catering international & servicescatering, living accommodationS and facilitieS management

ServiceS for extreme environments

Régis Arnoux,Chairman and CEO, Founder of CIS

CIS Group IS SpeCIalISed In camp management In extreme onshore and offshore envIronmentS.to Complement ItS Core buSIneSS, namely catering and living accommodations, CIS haS developed a complete range of on-site services (faCIlItIeS and utIlItIeS manaGement) for CompanIeS In the oIl, GaS, mInInG, enGIneerInG, ConStruCtIon and publIC workS InduStrIeS, the armed forCeS and InternatIonal orGanISatIonS.

"Since its creation in 1992, CIS has remained committed to core values which are shared by all Group staff. Boldness, high standards and respect for others define both our ambitions and values.

Our successful track record of service and growth reflect a commitment to innovation and continuing development based on our core business of catering and living accommodation services in extreme environments. Customer satisfaction is for us an absolute, constant and day-to-day priority.

Our Group has launched a strategic plan, ARISE 500, that will allow CIS to further advance into new territories and reach new heights to become the industry reference as a provider of services in extreme environments.

Our motto: Always dare, sometimes compromise, never give up!" - Peggy Bouchet - French sailor

50Different nationalities

in the Group

1

1992CIS foundedin Marseille

1998Listing of CIS

on Paris Stock Exchange

12, 000Employeesworldwide

board of directors

ciS, SpecialiStin services for extreme environmentsto Complement ItS Core buSIneSS, namely catering and living accommodations, CIS haS developed a wIde ranGe of ServICeS to provIde ItS CuStomerS wIth tUrnKeY solUtions.

Engineering & construction

Multi-technicalmaintenance

Waste water treatment and drinking water purification

Supply of liquids

Medical servicesLogistics& procurement

Supplyingequipment

Groundskeepingservices

Waste managementAccess control and IT solutions

Fire safety

Convenience stores

Entertainment and leisure

Catering& living accommodation

2

1. Régis Arnoux, Chairmanof the Board of Directors and CEO

2. Monique Arnoux,Vice-Chairwoman of theCIS Corporate Foundation

3. Florence Arnoux,Key Accounts Manager

4. Frédérique Salamon, Advisor to the Chairman-CEO,Member of the Audit Committee

5. Michel de Bonnecorse, Member of the Audit Committee

6. Christian Daumarie,Chairman of the Audit Committee

7. Henri de Bodinat

8. Sophie Le Tanneur

9. Frédéric Bedin

10. Amiral Pierre-François Forissier

11. Gonzague de Blignières

1. 2. 3. 4. 5. 6.

7. 8. 9. 10. 11.

ciS, catering for extreme environments

Offshore oil rig

3

- Planning and preparation of menus by our Chefs, of more than 30 different nationalities, in specially adapted industrial kitchens

- respect for dietary customsand practices

- Special menus for parties, themed events and special occasions

- Preparation and delivery of packed lunches.

- Compliance with international food safety and hygiene regulations(HACCP)

- Compliance, monitoring and control of product temperatures, from storage through to service

- Collection of samples from each dish in the service.

foodsafetY

menUpreparation

reGardleSS of the CulInary, relIGIouS, Cultural or dIetary CuStomS or praCtICeS,the KnoW-hoW CIS haS In CaterInG In eXtreme envIronmentS haS enabled for over 20 yearS to SatISfy even the moSt demanding of CuStomerS.

4

ciS, cateringfor extreme environments

5

Construction site

- Compliance with nutritional guidelines using the expertise of CIS nutritionists

- Use of nutritional programmes which provide a balanced diet. CIS has designed a nutritional programme called "Go for Green" to meet the daily calorie needs for the different types of work each person is carrying out.

In each country where it operates, CIS implements stringent sourcing and storage procedures in order to ensure that there is always safety stock available:

- Process for evaluating and selecting suppliers in order to guarantee product quality and to promote the use of local produce

- Setting up supply chains adapted to the extreme conditions of each operation

- Managing the cold chain andpreservation standards, whatever the outside temperature

- Monitoring through electronic chips and computerised control of the logistics chain: transportation, cook-serve and cook-chill

- Strict implementation of storagestandards in line with internationalstandards and with our "food safety best practice guide"

- Product labelling

- Each product labelled with use-before date

logistics & sUpplY chain

balancednUtrition

6

RECOGnITIOn OF CIS ExPERTISE AnD PERFORMAnCE:

- award for excellence in Quality awarded by the American construction Group KBR in Algeria in 2003 and by the major American oil company ExxOn in Chad in 2015

- prize for best supplier awarded by the mining giant RIO TInTO in Mongolia in 2014

- prix de l’audace créatrice [Award for Boldness and Creativity] awarded by the President of France in 2002

- award for all services delivered with no lost-time workplace accidents awarded by: KBR in Algeria, PETROBRAS in Brazil, ExxOn in Chad, BECHTEL in Guinea, SnC LAVALIn in Madagascar, KInROSS in Mauritania, KnS in new Caledonia, TOTAL in Russia, YEMGAS in Yemen...

ciS, providing living accommodationSin extreme environments

7

Camp for 10,000 people in Mongolia

the Camp lIvInG aCCommodatIon ServICe IS SubJeCt to the Same StandardS aS a hotel In an urban envIronment, and alSo workS to lImIt the reStrICtIonS lInked to lIvInG In eXtreme envIronmentS.

CIS can supply its customers with electronic systems for scheduling and reserving rooms, thereby ensuring optimised accommodation management where employees can be accommodated in the living quarters when needed and camp occupancy can be monitored.

reception and accommodation management services

Regardless the number of staff working on-site, CIS provides a complete laundry service for all workwear and off-duty clothes for the site occupants:

- Collection

- Washing

- Ironing

- Delivery, using a labelling system for each item of clothing.

laUndrYservices

- CIS ensures the highest standards of cleanliness in the living accommodation and in all camp facilities.

- CIS also provides these hotel services for its customers' guesthouses, villas, apartments, offices and industrial premises.

bUildingcleaning services

8

ciS, SpecialiStin services for extreme environments

9

Nickel mine in New Caledonia

a Complete ServICe offerInG.

CIS’ services cover the entire waste management cycle:collection, sorting, processing and incineration of household, medical and/or industrial waste from the camp. Waste management covers all kinds of waste, whether it is solid, liquid or gaseous waste.

Waste managementand processing

CIS’ qualified and skilled staff carry out building maintenance work (painting, plumbing, etc.) technical maintenance for equipment (power generators – low-voltage master distribution boards - machines - HVAC equipment, etc.) and repairs to the camp infrastructure (buildings, equipment and vehicles).

mUltitechnicalmaintenance

CIS processes waste water, manages systems for drinking water purification and ensures that the water quality meets the most up-to-date international standards. CIS also manages the maintenance of irrigation systems.

processing WasteWater and prodUcingdrinKing Water

CIS has implemented It solutions which can be used to control access and use of equipment on the camp. On all operating sites, CIS is able to tailor all of its IT systems to the customer's needs.

accesscontrol

10

ciS, expertin services for extreme environments

11

Service personnel being transported by helicopter

For the daily well-being of the teams, CIS can also design and manage leisure facilities for sites: outdoor and indoor sports facilities, cinemas, libraries, supermarkets and special events.

convenience storemanagement

CIS provides maintenance services of green spaces and outside areas, and snow removal on sites.

groUndsKeepingservices

CIS has engineering expertisewhich includes:

- partial or complete designing of camps

- selecting equipment

- organising orders

- overseeing deliveries

- managing the work and providing support

- testing and after-sales service for equipment.

All of this is managed in accordance with budget requirements, and environmental and health and safety regulations.

engineering

CIS is able to build camps in highly challenging environments:

- designing projects (plans, budgeting, construction schedule, etc.)

- preparing the site

- coordinating and monitoring the construction site

- delivering the completed project.

constrUction

CIS has specialist teams to manage fire safety measures to protect people and property.

fire safetY

a Complete ServICeofferInG.

ciS, expertin services for extreme environments

12

CERTIFIED

CERTIFIED

OHSAS 18001

CERTIFIED

CERTIFIED

ISO 22000

QUalitY, HealtH, SafetY and environment A PrioritY for cis

CERTIFIED

CERTIFIED

ISO 14001CERTIFIED

CERTIFIED

ISO 26000CERTIFIED

CERTIFIED

ISO 9001

13

CuStomer SatISfaCtIon IS an abSolute, ConStant and day-to-day prIorIty for CIS. In order to enSure the best QUalitY of ItS ServICeS, CIS haS a QualIty Control proGramme for eaCh operatIon and an eXtremely rIGorouS Qhse monitoring SyStem.

In order to provide support for its teams incomplying with QHSE requirements, CIS uses a number of different tools:

- Food best practice guide, HACCP: Food Safety Plan

- Food plans that are specific to each country.

practical operatingtools

All new CIS employees must undergo safety training and are made aware of the risks involved in carrying out their duties. rigorous and demanding procedures have been put in place.

dedicatedteams

CIS is committed to its customers andensures that all of its teams work with the same shared objectives:

commitments to safety:

- 0 accidents for its teams

- 100% food safety for its customers.

commitments to the environment:

- To prevent all kinds of pollution and respect the environment

- To recycle as much as possible.

sharedobjectives

To improve the quality of its services and foster internal employee promotion, CIS has set up training programmes leading to qualifications and e-learning training provision.

continUing professionaldevelopment

14

QUalitY, HealtH, SafetY and environment A PrioritY for cis

corporatesociAl resPonsibilitY

In all CountrIeS where It operateS, CIS ImplementS CSr polICIeS to promote the economic and social development of theSe CountrIeS and theIr people.

15

Farm in Mozambique

CIS supports local programmes and initiatives for children in the areas of nutrition, education and health.

child Wellbeing and edUcationaroUnd the World

16

CIS has set up an awareness-raisingcampaign to teach and advise its customers of the risks linked to an excessive intake of foods which could lead to health problems.

CIS has also set up an innovative programme called health for you (H4U) which has 3 stages: Analysing the lifestyles of residents, conducting a full diagnosis of the residents' health, implementing corrective actions to improve their health and following up.

health

CIS conducts its business in accordance with the principles of ethical practices, transparency and social responsibility.

CIS has started the ISo 26000 assessment procedure, which aims to meet the expectations of all stakeholders in its environment.

iso 26000procedUre

In some emerging countries, CIS is setting up farms which it will then hand over free of charge to local populations. These populations will then become suppliers of fresh, seasonal produce for CIS catering services.

farmdevelopment

etHicSchArter

17

CIS team in Mongolia

CIS has included in its management system an ethics charter which sets out the values and rules of professional ethics which govern how we carry out our actions and our relationships with third parties (e.g. with customers, suppliers, partners, public authorities, etc.).

Our business must be conducted in accordance with the principles of integrity, impartiality and openness, in order to maintain and increase the trust our customers, partners and suppliers have in us and thus ensure our success.

Our commitments include, but are not limited to, preventing money laundering, fighting against corruption, respecting the principles of a free-market economy

and confidentiality, avoiding conflicts of interest, complying rigorously with all applicable legislation, and adopting environmentally friendly and sustainable development practices.

In line with this approach, CIS has been a member of the un Global Compact since 2005 and regularly publishes "Communication on Progress" reports.

Furthermore, CIS is committed to working on a daily basis to promote diversity, equal opportunities, and occupational health and safety. these values are shared by all CIS employees and directors. The Ethics Charter applies to all employees and directors in the CIS Group.

cis ethics charter

18

the cis corporate foUndation

Created in 2008 by Group founder and Chairman-CEO Régis Arnoux, the CIS Corporate Foundation is chaired by Loic Souron and Monique Arnoux (Vice-chairman) and is committed to supporting young people (aged 18-25) from underprivileged backgrounds in Marseille and the surrounding areas. The aim of the Foundation is to provide financial support for training or professional development and to support them throughout their training until they are ready to reach professional independence.In the past 7 years, the CIS Corporate Foundation has supported nearly 70 young adults.

CORPORATE FOUNDATION

ciS, an internationalgrouP

- Algeria- Saudi Arabia- Bolivia- Brazil- Burkina Faso- Cameroon- Egypt- United Arab Emirates- Eritrea- france (head office)- Great Britain- Guinea- Kazakhstan- Kuwait- Mali- Mauritania- Mongolia- Mozambique- new Caledonia- Oman- Uganda- Peru- Qatar- Democratic Republic of the Congo- Dominican Republic- Russia- Sierra Leone- Somalia- Chad- Turkmenistan- USA- Yemen

19

20

motIvated teamS wIth StronG valueS and a Shared paSSIon

cUStomerreferences

21

offshore oil

armed forcesmining

onshore oil

engineering, bUilding & pUblic WorKs

hospitals

22

Head office: 40c, avenue de Hambourg - 13008 Marseille - FranceTel. +33 (0)4 91 16 53 00 - Fax +33 (0)4 91 72 65 08

www.cis-catering.com

A C E R G Y • ADRIMAQ • AFRICAN

MINERALS • AGIP • ALCATEL • ALSTOM • APEX SILVER MINES • AREVA •

ATLAS • AVOCET • BAKER HUGHES • BARRICK GOLD • BECHTEL • BELLZONE BHP BILLITON • BJSP • BOART

LONGYEAR • BOGATYR • BOROO GOLD • B O U Y G U E S • BRASDRIL

• BRASOIL • BRITISH P E T R O L E U M • C E G E L E C •

CHACO • CHEVES • CHEVRON • CNOOC • DALMA ENERGY • DYNATEC • EFESK • EL BROCAL • ENAFOR •

E N I • ENSP • ENTP • E N T R E P O S E • E Q U A T O R I A L

RESOURCES• EMMSA • ETESCO • EXXONMOBIL • FLUOR • FORECARIAH HOLDINGS • GEOCEAN • GOLD

FIELDS • HALLIBURTON • HATCH • HERCULES OFFSHORE • HESP • HYPERDYNAMICS

• HYUNDAI • ICCGSA • INKAI • IVANHOE • JGC-

KBR • KARAZHAN-BASMUNAI-CITIC • K C A D E U TA G • K I N R O S S • KOMIARKTICOIL • LUKOIL • MAERSK • MAJOR DRILLING • M E D G A Z • M O M E N T U M D R I L L I N G • NABORS DRILLING • N A F T O G A Z • N E S T L E • NEWMONT MINING • O D E B R E C H T • ORASCOM • OYU TOLGOI • OZTIURK-M U N A I • P A N AMERICAN SILVER • PARKER DRILLING • PERENCO • P M L U C A S • PETRO VIETNAM • P E T R O B R A S •

PETROKAZAKHSTAN • PETROMINERALES • POLYMETAL

• POONG-LIM • PRIDE • PROSAFE • QDVC • QUATTROGEMINI • QUEIROZ GALVAO •

REPSOL • RIO TINTO • SAHARA WELL • SAIPEM • SAKHALIN ENERGY • SALYM •

S A M E K • S B M • SCHLUMBERGER • S E M A F O •

S H E L L • S H E R R I T T • S N C L AVA L I N • SOGEA SATOM

• SOMISY • SONATRACH • SONARCO • SORALCHIN • SPIE CAPAG • STARSTROI

• STATOILHYDRO • TARBAGATAI M U N A I • T A S I A S T

• T E C H N I P • TECNA • THALES-

A L E N I A - S P A C E • TOTAL • TOYO ENGINEERING

• TRANSOCEAN • URASIA ENERGY • VALE • VAN OORD • VEOLIA • VINCI • VOSKHOD-ORIEL • WEATHERFORD

• WESTERN GECO • XSTRATA • YAMAL LNG • YLNG • YPFB REFINACION • ZAGOPE