Questions Q: My company does not fall into the categories of hotel, tourist attraction/ cultural institution, shopping, restaurant, sightseeing/transportation, or service provider, can I be designated as China-Ready? A: LATCB is only able to designate companies in the above-listed categories at this time. Q: How do I apply for China-Ready Designation?

A: Please contact [email protected] for more information. Q: Whom can I contact for more information on the program?

A: Please email questions to [email protected]