cios in the cloud: how to become a cloud-ready campus (207063666)

8/13/2019 CIOs in the Cloud: How to Become a Cloud-Ready Campus (207063666)

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Recognize Change – In every direction

”This is a tsunami ! The potentialupside for thisexperiment is so bigthat it’s hard for meto imagine any

large researchuniversity thatwouldn’t want to beinvolved.”

—Richard DeMillo,Director, Center for 21 st

Century Universities

Campus Costs &Funding Models

Pedagogy& Online

Education

From LocalCampuses to

Global Institutions

TechnologyProliferation




Prepare your campuses community for cloudservices by:• Share experiences, learn from experiences of others• Take part in exploring and validating solutions• Learn methodologies, best practices and

get help with training and development• Leverage trusted identity solutions




Pedagogy& Online

Education

Be prepared for online education which WILLimpact your campuses. Change from beingtechnology plumbing to being technologypartner:

•

Compete with a new breed of online providers• Implement new higher education solutions more

quickly, more easily and with lower risk• Offer courses and services to broader national

and international markets




Work across campuses, institutions, nations toalign with peer institutions• Secure best-in-class pricing• Obtain customized , not just commodity services

• Eliminate redundant admin/legal costs and efforts• Mobilize our considerable ingenuity and clout to

create our own solutions

“The cloud computing market will top$241 Billion in 2020.”

—Forrester Research 2012, “Sizing the Cloud”




GlobalizationIs a Reality inEducation &

Research

The Cloud (and campuses and learns) will think and actGlobal. Local matters – when connected globally.

• Leveraging National Research and Education Networks

and international exchange facilities for globalconnections• Offering courses and services to broader national and

international markets• Extending services throughout global R&E

community with minimal investment but significantincrease in benefit

• Leveraging connections throughout communityfor more efficient, effective solutions

Global Cloud Working GroupVolunteer charter member National R&Enetworks representing Europe, Americas,

Asia-Pacific, dedicated to the widespreadadoption of federated cloud services thatbenefit the global R&E community


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Have you thought about

the cloud or cloudservices?

Have you implementeda cloud service?

Have your users implemented a cloud

service?



Yes, the Cloud Market is Growing !



And Growing !



IT has oftenoperated as acraft !



Unfortunately itsHARD to do IT (as a

craft) at SCALE.



Even when done perfectly – it’s not CLOUD SCALE


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How do you start to movefrom Craftsmen to the Cloud?


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[ 18 ]

Thinking about IT at scale

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[ 19 ]

Thinking about IT at scale

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[ 20 ]

Cloud and Custom environments can coexist


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But we MUST AVOID Duplication



• Please spend a few minutes either individually or insmall groups with those seated near you compiling alist of the 3 to 5 (or more ! ) top risks or potentialproblems associated with deploying cloud services

• What are barriers to adoption of cloud services on yourcampuses? – Technical – Legal / Compliance related – Psychological / Perception based – Financial – Purchasing / Procurement – What else?

2/13/14

What are the risks associated with the cloud?

22



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Internet2 100G infrastructure topology




Cloud Services with a Firm Foundation

*Source: http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf

Commercial/communityservice providers

NET+ development phases and catalogof service participation opportunities

C o n v e n

i n g a n

d r e p r e s e n

t i n g

t h e

R &

E c o m m u n

i t y

Describe basis for and facilitateexternal audit services[commercial audit firms]

Global R&E networks

Identity management“Trusted Identity in Education”(not part of NIST* model)

I D E N T I T Y

Community requirementsdeveloped in a standardizedapproach

NE T + P

or t f ol i o: D e

s i gn

, c on

t r a c t , pr ov i s i oni n

g ,

d e pr ov i s i oni n

g , on g oi n

g s t ew

ar d

s h i p

, s un s

e t t i n g




The NET+ Charter

“Dedicated to the widespread adoptionof federated cloud services that benefitthe global research and educationcommunity. In partnership with those

we serve, the NET+ program providessimple, consistent and streamlinedaccess to highest value cloud services,offered at the best possible terms andconditions, to all participatinginstitutions.”




a buyer’s club

a marketing system where providerssell to higher education

primarily about price

a one-way street

driven by one campus, country,

NREN or provider delivered over unreliable

networks

services tailored for R&E, withspecial pricing and business termsa process where providers helpshoulder the risk as partners

primarily about delivering value toboth higher ed and providersa collaboration to increase rewardsand reduce overheaddriven by the real needs of researchuniversities to benefit alldelivered over the most advancednetworks around the world

What it is not What it is




How NET+ Providers are Selected: ALWAYSSponsored by Internet2 Member Campus

• Can the services scales at least nationally?

• Can it be delivered over global R&Enetworks?

• Develop a business model that scalesglobally and serves significant portion ofcommunity?

• Will provider work with community to meetunique R&E needs today and into the future?

• Adopts R&E federated identity standards?

• Commits to community’s Security, Privacy,Compliance, and Accessibility needs?




Range of Services – Consolidated Process & Delivery

Softwareas a

Service

Video,Voice and

Collaborations

Identity &Access

Management

DigitalContent for

R&E

Delivered via next-generation, high-speed R&E global networks

Built on federated identity and integration architectural standards

Administered via global agreements, contracts and provisioning

Infrastructure,Platform,

Security



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Community-developed identity andaccess management framework oftrust enables:

• Secure, streamlined sharing ofprotected resources

•

Consolidated management of useridentities and access• Delivery of an integrated portfolio of

community-developed solutions

[ 29 ]

Trusted Identity in Education

The standard for over500 higher educationinstitutions— and

counting!




Cloud ServiceLifecycle

Sponsorship byInternet2 members

Subscription by members and throughregional and global partnersto qualified entities

Designed byparticipating campuses,providers and Internet2

All delivered at global scale,tailored to R&E needs, andbenefitting all participatinginstitutions.



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? Inquiry

Sunset

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* ! *

Spring !+*!

Spring !+*!

Q1 !+*-

Q1 2014

18 services

42+ services

cloud servicelineup expands

+Internet NET




Real Progress & Real Value, Growing Ecosystem




Sample Cloud Services Deployed at Scale

10+ universities and 1 regional network havemoved their LMS to the cloud, leveraging acommunity developed contract; preferredpricing and business terms; and customversion of Instructure’s Canvas (6 months)

70+ universities implementedcloud storage and collaborationcampus-wide (18 months)




Cloud Success takes more than technology

SKILLSBEST PRACTICES

TEMPLATES

POSITION DESCRIPTIONS

COMMUNITY

REPOSITORIES

INTEGRATION

CHANGE MANAGEMENT

DEVELOPMENT: CLOUD ELEMENTS

TRAINING: RISK CONTRACTS

Wh t th t f Cl d P d™?



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What are the components of Cloud Proud™?

CULTURAL CHANGE:Recognize that movingto the Cloud is NOT justbuying new technology.

PARTICIPATION:Every member of yourcampus community willbe involved. So GET them involved.

CHANGE MANAGEMENT : Planned

COMMUNITY: Coordination

INTEGRATION : Identity & System

TEMPLATES: Per Service

POSITION DESCRIPTION: Shared

SKILLS: New Jobs and Careers

BEST PRACTICES: Shared

REPOSITORIES : Documentation

TRAINING: Risk Contracts



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Enterprise Customer Agreement “Member”

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* Qualified Organization agreed upon with each SP

Internet2

Terms of Service Agreement/AUP




IT is hard. Work together to make Cloud easier.



This presentation is available for your limited individual use under Creative Commons 3.0February 13, 2014 © 2013 Internet2

• What cloud services are your users asking about?What are they using with or without approval?

• What services have hardware in need of replacement?

• What custom services have you built that don’t haveadequate support or maintenance?

• What services have burdensome support ormaintenance costs?

• What is your budgetary, purchasing, and planningtimeframe? What needs to be done now, 6 monthsfrom now, 12 months, 18 months, etc.

[ 39 ]

Creating a Cloud Service Roadmap




How can campuses prepare for the cloud?

1 Create campus strategy for internal and external

cloud services2 Shift from culture of central control to one of sharing,

reuse, and value-added differentiation

3 Evaluate Internet2 NET+ portfolio, examine your portfolios,consider which projects could benefit from NET+ scale

4 Develop campus identity solution built onopen standards

5 Support service competition choices— but constrained,not unlimited choices

6 Start implementing cloud-ready language now in all contracts

7 Create “cloud first” culture by partnering with legal andprocurement teams, restructuring internal processes andpolicies with the cloud in mind

Princeton Archway, courtesy ofQueerbubbles, Wikimedia Commons




NET+ SERVICES:

EA & GA BY CATEGORY




Infrastructure, Platform, & System Security as a Service

Software as a Service:




Software as a Service:Academic, Research, and Administrative




Video, Voice, and Collaborations as a Service

Trusted Identity in Education:




Trusted Identity in Education:Identity and Access Management



• Internet2: NET+ service cataloguehttp://internet2.edu/cloud-services and reach us withquestions, comments, suggestions, requests, etc. [email protected]

• Internet2 Global Summit, 6-10 April 2014, Denver – Information on all EA/GA NET+ services

– Executive track sessions

• Regional Networks (NET+ Regional Partner Program)• EDUCAUSE: Cloud Services Working Group,

Constituent and Discussion Groups

For more information !

cios in the cloud: how to become a cloud-ready campus (207063666)

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