christmas 2015 resourcing june slide pack. christmas 2015 resourcing goals to deliver an integrated,...
TRANSCRIPT
Christmas 2015 Resourcing
June Slide Pack
Christmas 2015 Resourcing Goals
• To deliver an integrated, seamless, end-to-end resourcing and payroll process to meet operational requirements for Christmas 2015 HRS Recruitment Services Development Team – Project Management Dedicated HRS Christmas Casual HelplineDedicated HRS payroll team and Manager Helpline Central Christmas Administration team HRS field teams running registration events End to End Recruitment through SuccessFactors and Payroll through PSP Dedicated Regional Christmas Coordinators with specialist support teams
Christmas 2015 Key Objectives
• To drive the overall national planning activity
• To define the National Attraction Strategy
• Through Ops Directors, HRD’s and Workforce Planners teams, deliver robust workforce plans
• To agree & deliver retention strategies
• Work with external partners to ensure timely delivery of resource
• Delivery of E2E payroll service and dedicated telephone helpline service
Programme StructurePhase 1: Project Set Up (May - June 2015)
Project plan, governance structure, template building Mobilisation of project team, communications plan, project launch
Phase 2 : Project Planning (July – September 2015)
Mobilisation of support teams, Regional Plans finalised, roles live for applications
Phase 3: Execution and Fulfilment (Sept 2015 – Jan 2016)
Registration Events, Security Vetting, Pay Workshops, Applicants joined, paid and off boarded.Phase 4: Post implementation review (Jan – Feb 2016)
Full Project interrogation
Project Set
Up
Project Planning
Execution
PIR
Outputs from 2014
• Attendance lists (Data supplied and timescales)• Attraction Strategy ( Friends and Family / D2D
Activity / Proposition)• Candidate Management (SuccessFactors)• People Plan (Central Team and Regional HRS
Support)• Project Administration (SuccessFactors)• Registration events (SuccessFactors)• Resource Planning (Agency Orders / Robust Plans /
Cyber Days)• Casual Interaction (Unit level)
5
Microsoft Excel 97-2003 Worksheet
Top Risks – Overall Project
Imp
act
Likelihood
Risks Mitigation
1. Quality of Resource Plan submission
Use of known attrition rates / awareness of cyber days / attendance to planning workshop and deep dive sessions
2. PSC and Outhouse Locations
Early agreement required subject to property availability
1, 2
Key Dates
• June 15 – Christmas 2015 Resourcing Project Launch• June 22 – Regional Planning Workshops to start• July 03 – Submission Documents provided to regions• July 20 – Summer Mailer to previous Christmas workers.• August 07 – FIRST PLAN DEADLINE (inc cost centres / pay
rates)• August 10 – 21 Regional Deep Dive Sessions• September 01 – Roles live for applications • September 16 – FINAL PLAN DEADLINE• September 21 – Registration Events Commence• October 05 to 23 – Pay Workshops • November 02 – Earliest Start Date• January 24 – Casual mass end date
Operational Planning Approach
Contingency
CHRISTMAS CASUALS
Angard / Agency Regular Usage
Overtime and Part Time to Full Time
Permanent Staffing
Planned and adhoc short term agency usage / attrition or waiting list
True Christmas Uplift
Stable yet flexible
• Further guidance will be provided at the planning workshops late June / early July
Operational Planning Considerations
• Clear communication in the blending approach• Setting realistic pay rates• Offering flexible shift patterns to attract 16 – 17 and
18 – 24 market• Attendance to Deep Dive Sessions• Local review and final sign off of Sept Resource Plan• Regional Change request process clearly
communicated to units• Current Angard and Agency usage – why would this
not continue for Christmas?• Hard to Recruit areas – early identification of
required pool to agency partners• Use of Attrition figure vs reliance on waitlist
candidates9
Key Milestones May/June 2015
• Identification of HRS Project Team Members• SI Action plan in place • Project Plan and RAID log V1 written and activity
started• Success Factors Christmas download built and
tested• Success Factors Christmas Admin process reviewed• Success Factors Christmas job build and candidate
application process tested• External website updated (
www.myrmchristmas.com)• PIR Actions incorporated into Project Planning• HRS Regional Team Improvement projects realised• Official Project launch to business• Delivery of Regional Planning Workshops• Agency Supplier positioning meetings completed
Planned Activity for July
• All admin work instructions and training documents completed
• Regional HRS Success Factors Training delivered• Provide submission documents to relevant
stakeholders• Summer Mailer prepared for c14,000 previous
casuals• Registration event space secured• Recruitment of Central Team CSA’s commenced• Media schedule to support attraction signed off
11