Christian D. Washington2313 National St, Henrico, VA, 23231 ▪ (804) 417-4010 ▪ Chriswashington0819@gmail.com

A United State Marine Corps veteran, offering superior experience in administrative support.

Highly skilled in the ability to perform under stressful situations. Skilled in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint Superior attention to detail. Excellent communication skills, both verbally and in writing. Experienced in leadership and employee development. Readiness in adverse situations, highly disciplined, and adaptable. Wide range of experience in customer service; reading, understanding, and following policies and

procedures; supervising and motivating co-workers; working on secure projects and handling sensitive information.

Formerly held Top Secret Clearance EXPERIENCE

Richmond Spine Center and Pain Intervention

Project Manager: Richmond, VA (Oct 2015 – Aug 2016) Research Projects Calls patients to verify medical appointments and update personal information Updated patient’s medical records via Athena health

Allianz

Customer Service Associate; Temp Job: Richmond, VA (Jun 2015 – Aug 2015) Responded to inbound telephone inquires Answered customer questions regarding insurance purchases Refunded credit cards for unintended purchases Directed telephone traffic to the proper department Filed insurance claims and answered claim questions Answered any questions regarding the customer’s insurance policy

United States Marine Corps 2007 to 2015

Information Management Knowledge Management & Administrative Assistant; Oahu, Hi (2012-2014) Trained co-workers on Automated Message Handling System (AMHS). Designed, developed, and managed share point portal. Reviewed outgoing correspondence prepared by others for procedural and grammatical accuracy,

conformance with policy and factual correctness. Read incoming correspondence, publication, regulations to determine importance and disposition. Provided information to visitors and callers in a courteous and professional manner.

Administration Clerk Chief Supervisor; Bahrain (2011-2012) Analyzed and reviewed office correspondence and publications using standard reference material,

manuals, and guidelines, insuring proper format, grammar, and accuracy. Developed and implemented new procedures to improve the effectiveness and efficiency of

administrative procedures and programs. Developed and prepared draft messages, correspondence, reports, presentations and other

information products as assigned. Experience in working with Defense Travel System (DTS) Supervised inbound and outbound processing of troops. Supervised and managed the Marine Central Command travel section. Managed the administrative support for travel and accommodations. Supervised accountability for over $175,000 in travel. Trained troops that were under my supervision. Managed secure official messages and observed proper routing procedures.

Administration Legal Clerk; Beaufort, SC (2010 – 2011) Researched and prepared general correspondence forms, reports, and other documents dealing with

legal matters.

Checked all work for typographical accuracy; maintained office correspondence files, directives, and publications.

Administration Clerk; (Okinawa 2007 – 2010) Customer Service and office filing experience Analyzed and reviewed office correspondence and publications using standard reference material,

manuals, and guidelines, insuring proper format, grammar, and accuracy. Developed and maintained program calendars, and prepared draft messages, correspondence,

reports, presentations and other information products assigned. -Proficient in using Microsoft Office software and learning internal software products.

EDUCATION

Colorado Technical University; Colorado Springs, CO Jan 2015 – Aug 2015Psychology Major

South University; Richmond, VA Aug 2015 – PresentPsychology