choosing the right content management system

77
C HOOSING THE RIGHT C ONTENT M ANAGEMENT S YSTEM Friday, 8 July 2011

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My talk from the Highland Fling Conference 2011

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Page 1: Choosing the right Content Management System

CHOOSING THE RIGHT

CONTENT

MANAGEMENT SYSTEM

Friday, 8 July 2011

Page 2: Choosing the right Content Management System

RACHEL ANDREW

@rachelandrew

http://rachelandrew.co.ukhttp://edgeofmyseat.comhttp://grabaperch.com

Friday, 8 July 2011

Page 3: Choosing the right Content Management System

WHAT IS A CMS?(for the purposes of this presentation)

Friday, 8 July 2011

Page 4: Choosing the right Content Management System

A TOOL FOR CONTENT

EDITINGBy non-technical usersVia some kind of web-based admin

Friday, 8 July 2011

Page 5: Choosing the right Content Management System

YOUR CMS IS AN

IMPORTANT PART OF

YOUR SOLUTION

Friday, 8 July 2011

Page 6: Choosing the right Content Management System

ONE-SIZE DOES NOT

FIT ALL.

Friday, 8 July 2011

Page 7: Choosing the right Content Management System

WHAT DOES THIS

PROJECT NEED?

Friday, 8 July 2011

Page 8: Choosing the right Content Management System

HOSTING

Friday, 8 July 2011

Page 9: Choosing the right Content Management System

LANGUAGEPHP, .NET, Ruby, Python ...

Friday, 8 July 2011

Page 10: Choosing the right Content Management System

OTHER TECHNICAL REQUIREMENTSWorking with existing software, user logins

Friday, 8 July 2011

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WHO WILL EDIT THIS?

Friday, 8 July 2011

Page 12: Choosing the right Content Management System

HOW MANY EDITORS?and do they need protecting from each other

Friday, 8 July 2011

Page 13: Choosing the right Content Management System

SKILLSNot just technical skills

Friday, 8 July 2011

Page 14: Choosing the right Content Management System

PREFERENCESWhat do they love? What do they hate? Find and fix the pain points.

Friday, 8 July 2011

Page 15: Choosing the right Content Management System

THE PROJECT SPECWhat requirements does this site have?

Friday, 8 July 2011

Page 16: Choosing the right Content Management System

SIMPLE PAGE-BASEDAn obvious hierarchical site map

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Page 17: Choosing the right Content Management System

BLOG-CENTRICWhere a blog or blogs are the main feature

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COMPLEX CONTENT

STORAGE REQUIREMENTA huge amount of content - not necessarily page-based

Friday, 8 July 2011

Page 19: Choosing the right Content Management System

CMS SECONDARY TO MAIN APPLICATIONUsed for editing bits of content in an app.

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Page 20: Choosing the right Content Management System

OTHER FEATURESGalleries, news updates, e-commerce, calendars ... what else?

Friday, 8 July 2011

Page 21: Choosing the right Content Management System

VISITOR NUMBERSHow busy do we expect this site to be?

Friday, 8 July 2011

Page 22: Choosing the right Content Management System

WHAT EDITING

ENVIRONMENT DO YOU

WANT TO PROVIDE?

Friday, 8 July 2011

Page 23: Choosing the right Content Management System

WHAT BEST SERVES

YOUR DESIGN AND

YOUR EDITORS?

Friday, 8 July 2011

Page 24: Choosing the right Content Management System

YOUR CLIENT IS

(PROBABLY) NOT A

COPYWRITER

Friday, 8 July 2011

Page 25: Choosing the right Content Management System

YOUR CMS SHOULD

SUPPORT THE

CONTENT STRATEGY

Friday, 8 July 2011

Page 26: Choosing the right Content Management System

YOUR CLIENT IS

(PROBABLY) NOT A

DESIGNER

Friday, 8 July 2011

Page 27: Choosing the right Content Management System

YOUR CMS SHOULD

MAINTAIN THE

DESIGN & TYPOGRAPHY

Friday, 8 July 2011

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DEFAULT TO THE

SIMPLEST THING

POSSIBLE

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USERS SHOULD NOT

NEED TO UNDERSTAND

THE DATABASE

Friday, 8 July 2011

Page 30: Choosing the right Content Management System

THE SOLUTION TO ONE

PROBLEM IS NOT THE

SOLUTION TO ALL.

Friday, 8 July 2011

Page 31: Choosing the right Content Management System

THE CURSE OF

WYSIWYG

Friday, 8 July 2011

Page 32: Choosing the right Content Management System

YOUR CLIENT IS

(PROBABLY) NOT A

DESIGNER

Friday, 8 July 2011

Page 33: Choosing the right Content Management System

ckeditor

Friday, 8 July 2011

Page 34: Choosing the right Content Management System

Emoticons anyone?

Friday, 8 July 2011

Page 35: Choosing the right Content Management System

Comic Sans please

Friday, 8 July 2011

Page 36: Choosing the right Content Management System

BUT CLIENTS NEED TO

BE ABLE TO STYLE THEIR

CONTENT!

Friday, 8 July 2011

Page 37: Choosing the right Content Management System

DO THEY, REALLY?

Friday, 8 July 2011

Page 38: Choosing the right Content Management System

WYSIWYG EDITORS

FOCUS ON HOW

CONTENT LOOKS.

Friday, 8 July 2011

Page 39: Choosing the right Content Management System

WYSIWYG IS A FLAWED

PREMISE

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WYSIWYG CREATES

NON-REUSABLE DATA

Friday, 8 July 2011

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This looks like contact information

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But is it really?

Friday, 8 July 2011

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WYSIWYG MIXES

CONTENT AND

PRESENTATION

Friday, 8 July 2011

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WYSIWYG PROMOTES

STYLE OVER

CONTENT

Friday, 8 July 2011

Page 45: Choosing the right Content Management System

SO WHAT SHOULD WE

DO?

Friday, 8 July 2011

Page 46: Choosing the right Content Management System

STRUCTURED CONTENT

Friday, 8 July 2011

Page 47: Choosing the right Content Management System

Contact information?

Friday, 8 July 2011

Page 48: Choosing the right Content Management System

Add a contact

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Page 49: Choosing the right Content Management System

The Contact on a web page

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Page 50: Choosing the right Content Management System

Contact mark-up

Friday, 8 July 2011

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SUPPORT THE CONTENT

STRATEGY WITH

STRUCTURED CONTENT

Friday, 8 July 2011

Page 52: Choosing the right Content Management System

MAINTAIN THE DESIGN -

EDITORS ENTER

CONTENT - NOT MARKUP

Friday, 8 July 2011

Page 53: Choosing the right Content Management System

STRUCTURED CONTENTremoves the need for editors to think about how it looks.

Friday, 8 July 2011

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STRUCTURED CONTENTcan promote the content strategy and offer help and advice in the form for novice copywriters

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STRUCTURED CONTENTallows you to store data in a way that describes what it is - so it can be easily reused

Friday, 8 July 2011

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STRUCTURED CONTENTprevents a mess of html ending up in your database, making it easier to re-present that content elsewhere

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SIMPLE FORMATTING

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MARKITUPhttp://markitup.jaysalvat.com/home/

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WYSIWYMWhat You See Is What You MEAN

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PREVIEW

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VIEW CHANGES IN

CONTEXT

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“IN-CONTEXT” EDITING

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ONLY WORKS FOR VERY

SIMPLE SITES

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PROMOTES THINKING

ABOUT STYLE RATHER

THAN CONTENT

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REQUIRES JAVASCRIPT

AND MAY CONFLICT

WITH SITE JAVASCRIPT

Friday, 8 July 2011

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BE UNASHAMED TO BE

THE EXPERT

Friday, 8 July 2011

Page 68: Choosing the right Content Management System

BUT, WHAT IS THE RIGHT

CMS FOR MY PROJECT?

Friday, 8 July 2011

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A CMS THAT DOES NOT

FORCE YOU TO

COMPROMISE

Friday, 8 July 2011

Page 70: Choosing the right Content Management System

A CMS THAT ENABLES

EDITORS TO CONTINUE

YOUR WORK.

Friday, 8 July 2011

Page 71: Choosing the right Content Management System

A CMS THAT PROMOTES

EFFECTIVE USE OF

CONTENT.

Friday, 8 July 2011

Page 72: Choosing the right Content Management System

A CMS THAT PREVENTS

ACCIDENTAL

DESTRUCTION.

Friday, 8 July 2011

Page 73: Choosing the right Content Management System

A CMS THAT DOES

THINGS IN THE SIMPLEST

WAY POSSIBLE.

Friday, 8 July 2011

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DEMAND MORE FROM

YOUR CMS MAKERS

Friday, 8 July 2011

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NEVER SETTLE FOR

‘GOOD ENOUGH’

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HIGHLIGHT GOOD PRACTICE...and file bugs and complain about outdated, crufty systems

Friday, 8 July 2011

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THANK YOU@rachelandrewPhotos: http://www.flickr.com/photos/ongline/3131142818/http://www.flickr.com/photos/ongline/3131143218/http://www.flickr.com/photos/ongline/3131143024/http://www.flickr.com/photos/ongline/3131142976/

Friday, 8 July 2011