class 5 sales sets you free how to authentically and ... · step 1 – enticing ... doing so gives...
TRANSCRIPT
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
CLASS 5 –
SALES SETS YOU FREE – HOW
TO AUTHENTICALLY AND
HONESTLY PROMOTE YOUR
SERVICES
Marjorie Geiser, MBA, RD, BCC
©Copyright 2012 MEG Enterprises, Inc.
Duplication prohibited without prior permission
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
2 Steps to Sales Made Easy
Step 1 – Enticing promotional copy
Step 2 – Discovery session script
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
Seven Elements of Enticing
Promotional Copy
One of the quickest ways to get business NOW is to make an offer. You have to put the word
out that you are open for business and ready to serve your clients. This means you need to send
out an email to your list!
Do not worry if your list is small. It doesn’t take many people to spread the word about what
you have to offer. BUT, you have to be able to SPEAK to your target audience in a way they will
hear you and be interested in what you have to say!
This template will walk you through, step-by-step, how to write promotional copy that will
encourage your audience to take action. Feel free to use anything I have included in here: The
purpose of this template is to help YOU create your own.
However, you don’t want to put this out there on your website, making it an ongoing offer.
Doing so gives the message that you’re available all the time. Doing so devalues your services!
You want your potential clients to realize that they have to take action and take you up on your
offers, because you are NOT available all the time. Your services are special, unique and
exclusive. And if they want to be part of your “tribe”, they must take you up on your occasional
offers. You want them coming to YOU. Yes, you are making them an offer, but THEY must follow
up on that offer. This is how to make that happen. Use these first pages to explain how to use
the template.
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
Subject of your offer
When you create an email offer, you want to make sure that the subject is very clear and that
people know who it’s from. If not, it could end up in their spam folder and they never see it.
Here are the 7 elements of an enticing offer:
1. Deep connection copy
2. A name for the offer
3. A bold list of benefits
4. A reason why
5. Scarcity
6. A checklist
7. A questionnaire (optional)
Notes for each section
1. Deep connection copy.
The deep connection copy is where you talk about the problem and what it’s like to be going
through that problem. It introduces and sets up the free session offer and it shows that you are
there to help them. You want to connect to their pain. It shows them you understand what
they’re going through.
2. A name for the offer
You want the name of what you’re offering to be concrete, tangible. Something they can look at
and know exactly what you offer. This goes for a teleclass/webinar or even a consulting phone
call. You want the reader to respond by thinking “I want that!” It needs to be visceral –
something they feel inside, that causes an emotional reaction.
You also want the title to be problem or solution oriented. You need to get into the mind of
your prospective client. You can use a title that focuses on either benefits OR problems; either
works fine. As you work on the deep connection copy, the answer/solution might be your title.
For example, if you wanted to work with people who needed to lose weight, you could start
with something like this for the deep connection copy: “You imagine finally losing that weight
and enjoy seeing your reflection in the mirror, but you’re afraid to try again, because you have
failed every time in the past.” Of course, you’d want to go deeper, but this is just to set the
stage. So, for a topic such as this, your title might be something like “Loving the new, thinner
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
you: Melting away the weight loss struggles along with the weight,” or “Love your mirror again:
How to take weight off without dieting.”
SPECIAL NOTES:
Notice in my email offer that instead of calling my offer “free” I called it a “no cost”
offer. This is to prevent spam filters from tossing it into the spam filter.
If you are offering a free consultation call, be sure to indicate the length of that call. This
will help you cut it off when necessary.
3. A bold list of benefits
This bold list of benefits is what they will get from this offer. People are always asking the
question “What’s in it for me?” This list is telling them what’s in it for them! You literally can
use my same list of benefits I use in the template; you’ll just personalize it to what YOU offer.
When you take something hard and make it look easy, or take something easy and make it look
hard, the reaction you get from people is “Wow; that could really be valuable!”
These could include:
Clarify your vision for XXXX
The XXXX will be where you’ll personalize it. The end of this benefit for you might
be “..for your ideal body.”
Create key milestone objectives
Creating key milestone objectives just means identifying things that have to
happen along the way in order to get to where you want to go. Key milestone
objectives can be short-term goals. You are taking a problem that seems big and
breaking it down into simple steps to make it easier.
Uncover hidden challenges that might be sabotaging your success
In your actual session, you will be asking as simple a question as what has been
getting in their way of success. THEY will uncover these challenges just by
answering the question!
Develop a plan/ Develop a 3-stage plan (optional)
If you are offering a teleclass/webinar, this could be a valuable piece of
information. If you are offering a 20-30 minute phone consultation, however,
you may want to just include “develop a plan” as you’ll see in the example I
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
include of one of my emails, and determine what that will look like, in order to
keep the call at your determined length of time.
4. A reason why
The reason why is important because it takes away some of the skeptism. It also helps people
see that this is something special and doesn’t happen all the time. YOUR reason why can be
anything, including that you want more clients! No matter what your reason why, DO come up
with a reason. An ideal reason why for health professionals is the New Year, or moving into
spring, or getting ready for summer…
5. Scarcity
As humans, we are drawn into things that are rare. When you make your offer rare, people take
more notice. And example would be “Space is limited”, or you’ve seen it on commercials, “Call
now and get…”
You may not HAVE a limited number of spots, but those you make the offer to won’t know that
unless you tell them! Naturally, you don’t need to live outside of integrity of yourself, either, so
you be the judge of how you will take advantage of the concept of scarcity. Another option
would be, if you were charging for your offer (yes, you can use this for paid offers, too), you
could say something like “sign up/purchase today only, and get a special rate of ….”
This topic also addresses the issue of helping people make decisions based on taking action,
now, based on THEIR real desires. This is the basis of offering a ‘buy now’ special discount. It
helps people step into what they WANT to create, preventing them from getting into their head
and coming up with all their usual excuses of why not.
6. A checklist
A checklist makes the value of your offer more clear, tangible, more obvious and more personal
to the potential client. The purpose of a checklist is to help the person see all the things they
need help with, and to give them an idea of the things you can help them with.
Even though you may have a checklist, do not feel that in your consulting call you have to
resolve all of these issues. But it gives them an idea of what you COULD help them with, should
they choose to work with you.
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
For health professionals, you might have such things on your checklist as:
Emotional eating
Snacking on high fat foods
Keeping lost weight off
Knee pain
Sticking to an eating plan
Not enough time to exercise
7. A questionnaire
You don’t really need a questionnaire, and it’s best used when you’re offering a free
consultation call. The value of it is it can help pre-qualify people to see if they are really people
you would like to work with. This entirely depends on where you are with your business. If your
business is new, and you’re just trying to get clients, you might want to have these
conversations with anyone interested. If you want to refine who you have this conversation
with, though, it could help save you time and better focus your energy on people who are most
likely to actually hire you.
One example of a way to pre-qualify would be to include in your email/offer, “when you sign up
for your call, please send in the answers to these questions.” If you could either include the
questions in your email at this point, or you could create a simple Survey Monkey (free;
http://www.surveymonkey.com) and include the link in your email. Another example would be
that you might have something on your website, such as a ‘readiness to change’ survey, which
you could direct them to.
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
Example Template
Feel free to use any wording in this template to help you create YOUR promotional copy.
Subject: Personalized business advice from MEG Enterprises
Dear _____,
1. Deep connection copy.
With the coming of the New Year, I am constantly asking if you are putting YOUR plans together
in order to achieve the success you imagine. And, if you have been reading my eblasts for any
length of time, you know how committed I am to helping other professionals grow their
businesses. It is my mission to empower others who have a business dream realize they really
CAN live their dream! I am, and I have helped many people do the same. This is why I am Chair
of the Nutrition Entrepreneur’s Dietetic Practice Group (NE DPG)!
If you would like to get your business set and on track for 2011, and get personalized expert
business and marketing advice from MEG Enterprises, then you’re in luck!
2. A name for your offer.
For the next 3 weeks, only, I’m offering a special zero cost 30-minute Business Breakthrough
Planning and Goal Setting Session for a limited number of business owners.
3. A bold list of benefits.
Here’s what you’ll get in our 30 minutes:
Clarify your vision for a thriving business in 2011
Identify key strategic milestones
Uncover hidden challenges and blind spots that could be sabotaging your success
Create an immediate action plan for going into the New Year
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
Leave the session renewed, inspired and re-energized about your business and how your
business can bring you everything your heart desires.
4. A reason why.
Now, why am I offering these no-cost sessions? It goes back to what I said in the beginning; I
really do want to help people turn their business dreams into reality. And, as I end the most
incredible year for my own business, I want to provide you with a boost for your own business,
too! I know you’re going to get a great deal of value from this call, though, so that you’re going
to want more. And if I feel you need more, I’ll ask you if you’d like to hear about my services. If
not, that’s ok, because you still will be walking away with a solid picture of what you need to do
next.
5. Scarcity
These sessions will be filled up on a first-come, first-served basis, so if you’d like to be one of
the few business owners to have one of these special sessions, please click here (this would be
your link, if you are using a scheduler. You may want to include an email address if you or your
VA are manually handling call appointments) to schedule your call, now.
6. A checklist
What areas do you need the most help with?
Sales
Marketing
Leadership
Social media
Program development
Attracting ideal clients
Imagine turning 2011 into YOUR best year, yet? To get a kickstart, set up your call, now. I know
they will fill up fast, and the earlier you act, more likely you are to find a date/time that works
for you. To schedule your call, click here (or email…).
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
7. A questionnaire
Thank you for your continued support and if you have any questions about this offer, feel free
to contact me.
Margie
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
Business Building Discovery Session Script
The key to success is getting business! The key to getting business is offering your services to
potential clients! Until you get clients or generate revenue, your business is just a concept. It’s
critical that you start ‘practicing’ your practice asap! Only once you start working with clients
will you be in a position to adjust/tweak what works/doesn’t work, and refine your
services/products/programs.
I am aware that many people want to work on creating the business, and getting things “just
right”. However, the key to success is literally to JUST JUMP out there and get to work!
Many professionals HATE the “Sales conversation”, however, and shy away from having such
conversations. This template will help you have a conversation with a potential client and not
only provide them with some VALUE from the conversation, but also create a process of “pull”
marketing, rather than “push” marketing. This means you show them your value, then let them
decide if they would like to work with you.
Sure, you ARE asking for their business, but only after you have helped them see what they
want, what it could cost them to not get what they want, and see that they could get that from
working with you!
It’s very important that in any conversation with a potential client, that you first understand
what they’re going through, what they want, and where they struggle. It’s then important to
give them a sense of what they’ll get working with you. All before you tell them about your
fees. You must first establish what they would value and how you can provide that value before
discussing their investment in your services.
Follow this script as closely as possible. Practice it a few times on family or friends so it
becomes natural for you. Pay close attention to sections in the script that are in bold. The bold
is an indication to NOT change the wording. Use it exactly as it’s printed. And trust the process!
Eventually you will personalize it, but until then, save this file and print it up to use with each
potential client you have a conversation with.
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
Script Template
Goals & what they mean:
1 – Tell me a little bit about yourself (or whatever you need to ask, such as ‘tell me about what
you’re struggling with right now’)
2 – If you could wave a realistic magic wand, where you would like your (health, weight, etc) to
be in the next (3 months, 6 months, year)?
3 – If you had that (personalize what they just told you) in just the way you’d like to have it,
what would that do for you?
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
4 – What would be the best part about that?
5 – Why (if this fits)?
Challenges and their impact/Cost:
6 – What do you think could be slowing you down, standing in your way, or stopping you from
having (personalize to what they said above)?
7 – What ELSE do you think could be slowing you down, standing in your way, or stopping you
from … (above)?
8 – What impact do you think these challenges (personalize it, here) are having on your (weight,
health, etc)?
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
9 – What impact are these challenges having in other areas of your life?
10 – How long have these challenges been going on? (they may have already told you this)
11 – What’s the worst part about these challenges?
12 – Why? (Don’t skip this question)
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
The turn-around/light at the end of the tunnel:
13 – If you could turn all of these challenges around and flow freely toward your goals, what
would that do for you?
14 – What would be the best part about that?
15 – Why?
(NOTE: If you are offering a themed call, based on the “Seven Elements of Enticing Promotional
Copy”, you would include your plan and milestones section, here.)
16 – What have you found most valuable about our time together so far?
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
17 – I have a program designed specifically to help people overcome these sorts of challenges
and achieve these kinds of results. Would you like to hear a little bit about it?
How you can help them:
18 – Explain how your program works (personalize it, here, but feel free to use my examples)
I work with clients for (what length of time is your program) and we work on these X (your
number, or use this 5 part methodology in the call) 5 things:
1. Clarify your direction (Explain what this means and relate this to their
goals/challenges)
2. Strategize your actions (Explain what this means and again relate to their
goals/challenges)
3. Upgrade your skills (explain and relate, as above)
4. Optimize your environment (this relates to various aspects of their environment, such
as people in their lives, physical location, thought-process, etc)
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
5. Master your psychology (this relates to what’s going on inside their head and what
their perceptions are, related to what they believe they can accomplish/not accomplish)
NOTE: You should have your own program in at least the rough stages before you have this first
conversation. HOWEVER, you do not have to have all the details of your program completed.
Each of these five items can relate to any program.
19 – Check in with them to see if they are with you after each piece of your program (or the five
part methodology above). After each part, ask them “Does this make sense?” or “Would this be
valuable to you?” Or “Do you have any questions about that?”
20 – Explain any guarantee you may have.
21 – Explain your fees, termed as an investment, including any payment play you may have. If
you offer a ‘buy now’ option, include it at this time.
22 – (If you have two payment options) Which of these options feels like the best fit for you?
23 – Would you like to give it a try?
24 – Great. Let’s get you entered into the system!
MAKE GREAT MONEY WITHOUT SELLING YOUR SOUL: BUSINESS BASICS 101
MEG Enterprises, Inc. www.meg-enterprises.com Marjorie Geiser, MBA, RD, BCC
COMPLETION After you have completed this class, answer these three questions:
1. What did you find most helpful about this class?
2. What do you feel you’re going to struggle with, from this class?
3. What will you do to resolve your struggles?