1

HRDChallenges & Future Trends

2

New Challenges in the Changing Workplace

Managing Knowledge Workers

Employee who is of value because of the knowledge that he or she possesses

3

New Challenges in the Changing Workplace

Contingent Worker  

Employee hired on something other than a full-time basis to supplement an organization’s permanent work force

4

New Challenges in the Changing Workplace

Managing Workforce Diversity

Range of workers’ attitudes, values, and behaviors that differ by gender, race, and ethnicity

5

Challenges

• What HRM strategies are appropriate at different stages of internationalization?

• How is the best employee mix (host-country and expatriate) determined?

• Why do international assignments fail?• How are returning employees re-

integrated into the firm?

6

Expatriate:

A citizen of one country living and working in another country

7

Stages of a Global Organization

• Domestic• International• Multinational• Global or Trans-national

8

Managing an International Subsidiary

• Ethnocentric Approach• Top management and key positions filled by

people from home country

• Polycentric Approach• International subsidiaries managed/staffed by

personnel from host country

• Geocentric Approach• Nationality deliberately downplayed • Firm searches worldwide or regionally to hire

best people to fill key positions

9

Why International Assignments Fail

• Career blockage• Culture shock• Lack of pre-departure cross-cultural

training• Overemphasis on technical qualifications• Getting rid of a troublesome employee• Family problems

10

Upon Return

• Lack of Respect for Acquired Skills

• Loss of Status

• Poor Planning for Return Position

• Reverse Culture Shock

11

Selection of Employees for International Assignments

• Emphasize cultural sensitivity as a selection criteria

• Establish a selection board of expatriates• Require previous international experience• Explore possibility of hiring foreign-born

employees to serve as “expatriates” at future date

• Screen candidates’ spouses and families• Cross cultural training• Compensation structure

12

Future trends & Implications for HRD

• Increased concern by organizations on HRM

• Removal of termination as a threat• Creation of a bimodal workforce• Dual Career Couples• Working at home• Matching the environment to the

employees• Decline of Unions

13

HOORRAY!!!!!

WITH THAT WE END THE SYLLABUS FOR HRM

THANK YOU