client feedback survey - blandy & blandy solicitors...yes please. i would like to receive legal...

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Yes please. I would like to receive legal updates, news and event invitations. No thank you. I do not want to receive legal updates, news and event invitations. Client Feedback Survey We appreciate and value feedback from our clients. Please take a few moments to complete this short form. Your name Phone Email Adviser’s name Poor Average Good Excellent 1 2 3 4 1. My Adviser a. Was approachable, available and accessible b. Delivered the required services in a timely manner c. Kept me up to date, returning calls and emails d. Allowed me to make informed decisions 2. The service provided a. Resolved my issue successfully b. Was satisfactory c. Was at an appropriate price 3. If I visited the Blandy & Blandy offices a. The receptionist was polite and helpful b. I was seen promptly for my appointment c. Facilities and meeting rooms were comfortable 4. Added value (where applicable) a. I was informed on general/new legal issues and trends b. I found your website and/or brochures useful c. The secretarial support was polite and helpful d. Bills were prompt and easy to understand No Would you recommend Blandy & Blandy LLP to others? Yes Please share any other comments about your adviser or overall experience: We would like to provide relevant legal updates, to share our good news with you and to invite you to future events by email, post, phone and other electronic means: Wills and Estate Planning Employment Law Dispute Resolution Lasting Powers of Attorney Corporate and Commercial Venue Licencing Family Law Commercial Property Advice for a business Residential Property Planning Law Advice for a charity Please select any of our services you would like to be contacted with further information about: We will always treat your personal details with the utmost care and in line with our Privacy Policy, a copy of which is available online or upon request. You can change your mind at any time by emailing [email protected]. And finally... If you have time, we would also appreciate you sharing your client experience through a Google Review. Simply search for 'Blandy & Blandy' via Google and select 'write a review'. You will need to have or to quickly create a Google account in order to do so. Please return your completed feedback survey in the SAE provided or email a copy to [email protected]

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Page 1: Client Feedback Survey - Blandy & Blandy Solicitors...Yes please. I would like to receive legal updates, news and event invitations. No thank you. I do not want to receive legal updates,

Yes please. I would like to receive legal updates, news and event invitations.

No thank you. I do not want to receive legal updates, news and event invitations.

Client Feedback Survey We appreciate and value feedback from our clients. Please take a few moments to complete this short form.

Your name

Phone

Email Adviser’s name

Poor Average Good Excellent 1 2 3 4

1. My Advisera. Was approachable, available and accessibleb. Delivered the required services in a timely mannerc. Kept me up to date, returning calls and emailsd. Allowed me to make informed decisions

2. The service provideda. Resolved my issue successfullyb. Was satisfactoryc. Was at an appropriate price

3. If I visited the Blandy & Blandy officesa. The receptionist was polite and helpfulb. I was seen promptly for my appointmentc. Facilities and meeting rooms were comfortable

4. Added value (where applicable)a. I was informed on general/new legal issues and trendsb. I found your website and/or brochures usefulc. The secretarial support was polite and helpfuld. Bills were prompt and easy to understand

NoWould you recommend Blandy & Blandy LLP to others? Yes

Please share any other comments about your adviser or overall experience:

We would like to provide relevant legal updates, to share our good news with you and to invite you to future events by email, post, phone and other electronic means:

Wills and Estate Planning

Employment Law Dispute Resolution

Lasting Powers of Attorney

Corporate and Commercial

Venue Licencing

Family Law

Commercial Property

Advice for a business

Residential Property

Planning Law

Advice for a charity

Please select any of our services you would like to be contacted with further information about:

We will always treat your personal details with the utmost care and in line with our Privacy Policy, a copy of which is available online or

upon request. You can change your mind at any time by emailing [email protected].

And finally...If you have time, we would also appreciate you sharing your client experience through a Google Review. Simply search for 'Blandy & Blandy' via Google and select 'write a review'. You will need to have or to quickly create a Google account in order to do so.

Please return your completed feedback survey in the SAE provided or email a copy to [email protected]