cio state of the cio research 2012

7/31/2019 CIO State of the CIO Research 2012

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CONTENT COMMUNITY CONVERSATION CONVERSION

CONTENT COMMUNITY CONVERSATION CONVERSION

State of the CIO :: 2012

A Global Update



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CIO’s annual “State of the CIO” survey was conducted with the objective of understanding how the role of the CIO continues to evolve in today’s business

climate and to help define the CIO agenda for 2012. This definitive benchmarkingsurvey, now in its 11th year, measures the role of the CIO in the organization,budgetary responsibilities, business and leadership challenges, and the key skillsneeded for the job today.

Purpose and Methodology

Survey Sample

Field Work Sept 12-21, 2011

Total Respondents 596

Margin of Error +/- 4.2%

Audience Base CIO Forum on

LinkedIn and CIOaudience

Survey Method

Collection Online Questionnaire

Number ofQuestions 30 (incl. demographics)

Survey Goal

Source: State of the CIO Survey, CIO magazine, January 2012



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CIO’s Moving from Functional to Strategic

Aligning IT initiatives with business goals 1 58% 1 60% 4 38%

Implementing new systems and architecture 3 47% 3 49% 8 31%

Cultivating the IT/business partnership 5 40% 4 43% 6 36%

Leading change efforts 6 38% 6 38% 4 38%

Redesigning business processes 7 33% 8 27% 7 33%

Improving IT operations/systems performance 2 53% 2 53% 11 24%

Cost control/expense management 4 45% 5 42% 13 15%

Managing IT crises 8 26% 7 28% 15 5%

Negotiating with IT vendors 8 26% 8 27% 14 10%

Security management 11 22% 11 23% 12 16%

Driving business innovation 10 25% 10 26% 1 53%

Developing and refining business strategy 12 21% 12 22% 3 40%

Identifying opportunities for competitive differentiation 13 17% 13 17% 2 43%

Developing new go-to-market strategies & technologies 14 9% 14 12% 9 28%

Studying market trends/customer needs to identify commercial opps. 14 9% 15 9% 10 27%

2011 2012 3-5 yrs.

B U S I N E S S S T R A T

E G I S T

T R A N S F O R M A T I O N A L

F U N C T I O N A L

Q. Which of the following activities best characterize your focus and how you spend your time in your current role?Q. Which of the following activities would you like to spend more time on in the next 3-5 years?




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Strategic Role More Prevalent in Emerging Markets

Tenure 5.57 years 5.48 years 4.83 years 4.94 years 4.08 years

Member of EC 66% 90% 79% 58% 69%

Transformational 54% 48% 50% 56% 42%Strategic 22% 29% 25% 22% 32%Functional 24% 24% 25% 22% 26%

Reports to CEO 36% 52% 50% 41% 46%Reports to CFO 24% 10% 4% 33% 18%

North America

Central/South America

Africa/Middle East

Europe

Asia Pacific




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Macro Economics Fuel IT’s Focus

Q: How would you rate the following over the next 12 months?

27%

13%

8%

36%

21%

21%

21%

31%

38%

15%

34%

32%

IT Executives

A very good year

A somewhat good year

A somewhat challenging year

A very challenging year

Your industry’s business outlook

Your organization’s

business outlook

Your team's/ division’sperformanceagainst metrics/goals




Slight Majority Recognize IT as Strategic Partner

Q: In general, how would you best characterize the way your company’s business stakeholders perceive the IT organization curr ently?(Please select one only)

7%

15%

21% 27%

30%

Cost center

Service provider

IT partner

Business peer

Business game-changer




Multiple Stakeholders Being Brought In

Actions taken to solidify or elevate IT’s

relationship with business stakeholders 2011 2012

Met more frequently with influential stakeholders 62% 59%

Fixed major problems with systems operations 50% 51%

Delegated more IT operations to trusted lieutenants 35% 46%

Created quick wins for business partners 44% 44%

Trained IT staff to partner better with business stakeholders 36% 41%

Initiated new products and services for competitive advantage 40% 40%

Created a portfolio approach to IT 37% 39%

Developed IT leadership capabilities in senior managers 28% 38%

Developed a cross-functional focus among IT managers 32% 36%

Cultivated a relationship with a board member 25% 29%

Trained IT staff to focus on external customers 25% 28%

Created a project management office 25% 27%

Called on customers 18% 23%

Deepened staff bench strength in management/leadership expertise 15% 18%

Q: Which of the following actions have you taken in the past year to solidify or elevate IT’s general relationship with business stakeholders?

1

2

3

4

5

6

7

8

9

10

11

12

13

14

1

2

7

3

6

4

5

9

8

10

10

10

13

14




Conclusions

CIOs continue to shift their focus toward Business Strategy and2012 is a tipping point in that journey.

Macro economics are a concern, however transformative effortscontinue unabated and enterprise security is a top concern intransformation.

CIOs are broadening their scope of responsibility beyond IT

across the enterprise. Tech initiatives now broaden beyond cloud to Mobile and

Analytics however differences lie in global geo’s.

Business strategy is now table stakes for CIO’s and they aredriving that approach across today’s IT organizations.




Contact

To view the full State of the CIO study please contact AdamDennison at [email protected] or Bob Melk [email protected].

mailto:[email protected]




cio state of the cio research 2012

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