cio ca summit - nolan cloud preso 2012
DESCRIPTION
CIO CA Summit - Nolan Evans Cloud Preso 2012TRANSCRIPT
The Cloud!
Char%ng your path to higher value!
Presented By: Nolan Evans!Chief Technology Officer!
FlexITy Solutions Inc.!
Powered by Pass ion.
Smarter Cloud Solutions.
1. Technology Consumption Models!2. The Value of a Cloud Strategy!3. Developing a Cloud Strategy!
Agenda!
February 7, 2012 !
Powered by Pass ion.
Itʼs all about the Business!TECHNOLOGY CONSUMPTION MODELS!
Powered by Pass ion.
Smarter Cloud Solutions.
• Your organization exists to sell products or provide services – an effective technology infrastructure is necessary, but not a goal unto itself.!
• There are numerous ways for an organization to consume technology:!– Capital acquisition (purchase or lease)!– Managed service (onsite or hosted)!– Cloud!
• The consumption of technology should be linked to requirements of the business: growth, change, performance!
Technology Consumption Models!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Business Strategy!
Technology Strategy!
Business Model!
Systems Model!
Business/Technology Alignment!
Optimal IT Development!
Traditional IT!Development!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Set a Destination!
• IT can not be planned and implemented in isolation – it must be understood in the context of the business it will support!
• The key is to know where you are and where you want to go!
February 7, 2012 !
Powered by Pass ion.
What is the Cloud?!THE VALUE OF A CLOUD STRATEGY!
IT resources and services that are abstracted from the underlying infrastructure and provided “On-Demand” and “At Scale” in a multi-tenant environment!
Cloud Computing Defined!
Core Characteristics Deployment Models! “As a Service” Models!• Resource pooling
(virtualization / hardware abstraction)!
• Automation/rapid elasticity (easily scaled up or down)!
• On-demand self-service (dynamic provisioning)!
• Metered/measured service (Opex or usage-based billing)!
• Broad network access (available anytime, anywhere)!
• Private (on premise or dedicated hosted)!
• Public (off premise, multi-tenant)!
• Community (restricted public)!
• Hybrid(part private, part community and / or public)!
• IaaS (Infrastructure as a service)!
• PaaS (Platform as a service)!
• SaaS (Software as a service)!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
• Cloud leverages many proven concepts:!– Shared resources!– Virtualization!– Delivery of IT capability “as a Service”!
• The key to Cloud is the unification of these elements through automation and orchestration!– A cloud is not simply a VMware cluster running on shared
storage!– A cloud requires an automated workflow engine to
activate (or deactivate) items from a pre-defined service catalogue based on a simple, self-service request mechanism!
Whatʼs New About Cloud!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Cloud Simplifies IT for Business!
Cloud Computing Offers!
– Flexibility of resource allocation!
– Efficiency of resource allocation!
– Democratization of resource allocation!
– Agile IT service delivery (provisioning in minutes instead of weeks)!
– Time to market can be reduced 50% or more !
– Cost Optimization (higher server & storage infrastructure utilization) !
– Capital costs can decrease by 50%!
– Operational costs can decrease by 25-30%!
Which Enables!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Current Operational Challenges!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Value of Orchestration and Automation!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
The “Cloud Continuum”!
Internal Private Cloud!
External !Private Cloud!
Hybrid !Cloud!
Community !Cloud!
Public !Cloud!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Infrastructure that scales in real time to meet current needs!• No need to over-provision to meet forecast requirements or to scramble to meet
unanticipated demand.!
“Ever-green” infrastructure!• The physical and logical components of the cloud environment will be continually refreshed,
so there is no need to go through major upgrade projects every 3 or 4 years.!
Focus on delivering services to the business instead of managing hardware!• IT becomes a value centre instead of a cost centre when it is aligned strategically with the
business. By removing the traditional drain of “fire fighting” to maintain the infrastructure, IT can focus on building services that address the needs of the business.!
Enable new distribution channels, business innovation and the ability to experiment!• A flexible, on-demand compute infrastructure enables innovation and experimentation without
requiring major capital or operational costs!• Deploy web-facing services rapidly that can scale as needed!• Consumers view the cloud as providing effectively infinite resources as their requirements are
addressed in real time!
Enhanced Capabilities!
February 7, 2012 !
Powered by Pass ion.
Destination + Route = Achievable Transformation!DEVELOP A CLOUD STRATEGY!
Powered by Pass ion.
Smarter Cloud Solutions.
Develop a Strategy!
• Not a simple task!• The difference between success and failure of an
initiative can often be attributed to a clearly defined and well executed strategy!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Example Five-Step Roadmap!
1. Identify business requirements for which a Cloud Services consumption model is best suited.!
2. Communicate with the business units about Cloud Services and the planned roadmap, the process for incorporating them into the technology architecture and whether the services are internal or external.!
3. Implement a pilot for Cloud Services (internally or externally).!4. Review the results of the pilot and apply lessons-learned to the
full roll-out of Cloud Services to support the identified business processes.!
5. Designate a cross-functional team to continually monitor which new services, providers, and standards are in this space, and to determine whether they affect the roadmap.!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Delivering Cloud!
Virtualiza)on Hypervisors
Pooled Storage
Unified Compute
Physical Infrastructure
Unified Network Fabric
Resource Management Element/Resource
Managers API
Integra%on
Opera)ons Management
Configura)on Management
Capacity Management
Change Management
Security Management
Performance Management
Fault Management
Configura%on Management
Inventory Management
Availability Management
Infrastructure as a Service (IaaS) PlaIorm as a Service (PaaS) SoJware as a Service (SaaS)
Client/Tenant Management Service Catalog Management Self Service Customer Portal Service Level Management
Orchestra)on & Automa)on Workflow Integra%on Business Processes Task Automa%on Service Provisioning
Financial Management
Metering
Chargeback
Billing
Service Desk
Incident Management
Problem Management
Cloud Front Office
February 7, 2012 !
Phase 1!Preparation & Planning!
• Assessment!• Workshop!• Services Creation & Prioritization!• Business Case!
Define/Select standard Architecture/Design!• Review and select baseline
Validated Design!• Enhance/Update as required to
develop optimal infrastructure configuration for business!
• Develop BOM for Standard Installation!
• Establish consistent order/procurement process!
Installation, Configuration & Integration!• Installation rack, stack, wiring!• Configuration and Integration!• Test Plan, Execution and Results!• OS activation models for:!
Windows, Linux, Other!• Applicable Data / Application
Migration!• Backup and Data Protection
policies and practices!
Phase 2!Operations Management!
• Availability Management!• Performance Management!• Security Management!• Event Management!
Resource Management!• Define Capacity models and
planning processes!• Build Configuration Database
of IT assets!• Develop Change Management
process required to avoid/reduce outages!
• Define Inventory Management process!
Service Catalog Implementation!• Explore library of existing service
definitions maintained within cloud front office software Complete Cloud services definitions, options and pricing structures!
• Codifying Service information into Service Catalog software!
Phase 3!Client/Tenant Management!
• Implement Client Management front office portal!
• Develop Demand Management policies and procedures through front office portal software!
Orchestration & Automation!• Define key operational workflows!• Implement manual/automated
service procurement, provisioning and activation processes!
• Begin integration to major subsystems/components of Cloud Framework for Customer Dashboard views!
Chargeback & Billing!• Implement usage metering across IT
and App software assets!• Develop integrated pricing model for
either a) allocated pricing model or b) dynamic pricing model!
• Integrate into billing systems!
Service Desk Integration!• Integrate fault, incident and problem
management process into Service Desk system!
Step-by-Step Approach to the Private Cloud!
February 7, 2012 !
Phase 1!Preparation & Planning!
• Assessment!• Workshop!• Services Creation & Prioritization!• Business Case!
Define/Select standard Architecture/Design!• Review and select baseline
Validated Design!• Enhance/Update as required to
develop optimal infrastructure configuration for business!
• Develop BOM for Standard Installation!
• Establish consistent order/procurement process!
Installation, Configuration & Integration!• Installation rack, stack, wiring!• Configuration and Integration!• Test Plan, Execution and Results!• OS activation models for:!
Windows, Linux, Other!• Applicable Data / Application
Migration!• Backup and Data Protection
policies and practices!
Phase 2!Operations Management!
• Availability Management!• Performance Management!• Security Management!• Event Management!
Resource Management!• Define Capacity models and
planning processes!• Build Configuration Database
of IT assets!• Develop Change Management
process required to avoid/reduce outages!
• Define Inventory Management process!
Service Catalog Implementation!• Explore library of existing service
definitions maintained within cloud front office software Complete Cloud services definitions, options and pricing structures!
• Codifying Service information into Service Catalog software!
Phase 3!Client/Tenant Management!
• Implement Client Management front office portal!
• Develop Demand Management policies and procedures through front office portal software!
Orchestration & Automation!• Define key operational workflows!• Implement manual/automated
service procurement, provisioning and activation processes!
• Begin integration to major subsystems/components of Cloud Framework for Customer Dashboard views!
Chargeback & Billing!• Implement usage metering across IT
and App software assets!• Develop integrated pricing model for
either a) allocated pricing model or b) dynamic pricing model!
• Integrate into billing systems!
Service Desk Integration!• Integrate fault, incident and problem
management process into Service Desk system!
Step-by-Step Approach to the External Cloud!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Internal vs. External!
Internal Cloud Advantages!• Lowest inter-process
communication latency!• Complete control over
the infrastructure!• Easier integration of
legacy systems!• Complete control of
security!
External Cloud Advantages!• No capital outlay!• No requirement to plan
for scaling!• No need to maintain
specialized technology skills!
• Faster path to cloud!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Summary!
• There are several paths to the cloud!• Your cloud strategy must be well defined and based on
specific business objectives!• A cloud strategy is not an either/or proposition. Like
your business model, it must be tied to your specific business environment!
February 7, 2012 !
Powered by Pass ion.
Smarter Cloud Solutions.
Discussion!
• If you have further questions please contact me at [email protected] !
February 7, 2012 !