cities - new key drivers of digitalization
TRANSCRIPT
Andrey BelozerovMoscow Government
Cities — new keydrivers of Digitalization
02 Strategic IT management model in cities
Digital and mobile applications are increasingly introduced including the ones of third providers resulting in usage of a more open architecture
IT strategy on all the cities is developedin accordance with the main strategy and approved
by the city superior structural departments
Plan of IT investment is approved at the city level. The IT expenses per inhabitant in citieswith centralized budgets range within43–85 $/person
IT
IT departments are independent to define policy relating to sourcing and engage external specialists and/or buy services. Developmentand testing is performed by external companies
Sourcing IT strategy
Uniform standards are approved by the city superior structural departments. The highest standartisation level is observed in IS area
IT policies and standards
Architecture
IT departments assign employees responsiblefor relations with representatives of different business lines. To realise projects/ programs,joint teams with businesses are created
Customer relations
The IS management is centralized. Generally,the unit in charge is a part of ITD
Information security (IS)
Investments
*According to PwC report «IT Management practice», 2016
03 IT budgets in cities
25
25
69,8
69
31
231,7
58
42
47,8
82
18
91,5
75
25
677,5
50
50
87,6
67
33
548,4
Barcelona Berlin Boston Los Angeles New York Seoul Moscow
2016 IT budgets in cities ($ mln)*
OpEx CapEx
*According to PwC report «IT Management practice», 2016
04 IT budget of Moscow 2016 in details 1/2
450 mlnUSD
more is investedby IT companies
Management and innovation Education Healthcare Security IT-infrastructure
Housing and utilities Finances Public Services
17 %
4 %
19 %
26 %
5 %
4 %
13 %
12 %
548 mlnUSD
Moscow of ITbudget
05 IT budget of Moscow 2016 in details 2/2
According to PwC, IT budgets barelyexceed 3-5% of the total city budget
But is enough to make cities oneof largest tech buyers in the market
AI
IOT
AR / VR
COMPUTER VISION
BLOCK CHAIN
MACHINE LEARNING
BIG DATA
What’s next?
06 IoT 1/2
TOMORROWTODAYSmart metering in 3 500buildings of governmentalinstitutions
Real time resourcesaccounting
Smart housetechnologies
Smart metering in 4 mln apartments / 2020
Real time resourcesaccounting
Individual plans
Dynamic fares
07 IoT 2/2
TOMORROW25 000wearables for engineeringstaff / 2018
Real-time tracking
Orders takeoverand closure
TODAY32 000city vehicles
Real-time tracking
Fuel consumption
Operation mode
08 Artificial Intelligence 1/2
TOMORROWTODAYAutomated resourcemanagementfor emergencyservices
20% faster emergency arrival
Max 10 mins waiting in clues
Automated analysisof CT images for clinicaldecision support / 2018
97% target success rate
09 Artificial Intelligence 2/2
TOMORROWTODAYQuality controlof the call-centers through audio analytics
Forbidden keywords
Call handling protocols
Chatbots partly substitute city call-centers / 2017
Initial consultancy
Traffic fines and utilitypayments
10 Blockchain
Pilot 2017: blockchain for recording and storageof results of citywide votings — verification throughunique code that is assigned to each vote
In 2014 Moscow launched citywide platform for votings regarding city development issues:
1,5 mlncitizens
2 500 votingsheld
Voting examples:
Speed limitation in city center
New trees for city parks
Scholars vacations schedule
URBAN CITY FLAT DESIGN
11 AR / VR
Pilot 2017: lessons of chemistry, physicsand biology in pilot schools will be customizedwith AR / VR experiments
In 2015 Moscow deployed unified e-learning platformfor 675 public schools of Moscow that integrated 840 000 pupilsand 50 000 teachers:
Onlinediaries
Electronicschoolbooks
Customizablepresentations
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