BURRTEC NEWSWASTE AND RECYCLING NEWSLETTER

Spring 2020

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Sponsored by Burrtec Waste Industriesfor the City of Upland Residents

Holiday Schedule - No service on these holidays

Christmas Day | Independence Day | Labor DayMemorial Day | New Year’s Day | Thanksgiving Day

When the holiday falls on a weekday, collections for the remainder of the week will be delayed by one day. There is no service interruption or delay when the holiday falls on a Saturday or Sunday.

City of UplandContact NumbersHousehold Hazardous Waste(909) 291-2935Water Waste Hotline(909) 291-2999

Burrtec Waste IndustriesHours of OperationMonday-Friday8:00 am to 5:00 pmCustomer Service(909) 949-0500WebsiteBurrtec.com/Upland

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Help maintain the quality of life in Upland by participating in the 2020 Census. Hundreds of billions of dollars are at stake each year for the next 10 years. Responding to the 2020 Census affects the allocation of funding for Upland’s public resources, including funding for roads, school programs, children’s health insurance, foster care, and emergency services. For every person who isn’t counted in Upland, approximately $2,000 of federal funding is lost. So make sure you count everyone living in your home as of April 1, 2020.

Three Ways to Complete the Census quick 9 Question Survey in 13 Different Languages:

Phone: Call (844) 330-2020 Online: 2020Census.gov Mail: Limited addresses will receive paper forms or call to request a paper survey in the mail.

Make Upland Count!

Spike in use of all types of wipes could damage sewer systems if they are flushed down toilets

Americans everywhere were caught off guard when the uncertainty of the Novel Coronavirus (COVID-19) pandemic led to a run on food and paper-goods. The general public scoured retail establishments to stockpile everything they believed they needed to be able to stay home and reduce their risk of contracting COVID-19. Incidentally, the single item that disappeared the quickest from store shelves was toilet paper. In a matter of days, TP was nowhere to be found on store-shelves across the country. People everywhere began looking for suitable TP alternatives, and other paper products began disappearing as well. As Americans began to flush items like paper towels, napkins, and “flushable” wipes down the toilet, our sewer systems became overwhelmed.

Many cleaning products and personal care products have been marketed as “flushable” or “safe for sewer and septic systems” but this is often not the case. Packaging may say flushable, but not all paper is created equally. These products can be physically flushed down the toilet, but are not “dispersible” and do not break apart in the sewer the same way as toilet tissue. Wipes and paper towels are much stronger than toilet paper, and contain materials like plastic and nylon that won’t break down inside the sewer system. Once in the sewer, these items can cause blockages, collecting together with other non-flushable products, grease, and roots. These obstructions cause clogs, stoppages, and sewer spills. These masses of materials get tangled in sewer pump stations, requiring costly repairs and replacement of sewer conveyance equipment. This can ultimately result in the need for increase maintenance and replacement of costly sewer infrastructure, attributing to the need for higher sewer rates.

Especially during times of a national crisis and pandemic, we need to be sure that we’re not flushing items that can cause sewer line blockages that can ultimately cause sewer spills, impacting our water ways. The City of Upland would like to remind our residents that the toilet is not a trash can. Educate yourself and your family members on knowing what is safe to flush. Some commonly flushed items that should never be flushed down the toilet are cleaning wipes, paper towels, diapers, baby wipes, sanitary products, facial tissues, and dental floss. Please remind all family members that only the 3P’s - Pee, Poo, & TP belong in the toilet. If you are experiencing plumbing issues, be sure to call a licensed professional plumber to help.

Recycle Right!Place these types of materials in your recycling container.

✔ Aerosol cans (completely empty)✔ Aluminum cans✔ Brochures✔ Cardboard✔ Cartons✔ Cereal boxes (no wax paper lining)✔ Computer paper✔ Coupons✔ Envelopes✔ Glass bottles & jars✔ Glass cosmetic bottles✔ Junk mail✔ Laundry bottles✔ Magazines/catalogs✔ Newspaper✔ Paper✔ Paper tubes✔ Phone books✔ Plastic containers #1-#7✔ Plastic milk jugs✔ Styrofoam products✔ Tin cans✔ Tissue boxes✔ Wrapping paper

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Earth Day Everyday!We can make Earth Day everyday through small changes that have a big impact. Make sure you are recycling correctly. Keep the Recycling List on your refrigerator for reference. Use reusable bags, instead of single use. Donate used clothes, home goods, small appliances to thrift stores or other charitable organizations that can reuse them. Start a backyard composting pile, this is an inexpensive way to make your own soil amendments for gardening and cuts down on the amount of food waste that goes into your trash barrel. Celebrate the Earth by making a commitment to reduce waste, reuse materials and recycle all that can be recycled.

Schedule Your Bulky Item Pick-UpAre you replacing an old sofa, water heater, or refrigerator and don’t know what to do with it? We’ll take care of it. See details below:

• Residents can request up to 4 curbside collections of large or bulky items during a rolling calendar year.

• Limit of five items per collection. • This program also includes electronic waste.• This program is at no additional cost and designed for your convenience. • Please call our Customer Service Department at (909) 949-0500 one week prior to

your scheduled collection day to arrange pick-up.

Please contact our Customer Service Department if you have questions or need more information.

Street SweepingStreet sweeping services assist in maintaining clean streets and improve the environment. Please remember to move vehicles parked at the curb on your street or in the alley on a sweeping day. It is also important for you to remind any service providers at your home or business (gardener, pool cleaner, etc.) of the street sweeping schedule and that their vehicle not be parked on the street or alleys. The City is committed to enhancing the community and the environment for residents and businesses. Also, if your street is scheduled to be swept on a holiday it will be swept on it next regular scheduled day.

If you have any questions or to report a street sweeping issue, please call Upland Public Works at (909) 291-2930 or visit www.uplandca.gov/street-sweeping

Coronavirus COVID-19Dear Customers,

During this time, Burrtec will continue to provide service to our communities. There will be no service interruption. Burrtec continues to monitor CDC guidelines in order to keep all of our employees and customers safe.

Here are a few tips to help reduce potential contamination when disposing of your solid waste:• Bag ALL trash prior to putting into trash container.• Clean and disinfect handles and lids of barrels whenever possible.• Bring in empty trash and recycling barrels as soon as possible.• Residential Only - Do not place trash and recycling barrels out on windy days. Burrtec will collect your extra trash and recycling on your

next collection day.

Thank you for your understanding and support.Please be safe!