city of santa monica essential functions … and...an essential functions job analysis (efja)...

City of Santa Monica Pier and Harbor Services Officer – April, 2015

Essential Functions Job Analysis © Shaw HR Consulting, Inc

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CITY OF SANTA MONICA 1685 MAIN STREET, SANTA MONICA, CA 90401

ESSENTIAL FUNCTIONS JOB ANALYSIS

Frequency Definitions: Never = Does not occur ever, or may not ever occur for some incumbent; Infrequent = May occur, but not on a daily basis; Seldom = Occurs less than 30 minutes per shift; Occasional = Occurs 31 minutes to 2.5 hours per shift; Frequent = Occurs 2.6 to 5.5 hours per shift; Continuous = Occurs more than 5.6 hours per shift

Introduction An essential functions job analysis (EFJA) describes the classification/position and not the work of an individual person. It is a critical tool to use when determining if or how a candidate’s or employee’s work restrictions may impact the traditional physical/mental/emotional demands of the position. The EFJA assists the parties to determine where discussions relating to reasonable accommodation need to begin. It is intended to be a straightforward document providing the reader with the following: 1) core purpose for the position, 2) essential functions which are critical or fundamental to the successful performance of the position, 3) work environment and conditions where the essential functions are performed, 4) listing of skills and abilities that an individual must possess to perform the essential functions, and 5) the mental and emotional demands required to successfully perform the essential functions. EFJAs are also key documents to provide to physicians to ensure that they understand the position and can identify specific work restrictions or activities that may not be safe for an individual to perform.

JOB TITLE DEPARTMENT PIER AND HARBOR SERVICES OFFICER

POLICE DEPARTMENT

I. Classification/Position Summary: Patrols Santa Monica Pier, surrounding beach, beach parking lots and ocean areas to maximize the safety of the public. Responds to emergency incidents on and around the pier, such as medical emergencies, ocean rescues and other safety situations. Works with appropriate emergency agencies to resolve emergency situations, as required.

Type of Employment Full time; Hourly

Work Hours / Hours per Week Shifts detail requires 24 hours per day coverage 7 days per week: 5:00 a.m. to 3:00 p.m. or 8:00 a.m. to 6:00 p.m. or 11:00 a.m. to 9:00 p.m. or 6:00 p.m. to 4:00 a.m. or 9:00 p.m. to 7:00 a.m.; 10 hours per day; 40 hours per week

Days of the Week Monday through Sunday

Overtime /Holidays Required Yes / Yes; if incumbent shift falls on weekend or holiday

Paid / Unpaid Breaks No scheduled breaks; incumbent may be the only assigned officer on duty during certain shifts.

Work Pace / Pressure Medium to Fast Pace / Medium to High Pressure

Position represented by a Collective Bargaining Agreement?

Yes; Municipal Employees Association

NOTES: Job description Revisions: Personnel Board 12/03/15 (rev); 07/26/07 (rev.); 10/24/01



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II. Essential Functions of Classification/Positions: Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The following functions have been determined to be essential only after carefully evaluating them and determining: the function is the primary reason for which the position was established; removing the function would fundamentally change the position, or eliminate the need for the position; there is a lack of qualified employees available to perform such a function; and for some functions, there are severe consequences if the position is not required to perform the function and the function requires specialized expertise. Essential Functions will be reviewed for each incumbent and the above criteria will be evaluated to ensure that a particular function remains essential for a particular candidate or employee in need of accommodation.

Essential Job Functions and Duties Actual assignment hours may vary. Document based on a 10 hour day and 40 hour per week schedule.

# Description of Essential Function Percent of Shift / Notes

1

PATROL DUTIES: Patrols Santa Monica Pier and surrounding beach, beach parking lots and ocean areas by vehicle, vessel, bicycle, or on foot, to maximize the safety of the public; responds to incidents on the pier, beach and ocean; performs other related duties, as assigned. It was clarified in interviews that incumbent patrol assigned pier, beach and ocean locations via bicycle, gator, City vehicles, City boats and on foot to enforce municipal, penal, vehicle codes and City regulations; provide patrol support to enforce all City ordinances and laws regarding pier and beaches’ use, address homeless encampments, identifying and managing property issues, permit violations, pier performers, etc.; works on pier and beach, in ocean, parking lots, public streets/roads, sidewalks, common areas, etc.; facilitate the safe and efficient opening of businesses for pier merchants/employees, etc. by ensuring homeless are managed, identifying and removing any safety hazards, answering questions of merchants, involving police officers in issues as required; may engage support from other parties as required to address identified crime issues requiring further attention (i.e. broken windows, gate locks, etc.); patrols surrounding area in boat twice per day during certain shifts; enforces buffer zone between swimmers and boaters.

75% to 94% of the shift, depending on assigned detail, concurrent with essential functions #2,3,4,5,6,7,8,9,11

2

RADIO CALLS / MONITORING: Monitors police, fire, life guard and VHF marine radio to make appropriate responses to pier, beach, or ocean-related emergencies; maintains a 24-hour weather station, records conditions, and posts warnings and storm advisories using foghorns, lights and other warning devices; performs other related duties, as assigned. It was clarified in interviews that incumbent monitor multiple radio frequencies and MDTs in vehicles; constantly monitors radio calls throughout shift; utilizes two-way radio to monitor/answer dispatched calls; may be dispatched to handle a specific situation; has authority to decide to answer a call nearby and cancel the dispatched police unit; responds to assigned calls; may hear emergency issues arising (i.e. boat needing assistance, lifeguard situations, etc.) and has authority to respond proactively without being specifically dispatched or call for additional help. It was further clarified in interviews that incumbents monitor weather conditions; raises flags for appropriate wind speed and ocean conditions; posts weather warnings; records conditions and weather advisories; operates foghorn when needed. Incumbent is expected to monitor assigned radios and respond to all dispatched calls immediately throughout shift.

100% of the shift, concurrent with all other essential functions



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3

PROPERTY MANAGEMENT / SECURITY: It was clarified in interviews that incumbent identifies and collects abandoned property in assigned patrol area throughout shift; books valuable property (i.e. wallets, cell phone, etc.) into Property Room at police department; collects and bags unidentified abandoned property into Property Shed on beach lot; follows established policies and procedures regarding access to Property Room booking procedures when handling abandoned property; completes tagging/paperwork as required by established procedures; establishes and maintain proper chain of custody for all property collected and submitted to Property Room or Property Shed; ensures proper and secure storage of all collected abandoned property.

Zero to 20% of the shift, depending on assigned detail, concurrent with essential functions #1,2,6,7,9,11

4

DISPUTE RESOLUTION / PERMITTING: Responds to Pier lessee and public complaints; issues notices of violation, parking citations and other applicable citations, including but not limited to administrative citations to individuals in violation of municipal codes and infractions on the pier, and beach; performs other related duties, as assigned. It was clarified in interviews that incumbent provides patrol and support of permitted events (i.e. pier vendors, movies, concert events, street/pier performers, merchants, etc.) in assigned patrol area(s); monitor proper use of facility for private parties’ use; enforce film permitting rules and policies; ensures all involved parties are following established rules and regulations; helps parties interpret permitting and pier/beach rules; answers dispatched radio calls, receives emails, and uses personal observations to identify violations; engages with parties to resolve non-violent disputes peacefully; mediates disputes between parties; issues administrative and parking citations; uses authority to call for police back-up and criminal activity if necessary.

Up to 80% of the shift, depending on assigned detail, concurrent with essential functions #1,2,5,6,7,9,11

5

TRAFFIC / CROWD CONTROL: It was clarified in interviews that incumbent provides traffic/crowd control to various vicinities within the assigned patrol area(s); may provide support around pier/street performers blocking merchant entrances; monitors the behavior and ensures safety of visitors; assist central parking service to provide traffic control/flagging support at pier and beach parking structures to limit access, etc.; may assist in diverting pedestrian and vehicular traffic in emergency situations (i.e. PCH accidents, sinkholes, hillside construction, vehicle hazards, etc.); provide crowd control and traffic support for large events such as but not limited to Concerts in the Park, marathons, etc.; directs boats away from swimming areas.

12% to 80% of the shift, concurrent with essential functions #1,2,4,6,7,9,11



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6 REPORTS / RECORDS / CITATIONS: Completes incident reports and maintains daily logs of reported incidents; writes minor non-custody reports; performs other related duties, as assigned. It was clarified in interviews that incumbent is responsible for completing a variety of reports and records associated with the work performed in the assigned detail, including but not limited to: issue parking citations; issue civil notices of violations for performers and permitting; issues administrative and municipal code citations; may contribute to police officers’ reports of criminal violations within assigned detail; complete found property reports as required; produce narrative reports as required for certain major violations/investigations; may write supplemental reports to police officers’ reports; completes required paperwork and tagging procedures when booking abandoned property into police department Property Room and/or Property Shed; completes weather reports and issues warning signs; completes daily log of activity.

10% to 15% of the shift, concurrent with essential functions #1,2,3,4,5,7,9,10,11

7

PIER / MARINE EQUIPMENT OPERATION / MAINTENANCE: Operates and maintains two rescue vessels; inspects, maintains, repairs and replaces navigational buoys; fabricates anchors for navigational buoys utilizing arc welding techniques; utilizes gas and arc welding techniques for maintenance of ladders and pier catwalks; replaces and maintains davit lines for securing rescue / fire vessels; performs preventive maintenance activities on Harbor, vessels and hoist; operates fire pumps, salvage pumps and boat towing lines; performs other related duties, as assigned. It was clarified in interviews that incumbent repairs and maintains a variety of pier and ocean equipment including, but not limited to davit lines, navigational buoys, pier ladders and catwalks, boat/vessel repairs and maintenance, etc.; constructs and welds anchors for buoys; splices and cuts ropes and chains; welds ladders, hoists, catwalks, etc.; inspects and cleans navigational buoys on a quarterly basis; replaces buoys, anchors and chains as needed. It was further clarified in interviews that incumbent practices and maintains proficiency in the use of appropriate officer gear and equipment; utilizes ocean rescue gear (i.e. paddle board, floatation devices, binoculars, blow horns, etc.); maintains and utilizes SCUBA gear (regulators, gauges, masks, fins, snorkels, dive belts, tanks, valves, etc.); may use a bicycle and gear; utilizes all terrain / beach vehicle and City-provided vessels/boats. Clarification was provided during the meeting that each incumbent is assigned a vehicle to drive; is responsible for keeping vehicle clean; report need for service; other tools and equipment that incumbent may be required to utilize on occasion include but are not limited to: pepper spray, two-way radios, flashlights, MDCs, digital cameras, digital dictation equipment, radios, gloves, keys, ballistic vests, boat-mounted water cannon, fire hoses, etc. It was also clarified in interviews that incumbents will utilize standard office equipment such as computers, printers, scanners, copiers, fax machines, telephones, etc.; hand tools (i.e. wrench, hammer, etc.); power tools (i.e. drills, saws, etc.); grinders; bolt cutters; arc and electrical welding equipment; hoists; fire pumps, etc.

Up to 100% of the shift, concurrent with all other essential functions



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8 DRIVING / TRANSPORT: It was clarified in interviews that incumbents assigned to al details will drive a variety of City-owned vehicles and equipment such as boats and vessels, bicycles, gators, all- terrain vehicles, etc.; patrols beach and ocean; rescues pier jumpers and swimmers in distress; investigates a variety of boating issues (i.e. vessels in distress, boat fires, medical emergencies on boats, etc.); responds to emergency calls; delivers property to police station.

5% to 50% of the shift, concurrent with essential functions #1,2,7,11

9

SAFETY COMPLIANCE / RULES AND REGULATIONS: Follows applicable safety rules and regulations; performs other related duties, as assigned. It was clarified in interviews that incumbents across all assigned details maintain current knowledge of all applicable laws and regulations for position; ensures compliance with all applicable laws throughout shift; receives and utilizes appropriate manuals as required; observes legal and defensive driving practices; is responsible to follow all traffic safety rules and procedures; may set up traffic control/flow devices, using cones and/or signs as required to delineate foot traffic; follows applicable health and safety rules and regulations; maintains awareness of pedestrians, drivers, coworkers and others in work areas; ensures proper maintenance and usage of power equipment and tools; follows maritime laws rules and regulations; ensures safe diving protocols; may provide training to new incumbents via job shadowing and managing their training.


10

DEPOSITIONS / COURT APPEARANCE: Testifies in court, when required; performs other related duties, as assigned. It was clarified in interviews that incumbent may be subpoenaed in cases involving litigation against the City, pending litigation on older cases involving incumbent; may be called to court for cases involving citations (i.e. parking citations, code violation citations, maritime violations, etc.) written by incumbent; may serve as a witness to provide information about operational protocols/parameters as part of pending litigation; may attend administrative hearing as requested. It was further clarified in interviews that expert witness testimony may require several days of time and varies greatly on a case-by-case basis.

Zero to 100% of the shift, as needed



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11 CUSTOMER SERVICE / PUBLIC RELATIONS: Works with U.S. Coast Guard, Los Angeles Sheriff's Department Harbor Patrol, Los Angeles County Lifeguard and California Fish and Wildlife on emergency search and under water recovery activities, when necessary; provides a variety of information to public; performs other related duties, as assigned. It was clarified in interviews that incumbents across all details will work with coworkers, the general public, external agency professionals, as well as cross functionally with other City employees in the course of work; maintain positive work environment; encourage a team approach; help provide solutions to remove barriers; represent the City professionally in words, appearance and actions. It was further clarified in interviews that incumbents are responsible for providing exceptional customer service and positive public relations on behalf of the City, associated with the work performed, including but not limited to working closely with Pier merchants, street performers, police officers and the general public; contacting and cooperating with other law enforcement agencies as required; working closely with general public, parties utilizing pier/beach for private events; receives and professionally handles phone calls from the public on how to retrieve property; may manage the return of property via the Property Shed; collaborates with Coast Guard for emergency rescue training and implementation; performs search and rescue demonstrations to the public (i.e. schools, summer youth programs, etc.).


12

EMERGENCY RESPONSE / FIRST RESPONDER: Fights boat and pier fires; performs ocean rescues of victims and responds to vessels in distress; performs Scuba rescue, search and recovery operations; performs other related duties, as assigned. It was clarified in interviews that incumbent may be first on scene at emergency situations; investigates altercations; searches for and rescues drowning swimmers, surfers and pier jumpers; attends to boating accidents and fires; responds to plane crashes; scuba dives for drowned victims and wreckage debris; provides basic and advanced medical services, first aid and CPR for injured citizens, medical issues, accident scenes, etc.; administers emergency action (i.e. oxygen, life support techniques, etc.) as required to stabilize patient; requests additional medical assistance when required; may independently observe or be flagged down by a citizen to assist with an injured/sick individual in need of help. Incumbent serves as part of the LAX air/sea disaster response plan. Incumbents are not expected to engage in physical altercations nor insert themselves into a violent situation already in progress; may observe the situation while calling in for additional help/back-up; provide assistance to colleagues in distress.

Up to 100% of the shift, as needed



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13

MEETINGS / PROFESSIONAL DEVELOPMENT: It was clarified in interviews that incumbents across details participate in POST approved marine firefighting training upon assignment; attend regularly-scheduled meetings to discuss operational details and share information; participate in department-wide meetings and section meetings as assigned; may attend division meetings as required. It was further clarified in interviews that incumbent attends periodic training sessions as needed on a variety of specific work-related topics to further professional development; may utilize on-line training sessions as required; attends all required OSHA trainings; participate in applicable City-provided training as required on topics such as safe driving, sexual harassment, etc.; maintains lifeguard and SCUBA certificate; maintains active Emergency Medical Technician certification every two years; maintains marine captains license; participates in rescue training with Coast Guard; practices safe jumping techniques from pier into ocean; are responsible for attending a variety of meetings, trainings and briefings associated with the work performed.

2-3 hours monthly, as required

III. No Marginal/Non-essential Job Functions / Duties IV. Physical Demands: *Frequencies can exceed stated levels when emergency response mandates work past standard call length. Situations over the stated frequencies will typically occur when there are multiple significant emergency calls, missing swimmers, boat and plane crashes responses.

Activity Performed

Frequency /Range

Maximum (at one time)

Functions Affected Notes/Examples

Weight Bearing

Standing

Occasional to Continuous*

60 Minutes

1,3,4,5,7,12 Conducting conversations with others; using office equipment; completing paperwork; utilizing water canon; writing citations; logging property inventory paperwork; court appearances; conducting traffic/crowd control duties; giving presentations; information gathering; manning a special event; performing welding; performing vehicle/boat checks and maintenance; putting on swim and SCUBA gear; operating a rescue boat; performing maintenance on davit lines, buoys, etc. It was clarified that most instances of standing are broken up with walking and that incumbent may be required to stand and walk for upwards of 10 hours without substantial breaks being possible. Long periods will include ocean search rescue activities and special event assignments.



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Activity Performed

Frequency /Range



Walking

Occasional to Continuous

30 Minutes

1,2,3,4,5,7,9,11,12 Performing patrol duties; walking to court or other City buildings; obtaining supplies/paperwork; escorting visitors on pier/beach grounds; emergency response duties; storing or accessing property room/shed; performing boat deckhand duties; maintenance duties at pier; walking around office space.

Walking on uneven terrain


30 Minutes

1,2,3,4,5,7,9,11,12 Performing patrol duties; walking to court or other City buildings; obtaining supplies/paperwork; escorting visitors on pier/beach grounds; emergency response duties; storing or accessing property room/shed; performing boat deckhand duties; maintenance duties at pier; walking around office space. Surfaces may include sloping hills, stairs, uneven ground, open trenches, grass; tree roots; uneven pavement, broken concrete, damaged building floors, slippery surfaces, pier decking, sand, rocking boat, etc.

Running

Infrequent to Seldom

5 Minute

5,12 Responding quickly to an incident; into oncoming waves; assisting officers with combative individual; emergency response; responding to emergency situations at various areas of the pier

Jumping


Seconds

1,3,7,12 Off pier (25 feet) and boat/vessel; avoiding debris, equipment or structures in emergency situations; getting out of pick-up truck; over waves running into ocean

Climbing ladder, stairs, stools

Seldom to Occasional

5 Minutes

1,3,5,7,12 Utilizing stairs and ladders on pier; using step stool to reach supplies; using step stool to retrieve property in room or shed; jumping over/climbing fence; climbing in/out vehicle or boat; climbing hillside bluffs; climbing 25’ ladder from boat catwalk to pier deck. Climbing may need to be performed while wearing SCUBA gear

Balancing above ground

Occasional to Frequent

4 Hours

1,3,7,12 Utilizing stairs and ladders at pier; walking and standing on rocking boat; utilizing paddle board; using step stool to reach supplies; using step stool to retrieve property in room or shed; riding bicycles; jumping over/climbing fence; performing maintenance on davit lines, buoys, etc.; climbing on/off vehicle or boat



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Activity Performed

Frequency /Range



Bending at the waist

Seldom to Frequent

30 Minutes, Repetitively

1,3,4,5,7,8,12 Lifting/reaching abandoned property; storing/retrieving items; retrieving files and equipment; picking up debris; using office equipment; loading paper into copier; getting in and out of vehicle and boat; suiting up in SCUBA/swimming gear; SCUBA diving/swimming; accessing lower drawers and shelves; completing paperwork on counter while standing; performing maintenance on davit lines, buoys, etc.; performing CPR, first aid and checking vitals; checking pipes under pier; utilizing water cannon

Twisting at waist side to side


1 Minute Repetitively

1,3,4,5,7,8,12 Monitoring work environment for safety while on patrol; suiting up in SCUBA/swimming gear; SCUBA diving/swimming; speaking with someone while seated; ducking under waves; retrieving gear; retrieving supplies/property; assisting citizens; performing maintenance on davit lines, buoys, etc.; driving vehicle or boat/vessel; performing deckhand duties; operating hoist

Stooping slight bend at knees

Occasional

10 Minutes

1,3,4,5,7,12 Talking with citizens/transients; talking to a lost child; inspecting vehicles; accessing property shed bins; taking to drivers in vehicles; removing debris from pier or beach; performing maintenance on davit lines, buoys, etc.; welding; retrieving lost property; performing first aid; using office equipment; loading paper into copier; suiting up in SCUBA gear; walking on pier catwalk; moving around boat/vessel; operating water cannon

Squatting


5 Minutes

1,3,4,5,7,12 Talking with citizens/transients; talking to a lost child; inspecting vehicles; accessing property shed bins; taking to drivers in vehicles; removing debris from pier or beach; performing maintenance on davit lines, buoys, etc.; welding; retrieving lost property; performing first aid, CPR and checking vitals in the field in open air/street scene situations; loading paper into copier; suiting up in SCUBA gear; accessing pier catwalk; moving around boat/vessel; operating water cannon; accessing utility box; searching for drowning victims or debris riding on boat

Seated / Non-Weight Bearing



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Activity Performed

Frequency /Range



Sitting


2 Hours

1,2,3,4,6,7,8,9,10,11, 12,13

Driving City-owned vehicles/bicycles/boats; attending depositions/court appearances; attending meetings; completing paperwork; computer data entry; writing reports and completing paperwork; patrol duties; suiting up in SCUBA gear; emailing

Driving

Infrequent to Continuous

4 Hours

1,5,7,8,12 Driving City-owned vehicles, bicycles and boats/vessels; patrolling area and ocean

Kneeling one or both knees


30 Minutes 1,3,4,5,7,12 Talking with citizens/transients; talking to a lost child; inspecting vehicles; accessing property shed bins; talking to drivers in vehicles; removing debris from pier or beach; performing maintenance on davit lines, buoys, etc.; welding; retrieving lost property; performing first aid, CPR and checking vitals; loading paper into copier; suiting up in SCUBA gear; accessing pier catwalk; moving around boat/vessel; operating water cannon; accessing utility box; searching for drowning victims or debris riding on boat

Crawling on hands and knees


5 Minutes

1,12

Emergency situations; inspecting under pier on catwalk

Lying Down back, side or stomach


60 Minutes

1,12 Emergency situations; SCUBA diving/swimming; simulating victim during training; paddle boarding

Arm Movement

Pushing


10 Minutes

1,2,3,4,5,7,12 Opening/closing doors; opening/closing file drawers; moving paperwork across desktop; opening/closing trunk on vehicle; removal of abandoned property; pushing up lift gate on truck; using carts to maneuver property; emergency response; suiting up in SCUBA gear; SCUBA diving/swimming; utilizing davit line and hoist; operating boat/vessel; rescuing swimmer; performing maintenance on davit lines, buoys, etc.



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Activity Performed

Frequency /Range



Pulling


10 Minutes

1,2,3,4,5,7,12 Opening/closing doors; opening/closing file drawers; moving paperwork across desktop; opening/closing trunk on vehicle; removal of abandoned property; pushing up lift gate on truck; using carts to maneuver property; emergency response; suiting up in SCUBA gear; SCUBA diving/swimming; utilizing davit line and hoist; operating boat/vessel; rescuing swimmer performing maintenance on davit lines, buoys, etc.

Reaching – above shoulder level


2 Minutes

1,2,3,4,5,7,12 Reaching for shoulder-mounted two-way radio; retrieving abandoned property; traffic/crowd control duties; emergency response; reaching for supplies above head; signaling to coworkers and others; utilizing davit line and hoist; performing maintenance on davit lines, buoys, etc.; accessing equipment; suiting up in SCUBA gear; SCUBA diving/swimming; utilizing paddle board; putting up weather flags; climbing ladders; using blow horn

Reaching – at shoulder level


2 Minutes

1,2,3,4,5,7,8,12 Reaching for shoulder-mounted two-way radio; retrieving abandoned property; traffic/crowd control duties; emergency response; reaching for supplies; signaling to coworkers and others; utilizing davit line and hoist; performing maintenance on davit lines, buoys, etc.; performing welding and maintenance; accessing equipment; suiting up in SCUBA gear; SCUBA diving/swimming; putting up weather flags; climbing ladders

Reaching – below shoulder level


60 Minutes Intermittently

1,2,3,4,5,6,7,8,9,10,11,12,13

Talking with citizens/transients; patrol duties; talking to a lost child; inspecting vehicles; accessing property shed bins; taking to drivers in vehicles; removing debris from pier or beach; performing maintenance on davit lines, buoys, etc.; welding; retrieving lost property; performing first aid, CPR and checking vitals; loading paper into copier; suiting up in SCUBA gear; SCUBA diving/ swimming; paddle boarding; bicycling; accessing pier catwalk; moving around boat/vessel; operating water cannon; accessing utility box; searching for drowning victims or debris riding on boat



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Activity Performed

Frequency /Range



Steering


4 Hours

1,7,8 Driving City-owned vehicles; riding bicycle; operating boat/vessel; patrolling area and ocean; using carts to move items

Neck Movement

Extension of the neck looking upward


5 Minutes

1,3,4,5,7,8,9,12 Monitoring work environment for safety; looking at pier from below; conducting patrol duties; sitting while talking with a standing visitor; retrieving supplies from a high shelf; booking property into property room/shed; watching aircraft overhead; observing weather conditions and flags; conducting traffic/crowd control; SCUBA diving/swimming; looking

upward at 90 angle to pier deck from boat;

looking upward at 90 angle toward USCG helicopter above boat for mock and emergency rescues

Flexion of the neck looking downward

Frequent to Continuous

4 Hours Repetitively

1,2,3,4,5,6,7,8,9,10,11,12,13

Monitoring work environment for safety; looking at beach from pier; searching water for drowning victims and debris; conducting patrol duties; driving vehicle or boat/vessel; suiting up in SCUBA gear; SCUBA diving/swimming; performing first aid, CPR and checking vitals; loading paper into copier; issuing citations; completing paperwork; computer usage; dictation; using shoulder-mounted two-way radio; speaking with seated person while standing; driving; conducting traffic/crowd control; utilizing hoist and davit line; performing maintenance on davit lines, buoys, etc.

Twisting of the neck side to side


Seconds Repetitively

1,2,3,4,5,7,8,9,12,13 Monitoring work environment for safety while on patrol; suiting up in SCUBA/swimming gear; SCUBA diving/swimming; speaking with someone while seated; turning away from waves; retrieving gear; retrieving supplies/property; assisting citizens; performing maintenance on davit lines, buoys, etc.; driving vehicle or boat/vessel; performing deckhand duties; operating hoist

Hand Activities



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Activity Dominant Hand

Non Dominant

Hand


Functions Affected

Notes/Examples

Fine Manipulation



5 Minutes 1,2,3,6,7,12 Writing; small hand tools; dialing phone; using keys; turning knobs; using two way radio; using flashlight buttons; filing; writing citations; completing field forms; tying nots and splicing; first aid/medical duties; throttle controls on boat; utilizing computer and mouse; buoy maintenance and cleaning; suiting up in dive/snorkel gear; welding; steering vehicle or boat; precision medical care

Keyboarding / Typing

Seldom to Frequent

Seldom to Frequent

15 Minutes Intermittently

1,2,6,7 Using computer keyboard; operating touch screens; typing narrative for incident reports; entering data into computer; email use

Simple Grasp


Seldom to Frequent

15 Minutes 1,2,3,5,6,7,8, 12

Using two-way radio; small hand tools; keys; using writing utensils; holding flashlight and pepper spray; holding telephone receiver; handling abandoned property; holding handlebars on bicycles; driving; utilizing dive gear; steering vehicle or boat; operating throttles; welding and maintenance duties; rescue equipment; precision medical care; setting up cones

Up & Down Flexion of Wrist

Seldom to Frequent

Seldom to Frequent

Seconds 1,2,3,5,6,7,12 Writing; using keyboard for typing; signaling to coworker/citizen; emergency response; SCUBA diving; swimming; cleaning duties; moving hand from external mouse to keyboard; use of flashlight, pepper spray, etc.; throttle on the boat; hand tools (i.e. hammers, wrench, bolt cutters and breaker bar, etc.); buoy maintenance duties; training exercises; maintaining gear and equipment; traffic control; collecting abandoned property; providing first aid/medical assistance

Side to Side Motion of Wrist

Seldom to Frequent

Seldom to Frequent

Seconds 1,2,3,5,6,7,12 Manipulating paperwork; using computer mouse; emergency response; SCUBA diving; swimming; cleaning duties; writing on whiteboard; moving hand from external mouse to keyboard; hand tools (i.e. hammers, wrench, bolt cutters and breaker bar, etc.); buoy maintenance duties

Turning / Rotation of Wrist or Hand


Seldom Seconds 1,2,3,7,12 Turning door knobs; using keys; ignition in vehicle; handcuff use; using office equipment; clearing paper jams; turn on dive tanks; welding tanks; emergency response duties; providing first aid/medical assistance



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Activity Dominant Hand

Non Dominant

Hand


Functions Affected

Notes/Examples

Gross Manipulation



30 Minutes 1,3,7,8,12 Emergency situations; retrieving/moving abandoned property; SCUBA gear; paddle board; bicycle; victims/patients; tools and equipment (i.e. saws, grinder, etc.); rescuing swimmer; swimming/paddling; lifting anchors

Powerful Grasp/ Tight Grasp



30 Minutes 1,3,5,7,8,12 Emergency situations; retrieving/moving abandoned property; SCUBA gear; paddle board; bicycle; victims/patients; tools and equipment (i.e. saws, grinder, etc.); rescuing swimmer; swimming/paddling; lifting anchors; holding boat to dock; climbing ladders

V. Lift/Carry Weight Requirements:

Weight Lifted (lbs.)

Frequency (Range)

Height Lifted

Distance Carried

Notes/Examples Functions Affected

1 to 10


Above Shoulder

400 Yards Flashlight; hand tools; two-way radio; pepper spray; ream of paper (5#); small office supplies (i.e. pens, pencils, etc.); paperwork; small property items; medical/first aid supplies/equipment (i.e., cardiac monitor, advanced airway components, intravenous access equipment components, continuous positive airway pressure (CPAP) equipment components); SCUBA gear; power tools; welding tools; rope

1,2,3,6,7,12

11 to 25


To Shoulder 100 Yards Small hand tools; power drills; circular saw (33#); crowbar; fire extinguisher; medical supplies and life support tools; fire hose; SCUBA gear

1,2,3,7,12

26 to 50


To Shoulder 30 Yards Emergency response duties; lifting bicycles; retrieving/removing various abandoned property (i.e. suitcases, boxes, etc.); anchors; dive bag; paddle board; small children; SCUBA gear; fire turnout gear. *Incumbent will wear on body up to 50 pounds of SCUBA and diving equipment.

1,2,3,7,12

51 to 75


To Shoulder 30 Yards Emergency response; patients/victims; retrieving/removing various abandoned property; pulling down the davit lines; lifting an unresponsive person; dragging victim through surf; lifting boat salvage pump form below deck to upper deck

3,7,12

75 plus Infrequent to To Shoulder 30 Yards Emergency response; patients/victims; 3,7,12



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Seldom retrieving/removing various abandoned property (i.e. suitcases, boxes, etc.); lifting an unresponsive person; dragging victim through surf; lifting two dive tanks

NOTES: According to the job description, incumbents must have the ability to lift and move heavy objects weighing up to 75 lbs. Incumbents are expected to be able to physically engage in the full range of Public Safety duties, including dragging of persons, heavy equipment, and supplies to perform job duties and may be required to exert force in weights greater than those listed above.

VI. Equipment or Machinery Operated:

Item Description Frequency of Use Item Description Frequency of Use

Communication devices (i.e. radio, cell phone)

Continuously on person; use is Occasional to Frequent

Pepper spray; flashlight; safety vest; tape recorder; digital camera


City all-terrain vehicle, gator, etc. Occasional to Frequent Bicycle


City Boat/Vessel Seldom to Continuous

Hand tools (i.e. screwdriver, hammer, wrench, etc.)

Seldom to Frequent

Medical equipment and supplies (i.e. first aid box, oxygen, AED, etc.)

Infrequent to Occasional Self-Contained Underwater Breathing Apparatus (SCUBA)

Infrequent to Frequent

Computer and associated peripherals (i.e. printer, scanner, etc.)

Occasional to Frequent Office equipment (copier, shredder, FAX, etc.)

Seldom to Frequent

Keys Occasional to Frequent Step Stool / Ladders

Infrequent to Occasional

Welding Equipment Infrequent to Occasional

Bullet proof vest Infrequent to Continuous

Power tools (i.e. saws, drills, grinder, etc.)

Infrequent to Frequent Traffic control/safety items (i.e. flares, cones, stop signs, etc.)

Infrequent to Frequent

VII. Environmental Exposures:

Brief Description: Job is performed primarily outdoors on City streets, beaches, sidewalks, parking structure, pier, ocean, etc.

Outdoor surfaces can be inconsistent and encompass a variety of surfaces such as concrete, grass, tile, wood, gravel, sand, temporary flooring, wood planks, boats and other uneven surfaces. Incumbents will be exposed to inclement weather conditions when working outdoors. Work is also performed indoors on occasion in an office environment and/or a property shed. Indoor surfaces may include carpet, tile and linoleum. There is the potential for exposure to emergencies, dangerous situations and persons.

Work Environment/ Situations/Exposures

Frequency of Exposures

Example of Environment / Exposure

Indoors Seldom to Occasional

Pier headquarters; offices; property room/shed; courtroom; inside City vehicles; other City buildings



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Outdoors Frequent to Continuous Most patrol duties; beaches; pier; city streets; sidewalks; parkways; parking structures; visiting other City buildings; offsite meetings or trainings; community special events; on boat in ocean.

Contact with Customers, End Users, General Public

Continuous Co-workers; other City employees; external agency partners; attorneys; arresting officers; general public; City officials; Coast Guard; firefighters; sea life

Smells/Scents – e.g., fragrances, synthetic odors, toiletries, food smells

Occasional to Continuous Bodily odors; co-workers fragrances/perfumes; food odors; restroom odors; pepper spray; cleaning supplies; local vendors; gasoline; vehicle exhaust; narcotics/alcohol odors; grass clippings; urine/feces; abandoned property odors; stagnant water; ocean; red tide algae; paint; open sores, wounds, infections and blood of injured public

Traffic – e.g., to be in traffic to perform an essential function

Occasional to Continuous Regular exposure to pedestrian and vehicle traffic in course of patrol duties on Pacific Coast Highway (PCH), surrounding streets, pier and parking lots; attending offsite meetings or trainings; community events; traffic/crowd control duties

Extreme Changes in temperature, humidity, or moisture

Infrequent to Frequent Swimming in ocean; ocean spray while boating; indoor environment is climate-controlled; seasonal weather while performing duties outdoors, rain, fog, etc.; incumbents will work in inclement weather conditions, which are typically not severe in the City of Santa Monica; ocean water temperature can vary seasonally from 56-74 degrees

Fumes/smoke – e.g., chemicals, exhaust, vapor


Pepper spray; vehicle exhaust; narcotics odors; fumes and smoke from burning structures, vehicle/boat/aircraft fires; boat/vehicle exhaust; fires; fiberglass and paint burning; pier fire retardant

Excessive Noise – e.g. large crowds, sirens, machinery

Seldom to Frequent

General public noise; large City events; sirens and alarms in emergency and natural disaster situations; radio use; foghorns; grounds keeping equipment; traffic noise; boats; waves; aircraft; helicopters

Working at heights – e.g., scaffolding, ladders

Infrequent to Occasional Use of step stool to retrieve abandoned property; riding bicycles; jumping from pier; pier catwalk and ladders; standing on side of boat; using stairs

Lighting – e.g., fluorescent, natural, direct sunlight

Continuous Direct and indirect sunlight outdoors; fluorescent light indoors; dimmed lighting during night work; potential use of utility lights at night; pier lighting; flashlight

Working with Biohazards – e.g., body fluids, blood


Potential to come in contact with urine/feces/saliva/blood from general public/transient interactions, but not responsible for clean up; potential for animal bites/stings from sea life (crabs, jellyfish, etc.)

Dust, Wind, and/or Pollen Frequent to Continuous Seasonal conditions when outdoors; wind from the ocean; helicopter over head

Vibration – e.g., power tools, jackhammer

Infrequent to Continuous Riding bicycles over uneven pavement; construction in area; pier; power tools; riding in boat/vessel in rough water

Toxic Substances – e.g., corrosives, carcinogens, poisons

Infrequent to Frequent Potential for exposure to dead animals/materials clean-up process when engaged in patrol duties and/or emergency situation; may be responsible for removing and bagging dead sea life; pepper spray use; oil/tar; urban water runoff; cleaning chemicals / solvents; red tide

Electrical Hazards – e.g., live electrical wires

Infrequent to Seldom Potential for exposure to downed power lines; responsible for securing the area, but not engaging in repairing lines; exposed wires on pier; electrical welding

Explosive Hazards – e.g., bomb threats, chemicals


Potential exposure to bomb threats, chemical weapons when engaged in field work; exposure to fuel spills and fuels leaks; damaged vehicles/boats/aircraft



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Confined Spaces – e.g., attics, manholes


Underneath pier on catwalk; inside bow of the boat; SCUBA diving in zero visibility conditions

Mechanical Hazards – e.g., running machinery, conveyor belt

Infrequent to Occasional Exposure to boat propellers; running machinery in work environment; power tools; salvage pumps; hoists; davit lines

Near / With Heavy Machinery – e.g., tractor, forklift

Occasional to Continuous Boats/vessels

Other – e.g., unique aspects of work environment

Seldom to Continuous

Ability to be constantly aware of environment/surroundings; ability to react quickly to perceived or real dangers in environment; deal with violent and aggressive persons during the course of duty and will need to engage peacefully with them; ability to navigate around severe ocean conditions in boat and in water; potential for decompression sickness and other medical conditions as a result of SCUBA diving; ability to recognize potential hazards and follow appropriate precautions to safeguard self and others; ability to remain nimble and prepared, exhibit good reaction skills and be able to safely and professionally maneuver large emergency and other vehicles within a busy, urban city environment filled with pedestrians, skateboarders, motorists, bicyclists, etc.

VIII. Communication / Sensory Demands:

Sensory Demand / Method Frequency

(Range) Functions Affected

Notes/ Examples

Smell: Ability to sense odors, to make an assessment / judgment of a

situation e.g. smell for dangerous gases, smoke, fires, spoiled food, vapors, dampness, waste, decomposing animals.

Frequent to Continuous

1,3,5,6,9,12

Ability to sense odors, make assessment of a situation (i.e. smell for dangerous gases, smoke, fires, vapors, dampness, waste, etc.); safe use of equipment; conducting sobriety assessments; electrical burn; downed power lines; boat exhaust/fuel; ocean smells

Sight: Ability to distinguish objects e.g. to work safely in open areas with

obstacles, to operate vehicles, machinery or equipment, avoid stationary objects, deduce space and apply spatial reasoning.

Continuous

1,2,3,4,5,6,7,8,9,11,12,13

See in the normal visual range with or without correction; vision sufficient to distinguish objects, work safely in open areas with obstacles; operate vehicles/boats; to read printed documents; exposure to computer screens; completing reports; monitoring work environment for safety; permitting enforcement duties; traffic/crowd control duties; driving; riding bicycles; patrolling; searching for victims; maintenance and repair



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Hearing: Ability to actively listen; oral comprehension, to perceive and

react to sonic communication or noise e.g. to receive instruction, to communicate via radio, cell phone or telephone.

Continuous

1,2,3,4,5,6,7,8,9,10,11,12,13

Hear in the normal audio range with or without correction; exposure to noise; two-way radio use; monitoring dispatch radios; answering phones; conversing with others; awareness of work environment; conducting investigations; interacting with public; traffic/crowd control duties; driving; riding bicycles safely; baseline vitals; people in distress; malfunctioning equipment

Speaking: Ability to orally communicate information and ideas verbally

so others will e.g. to verbally engage with customer base, to give instruction, to advise, to warn or to instruct.


1,2,4,5,9,10,11, 12,13

To assist co-workers; address drowning victims; responding to phone calls; conversing with others; community outreach; giving demonstrations; interacting with public; traffic/crowd control duties; dealing with people in distress

Reading: Ability to understand written sentences and paragraphs in work

related documents and related materials e.g. labels, equipment safety instructions, manuals, work orders.


1,2,3,4,5,6,7,8,9,10,11,12,13

Printed material; computer data; forms; emails; handwritten notes and messages; property room inventory and management; reading clock; manuals and training materials; driving; riding bicycles safely; driving

Writing: Ability to communicate by way of written materials, to

communicate information and ideas in writing, to document e.g. work orders, noting files, signing off on documents, create letters.


3,4,6,9

Handwriting; computer data entry; incident report completion; reports/records; issuing citations; email

Math: Ability to understand and apply mathematics, to compute /

rationalize a series of numeric variables to come to an accurate conclusion e.g. measuring materials, estimating project cost, time management.


1,6,7

Simple calculation checks on data entry being verified; dates and times; diving equipment inventory duties

IX. Personal Protective Equipment / Safety Training and Devices:

Personal Protective Equipment and Safety Training and Devices: It was clarified in interviews that incumbents are provided with the following: flashlights, two-way radio, pepper spray, gloves, particle/dust masks; uniform; vehicle and/or bicycle; bicycle gear; eye protection; helmets; ballistics vest; rain gear; wetsuits; fire turnout gear; gas masks; SCUBA gear; dive belt. First aid kits and fire extinguishers are readily available; eye wash stations and emergency showers are also available in some locations. Incumbent participates in all legally required trainings for position, as well as any elective or City-provided training as assigned by Supervisor.



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X. Required Qualifications:

Education/Training/Experience:

High school graduation or equivalent; training in scuba diving, boating and maritime environment such that licenses and certificates can be successfully obtained and maintained; one year of recent, paid work experience in a related field, including heavy public contact.

Knowledge Of:

Ocean rescue and lifesaving techniques; boat handling, general navigation and boat safety laws; SCUBA diving techniques; Cardio Pulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) and first aid techniques; marine firefighting techniques; tides, currents, and general marine weather conditions; preventive maintenance on vessels and vehicles; effective customer service techniques; inboard and outboard motor vessels, marine hardware and equipment; the use of hand and power tools, including arc welding.

Ability To:

Jump 25' from pier deck to ocean to affect rescue; operate diving, firefighting, marine rescue and boating equipment; make rescues in extreme weather conditions; communicate on police, fire, life guard and VHF radios; maintain SCUBA Diving proficiency to perform emergency search and recovery operations; learn relevant rules, regulations and codes; understand and apply basic mechanical principles; establish and maintain effective and cooperative working relationships with City employees, Pier lessees and the general public; provide effective customer service; make appropriate decisions during emergency situations.

Skills In:

Swimming, scuba diving, life saving techniques, CPR, first aid at Basic Life Support (BLS) level, and vessel operations; reading, writing, and communication at an appropriate level; basic mathematics; using a personal computer and applicable software applications; dealing effectively and courteously with a wide variety of individuals.

Licenses / Certifications:

Possession of a valid Class C driver license; CPR certificate; lifeguard training certificate; the completion of a PC 832 course must be satisfied within six months of employment; basic SCUBA diving certificate; an Advanced SCUBA diving certificate is required within one year of employment; Emergency Medical Technician 1 certificate; Open Water advanced lifeguard training certificate; a P.O.S.T. approved rescue boat operator's course must be completed must be completed within one year of employment; a Coast Guard approved Merchant Mariners operator's license must be obtained within one year of employment; a P.O.S.T. approved marine firefighting course must be completed within two years of employment.

Supervision Received: Works under the general supervision of a Pier and Harbor Services Supervisor or designee who outlines work assignments and periodically reviews completed work.

Supervision Exercised: None.

Working Conditions:

Work is regularly performed in both an office environment and outside in seasonal climate and weather and ocean conditions and a very crowded environment. Moving objects, vibrations, and noise and constant factors. Slippery surfaces and high elevations are frequent occurrences as is the presence of chemicals, sewer and other storm drain runoff. Physical demands include walking, swimming, paddling on rescue boat. Must have the ability to lift and move heavy objects. Work on weekends, holidays, evenings, on-call and overtime is required.



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XI. Work Functions / Functional Manifestations:

Mental / Psychological Demand

Required (Yes / No)

Functions Affected Notes / Example

UNDERSTAND AND FOLLOW DIRECTIONS – with little or no direction

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to understand written or oral instructions and follow directions with little or no additional direction or supervision. Ability to ask simple questions or request assistance and identify when assistance is needed; ability to recognize potential hazards and follow appropriate precautions.

MEMORY

YES

1,2,3,4,5,6,7,8,9,10,11,12,13 Ability to remember locations and work procedures;

ability to perform activities of a routine nature; ability to understand and remember detailed instructions

REGULAR AND RELIABLE ATTENDANCE

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to perform activities within a schedule, maintain regular attendance and be punctual; ability to complete a normal work day and / or work week and perform at a consistent pace to meet productivity expectations.

PROBLEM SOLVING

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to set realistic goals or make plans independently of others; ability to respond appropriately to changes in the work conditions; ability to make independent decisions or judgments based on appropriate information

ABILITY TO PERFORM COMPLEX AND VARIED TASKS

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to synthesize, coordinate and analyze data; ability to perform jobs requiring precise attainment of set limits, tolerances or standards; ability to perform a variety of duties, often changing from one task to another of different nature without loss of efficiency or composure

ABILITY TO DEVELOP AND MAINTAIN POSITIVE WORK RELATIONSHIPS

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to get along with co-workers or peers; ability to get along with diverse groups of people and customers/clients; monitor and adjust personal behaviors to support positive work environment for company/organization ; ability to interact appropriately with people; ability to respond appropriately to evaluation or criticism.

SUPERVISE/LEAD AND INFLUENCE OTHERS

YES

1,2,3,4,5,6,9,10,11,12,13 Ability to negotiate with, instruct or supervise people;

ability to convince or direct others; ability to perform work activities requiring negotiating, explaining or persuading



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XII. Participants:

The following persons were interviewed as subject matter experts on the classification/position. Their signatures signify their agreement that to their best knowledge the document represents the current and traditional physical, mental and emotional demands of the classification/position and not of any one particular assignment or incumbent.

Name Job Title Signature Date

Robert Silverstein

Public Services Administrator

Dan Buchanan

Pier and Harbor Services Officer

David Finley

Pier and Harbor Services Officer

Christina Winting

Human Resources Manager

XIII. Methods of Gathering Information:

Observation of Duties: NO

Referred to an Existing Job Description: YES Interview of Participants: YES; 10/29/15

In order to develop this Essential Functions Job Analysis, the Associate noted below objectively gathered information which was identified and contributed by the above employer participants. It is the employers and participants noted above whom are ultimately responsible for confirming the accuracy of all information outlined in this report. Any changes made to this document will require the organization to obtain new signatures to again confirm changes are correct across the classification. It is recommended this document be reviewed periodically for accuracy prior to its intended use.

Consultant Completing EFJA: Ryan Long, Consultant Essential Function Job Analysis Development Shaw HR Consulting, Inc. 107 N. Reino Road # 414 Newbury Park, CA 91320 Phone: 805.498.9400 Fax: 805.464.3535

[email protected]

mailto:[email protected]

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