1 | P a g e

Citrix – Installing the Receiver and using Apps – Windows 10

1. Click on Search (next to the Start symbol)

2. Type Internet Explorer and you will see the desktop app

appear. Right click on it and pin it to the taskbar for future

use.

3. Click Internet Explorer Desktop App to open the Desktop

version of Internet Explorer.

N.B. DO NOT USE EDGE!

4. You may see this is you have not connected to the internet

(or the BYOD wifi service at school) – you will need to

connect to a wifi service

5. Type https://remote.gdc.sa.edu.au into the address bar and press enter:

DON’T FORGET THE ‘S’ after ‘HTTP’ in the address bar!

6. WAIT……………………………………..!! It sometimes takes a while to connect.

You should now see a message to install the Citrix Receiver:

7. Tick the “I agree” box and click

Install

2 | P a g e

8. Click Run to download and install the Citrix Receiver without saving it, or Save as (click little drop

down arrow) if you want to download it and run it from your laptop.

9. You should now see the Citrix download progress bar at the bottom of the screen:

10. When you get a message saying the download has completed, click Run

11. WAIT! You might see one, both or none of the following two images – if not, jump to no.12:

Click Run if you see this message

Click Yes if you see this message

3 | P a g e

12. Click Start

13. Tick the I Accept the license agreement box

14. Click Install

15. A message might appear at the bottom of the screen – if it does, Click Allow

16. WAIT! …….The installation can take a few minutes………….

17. Click Finish

18. WAIT! ……It may look like nothing is happening……….

4 | P a g e

19. Click Allow if this message appears

20. You should now be presented with a logon screen. Before you log in, add this web address to your

Favourites Toolbar

21. To see your Favourites toolbar, right click in the blank area above the address bar around the area

marked in the pic below with a

22. Tick Favourites Bar

on the list

23. Click the little star on the left of your new toolbar to add the address Citrix Receiver to your

Favourites Bar – this will add a shortcut to GDC Citrix Workspace, making it easy to find it again :)

24. Now enter your

curriculum account username

and password

5 | P a g e

33. You should now be presented with your Citrix Storefront.

34. You will see your Favourites tab first. To start with, you will just see the Citrix Desktop icon, but you

can customise this by adding more favourites from your list of apps for easy access.

35. Now click on the Apps tab – here you will see all of your available apps. These apps work like the

apps on your phone – select an app from here if you only want to use that one app. N.B. You need to

be in a special group to access 3D apps, your teacher will need to request access to this for you.

36. To add apps to your Favourites page, for example the Word App, click on the word Details next to

the app, then Add to Favourites

6 | P a g e

37. Your app will now appear on your Favourites page

Citrix Desktop:

The Citrix Desktop App is the one you need to use if you want to perform multiple tasks – e.g. browse the

internet, use Microsoft Word, check Daymap etc. This will give you a virtual desktop experience, making

your laptop look like and act like a school laptop.

38. Click on the Citrix Desktop icon to open it

39. A security scan will run and then this message will pop up at the bottom of the screen. Click on Open

40. A new window should open, informing you that Citrix Desktop is connecting.

41. You will now be presented with your Citrix desktop. As you can see, it looks just like our school

laptops, except for the little black bar at the top:

7 | P a g e

42. Your virtual desktop opens in a new window, on top of your Storefront. If you want to work in full

screen, click on the little black tab at the top of the screen and it will give you a drop down menu.

Select Full-screen. Or…. You can use the maximise button top right of the

window.

43. You will now be able to open and save files in your network folder (in windows explorer, browse to

your H:/drive) and be able to print to a school printer.

44. N.B. Any files left open in a Citrix session will still be open next time you log in. If you want to work

on them outside of Citrix, make sure you close all files before signing out or disconnecting.

45. To exit full screen, click on the black menu bar again and select Window. You can also check out your

Preferences here.

46. To exit Citrix Desktop, simply sign out as normal, or select Disconnect from the menu bar – this

option will leave any files open.

47. If you have any issues or questions, please see a member of our IT staff