chris stephen dippenaar green - afsug€¦ · focus on speed and user experience with cloud ... not...

CHRIS DIPPENAAR

Optimise your hybrid infrastructure to master hybrid IT

STEPHEN GREEN


You believe. We deliver.

Disrupt or be disrupted

In 10 years, 40%+ ofenterprise companies

will no longer exist.

New technologies combine to create a business innovation platform, not just a technology platform, helping transform every industry on the planet.

Source: Babson Olin School of Business, Fast Company; IDC

Accelerate your ambition

Workspaces

for tomorrow

Evolve your employee experience with

Digital

infrastructure

Unleash the power of data with

Hybrid cloud

Respond smarter and faster with

Cybersecurity

Risk less, achieve more with

The way we deliver technology services accelerates your digital business.

Customer

experience

Create powerful connections with

New research confirms the

shape of hybrid IT is shifting

And the challenges you face are changing

Today, only 25% of workloads are run

on on-premise non-cloud. In two

years’ time, it will be only 20%.

Overall, clouds account for 62% of

workloads, non-cloud for 38%.

Over the next two years:

On-premise private cloud will grow from

18% to 20%,

Hosted private cloud will grow from

15% to 17%,

Public cloud will grow from

14% to 15%.

Over a third

of companies

said automation was

the most challenging

aspect of cloud

deployment.

Source: 451 Research, Strategy Briefing: Success factors for managing hybrid IT, 2017

You want to accelerate your digital business outcomes

You need your technology to move at the

same variable speed as your digital business

Organisations are hybrid already

Hybrid IT is about

services integration

The hybrid IT journeyHow did we get here?

• Storage capacity management

• Technology standardisation

• Dedicated and owned data centre

Focus on cost and performance in on-premise data centre

• Highly virtualised

• Production applications

• Service catalogue – corporate standards

• Basic automation

Last decade

Focus on speed and user experience with cloud

• Developers and business moved to cloud for speed, ease of use, flexibility

and scalability

• Focus on network technology refresh with private connections

• Security exposure increase with new and additional attack surfaces

Recent developments

Disconnected IT culture

Data

Applications

Automation and management

CloudsPhysical IT

Hybrid IT Security

Network

Servers Storage

Data centre

network

Facility

State of IT industry going into 2017Dramatic improvements in technology choices over the last few years

Dedicated infrastructure

• Cloud stack - orchestration

• Flash storage

• Container/Open Support

• Hyper converged

• Data management and

big data

Clouds

• Multiple clouds

• Purpose built clouds

• SaaS - management

tools

• APIs – move to open APIs to

avoid lock in

• Hosting + Cloud - overcoming

application hurdles

Cloud

stacks

Purpose-built

clouds

HyperscalersNetwork Network Network

Network

• Re-locate / co-locate

closer to the cloud

• High speed, low latency

access to cloud• SDN for automated

real-time flexibility

• Hybrid WAN• Refresh data

centre network

Security

• Monitoring tools give

end-to-end visibility

• Security posture enforced

across all domains

• Automate and orchestrate

deployment of security

controls and policy

• Micro-segmentation include

security controls on

individual workloads

Physical

IT

The business

outcomes

you want …

Optimise cost

not just capex vs opex –

but fixed vs consumptive

Reduce risk

not just defending a perimeter –

but multiple attack surfaces and vectors

Ease interoperability

not just between technologies –

but between services

Increase speed

not just of applications –

but of the business

Improve control

not just of your own assets –

but of resources you don’t own

Hybrid IT challenges we hear from our clients

Rising resource costs:

cloud, network, and

shadow IT

Increasing security and governance risks

Business continuity

plans different for hybrid IT

Legacy application

issues

Skills shortage Network latency and

performance issues –inconsistent user experience

Roadmap to business outcomes not clear

Vendor lock-in due to closed APIs

Does speed or cost drive your business?

The questions you need to ask to make the best choices

What limits your speed? What are the constraints?

How do you overcome these challenges to achieve business outcomes?

Network

Application architecture

Ability to move new to production

Culture to adopt

Technology

Process to adopt technologies

Skills and budget

Risk management

Governance of data

Availability

Industry rules/ Compliance

Location of users

What drives your cost?

Operations efficiency

Cost shifting Security

We take an integrated approach to your hybrid IT

Manage Centre the unified services portal

Business dashboard Analytics and reportingOperations dashboard

Visibility

and insight

Business

outcomesEase interoperability Improve control Reduce riskIncrease speed

Data and applications

Cloud stacks Purpose-built clouds Hyperscalers

Microsoft

stack

Open

stackVMware

stackDimension

Data

NTT

Clouds

Amazon

AWS

Microsoft

Azure

Physical IT

Hybrid

WANHybrid

WANHybrid

WAN

Optimise cost

Service Layer

Business Solutions

End-user computing Collaboration Customer experience Core business systems

Hybrid

infrastructure

Hybrid

services

Services for integrated management and operations

Consulting Services Managed ServicesTechnical & Support Services

Visualisation

AutomationOrchestrationAbstraction

Cloud Management Portal

Hybrid IT Security

Servers Storage

Data centre

networkFacility End-user

devices

High performance people and

culture

Business insight

Data driven

decision making

Cultural change

Learning culture

DevOps

New skills

Innovation

Hybrid IT scope

Physical on-premise IT

• Facility

• End-user devices

• Servers and storage

Hybrid clouds

• On-premise cloud stacks (VMware, Microsoft, Open)

• Purpose built (enterprise workload focussed – Dimension Data and

NTT clouds and regional)

• Hyperscalers (AWS and Azure)

Includes management of applications, data storage and where the data resides across hybrid environment

Network

• Hybrid WAN

• Data centre network

• Campus fixed and wireless access

• Cloud networks

Security

• Real-time security and risk visibility

• Domain segmentation and micro-segmentation

• Automation & orchestration of security policies

• Compliance monitoring and reporting



Microsoft

stack

Open

stackVMware

stackDimension

Data

NTT

Clouds

Amazon

AWS

Microsoft

Azure

Physical IT

Hybrid

WANHybrid

WANHybrid

WAN

Hybrid IT Security

Servers Storage

Data centre


devices

H y b r i d i n f r a s t r u c t u r e

Data centre and cloud

co-location and hosting, and fully managed data

centre services

network of Internet Solutions and NTT Comms data

centres, all have low latency network connections

traditional, converged, hyper-converged data centre

technologies, business continuity-as-a-service offerings

integrated public and private cloud platforms

48% say workload migration using in-house resources is manual and labour-intensive

On-premise

Management

of physical

technologies

Network

Management of

service availability

and performance

In the cloud

Management of the

use of the services

in the cloud

SecurityManagement of infrastructure security


Cybersecurity

Copyright © 2016 Dimension Data


Cybersecurity

55% put security and compliance in their top 3 concerns around hosted infrastructure

real-time security monitoring and risk visibility

domain segmentation

micro-segmentation within domain

automation and orchestration of security policies

compliance monitoring and reporting

security lifecycle management

combining security and agility so that you can protect your business across a hybrid environment

Private

data centre(s)

Workload ABusiness

Internet

Cloud provider

Cloud provider

Workload B

Workload CEnterprise

WAN / MPLS

Secure the

workload

Load

balancing

WAN

optimisation

WAN

optimisation

WAN

optimisation

Performance

Management

Shape and manage your hybrid WAN connectivity

to maximise the benefits for your digital business

Intelligent path selection

Cost-effective network connectivity

Innovative exploitation of network services

Holistic, end-to-end management


Network

2017Hybrid solutions

ECC

on premise

Migration ECC/

S4/HANA

on premise

MS

MigrationECC/

S4/HANA

hosted

Migration

S4/HANA

CSfS

PS PS PS

AMS | BPO | Surround ERPGlobal Hybrid

IT partner of

choiceIT Managed services

Public Cloud applications and non ERP applications

2030

Copyright © 2016 Dimension Data

Call to Action: If you are in this situation…

Manage Centre the unified services portal

Business dashboard Analytics and reportingOperations dashboard

Visibility

and insight



Microsoft

stack

Open

stackVMware

stackDimension

Data

NTT

Clouds

Amazon

AWS

Microsoft

Azure

Physical IT

Hybrid

WANHybrid

WANHybrid

WAN

Service Layer

Business Solutions

End-user computing Collaboration Customer experience Core business systems

Hybrid

infrastructure

Hybrid

services

Services for integrated management and operations

Consulting Services Managed ServicesTechnical & Support Services

Visualisation



Hybrid IT Security

Servers Storage

Data centre


devices

8

7

6

5

4

3

2

1

Project Implementation Consulting Services

Application Managed Services

SAP Basis Managed Services

HANA / Other DB Managed Services

Operating System Managed Services

Infrastructure Managed Services

Hardware Managed Services

Data Centre Managed Services

Integrated

full stack service

offeringDimension Data Britehouse/

Digital Practice

9 Business Value Consulting Services

0 ISP Managed Services

Dimension Data CloudControlTM Cloud Delivery Models

Public Managed Cloud Platform

Managed shared resource IaaS

Private Cloud Services for SAP (CSfS and HEC)

Dedicated servers and storage

Private Cloud Enterprise Edition (PCEE)

Managed private IaaS in any location or DC

Managed Hosting

Managed HANA Appliance in an MCP

Public Cloud Service for SAP

IaaS supporting multi-tenant production HANASAP

®

Premium SupplierFor HANA® Enterprise Cloud

SAP®

Certifiedin Hosting Services

SAP®

Certifiedin Cloud Services

SAP®

Certifiedin SAP HANA® Operations services

SAP®

Certified Gold Partnerin Implementation Services

SAP®

Partner Centre of Excellencein AMS Services

The service layer handles abstraction, orchestration, and automation

• Consists of systems, tools, processes, and highly-skilled people that orchestrate and automate hybrid IT

• Delivers common services for hybrid deployments, such as federated identity management

• Leverages libraries to connect numerous clouds centrally, helping avoid vendor lock-in

• Accelerates on-boarding, consolidates drives workflow, and incorporates embedded analytics and reporting

• Ensures compliance by setting up data governance rules once and executing them automatically

• Available globally from 20 data centres in 10 countries

• Processes over 1 million transactions every day for over 180 clients

Providing the ability to manage hybrid IT quickly, efficiently, and at scale

Making it possible to stamp out a reference architecture quickly through automation

Service Layer



See at a glance how your key

business processes are

performing.

Track historical and real-time

trends in service standards and

the condition of your assets.

Drill into analytics to understand

vulnerabilities and opportunities

for improvement.

We give you better visibility and control

Business

dashboardOperations and analytics

dashboard

Analytics and

reporting

High performance people and culture

Manage

centre

Service

layer

Hybrid

infrastructure

Business• Transforming applications – legacy to digital

• Lead business innovation using technology as an innovator

• Accelerate business outcomes

• Leverage analytic information available

Operations• Transform operations through DevOps exploitation through API interface

• Define events and policies

• Integrate operations and management across infrastructure

• Continue learning culture

Developer• Developers use native interfaces of development environments

• Ability to exploit industry tools and new technologies, e.g. containers

• Breaking down operational silos between development and operational teams

• Deploy to hybrid environment of choice with service layer detecting new

technology

High performance

people and culture

Business insight

Data driven decision

making

Cultural change

Learning culture

DevOps

New skills

Innovation

We have a

practical, multi-speed approach to hybrid IT

Get visibility and

control1

Implement

strategic solutions2

Automate and

optimise3

Step 1 Step 2 Step 3

Get visibility and control

Implement strategic solutions

Automate and optimise

Our 3-step approach to your hybrid IT

Gain visibility of your hybrid applications,

infrastructure and cloud services

Identify governance risks across existing

hybrid infrastructure

Architect for hybrid IT

Increase speed and efficiency in

applications, data centre and network

resources

Implement real-time monitoring of

activity across entire hybrid stack

Implement quick technology solutions

Set application placement strategy

Define security roadmap aligned to

business needs

Migrate workloads

Choose operational model aligned to

business needs

Implement abstraction and introduce

automation to multiple clouds and hybrid

IT services

Define policies and implement

DevOps

Leverage operations analytics

Extend automation to:

• cybersecurity

• application deployment

• infrastructure

• networking

• all service operations

Our services

for integrated management and operations

Consulting Services

We translate your

business strategy into

hybrid IT architectures.

• Transformation consulting

• Strategic discovery

• Cloud Readiness

Assessment

• Cloud Migration Assessment

• Architecture

Managed Services

We engineer the right set of

services, tools, platforms, people,

and processes to deliver the

outcomes you want.

• SAP Application Managed

Services

• Cloud Services for SAP

Managed Service

• SAP Basis Managed Service

• Managed Hybrid WAN

• Managed Security Service

Technical & Support Services

We help you design, implement,

support, and optimise your

hybrid infrastructure, improving

operations and reducing costs.

• Project management

• Migration Services

• Automation


Copyright © 2016 Dimension Data Source: 451 Research, Hybrid IT: What it Means for Enterprises Now and Going Forward, 2017

Mining company needed to transform their IT operations to reduce costs and minimise risk

• Upgraded and migrated SAP to our managed cloud platform using our

hybrid cloud capabilities

• Delivered infrastructure upgrades and cloud-based disaster recovery

leveraging our high-performance network

• Provided enterprise services for their network, storage, security, hosting

and service desk

Dimension Data’s end-to-end services transformed their IT,

reduced operational expense, cut application deployment times,

and minimised risk with simplified disaster recovery

Transformation

CHRIS DIPPENAAR


STEPHEN GREEN

chris stephen dippenaar green - afsug€¦ · focus on speed and user experience with cloud ... not...

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