clfp food processing expo session: protecting your people profits & brand
TRANSCRIPT
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PROTECTING YOUR PEOPLE, PROFITS AND BRANDIMPROVING FRONT-LINE PRODUCTION WORKER SAFETY
February 19, 2015CLFP Food Processing Expo
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Challenges for the Food Industry
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Challenges for the Food Industry
70% of workers are either unengaged
or actively disengaged1
30 is the average recalls per week at
$10M each2
Workplace injuries cost California
manufacturers about
$1.45 billion a year2
1 Source: Gallup Business Journal 2 Source: Bureau of Labor Statistics
$$
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Industry Concerns
3 key factors affecting operations and profitability
RISK• Increasing costs of work
injuries
• Escalating compliance pressures from government and industry organizations
• Demanding consumers with power of social media (quality, safety, source)
COMPLEXITY• Agility of the company
to meet client needs
• Global standardization of operating procedures
CULTURE• Differing educational
levels, languages, and cultural backgrounds
• Rising audits from clients and regulators require 24/7 audit readiness
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Protecting People, Profits and Brands
Culture
Complex Risk
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Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
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Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
Unc
ontr
olla
ble
Dyna
W.F.
Dyna S.C.
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Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
Unc
ontr
olla
ble
Dyna
W.F.
Dyna S.C.
O.W.F.
![Page 9: CLFP Food Processing Expo Session: Protecting Your People Profits & Brand](https://reader035.vdocuments.net/reader035/viewer/2022062711/55c39988bb61ebca718b462c/html5/thumbnails/9.jpg)
Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
Unc
ontr
olla
ble
Dyna
W.F.
Dyna S.C.
O.W.F.
![Page 10: CLFP Food Processing Expo Session: Protecting Your People Profits & Brand](https://reader035.vdocuments.net/reader035/viewer/2022062711/55c39988bb61ebca718b462c/html5/thumbnails/10.jpg)
The Front-line Workers & Supervisors are Key
Safety
Productivity
Quality
YieldAll of which drive PROFIT EXPANSION
The front-line employee behavior and supervisor interaction drive improvements in:
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Front-line Worker Needs are Unique
Office Worker Characteristics• Limited direct impact of
safety, quality, yield, & productivity
• Low risk environment• English fluent• Computer skills• Low turnover
Front-line Worker Characteristics• High direct impact on
safety,quality, yield & productivity
• High risk environment• Multilingual & multicultural• Highly diverse workforce• Limited computer access• 20-100% turnover
Most learning solutions are built for an office workforce. In order to Optimize your Front-Line Workforce use must use a system that is designed to specifically to engage the front-line worker.
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Front-line Worker CommunicationsInnovative technologies and services:
promote safe working environments
ensure safe quality food
minimize loss and waste
improve worker productivity
Integrate training, coaching and communication tools that can be configured to your unique needs.
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Closed-loop Program for an Optimized Workforce
Deliver multilingual groupbased or eLearning courses, specially developed for frontlineworkers
Perform on-the-job observations, audits, and coaching with a mobile app to verify compliance
Drive desired behaviors with24/7 communications using posters and team huddle guides
Measure comprehension andautomatically document resultswith a secure, cloud-basedreporting platform
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RESULTS: Drive Behavioral Change
Pre-Training Post-Training After 3 Observations
68%
82%
94%
Source: Behavior Change Study
24/7 Communications
TrainingCoaching
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Questions
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Find out more..
Visit Alchemy at booth #305
Thank you
Graham MendesAlchemy Systems, [email protected]