chris gobby: getting the most out of data

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mData Big Data Essential for Big Decisions Chris Gobby [email protected] Head of mData Mar2014

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Page 1: Chris Gobby: Getting the most out of Data

mDataBig Data Essential for Big Decisions

Chris [email protected] of mDataMar2014

Page 2: Chris Gobby: Getting the most out of Data

ContentsmData Overview

ChallengesCase Studies

Page 3: Chris Gobby: Getting the most out of Data

12/04/2023 3

Growing Mobile Market

Monetise Big Data Assets

Drive Internal benefits

Europe US Global Acquisition

Mobile Data Monetisation

Big Data Monetisation

Page 4: Chris Gobby: Getting the most out of Data

4

mData Journey: “2014 Big Data essential for Big Decisions”

2009: Value of

Data

2010: Prove

value with Coca-Cola

2011: One man and his laptop

2012: mData testing begins

2013: Big Data enables Better

Decisions

2014: Big Data essential for Big

Decisions

Page 5: Chris Gobby: Getting the most out of Data

12/04/2023 5

SINGLE BIG DATA PLATFORM

Discover

Hotspot

2014 Focus: UK Leading Mobile Analytics using Innovation and Collaboration to drive market forwards

CORE PRODUCTS MONETISE DATAENABLE INTERNAL

ANALYTICS

Smart Cities

Advertising

Market Research

Network

Brand

Propositions

Page 6: Chris Gobby: Getting the most out of Data

Big Data Challenges

Page 7: Chris Gobby: Getting the most out of Data

Challenges in Telco Big Data:

1. Collecting data from multiple sources

2. Analysing data: cost vs benefit

3. Harnessing the useful data

Solutions:

Modular Approach

Experimentation

Open Source

Page 8: Chris Gobby: Getting the most out of Data

Where is the Value in Big Data?

Scalable Solutions

Analytics

Raw Data

SaaS

Consulting

Data Aggregati

on

Value Business Model

UNDERSTAND YOUR PLACE IN THE ECOSYSTEM

Page 9: Chris Gobby: Getting the most out of Data

Prioritising Use Cases

12/04/2023 9

Value

Ease

Speed of Results

Innovative

Market Position

Future vs Now

TRY IT

PRODUCTISE

INNOVATE

Page 10: Chris Gobby: Getting the most out of Data

Case Studies

Page 11: Chris Gobby: Getting the most out of Data

12/04/2023Orange UK PAYM smartphone usage 11

Hig

h U

sers

Low

Users

7.9% 8.3% 3.8%

5.4%

12.9% 4.6%

5.8%

7.7% 12.6%

17.7%

13.3%

Mobile Maxers

Photo Sharers

Music Lovers

Mainstream Socialisers

Sports Fanatics

ExtremeGamers

Met Checker

s

Infrequent Users

Sole Searche

rs

ActiveCulturals

Shoppers

High Low

Case Study1: Web Segmentation

Page 12: Chris Gobby: Getting the most out of Data

Our top users account for 1/5 of smartphone customers but over 1/2 of all data usage

12/04/2023EE TEMPLATE FOOTER 12

78% 21% 24 41

Photo Sharers

880MB £££8.3%

Music Lovers

54% 42% 24 52

900MB £££3.8%

Mobile Maxers

52% 44% 28 139

1.7GB £££7.9%

Page 13: Chris Gobby: Getting the most out of Data

13

Data 20,119 Unique Users

415,382 Data Points

8am-9am 3 days Feb 2014

Case Study 2: Waterloo Station Population Movement

Use Cases Monitor Journey Times Travel Patterns

Optimise Operations

Page 14: Chris Gobby: Getting the most out of Data

14.

To augment & optimise Posterscope OOH planning data

Finance Retail Utility

Technology Cinema Commerce

Challenge

Case Study 3: Outdoor Advertising - Posterscope

Sectors

Output

Page 15: Chris Gobby: Getting the most out of Data

Case Study 4: Multidevice Interplay

15

Interaction between Table +

Smartphone?

Challenge

10,000 devices

Analysis

3 months of Web Behaviour

Does Tablet Increase or Decrease

Smartphone Usage

Page 16: Chris Gobby: Getting the most out of Data

Summary

• 2013: Big Data enables Better Decisions• 2014: Big Data essential for Big Decisions

• Mobile Data has huge potential

• Innovation is key for Big DataHead of [email protected]