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What is Community Informatics?

Community Informatics:

Bottom Up (and Top Down) Towards Digital Transformation

ISTD: Porto, Portugal July 2010

Michael Gurstein, Ph.D.
Centre for Community Informatics Research, Development and TrainingVancouver, BC, CANADA
[email protected]

Community Informatics

Enabling (empowering) communities with information and communications technologies (ICTs)

CI is of equal interest to practitioners, researchers, and policy makers

CI for practitionershow to do what they do

CI for researchershow to make the work of practitioners more effective

CI for policy makers/fundersthe DD, development, community centred policies(

(Multi)Stakeholder Approach

Communities/NGOs

Researchers

Funders/Policy Makers

The Stakeholders

Communities Have the need

Have local resources

Are there for the long term

Governments/Private SectorRegulatory authority/responsibility

Knowledge

Resources

Universities/ResearchersProposing/Planning/designing

Networking

Evaluating

Community Informatics Approach to ICTs

AccessAdoptionApplicatn/ImplementnEffective Use

Top Down

Telecentres, PIAP's, etc.

Top down

Funder/policy driven

Resource management issues

Sustainability issues

Narrow focus-structural rigidity (programmes)

Top Down Resources/Processes

Broadband Infrastructure for developmentAdditional resources Training and skills development

Capital

Knowledgemarkets, suppliers, logistics etc.

Networks and networking

Bottom Up

Various namescommunity networks, telecentres,

Grassrootsenergy, passion, mobilization

Practice driven/flexible

Highly local

Funding/resource scarcity

Problems of continuity/sustainability

Pragmatic/opportunistic

Respond to local needs/problems/opportunities

Bottom Up Resources/Processes

Human capital

Social capital

Knowledgemarkets, suppliers, logistics etc.

Networks and networking

Community innovation

Bottom up/Top Down

To scale (for Digital Transformation)-need both

Bottom up can (and should) mean mobilization at the grassroots in support of digital empowerment

Top down can (and should) mean a supportive enabling regulatory/funding/policy framework

Original community networking visionDe-centralized (peer to peer)

Democratic

Egalitarian

ICTs/Mobiles

MobilesprosUbiquitous

Low cost

Engaging young people

ConsPhysical limitations

individualized

Privately owned/controlled

ICTs/Mobiles

ICTsprosInformation elaboration

Links to off-line programs

ConsLimited dispersal

Cost

Can be community based

ICTs/Mobiles-->Development?

Integration?Design developmental programs offline based on computers with integration of mobiles

Mobiles become input/output devices

ICTs become data-management/processing

Community site/telecentre as organizing/mobilizing focal point

Broad design process linking back to overall programs

ICTs/Mobiles-->Development?

Technology (informatics)

Community/collective processesuse for collective mobilization

Success Stories

K-Net First Nations in remote Northern Canadajob creation, e-health, e-administration

CB Musice-culture, e-socio-economic development

E-BarioSarawake-learning, e-tourism, e-socio-economic development

RlabsSouth Africa

Now Where To Go

Where not to go is to develop stand alone services -- these fail and are unsustainable

Where to go is to build the demand and expectation for effective and efficient service delivery from/to and with the users/communities

Enable existing processes/activities using ICTs to make processes more efficient and effective

Build the ICT component as a facilitator/extender to other activities

Because

The Real Power of ICTs comes when communities are enabled with Community Based ICTs and where a Community Informatics approach empowers local communities to use ICTs for

Local development

Local health service

Local economic development

Local environmental management

Local resource development


Effective Use

The elements of effective use:

Infrastructure

Input/output devices

Software and control

Content

Social context

Organization of social context/animation/leadership

Policy/funding context

Lessons Learned for Community ICTs

Only bottom up community based strategies work

Policy plays a key role

Research plays a significant role

Partnerships are essential--with governments, private sector, existing institutions,

Significance of networking for scaling up

Technology does matter (but not that much)

Digital Transformation/
Social Transformation

The default position for digital transformation is networked individualism--e.g. Facebook etc.

Networked individualism is essentially politically disempowering for social transformation

Social transformation is a collective/collaborative phenomenon

In a digitally enabled society (a digital society) the necessary bases for social transformation are communitiesphysical and virtual


Community Informatics Resources

CI Researchers e-list

http://vancouvercommunity.net/lists/info/ciresearchers

Journal of Community Informaticshttp://www.ci-journal.net

(CI in Brazil: Portugese and EnglishDec. 2010)Blog

http://gurstein.wordpress.com

CRACIN BookEds. Clement, Gurstein, Longworth, ShadeConnecting Canadians (Jan. 2011?)

Prato (Italy) Community Informatics Conference-Oct.

Michael Gurstein, Ph.D.
Centre for Community Informatics Research, Development and TrainingVancouver, BC, CANADA

http://[email protected]