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  • City Business Plan and Budget

    2020–2023 Business Plan & 2020 Budget

  • Table of Contents Our Vision for the Future.......................................................................................................................................................................... 2

    Message from the City Manager.............................................................................................................................................................. 3

    Welcome to the City of Mississauga....................................................................................................................................................... 4

    City Planning Framework....................................................................................................................................................................... 11

    Highlights of the 2020 Business Plan & Budget .................................................................................................................................. 14

    Your City Dollars at Work: Progress in 2019 ....................................................................................................................................... 29

    Awards and Achievements ................................................................................................................................................................... 34 Performance Measurement .................................................................................................................................................................. 35

    City Organization .................................................................................................................................................................................... 38

    Executive Summaries of Service Areas................................................................................................................................................ 42

    Fire & Emergency Services .................................................................................................................................................................. 43 MiWay ................................................................................................................................................................................................... 44 Roads .................................................................................................................................................................................................... 45 Parks, Forestry & Environment ............................................................................................................................................................. 46 Business Services................................................................................................................................................................................. 47 Mississauga Library System ................................................................................................................................................................. 48 Recreation............................................................................................................................................................................................. 49 Information Technology......................................................................................................................................................................... 50 Facilities & Property Management ........................................................................................................................................................ 51 City Manager’s Office............................................................................................................................................................................ 52 Land Development Services ................................................................................................................................................................. 53 Culture................................................................................................................................................................................................... 54 Regulatory Services .............................................................................................................................................................................. 55 Legislative Services .............................................................................................................................................................................. 56

    City Budget & Financial Overview......................................................................................................................................................... 57

    Operating Budget .................................................................................................................................................................................. 57 Capital Program .................................................................................................................................................................................... 65 Capital Financing .................................................................................................................................................................................. 70 Long-Range Outlook ............................................................................................................................................................................. 75

    Staffing Impacts of Proposed Budget................................................................................................................................................... 77

    City Property Tax Impact........................................................................................................................................................................ 78

    List of Appendices .................................................................................................................................................................................. 87

  • Our Vision for the Future

    Mississauga will inspire the world as a dynamic and beautiful global city for creativity and innovation, with vibrant, safe and connected communities; where we celebrate the rich diversity of our cultures, our historic villages, Lake Ontario and the Credit River Valley. A place where people choose to be.

    2020-2023 Business Plan & 2020 Budget B-2

  • 2020-2023 Business Plan & 2020 Budget B-3

    Message from the City Manager Mayor and Members of Council:

    As Mississauga continues to evolve, our budget priorities reflect the changing needs of our city. Despite the challenges of responding to a growing population, aging infrastructure, delivering higher-order transit and managing neighbourhood redevelopment – we remain in good financial shape and well positioned for the future.

    Residents have told us they are proud to say they are from Mississauga. As an innovative, inclusive young city, we continue to undergo positive transformation.

    Our commitment to fiscal responsibility is at the core of our business planning and budgeting process. Based on our experience, we know that providing robust data and information to Council during this process helps you make the decisions that shape our city and allow us to achieve our strategic goals.

    The City’s budget allocates funding and resources to deliver services and maintain the infrastructure that residents and businesses depend on while meeting our City’s operational and strategic goals.

    We understand that it is critical for Mississauga to deliver value for money. We also must have an eye to the future.

    We’re moving forward and making important investments in transportation, fire and road safety, the environment, infrastructure and our local economy – working to build a city that is right for everyone. These priorities support the five pillars of Mississauga’s Strategic Plan – Move, Belong, Connect, Prosper and Green.

    Our Long-Range Financial Plan shows the City is in a strong position to maintain current service levels over the next 10 years.

    Like any growing city, we face challenges. To help overcome some of these challenges, we look for innovative solutions, partnerships and funding from other levels of government. Our corporate-wide Lean program is helping drive innovation as well as creating cost savings and efficiencies. The four per cent Municipal Accommodation Tax (MAT) has helped grow local tourism and the economy.

    We appreciate and acknowledge the contributions made through the federal and provincial governments, including the Investing in Canada Infrastructure Plan (ICIP), Public Transit Infrastructure Fund (PTIF), Municipalities for Climate Innovation Program and the Clean Water and Wastewater Fund (CWWF) for stormwater infrastructure improvements. 2020 will see the start of construction of our Hurontario LRT, a $2 billion investment by the Province of Ontario to enhance transit service in Mississauga.

    We welcome resident input through the City’s website, Budget Committee meetings and communication with ward councillors.

    I would like to thank City staff for their work in putting together the 2020-2023 Business Plan & 2020 Budget. I look forward